Doubletree By Hilton New York Times Square West
350 West 40th Street, New York City, New York, 10018, United States
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350 West 40th Street, New York City, New York, 10018, United States
The DoubleTree by Hilton Hotel New York – Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Nightclub/DJ
  • Heating
  • Wheelchair accessible
  • vending machine
  • telephone
  • alarm clock
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Closet
  • Daily Housekeeping
  • English
  • Japanese
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Convenience Store
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • smoking allowed
  • Linens
  • Carpeting
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Doctor/nurse on call
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Desk/workspace in all rooms
Click here to leave your opinion >>
stayed in June, 2022
Guest Score 8 out of 10
Very Good
Staff were really helpful - both at the front desk and on the floor we stayed at. Location was convenient for midtown and easy transport links.
The lifts were terrible - always a long queue for them at reception and it took a long time for them to reach the floor I was staying on. You could make more of the rooftop bar - open during the daytime for food, drinks and a view not just a late night venue. NYC traffic seems to get worse each time I visit - taxis often take longer than walking!
stayed in June, 2022
Guest Score 2 out of 10
Poor
Clean Room
The managers were not accommodating at all and did not honor my request of a late check out even though I was granted the late check out that same morning; microwave and Fridge did not come to my room until the second day even though I called a week in advance to have one placed in my room upon arrival and they hotel did not have any of these staple cookies the whole weekend I stayed from Friday until 12pm on Monday no cookies.
stayed in June, 2022
Guest Score 7 out of 10
Good
stayed in June, 2022
Guest Score 8 out of 10
Very Good
stayed in June, 2022
Guest Score 3 out of 10
Poor
The room we stayed in needs serious changes. The hallway when you enter the room has motion sensor lights that you can’t disable. It was frustrating because the lights would turn on anytime you were in it’s line of sight, even if you were at the other end of the room. You couldn’t go to the bathroom without the main light turning on, which was awful at night when we were trying to sleep. The toilet in the bathroom squealed very loudly, we could not fall asleep well due to the high pitched noise. The shower curtain was short and did not keep the water in. The sink faucet was loose and would turn when you tried to turn on the water. Further, the elevators to the rooms were extremely slow and caused long lines to form. Sometimes it took us 10 minutes just to get on the elevator.
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
stayed in June, 2022
Guest Score 6 out of 10
Pleasant
Location was good. Staff was helpful with issues that arose.
Air conditioning would not stay on and had to be reset multiple times. Shower drain did not work and bathroom slightly flooded. Wait for elevators was sometimes long.
stayed in June, 2022
Guest Score 8 out of 10
Very Good
Location and Rooftop Bar
No breakfast included
stayed in June, 2022
Guest Score 9 out of 10
Wonderful
staff was excellent, very attentive and pleasant
Rooms were a little small.
stayed in June, 2022
Guest Score 8 out of 10
Very Good
stayed in June, 2022
Guest Score 5 out of 10
Fair
The room was clean.
I asked for more coffee and towels 3 times during my 4 day stay and they never brought them. Lady at the front desk told me to book an extra night through booking.com since that's where I originally booked it and they would let me stay in the same room (I needed an extra night because my flight changed due to an airline delay). IMO, she could have booked me one night straight through the front desk but that's besides the point. She neglected to tell me that they were completely booked and I ended up having to scramble to find another hotel, check out, have them hold my bags because checkout was 11am and check in at the new place was 4pm, the walk to another hotel to check in. Luckily the hotel next door had a room. Point being, she wasted my time for making me try to book through the third party when she could have just told me they were full. When i checked my luggage with the bell service, he walked past me 4 times without asking if I needed help. 20 mins later, a manager walked by and helped me store my bags.
stayed in June, 2022
Guest Score 7 out of 10
Good
The price respect the location, the room was good and the bed was so comfortable.
In the sorroundings there are a lot of homeless and people with psiquiatric problems. Also the streets was so dirty and i felt unsave if i had to walk alone.
stayed in June, 2022
Guest Score 7 out of 10
Good
Great location and very clean. Hotel felt very safe.
We knew the room would be on the smaller side but we found it far too small for 2 people, 2 suitcases for 4 nights. Our air con wasn’t working. Queue for lifts at certain times.
stayed in June, 2022
Guest Score 6 out of 10
Pleasant
stayed in June, 2022
Guest Score 9 out of 10
Wonderful
Hotel room was compact bed was comfortable lifts were good did the job
Very noisy air conditioning
stayed in June, 2022
Guest Score 8 out of 10
Very Good
stayed in June, 2022
Guest Score 9 out of 10
Wonderful
good location
stayed in June, 2022
Guest Score 6 out of 10
Pleasant
Not a very clean lobby. Would expect a more friendly staff. Limited value for money for very small rooms.
stayed in June, 2022
Guest Score 4 out of 10
Disappointing
The food is the restaurant was limited but it was good. The guy who waited on us was nice and did a good job.
We needed to stay in NY 2 nights, after having our flight canceled. I booked thru Booking.com and when I got to the hotel they said I'd have to pay more than the quoted price because they couldn't do that price. I choose Doubletree Hilton because of the name. I've stayed with them before. This one was not welcoming. The staff was not friendly or helpful. I asked on 3 different occasions about the cookies I've had before at other Doubletree's and they never had any. The room was small and dark near a stairwell and the ac unit flipped on and off every 5 minutes. The internet pictures make this hotel look better than it is. Not a good area of town for the money! Very disappointing stay for my first NY visit.
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.93 mi
    • LaGuardia Airport - 6.47 mi
    • Teterboro Airport - 7.33 mi
    • Newark Liberty Intl Airport - 10.22 mi
    • John F Kennedy Intl Airport - 13.83 mi
    • Essex County Airport - 15.26 mi
    • Linden - 16.32 mi
    • Morristown Municipal Airport - 22.26 mi
    • Westchester County Airport - 26.11 mi
    • Republic - 30.41 mi
    • Sampit (Hasan) Airport - 36.61 mi

