View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
569 Lexington Avenue, New York City, New York, 10022, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Pets Allowed
- Restaurant
- Laundry
- Meeting/Banquet Facilities
- Parking
- Valet Parking
- Tour Desk
- Air Conditioning
- Concierge Service
- Currency Exchange
- Express Check-In/Check-Out
- Hair dryer
- Internet services
- ATM/cash machine on site
- Fax/photocopying
- Breakfast buffet
- On-site parking
- fitness center
- alarm clock
- Cable/Satellite TV
- Conference facilities
- Direct dial telephone
- Heated guest rooms
- Interior corridors
- Iron
- Late check-out available
- Non-smoking Rooms
- Public address system
- Remote control television
- Safe
- Security
- Souvenir/Gift Shop
- Telephone jack adaptor available
- TV
- Voice mail
- Transportation services
- Iron Board
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 4.31 mi
- LaGuardia Airport - 5.40 mi
- Teterboro Airport - 7.92 mi
- Newark Liberty Intl Airport - 11.22 mi
- John F Kennedy Intl Airport - 12.96 mi
- Essex County Airport - 16.29 mi
- Linden - 17.23 mi
- Morristown Municipal Airport - 23.35 mi
- Westchester County Airport - 25.49 mi
- Republic - 29.31 mi
Museums
- Pace Editions Inc - 0.31 mi
- Public Art Fund Inc - 0.31 mi
- Museum of Modern Art (MoMA) - 0.33 mi
- Museum of Modern Art - 0.33 mi
- Loveed Associates - 0.34 mi
- The Museum Of Television & Radio - 0.35 mi
- Dahesh Museum Of Art - 0.35 mi
- Museum of TV and Radio - 0.35 mi
- Danese - 0.37 mi
- American Craft Museum - 0.39 mi
- Museum Of American Folk Art Inc - 0.39 mi
- American Folk Art Museum - 0.40 mi
- Forum Gallery Inc - 0.45 mi
- Museum Tower - 0.45 mi
- Garth Clark Gallery Inc - 0.46 mi
- Nexus Showroom - 0.46 mi
- Museum of American Folk Art - 0.49 mi
- Rockefeller Center Christmas Tree Lighting - 0.50 mi
Click here to leave your opinion >>
Rosemary (family with young children)
stayed in March, 2019
Guest Score 8.3 out of 10
Very Good
Loved Vicki at the front desk! She was welcoming and very pleasant! She accomodated us so perfectly. She is a great asset to this hotel .
Room #602 needs love the bathroom door is a mess at the bottom and the ventilation was horrible when you used the shower . The thermostat did not work properly as well .
Teresa (review category group of friends)
stayed in March, 2019
Guest Score 8.8 out of 10
Excellent
Location was great! checking in was easy and valet parking was excellent. I like how easy the checking in/out was. Would stay again. close to times square, but just far away enough to not be caught in all that congestion
Did not like how the bathroom was not clean enough to my expectations. The tub felt like residue, the shower walls were covered in residue. Did not like bathroom at all.
Tania (young couple)
stayed in March, 2019
Guest Score 10 out of 10
Exceptional
Beautiful hotel, friendly staff, loved the bar, the suite was clean and the bed was very comfortable. Loved it!
Brenda (solo traveller)
stayed in March, 2019
Guest Score 7.9 out of 10
Good
Vicky handled my check in and check out. She was excellent, made the process easy and welcoming. Big comfortable King room on the 14th floor. Very central location. Will be staying here again.
