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1 Room With 2 Adults Change Search
Room
Room
Address
350 West 40th Street, New York City, New York, 10018, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Pets Allowed
- Restaurant
- Laundry
- Newspapers
- Valet Parking
- Room Service
- Safety Deposit Box
- Tour Desk
- Air Conditioning
- Bar
- Concierge Service
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Nightclub
- Hair dryer
- Coffee/tea maker
- Family room
- Nightclub/DJ
- bathrobes
- complimentary bottled water
- Heating
- Ticket service
- Wheelchair accessible
- television LCD/plasma screen
- fitness center
- car park
- seating area
- vending machine
- telephone
- toiletries
- alarm clock
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Off-Site parking
- Wake-Up Service
- Wi-Fi In Public Areas
- Closet
- Daily Housekeeping
- internet access – wireless (complimentary)
- English
- Japanese
- French
- Hindi
- Italian
- Korean
- Russian
- Spanish
- Chinese (Mandarin)
- Visa
- MasterCard
- American Express
- Parking Available
- Free Fitness Center
- gift/souvenir shop
- taxi service
- 24-hour Fitness Center
- 24-Hour Check-In
- smoking allowed
- car park nearby
- car park charges applied
- wired internet
- Wi-Fi with additional charge
- dogs allowed
- cats allowed
- additional fee applied for pets
- 100% non-smoking
- fax or photo copying in business center
- first aid kit
- Linens
- Towels
- Smoke-Free Property
- Carpeting
- Free Internet
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Daily disinfection in common areas
- Doctor/nurse on call
- First aid kit
- Hand sanitizer
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Free face masks
- Daily disinfection in all rooms
- Protective screens in common areas
- Physical distancing of at least 1 meter
- Safe dining setup
- Face coverings on staff
- Separate shower/bathtub
- Satellite/cable channels
- Wi-Fi [free]
- Front desk [24-hour]
- Rental car
- Cash withdrawal
- Chinese [Mandarin]
- Security [24-hour]
- Ticket services
- Check-in [24-hour]
- Car park [nearby]
- Car park [charges apply]
- Contactless check-in/out
- Food delivery
- Dog-friendly
- Cat-friendly
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 3.93 mi
- LaGuardia Airport - 6.47 mi
- Teterboro Airport - 7.33 mi
- Newark Liberty Intl Airport - 10.22 mi
- John F Kennedy Intl Airport - 13.83 mi
- Essex County Airport - 15.26 mi
- Linden - 16.32 mi
- Morristown Municipal Airport - 22.26 mi
- Westchester County Airport - 26.11 mi
- Republic - 30.41 mi
- Sampit (Hasan) Airport - 36.61 mi
Museums
- Madame Tussaud's New York Inc - 0.27 mi
- Studio Associates Of New York Inc - 0.54 mi
- Intrepid Sea Air Museum - 0.59 mi
- Rockefeller Center Christmas Tree Lighting - 0.63 mi
Click here to leave your opinion >>
Rafael (family with young children)
stayed in April, 2021
Guest Score 3 out of 10
Poor
Our room wasn’t clean, we called for the housekeeper and never came to clean our room.
The two nights that we stayed, nobody in the front desk helped us to send somebody to clean our room.
We didn’t have enough towels, even though our reservation was made for two.
Our room didn’t have body wash or shampoo.
Really desgusting our stay at double tree by Hilton New York Times Square.
Anonymous (young couple)
stayed in April, 2021
Guest Score 2 out of 10
Poor
Staff was great
Parking was too far away...noise throughout the night.
Adrian (solo traveller)
stayed in April, 2021
Guest Score 8 out of 10
Very Good
Rooms are small but usually has the best rates in the area
Small rooms
No fridge, microwave or kitchenette
Lidia (young couple)
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
Dirty extremely dirty, The staff was the worst that we ever see the worst front desk staff, they never did anything you can need
It’s said “smoke free facility” but you need a gas mask because of the weed. Everywhere you can smell the weed. The stair is been used for a bathroom, place for have sex, weed to be smoke and more ...
I don’t recommend this place at all to anyone!!!
Anonymous (with friends)
stayed in April, 2021
Guest Score 7 out of 10
Good
Ashley (family with young children)
stayed in April, 2021
Guest Score 7 out of 10
Good
Christine (young couple)
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
Raheel (family with young children)
stayed in April, 2021
Guest Score 4 out of 10
Disappointing
Julio (young couple)
stayed in April, 2021
Guest Score 3 out of 10
Poor
I like that it had access to multiple outlet plugs for connecting your phone or usb chargers. The staff would treat you with manners and respect and they are very courteous it made me feel appreciated.
I did not like that the elevators were constantly busy and they were not being monitored for how many people could be inside of them many times I had to wait for a long period to be able to ride on the elevator and have a safe distance with other people in it. Also when I wanted to brush my teeth and I use hot water and cold water the water would come out white like if it had Clorox in it especially if it was just hot water, but that will only happen with the sink, the shower took a long time to get hot. I asked twice for the remote for the TV in our bedroom because when we arrive there wasn't any and they never brought it up. I had to request towels three times the first day I got there before they brought them up and it took more than 2 hours. Also one of the emergency staircases in one of the sides of the building was where the trash would be kept that at night so they could throw it away during the time that the trash would sit in that staircase it would make them really stinky and also really sticky because the bags will end up leaking. Even though the price was amazing I guess now I understand why it was so cheap I guess you get what you paid for. I hope that my experience is in the experience for other people and they were able to have an excellent experience and an excellent memory from this place. I want to trust on the name of Hilton to believe that they would offer an amazing standard but in my experience I was deceived this time.