    Transport

      Train stations Show all on map »
      • 42nd Street Port Authority Bus Terminal - 969 f
      • 34th Street Penn Station - 0.32 mi
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.43 mi
      • Penn Station - 0.45 mi
      • 50th Street Station - 0.53 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.27 mi
      • Studio Associates Of New York Inc - 0.54 mi
      • Intrepid Sea Air Museum - 0.59 mi
      • Rockefeller Center Christmas Tree Lighting - 0.63 mi

    Other attractions

      Attractions Show all on map »
      • Madame Tussaud's NY in Times Square - 0.26 mi
      • NY City Amtrak - 0.40 mi
      • Macy's - 0.47 mi
      • Orient Express Hotels - 0.54 mi
      • Jacob K. Javits Center - 0.54 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Hammerstein Ballroom - 0.28 mi
      • Madison Square Garden - 0.44 mi
      • Jacob K. Javits Convention Center - 0.49 mi
      • Javits Center - 0.51 mi
      Theatres Show all on map »
      • The Majestic Theatre - 0.29 mi
      • Best Buy Theatre - 0.37 mi
      • August Wilson Theater - 0.64 mi
      Famous Streets Show all on map »
      • Garment District - 0.32 mi
      • Broadway - 0.39 mi
      • Theatre District - 0.40 mi
      • Manhattan - 0.43 mi
      • Bryant Park - 0.53 mi
      • Lincoln Tunnel - 0.55 mi
      • 34th Street Herald Square - 0.58 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.37 mi
      • Hells Kitchen Park - 0.43 mi
      • 42nd Street -?? Bryant Park - 0.49 mi
      • Chelsea Park - 0.63 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 0.45 mi
      Things to do Show all on map »
      • Circle Line - 0.51 mi
      • Int'l Center of Photography - 0.51 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.54 mi
      • New York Public Library - 0.65 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.58 mi
      Other Show all on map »
      • McCaffrey Playground - 892 f
      • Madame Tussauds New York - 0.26 mi
      • Restaurant Row - 0.31 mi
      • May Matthews Playground - 0.32 mi
      • Duffy Square - 0.39 mi
      • Clinton Community Garden - 0.42 mi
      • Gutenberg Playground - 0.47 mi
      • Penn Plaza Pavilion - 0.49 mi
      • Herald Square - 0.53 mi
      • 50th Street Seventh Avenue Line - 0.57 mi
      • Greeley Square - 0.61 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.65 mi

Doubletree By Hilton New York Times Square West

350 West 40th Street, New York City, New York, 10018, United States