Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States
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218 West 50th Street, New York City, New York, 10019, United States
Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Safety Deposit Box
  • Air Conditioning
  • Hair dryer
  • alarm clock
  • Daily Housekeeping
  • Hygiene certification
  • Daily disinfection
  • Facilities for disabled guests available
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
Click here to leave your opinion >>
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything was great! Great room, great location, great staff
There only 2 lifts for many rooms there is very long waiting time.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location was excellent and the bed was comfy
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
I love the staff, very nice people and attentive, always smiling and willing to help. The location was perfect minutes from times square, central park, and several restorant around, I recomend Roseta bakery at the corner of the hotel, good pastris and sanwiches.
The bar does't have many option for wisky or wine.breakfast was good , will be better to add regular eggs, the coffe expresso was fair, but the barista could;t make the perfect cortado , too much milk or too strong. The rest was good.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
It's my second time here and it did not disappoint! It's the best value hotel you can find in Times Square and it doesn't charge you any deposit (a huge bonus considering the market in NYC)! The subway is just around the corner, the breakfast is super delicious with plenty of options to choose from, the staff is super friendly and the views are amazing (even if you don't get a room with a view - I did last time and I can compare), not to mention the terrace has remarkable views. It's a clean hotel with plenty of room to relax, the elevators are super fast and they even hold your luggage for a couple of hours, for free!
You can tell it started to be dated and it's so sad. Since 3 years ago, the bathroom is dated, with stains and the scratched faucets, the corners of the furniture, etc. It's not a dealbreaker, but inevitable I saw the differences. Nevertheless I still will comeback for everything else!
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The pillows are no longer soft— hard as rocks. I used to count on soft pillows at CitizenM and do need them for a comfy bed & sleep experience. Please bring back soft pillows!
See above. Also, no oatmeal!!! Used to serve oatmeal! Otherwise good experience.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Trendy spot near Times Square
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The pillows are no longer soft— hard as rocks. I used to count on soft pillows at CitizenM and do need them for a comfy bed & sleep experience. Please bring back soft pillows!
See above. Also, no oatmeal!!! Used to serve oatmeal! Otherwise good experience.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 7 out of 10
Good
Location was great! I loved the cool vibe of the lobby and the rooftop bar was excellent.
The room was soooooo small
stayed in January, 2026
Guest Score 7 out of 10
Good
Location was great! I loved the cool vibe of the lobby and the rooftop bar was excellent.
The room was soooooo small
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Almost everything, the staff , the location and the room
It was just they have only two elevator and it was very slow to take it
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Almost everything, the staff , the location and the room
It was just they have only two elevator and it was very slow to take it
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The location,type of mattress,the view
Quite small room
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
location was great, conveniently near metro, room super clean with daily change of towels and linens, staff absolutely amazing, friendly and nice.
n/a i truly liked everything
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
    • LaGuardia Airport - 5.99 mi
    • Teterboro Airport - 7.27 mi
    • Newark Liberty Intl Airport - 10.74 mi
    • John F Kennedy Intl Airport - 13.69 mi
    • Essex County Airport - 15.54 mi
    • Linden - 16.86 mi
    • Morristown Municipal Airport - 22.64 mi
    • Westchester County Airport - 25.60 mi
    • Republic - 30.01 mi
    • Sampit (Hasan) Airport - 37.10 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 390 f
      • 42nd Street Port Authority Bus Terminal - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Rockefeller Center Christmas Tree Lighting - 0.28 mi
      • Museum of American Folk Art - 0.32 mi
      • Museum Tower - 0.35 mi
      • Art Students League of New York - 0.37 mi
      • Madame Tussaud's New York Inc - 0.39 mi
      • Museum Of American Folk Art Inc - 0.41 mi
      • American Folk Art Museum - 0.41 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.42 mi

    Other attractions

      Theatres Show all on map »
      • August Wilson Theater - 637 f
      • Gershwin Theatre - 0.26 mi
      • The Majestic Theatre - 0.28 mi
      • Best Buy Theatre - 0.30 mi
      • Carnegie Hall Tours - 0.32 mi
      Famous Streets Show all on map »
      • Theatre District - 718 f
      • Seventh Avenue - 883 f
      • Manhattan - 0.27 mi
      • Broadway - 0.27 mi
      • 57th Street - Midtown - 0.38 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 789 f
      • Radio City Music Hall - 0.27 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 797 f
      • New York Citys Official Visitor Informat - 847 f
      • Top of the Rock - 0.34 mi
      • Orient Express Hotels - 0.36 mi
      • Madame Tussaud's NY in Times Square - 0.40 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 865 f
      • Rockefeller Center - 0.34 mi
      • Int'l Center of Photography - 0.40 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 976 f
      • Christie's auction house - 0.38 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 989 f
      • Ed Sullivan Theater - 997 f
      • Carnegie Hall - 0.40 mi
      Colleges and Universities Show all on map »
      • Columbia University - 1,037 f
      • CUNY John Jay College Criminal Justice - 0.27 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.23 mi
      • Hells Kitchen Park - 0.40 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 293 f
      • Duffy Square - 0.23 mi
      • Restaurant Row - 0.23 mi
      • Wicked - 0.26 mi
      • Gutenberg Playground - 0.30 mi
      • Clinton Community Garden - 0.36 mi
      • Elgin Botanic Garden (historical) - 0.36 mi
      • McCaffrey Playground - 0.38 mi
      • Madame Tussauds New York - 0.38 mi
      • Top of the Rock Observation Deck - 0.39 mi
      • May Matthews Playground - 0.41 mi

Citizenm New York Times Square

218 West 50th Street, New York City, New York, 10019, United States