Doubletree By Hilton New York Times Square West
350 West 40th Street, New York City, New York, 10018, United States
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350 West 40th Street, New York City, New York, 10018, United States
The DoubleTree by Hilton Hotel New York – Times Square West is within 1.5 km of Times Square, The Empire State Building and Jacob Javits Convention Centre. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business centre, a fitness centre, 900 square feet of meeting space and offers room service. Rockefeller Centre is 2 km away while Broadway theatre, Majestic Theatre, and The Port Authority Bus Terminal are within 350 metres of the DoubleTree by Hilton Hotel New York.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Restaurant
  • Laundry
  • Newspapers
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Nightclub
  • Hair dryer
  • Coffee/tea maker
  • Family room
  • Nightclub/DJ
  • bathrobes
  • complimentary bottled water
  • Heating
  • Ticket service
  • Wheelchair accessible
  • television LCD/plasma screen
  • fitness center
  • car park
  • seating area
  • vending machine
  • telephone
  • toiletries
  • alarm clock
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Wake-Up Service
  • Wi-Fi In Public Areas
  • Closet
  • Daily Housekeeping
  • internet access – wireless (complimentary)
  • English
  • Japanese
  • French
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Chinese (Mandarin)
  • Visa
  • MasterCard
  • American Express
  • Parking Available
  • Free Fitness Center
  • gift/souvenir shop
  • taxi service
  • 24-hour Fitness Center
  • 24-Hour Check-In
  • smoking allowed
  • car park nearby
  • car park charges applied
  • wired internet
  • Wi-Fi with additional charge
  • dogs allowed
  • cats allowed
  • additional fee applied for pets
  • 100% non-smoking
  • fax or photo copying in business center
  • first aid kit
  • Linens
  • Towels
  • Smoke-Free Property
  • Carpeting
  • Free Internet
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Free face masks
  • Daily disinfection in all rooms
  • Protective screens in common areas
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Face coverings on staff
  • Separate shower/bathtub
  • Satellite/cable channels
  • Wi-Fi [free]
  • Front desk [24-hour]
  • Rental car
  • Cash withdrawal
  • Chinese [Mandarin]
  • Security [24-hour]
  • Ticket services
  • Check-in [24-hour]
  • Car park [nearby]
  • Car park [charges apply]
  • Contactless check-in/out
  • Food delivery
  • Dog-friendly
  • Cat-friendly
Click here to leave your opinion >>
stayed in April, 2021
Guest Score 3 out of 10
Poor
Our room wasn’t clean, we called for the housekeeper and never came to clean our room. The two nights that we stayed, nobody in the front desk helped us to send somebody to clean our room. We didn’t have enough towels, even though our reservation was made for two. Our room didn’t have body wash or shampoo. Really desgusting our stay at double tree by Hilton New York Times Square.
stayed in April, 2021
Guest Score 2 out of 10
Poor
Staff was great
Parking was too far away...noise throughout the night.
stayed in April, 2021
Guest Score 8 out of 10
Very Good
Rooms are small but usually has the best rates in the area
Small rooms No fridge, microwave or kitchenette
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
Dirty extremely dirty, The staff was the worst that we ever see the worst front desk staff, they never did anything you can need It’s said “smoke free facility” but you need a gas mask because of the weed. Everywhere you can smell the weed. The stair is been used for a bathroom, place for have sex, weed to be smoke and more ... I don’t recommend this place at all to anyone!!!
stayed in April, 2021
Guest Score 7 out of 10
Good
stayed in April, 2021
Guest Score 7 out of 10
Good
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
stayed in April, 2021
Guest Score 4 out of 10
Disappointing
stayed in April, 2021
Guest Score 3 out of 10
Poor
I like that it had access to multiple outlet plugs for connecting your phone or usb chargers. The staff would treat you with manners and respect and they are very courteous it made me feel appreciated.
I did not like that the elevators were constantly busy and they were not being monitored for how many people could be inside of them many times I had to wait for a long period to be able to ride on the elevator and have a safe distance with other people in it. Also when I wanted to brush my teeth and I use hot water and cold water the water would come out white like if it had Clorox in it especially if it was just hot water, but that will only happen with the sink, the shower took a long time to get hot. I asked twice for the remote for the TV in our bedroom because when we arrive there wasn't any and they never brought it up. I had to request towels three times the first day I got there before they brought them up and it took more than 2 hours. Also one of the emergency staircases in one of the sides of the building was where the trash would be kept that at night so they could throw it away during the time that the trash would sit in that staircase it would make them really stinky and also really sticky because the bags will end up leaking. Even though the price was amazing I guess now I understand why it was so cheap I guess you get what you paid for. I hope that my experience is in the experience for other people and they were able to have an excellent experience and an excellent memory from this place. I want to trust on the name of Hilton to believe that they would offer an amazing standard but in my experience I was deceived this time.
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
Didn’t smell like weed and they have security which is good
stayed in April, 2021
Guest Score 7 out of 10
Good
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
They stole my money and wont refund
stayed in April, 2021
Guest Score 3 out of 10
Poor
stayed in April, 2021
Guest Score 7 out of 10
Good
The beds were great.
We booked a two person room and it was only a washcloth for one. Coffee machines were dirty Staff threw out our belongings As a guest already booked and checked in inability to book again within the hotels Attacking persona from managerial staff when addressing hotel guest concerns
stayed in April, 2021
Guest Score 5 out of 10
Fair
I liked the sound proof walls literally you can't hear anything unless someone tries to blare their music really loud or yell outside your door.
I didn't like that their was hair on the bath tub strainer it was like a light brown which I know it wasn't my hair and their was this black stain in the front of the tub. I didn't mention it because I thought that maybe it was a stain that was probably permanent from previous tenants. When I went to closely inspect the black residue it was rubbing off. Its like no one took the time to clean and inspect it before I got to use it.
stayed in April, 2021
Guest Score 7 out of 10
Good
The fact that there is no free WiFi
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
stayed in April, 2021
Guest Score 3 out of 10
Poor
You have to wait 5-10 minutes for a elevator because it’s only 3 for 30+ floors. I had no towels or bath cloths in my room when I checked in. There was no soap in the bathroom. That’s absolutely unacceptable especially in a pandemic. I’m very disappointed. The sink was definitely clogged before I got in. The water barely went down. This was my first time staying & im very upset.
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
stayed in April, 2021
Guest Score 4 out of 10
Disappointing
Overall we had a bad experience.
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.93 mi
    • LaGuardia Airport - 6.47 mi
    • Teterboro Airport - 7.33 mi
    • Newark Liberty Intl Airport - 10.22 mi
    • John F Kennedy Intl Airport - 13.83 mi
    • Essex County Airport - 15.26 mi
    • Linden - 16.32 mi
    • Morristown Municipal Airport - 22.26 mi
    • Westchester County Airport - 26.11 mi
    • Republic - 30.41 mi
    • Sampit (Hasan) Airport - 36.61 mi