C12810 (young couple)
stayed in March, 2019
Guest Score 2.5 out of 10
Poor
Well. The list could go on, and on about what I didn’t enjoy. Let’s start with the fact that I had booked a “high” room. Although it was only a few floors up. Also, I myself have been a part of the hospitality industry for years. Cleanliness just did NOT meet my standards or the standards I’d hold my own rooms too. There was dust EVERYWHERE and on top of the headboard especially. The toilet paper that was on the holder when we checked in, was almost all the way GONE before we even had a chance to use it!! There was water damage all over the ceilings, and large cracks & chips in the paint. The tub was atrocious. Definitely needed a better clean. Magic erasers May work wonders. The sink still had soup left on it from the previous guests. I mean I know some things get missed but COME ON, some things are just a bit gross. The shower head was coming out of the wall! Mold in the corners of the tub. Just NOT A GOOD EXPERIENCE. DID NOT MEET EXPECTATIONS. Let’s not forget to mention the smell of weed EVERYWHERE on our floor. Gave me the worst headache, and I didn’t appreciate my clothes picking up the smell. & lastly, a guy running the “Hilton honors” sat there getting my family excited about receiving $150-$200 gift card, although once he completed setting up a time for us to go to the seminar and pick it up, he had us fill out a paper, and asked if I made $150,000 a year (which I do not) and then once he found that out basically told me that I looked like I made that kind of money and that now he can’t make any commission off me and so he wasted his time trying to sell me. Ridiculous if you ask me. Needless to say WILL NOT RETURN. I’d give ZERO stars if the review would let me.
Paula (review category group of friends)
stayed in March, 2019
Guest Score 9.6 out of 10
Exceptional
Asiah (review category group of friends)
stayed in March, 2019
Guest Score 9.2 out of 10
Wonderful
Modesty (young couple)
stayed in March, 2019
Guest Score 8.8 out of 10
Excellent
Beatrice (review category group of friends)
stayed in March, 2019
Guest Score 8.8 out of 10
Excellent
Good service,Hospitable staff
All was good
Brittany (young couple)
stayed in March, 2019
Guest Score 5 out of 10
Fair
We had a broken lamp, our room was stuck at 76 degrees, the lock on our door was broken, and our tv kept freezing.
Lisa (solo traveller)
stayed in March, 2019
Guest Score 5.8 out of 10
Okay
The staff was very helpful and friendly.
Parking and the room itself was extremely hot even after lowering the thermostat.
V (solo traveller)
stayed in March, 2019
Guest Score 5.4 out of 10
Fair
Same as in other hotels who serve continental
Bath room Shower, shower flushing the thick flow of water because rubber nozzles removed. So 7 holes left for water flow
Christopher (young couple)
stayed in March, 2019
Guest Score 10 out of 10
Exceptional
Beds were very comfortable and staff was pleasant.
Anonymous (family with young children)
stayed in March, 2019
Guest Score 6.7 out of 10
Pleasant
the lovely smell of air freshener in the hotel and the room cleaned every day
bathroom was a bit dated.
Richard (young couple)
stayed in March, 2019
Guest Score 10 out of 10
Exceptional
Location and the staff was amazing
Paint peeling from the ceiling. Rust on the bathtub was a little too obvious. The room could stand some fresh paint and freshening up.
Rozana (family with young children)
stayed in March, 2019
Guest Score 4.6 out of 10
Disappointing
The only good thing about this hotel is the location. A reasonable distance to Central Park and the Museums.
Also many cafes nearby for a quick breakfast. TO be fair, beddings and towels were clean despite its somewhat 2-3 star standards!
This hotel is NOT WORTHY of its 4 star rating.. more like 2-3 stars! It really needs refurbishment. Our Junior suite was a reasonable size but the bathroom was so tiny! The sofa bed was not working so Housekeeping had to bring in a roll away bed for my son.
Housekeeping staff were not very thorough in their cleaning. I could see hair everywhere! the reception staff were not
very nice. The hotel lobby was always very full of weary travellers either waiting to check in or just waiting after having to check out too early .. a sign of a very overbooked hotel! I would not consider booking at the Doubletree again!
Tony (review category group of friends)
stayed in March, 2019
Guest Score 5 out of 10
Fair
Don’t understand why the price I was charged was different then the price I booked with booking
Don’t know why the charge was different the. The charge I booked I. Booking.com
Toofan (solo traveller)
stayed in March, 2019
Guest Score 7.9 out of 10
Good
Location & value
When I went to check-in early, the first receptionist never bothered to ask my name, or even strike a single key on the keyboard. She Just told me to go & come back in 1 hour. When I returned an hour later, she still did Not take my name or strike a single key! saying "no rooms available yet". I waited in lobby for 5min until that clerk walked away. Then I went to the next receptionist who checked my reservation against available rooms and within 6min sold me an upgrade that put me in room a right there & then.
