Doubletree By Hilton New York Times Square West
350 West 40th Street, New York City, New York, 10018, United States
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350 West 40th Street, New York City, New York, 10018, United States
Live music, a rooftop bar and a heart-of-Manhattan location triple the fun at the non-smoking Doubletree by Hilton New York Times Square West. Mini-fridges, coffeemakers, 40-inch, flat-panel LCD HDTVs, Wi-Fi and walk-in showers are featured within all 612 rooms at this Doubletree; some also include city or river views. Guests can dine on breakfast, lunch and dinner in the on-site restaurant or order room service. From the rooftop bar, sip drinks and enjoy live music while looking out over the city. The hotel also provides a fitness room and a 24-hour business center. Pets are allowed for a fee. The Doubletree lands guests in Manhattan, within a 10-minute walk of bustling Times Square to the northeast and Penn Station to the south. It's less than a mile to the Empire State Building's Observation Deck and big events at the Jacob K. Javits Convention Center. For a trip to Central Park or down to SoHo, hop on the subway, a five-minute walk away. The hotel is within 10 miles of LaGuardia Airport.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Terrace
  • Tour Desk
  • Vending Machines
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Elevator
  • Family room
  • Dry cleaning
  • Soundproof rooms
  • Non-smoking throughout
  • ATM/cash machine on site
  • Vending machine (snacks)
  • Breakfast in the room
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Special diet menus (on request)
  • Wheelchair accessible
  • Daily maid service
  • WiFi everywhere
  • Secured parking
  • WiFi available in all areas
  • Paid WiFi
  • Toilet with grab rails
  • Wine/champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Visual aids: Braille
  • On-site coffee shop
  • Outdoor furniture
  • On-site coffee house
  • Breakfast options
Click here to leave your opinion >>
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in April, 2019
Guest Score 7.9 out of 10
Good
The checkin was seamless. The young lady at the desk, Ms. Bryant, was efficient, informative , pleasant and very transparent. She ended our brief yet thorough conversation by tossing me a cookie and saying “if your allergic to nuts that cookies got my name on it not yours. Now go enjoy your corner room.” I’m thankful I don’t have any issue with nuts. The cookie was warm and delicious. The corner room was a treat I hadn’t expected. Wyndham needs this girl to school their staff on check in. They fail repeatedly where HILTON shines. She’s got it down. Perfection! The rest of the stay was great but , the check in ....just 5 mins of my time ...maybe less ....really made my stay. Thank you HILTON.
The room and the bathroom are a bit small for my liking but they are comfortable and that makes up for it.
stayed in April, 2019
Guest Score 9.2 out of 10
Wonderful
The bed is very comfortable and the bathroom looks good. The area is perfect for walking in NYC Bag service is very friendly.
The climate and air conditioning is a little bit to loud. The sound is annoying in the night :(
stayed in April, 2019
Guest Score 9.2 out of 10
Wonderful
stayed in April, 2019
Guest Score 5.4 out of 10
Fair
Locationy
Not clean at all, plenty of hair in the bathroom and very smelly ! My room smell pee !
stayed in April, 2019
Guest Score 7.9 out of 10
Good
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
Costumer service
To much for parking
stayed in April, 2019
Guest Score 2.9 out of 10
Poor
dirty and noisy
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
The highlight of my five day trip to New York was Matty - the King of the lobby. I’ve been in customer service, to some degree, my entire working life and have never met anyone who provided the level of care that he brought to our holiday. If ever I’m back in town, this hotel will be my pick based on Matty alone. (The hotel was fantastic as well; amazing location, beautiful view from the rooftop and wanted for nothing. )
Not one complaint.
stayed in April, 2019
Guest Score 7.9 out of 10
Good
Location.
Rooms are small.
stayed in April, 2019
Guest Score 5.4 out of 10
Fair
Friendly staff, good location
Too noisy, from inside and outside, too small rooms, very busy elevators
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in April, 2019
Guest Score 7.5 out of 10
Good
Noise in vent in room. I had to change rooms. Second night I was there noise in second room also. No shower caps but place clean
stayed in April, 2019
Guest Score 4.2 out of 10
Disappointing
Small room for the price. No refrigerator, noisy (up stairs night club), smelled like pot all night. Front desk was very unhelpful and slow. I asked for another blanket and I was told that can’t do that. Just a bad stay. I could find a better place for a better price.
stayed in April, 2019
Guest Score 7.5 out of 10
Good
The location was great and the bellman services were very kind. The beds were comfy
I asked for early check in starting from 10AM. They took my number and promised to call but they didn't. I was disappointed by that. I asked for a change for $100 at the front desk but I could get it or they didn't put any effort to assist.
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
stayed in April, 2019
Guest Score 8.3 out of 10
Very Good
My overall stay was good! The only problem my husband an myself had was that when you took a shower the water was leaking out of the shower causing it to be a pool of water on the bathroom floor. We had to use multiple towels to soak up the water and even asked the staff for more towels!! Another thing is the heat in the room was not working! Only the air. And the room had no refrigerator.
stayed in April, 2019
Guest Score 7.1 out of 10
Good
The views from the 33rd were amazing The bellboy was fantastic Internet room for printing tickets was easy to use Rooms kept clean daily No queuing at check in and check out Can hold your cases on checkout day when flight is much later on
The wifi didn't work for any of us on any device. The gym was incredibly small and limited in equipment. Told our room had been upgraded but it was actually smaller than the other persons in our party. Room didn't have any space to put cases so had to place on a desk. Couldn't get out of bed due to second case. No drawers for clothes. Lift wait could be up to 10 mins $15 for a G&T on rooftop bar! Would have stayed there and drank a lot more if prices were more reasonable. You must pay on arrival not departure. They took two deposits which I wasn't made aware of. One for a security deposit and the other as a card check An awful lot of homeless people on the same street
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
Good Quality
Nothing
stayed in March, 2019
Guest Score 9.6 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.93 mi
    • LaGuardia Airport - 6.47 mi
    • Teterboro Airport - 7.33 mi
    • Newark Liberty Intl Airport - 10.22 mi
    • John F Kennedy Intl Airport - 13.83 mi
    • Essex County Airport - 15.26 mi
    • Linden - 16.32 mi
    • Morristown Municipal Airport - 22.26 mi
    • Westchester County Airport - 26.11 mi
    • Republic - 30.41 mi
    • Sampit (Hasan) Airport - 36.61 mi