Pablo (solo traveller)
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
Didn’t smell like weed and they have security which is good
Akemi (group)
stayed in April, 2021
Guest Score 7 out of 10
Good
Lavita (review category business travellers)
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
They stole my money and wont refund
Esther (review category business travellers)
stayed in April, 2021
Guest Score 3 out of 10
Poor
Tiara (solo traveller)
stayed in April, 2021
Guest Score 7 out of 10
Good
The beds were great.
We booked a two person room and it was only a washcloth for one.
Coffee machines were dirty
Staff threw out our belongings
As a guest already booked and checked in inability to book again within the hotels
Attacking persona from managerial staff when addressing hotel guest concerns
Sarah (solo traveller)
stayed in April, 2021
Guest Score 5 out of 10
Fair
I liked the sound proof walls literally you can't hear anything unless someone tries to blare their music really loud or yell outside your door.
I didn't like that their was hair on the bath tub strainer it was like a light brown which I know it wasn't my hair and their was this black stain in the front of the tub. I didn't mention it because I thought that maybe it was a stain that was probably permanent from previous tenants. When I went to closely inspect the black residue it was rubbing off. Its like no one took the time to clean and inspect it before I got to use it.
Mohammad (young couple)
stayed in April, 2021
Guest Score 7 out of 10
Good
The fact that there is no free WiFi
Karthikkumar (young couple)
stayed in April, 2021
Guest Score 1 out of 10
Very Poor
Jakiyah (young couple)
stayed in April, 2021
Guest Score 3 out of 10
Poor
You have to wait 5-10 minutes for a elevator because it’s only 3 for 30+ floors. I had no towels or bath cloths in my room when I checked in. There was no soap in the bathroom. That’s absolutely unacceptable especially in a pandemic. I’m very disappointed. The sink was definitely clogged before I got in. The water barely went down. This was my first time staying & im very upset.
Thomas (solo traveller)
stayed in April, 2021
Guest Score 10 out of 10
Exceptional
Leidy (family with young children)
stayed in April, 2021
Guest Score 4 out of 10
Disappointing
Overall we had a bad experience.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.93 mi
- LaGuardia Airport - 6.47 mi
- Teterboro Airport - 7.33 mi
- Newark Liberty Intl Airport - 10.22 mi
- John F Kennedy Intl Airport - 13.83 mi
- Essex County Airport - 15.26 mi
- Linden - 16.32 mi
- Morristown Municipal Airport - 22.26 mi
- Westchester County Airport - 26.11 mi
- Republic - 30.41 mi
- Sampit (Hasan) Airport - 36.61 mi
- 42nd Street Port Authority Bus Terminal - 969 f
- 34th Street Penn Station - 0.32 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.43 mi
- Penn Station - 0.45 mi
- 50th Street Station - 0.53 mi
- Madame Tussaud's New York Inc - 0.27 mi
- Studio Associates Of New York Inc - 0.54 mi
- Intrepid Sea Air Museum - 0.59 mi
- Rockefeller Center Christmas Tree Lighting - 0.63 mi
- Madame Tussaud's NY in Times Square - 0.26 mi
- NY City Amtrak - 0.40 mi
- Macy's - 0.47 mi
- Orient Express Hotels - 0.54 mi
- Jacob K. Javits Center - 0.54 mi
- Hammerstein Ballroom - 0.28 mi
- Madison Square Garden - 0.44 mi
- Jacob K. Javits Convention Center - 0.49 mi
- Javits Center - 0.51 mi
- The Majestic Theatre - 0.29 mi
- Best Buy Theatre - 0.37 mi
- August Wilson Theater - 0.64 mi
- Garment District - 0.32 mi
- Broadway - 0.39 mi
- Theatre District - 0.40 mi
- Manhattan - 0.43 mi
- Bryant Park - 0.53 mi
- Lincoln Tunnel - 0.55 mi
- 34th Street Herald Square - 0.58 mi
- Ramone Aponte Park - 0.37 mi
- Hells Kitchen Park - 0.43 mi
- 42nd Street -?? Bryant Park - 0.49 mi
- Chelsea Park - 0.63 mi
- Times Square - 0.45 mi
- Circle Line - 0.51 mi
- Int'l Center of Photography - 0.51 mi
- Manhattan Polyclinic Hospital - 0.54 mi
- New York Public Library - 0.65 mi
- Manhattan Mall Shopping Center - 0.58 mi
- McCaffrey Playground - 892 f
- Madame Tussauds New York - 0.26 mi
- Restaurant Row - 0.31 mi
- May Matthews Playground - 0.32 mi
- Duffy Square - 0.39 mi
- Clinton Community Garden - 0.42 mi
- Gutenberg Playground - 0.47 mi
- Penn Plaza Pavilion - 0.49 mi
- Herald Square - 0.53 mi
- 50th Street Seventh Avenue Line - 0.57 mi
- Greeley Square - 0.61 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.65 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Attractions Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Theatres Show all on map »
Famous Streets Show all on map »
National Parks Show all on map »
Monuments and Landmarks Show all on map »
Things to do Show all on map »
Historical Buildings Show all on map »
Shopping Center Show all on map »
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Doubletree By Hilton New York Times Square West
350 West 40th Street, New York City, New York, 10018, United States