Salandrae (family with young children)
stayed in March, 2019
Guest Score 7.1 out of 10
Good
Staff was very ..friendly ..location good and not far from attractions
It was very expensive but breakfast wasn't included..the rooms were very small and need upgrades
Terence (solo traveller)
stayed in March, 2019
Guest Score 8.3 out of 10
Very Good
Took a long time trying to turn on the hot water for shower. Huge tip for foreigners like myself: turn the knot all the way to the end and wait for like five minutes..
Hot water was not easy to manage (it’s either super hot or super cold)
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.31 mi
- LaGuardia Airport - 5.40 mi
- Teterboro Airport - 7.92 mi
- Newark Liberty Intl Airport - 11.22 mi
- John F Kennedy Intl Airport - 12.96 mi
- Essex County Airport - 16.29 mi
- Linden - 17.23 mi
- Morristown Municipal Airport - 23.35 mi
- Westchester County Airport - 25.49 mi
- Republic - 29.31 mi
- Pace Editions Inc - 0.31 mi
- Public Art Fund Inc - 0.31 mi
- Museum of Modern Art (MoMA) - 0.33 mi
- Museum of Modern Art - 0.33 mi
- Loveed Associates - 0.34 mi
- The Museum Of Television & Radio - 0.35 mi
- Dahesh Museum Of Art - 0.35 mi
- Museum of TV and Radio - 0.35 mi
- Danese - 0.37 mi
- American Craft Museum - 0.39 mi
- Museum Of American Folk Art Inc - 0.39 mi
- American Folk Art Museum - 0.40 mi
- Forum Gallery Inc - 0.45 mi
- Museum Tower - 0.45 mi
- Garth Clark Gallery Inc - 0.46 mi
- Nexus Showroom - 0.46 mi
- Museum of American Folk Art - 0.49 mi
- Rockefeller Center Christmas Tree Lighting - 0.50 mi
- Channel Gardens - 0.34 mi
- Grand Central Terminal - 0.44 mi
- Greenacre Park - 711 f
- Peter Detmold Park - 0.49 mi
- The Jockey Club - 1,029 f
- Radio City Music Hall - 0.48 mi
- Turtle Bay Gardens Historic District - 0.21 mi
- St Patricks Cathedral - 0.28 mi
- Grand Central Station - 0.39 mi
- Christie's auction house - 0.39 mi
- Saks Fifth Avenue - 0.26 mi
- Fifth Avenue/53rd Street - 0.31 mi
- Diamond District - 0.39 mi
- Lexington Avenue/59th Street - 0.42 mi
- Berkeley College New York City Campus - 0.28 mi
- United Nations University - 0.38 mi
- Sony Wonders Technology Lab/Plaza - 0.30 mi
- American Girl Place - 0.30 mi
- World of Disney Store - 0.37 mi
- Top of the Rock - 0.49 mi
- FAO Schwarz - 0.50 mi
- Disney Store - 0.38 mi
- Rockefeller Center - 0.42 mi
- FAO Schwartz - 0.49 mi
- Trump Tower - 0.40 mi
- Chrysler Building - 0.41 mi
- 51st Street IRT Lexington Avenue Line - 66 f
- Samuel Paley Plaza - 0.31 mi
- Top of the Rock Observation Deck - 0.36 mi
- Elgin Botanic Garden (historical) - 0.40 mi
- Bloomingdales - 0.43 mi
- Tramway Plaza - 0.50 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Transport
Train stations Show all on map »
Other attractions
National Parks Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Historical Buildings Show all on map »
Famous Streets Show all on map »
Colleges and Universities Show all on map »
Attractions Show all on map »
Things to do Show all on map »
Monuments and Landmarks Show all on map »
Other Show all on map »
Doubletree By Hilton Metropolitan New York
569 Lexington Avenue, New York City, New York, 10022, United States