    Transport

      Train stations Show all on map »
      • 42nd Street Port Authority Bus Terminal - 969 f
      • 34th Street Penn Station - 0.32 mi
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.43 mi
      • Penn Station - 0.45 mi
      • 50th Street Station - 0.53 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.27 mi
      • Studio Associates Of New York Inc - 0.54 mi
      • Intrepid Sea Air Museum - 0.59 mi
      • Rockefeller Center Christmas Tree Lighting - 0.63 mi

    Other attractions

      Attractions Show all on map »
      • Madame Tussaud's NY in Times Square - 0.26 mi
      • NY City Amtrak - 0.40 mi
      • Macy's - 0.47 mi
      • Orient Express Hotels - 0.54 mi
      • Jacob K. Javits Center - 0.54 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Hammerstein Ballroom - 0.28 mi
      • Madison Square Garden - 0.44 mi
      • Jacob K. Javits Convention Center - 0.49 mi
      • Javits Center - 0.51 mi
      Theatres Show all on map »
      • The Majestic Theatre - 0.29 mi
      • Best Buy Theatre - 0.37 mi
      • August Wilson Theater - 0.64 mi
      Famous Streets Show all on map »
      • Garment District - 0.32 mi
      • Broadway - 0.39 mi
      • Theatre District - 0.40 mi
      • Manhattan - 0.43 mi
      • Bryant Park - 0.53 mi
      • Lincoln Tunnel - 0.55 mi
      • 34th Street Herald Square - 0.58 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.37 mi
      • Hells Kitchen Park - 0.43 mi
      • 42nd Street -?? Bryant Park - 0.49 mi
      • Chelsea Park - 0.63 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 0.45 mi
      Things to do Show all on map »
      • Circle Line - 0.51 mi
      • Int'l Center of Photography - 0.51 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.54 mi
      • New York Public Library - 0.65 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.58 mi
      Other Show all on map »
      • McCaffrey Playground - 892 f
      • Madame Tussauds New York - 0.26 mi
      • Restaurant Row - 0.31 mi
      • May Matthews Playground - 0.32 mi
      • Duffy Square - 0.39 mi
      • Clinton Community Garden - 0.42 mi
      • Gutenberg Playground - 0.47 mi
      • Penn Plaza Pavilion - 0.49 mi
      • Herald Square - 0.53 mi
      • 50th Street Seventh Avenue Line - 0.57 mi
      • Greeley Square - 0.61 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.65 mi

Doubletree By Hilton New York Times Square West

350 West 40th Street, New York City, New York, 10018, United States