Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States
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218 West 50th Street, New York City, New York, 10019, United States
Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Safety Deposit Box
  • Air Conditioning
  • Hair dryer
  • alarm clock
  • Daily Housekeeping
  • Hygiene certification
  • Daily disinfection
  • Facilities for disabled guests available
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
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Citizenm New York Times Square
Rates from View more information >>

Airports Show all on map »

  • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
  • LaGuardia Airport - 5.99 mi
  • Teterboro Airport - 7.27 mi
  • Newark Liberty Intl Airport - 10.74 mi
  • John F Kennedy Intl Airport - 13.69 mi
  • Essex County Airport - 15.54 mi
  • Linden - 16.86 mi
  • Morristown Municipal Airport - 22.64 mi
  • Westchester County Airport - 25.60 mi
  • Republic - 30.01 mi
  • Sampit (Hasan) Airport - 37.10 mi

Museums

  • Rockefeller Center Christmas Tree Lighting - 0.28 mi
  • Museum of American Folk Art - 0.32 mi
  • Museum Tower - 0.35 mi
  • Art Students League of New York - 0.37 mi
  • Madame Tussaud's New York Inc - 0.39 mi
  • Museum Of American Folk Art Inc - 0.41 mi
  • American Folk Art Museum - 0.41 mi
Click here to leave your opinion >>
stayed in January, 2026
Guest Score 3 out of 10
Poor
On the plus side, the room was extraordinarily clean and bright, and the vibe in the public areas was wonderful. The staff was quite helpful and friendly, though it took multiple calls to get the room cleaned, and the phone repaired.
Staying in the CitizenM Times Square was pretty much like living in an RV or a tiny home. It also gave me the distinct impression that whoever designed the rooms, never actually stayed in one. Or in any hotel room. The room – SO small. The only place to do something besides standing up is a small desk chair or sitting/lying on the bed. The bed occupies the entire width of the room, and one side is against the window so that individual has to crawl over their partner to access the room. How does the staff even make the bed up?! The iPad to control everything is a cute touch but frankly, feels like a technology play in search of a problem to solve. It takes a while to fire up - if you wake up at 2am and want to use the bathroom there’s no physical switch or button - making everyday tasks more complicated than necessary. It’s a hammer in search of a nail. It’s also completely inaccessible to anyone who is visually impaired. The bathroom is necessarily extremely close to all other living space, meaning even a short shower steams up the entire living space, and using the bathroom means…well, you get the point. The sink unit is very small with no cups or glasses.
stayed in January, 2026
Guest Score 3 out of 10
Poor
On the plus side, the room was extraordinarily clean and bright, and the vibe in the public areas was wonderful. The staff was quite helpful and friendly, though it took multiple calls to get the room cleaned, and the phone repaired.
Staying in the CitizenM Times Square was pretty much like living in an RV or a tiny home. It also gave me the distinct impression that whoever designed the rooms, never actually stayed in one. Or in any hotel room. The room – SO small. The only place to do something besides standing up is a small desk chair or sitting/lying on the bed. The bed occupies the entire width of the room, and one side is against the window so that individual has to crawl over their partner to access the room. How does the staff even make the bed up?! The iPad to control everything is a cute touch but frankly, feels like a technology play in search of a problem to solve. It takes a while to fire up - if you wake up at 2am and want to use the bathroom there’s no physical switch or button - making everyday tasks more complicated than necessary. It’s a hammer in search of a nail. It’s also completely inaccessible to anyone who is visually impaired. The bathroom is necessarily extremely close to all other living space, meaning even a short shower steams up the entire living space, and using the bathroom means…well, you get the point. The sink unit is very small with no cups or glasses.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 7 out of 10
Good
The consistency of citizen m. The staff were all excellent.
One of the elevators were in repair and the other two were
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Really enjoyed the little things, the modern design of the room the use of technology and the overall white tone on the room felt very clean, also the closet space, small and compact but big enough for all my stuff outside the luggage and space to hold my 1 carryon luggage, price was around 200 per night, and thats ok for myself, but doubt I can make it work when its high seasona nd room is double that price.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great set up in rooms and wonderful lounge area.
Lifts were being fixed so some long waits for a lift to go down each day.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything was great! Great room, great location, great staff
There only 2 lifts for many rooms there is very long waiting time.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything was great! Great room, great location, great staff
There only 2 lifts for many rooms there is very long waiting time.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location was excellent and the bed was comfy
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
I love the staff, very nice people and attentive, always smiling and willing to help. The location was perfect minutes from times square, central park, and several restorant around, I recomend Roseta bakery at the corner of the hotel, good pastris and sanwiches.
The bar does't have many option for wisky or wine.breakfast was good , will be better to add regular eggs, the coffe expresso was fair, but the barista could;t make the perfect cortado , too much milk or too strong. The rest was good.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
location was ideal and decor was really fun- bed extremely comfortable. It felt like a little oasis tucked into Times Square-
elevators were a bit slow-
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
I love the staff, very nice people and attentive, always smiling and willing to help. The location was perfect minutes from times square, central park, and several restorant around, I recomend Roseta bakery at the corner of the hotel, good pastris and sanwiches.
The bar does't have many option for wisky or wine.breakfast was good , will be better to add regular eggs, the coffe expresso was fair, but the barista could;t make the perfect cortado , too much milk or too strong. The rest was good.
stayed in January, 2026
Guest Score 3 out of 10
Poor
It was very clean and quiet. I was happy to find a small drink fridge in my room. That wasn’t on the list of amenities. Excellent location. The mood lighting in the shower was cool. I liked that I could control lighting and heat on my phone.
Their TV only has chromecast and I couldn’t get it to connection to any of my streaming networks. I even updated my phone and all my apps. After an hour of trying to get it to work, I gave up. The tv was useless so I ended up watching movies off my phone. The hair dryer was weak air pressure and smelled like burnt hair. It’s fine for short hair but not long.
stayed in January, 2026
Guest Score 3 out of 10
Poor
The breakfast was poor The food was cold The staff making specialty coffee drinks was very nice Brown water came out of sink tap periodically
The room is ridiculous in terms of the bed set up and toilet and shower I had to take medication and there was not even a glass or cup in the room which I guess turns out well because I’m no sure that their water is potable
stayed in January, 2026
Guest Score 7 out of 10
Good
Clean and proximity to Times Square
Room is too small
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I enjoyed every minute being at CitizenM! Will definitely stay any time I am in Manhattan! From the staff to the location to the amenities, there’s nothing that disappointed me. Instead, it exceeded all expectations!
There’s nothing to not like about this hotel!
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
    • LaGuardia Airport - 5.99 mi
    • Teterboro Airport - 7.27 mi
    • Newark Liberty Intl Airport - 10.74 mi
    • John F Kennedy Intl Airport - 13.69 mi
    • Essex County Airport - 15.54 mi
    • Linden - 16.86 mi
    • Morristown Municipal Airport - 22.64 mi
    • Westchester County Airport - 25.60 mi
    • Republic - 30.01 mi
    • Sampit (Hasan) Airport - 37.10 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 390 f
      • 42nd Street Port Authority Bus Terminal - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Rockefeller Center Christmas Tree Lighting - 0.28 mi
      • Museum of American Folk Art - 0.32 mi
      • Museum Tower - 0.35 mi
      • Art Students League of New York - 0.37 mi
      • Madame Tussaud's New York Inc - 0.39 mi
      • Museum Of American Folk Art Inc - 0.41 mi
      • American Folk Art Museum - 0.41 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.42 mi