    Transport

      Train stations Show all on map »
      • 42nd Street Port Authority Bus Terminal - 969 f
      • 34th Street Penn Station - 0.32 mi
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.43 mi
      • Penn Station - 0.45 mi
      • 50th Street Station - 0.53 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.27 mi
      • Studio Associates Of New York Inc - 0.54 mi
      • Intrepid Sea Air Museum - 0.59 mi
      • Rockefeller Center Christmas Tree Lighting - 0.63 mi

    Other attractions

      Attractions Show all on map »
      • Madame Tussaud's NY in Times Square - 0.26 mi
      • NY City Amtrak - 0.40 mi
      • Macy's - 0.47 mi
      • Orient Express Hotels - 0.54 mi
      • Jacob K. Javits Center - 0.54 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Hammerstein Ballroom - 0.28 mi
      • Madison Square Garden - 0.44 mi
      • Jacob K. Javits Convention Center - 0.49 mi
      • Javits Center - 0.51 mi
      Theatres Show all on map »
      • The Majestic Theatre - 0.29 mi
      • Best Buy Theatre - 0.37 mi
      • August Wilson Theater - 0.64 mi
      Famous Streets Show all on map »
      • Garment District - 0.32 mi
      • Broadway - 0.39 mi
      • Theatre District - 0.40 mi
      • Manhattan - 0.43 mi
      • Bryant Park - 0.53 mi
      • Lincoln Tunnel - 0.55 mi
      • 34th Street Herald Square - 0.58 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.37 mi
      • Hells Kitchen Park - 0.43 mi
      • 42nd Street -?? Bryant Park - 0.49 mi
      • Chelsea Park - 0.63 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 0.45 mi
      Things to do Show all on map »
      • Circle Line - 0.51 mi
      • Int'l Center of Photography - 0.51 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.54 mi
      • New York Public Library - 0.65 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.58 mi
      Other Show all on map »
      • McCaffrey Playground - 892 f
      • Madame Tussauds New York - 0.26 mi
      • Restaurant Row - 0.31 mi
      • May Matthews Playground - 0.32 mi
      • Duffy Square - 0.39 mi
      • Clinton Community Garden - 0.42 mi
      • Gutenberg Playground - 0.47 mi
      • Penn Plaza Pavilion - 0.49 mi
      • Herald Square - 0.53 mi
      • 50th Street Seventh Avenue Line - 0.57 mi
      • Greeley Square - 0.61 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.65 mi

Doubletree By Hilton New York Times Square West

350 West 40th Street, New York City, New York, 10018, United States