    Other attractions

      Theatres Show all on map »
      • August Wilson Theater - 637 f
      • Gershwin Theatre - 0.26 mi
      • The Majestic Theatre - 0.28 mi
      • Best Buy Theatre - 0.30 mi
      • Carnegie Hall Tours - 0.32 mi
      Famous Streets Show all on map »
      • Theatre District - 718 f
      • Seventh Avenue - 883 f
      • Manhattan - 0.27 mi
      • Broadway - 0.27 mi
      • 57th Street - Midtown - 0.38 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 789 f
      • Radio City Music Hall - 0.27 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 797 f
      • New York Citys Official Visitor Informat - 847 f
      • Top of the Rock - 0.34 mi
      • Orient Express Hotels - 0.36 mi
      • Madame Tussaud's NY in Times Square - 0.40 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 865 f
      • Rockefeller Center - 0.34 mi
      • Int'l Center of Photography - 0.40 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 976 f
      • Christie's auction house - 0.38 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 989 f
      • Ed Sullivan Theater - 997 f
      • Carnegie Hall - 0.40 mi
      Colleges and Universities Show all on map »
      • Columbia University - 1,037 f
      • CUNY John Jay College Criminal Justice - 0.27 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.23 mi
      • Hells Kitchen Park - 0.40 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 293 f
      • Duffy Square - 0.23 mi
      • Restaurant Row - 0.23 mi
      • Wicked - 0.26 mi
      • Gutenberg Playground - 0.30 mi
      • Clinton Community Garden - 0.36 mi
      • Elgin Botanic Garden (historical) - 0.36 mi
      • McCaffrey Playground - 0.38 mi
      • Madame Tussauds New York - 0.38 mi
      • Top of the Rock Observation Deck - 0.39 mi
      • May Matthews Playground - 0.41 mi

Citizenm New York Times Square

218 West 50th Street, New York City, New York, 10019, United States