Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States
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218 West 50th Street, New York City, New York, 10019, United States
Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Safety Deposit Box
  • Air Conditioning
  • Hair dryer
  • alarm clock
  • Daily Housekeeping
  • Hygiene certification
  • Daily disinfection
  • Facilities for disabled guests available
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
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Citizenm New York Times Square
Rates from View more information >>

Airports Show all on map »

  • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
  • LaGuardia Airport - 5.99 mi
  • Teterboro Airport - 7.27 mi
  • Newark Liberty Intl Airport - 10.74 mi
  • John F Kennedy Intl Airport - 13.69 mi
  • Essex County Airport - 15.54 mi
  • Linden - 16.86 mi
  • Morristown Municipal Airport - 22.64 mi
  • Westchester County Airport - 25.60 mi
  • Republic - 30.01 mi
  • Sampit (Hasan) Airport - 37.10 mi

Museums

  • Rockefeller Center Christmas Tree Lighting - 0.28 mi
  • Museum of American Folk Art - 0.32 mi
  • Museum Tower - 0.35 mi
  • Art Students League of New York - 0.37 mi
  • Madame Tussaud's New York Inc - 0.39 mi
  • Museum Of American Folk Art Inc - 0.41 mi
  • American Folk Art Museum - 0.41 mi
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
It is great hotel, cozy, easy check in and out, fast service, nice stuff, clean room every day, huge bed , this is great place and good value for money. Top location
All was great
stayed in February, 2026
Guest Score 8 out of 10
Very Good
That I could buy at a reasonable price - GOOD food/ The staff was very reponsive/ drinking water in the room helped /clean. I asked staff to check the heat & they had someone there in minutes. Reasonable price - I will stay there again.
The room was cold at first - weather chilly - the staff could have left the night shade down to protect the chill coming through the window- I put the heat up to 75 and it was ok but not as warm as the lobby. I wasn’t described to me how to leave the building late at night or early in the morning ? At 5am - no one at the desk. Using booking.com to make the online reservation - my credit card was compromised. The 3rd elevator wasn’t working and it wasn’t described to me how tho use it with the card. The sink drained slow & the faucet sprayed wide of the sink.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location, staff, ease of check in / out, luggage storage facilities. This is the perfect hotel for visiting NYC.
The lift system is archaic and very unreliable. If you are on a high floor and can’t available the stairs this can be a headache.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff are so friendly and helpful and the room is so cozy! Honestly all you could need from a stay.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Great locatiin, lovely and friendly staff.
There wasnt gluten free bread every morning and the room is cleaned every 3 days.
stayed in February, 2026
Guest Score 7 out of 10
Good
Quick, easy check in, friendly staff. Nice lobby area.
Room was very small even for Manhattan and would not have been suitable for more than one person. The bathroom a single plastic "capsule" which included the toilet, shower and sink. It was very cramped. The entire experience made it feel like staying in a small RV.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The location, all the staff were nice but some of the staff were absolutely lovely
The heating in the room didn’t work, when I contacted reception I was told an engineer would fix it. That never happened. Not ideal when it’s -7 out. Didn’t have a great drinks menu at the bar which would have been nice to come home to after a long day which meant I bought drinks elsewhere
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great location and really helpful staff. Room was perfect and the bed is so comfy!
Would be great to have a coffee or tea station in the rooms
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, perfect location
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Excellent location near Times Square and the Metro stop!
Rooms are rather small and cramped.
stayed in January, 2026
Guest Score 3 out of 10
Poor
On the plus side, the room was extraordinarily clean and bright, and the vibe in the public areas was wonderful. The staff was quite helpful and friendly, though it took multiple calls to get the room cleaned, and the phone repaired.
Staying in the CitizenM Times Square was pretty much like living in an RV or a tiny home. It also gave me the distinct impression that whoever designed the rooms, never actually stayed in one. Or in any hotel room. The room – SO small. The only place to do something besides standing up is a small desk chair or sitting/lying on the bed. The bed occupies the entire width of the room, and one side is against the window so that individual has to crawl over their partner to access the room. How does the staff even make the bed up?! The iPad to control everything is a cute touch but frankly, feels like a technology play in search of a problem to solve. It takes a while to fire up - if you wake up at 2am and want to use the bathroom there’s no physical switch or button - making everyday tasks more complicated than necessary. It’s a hammer in search of a nail. It’s also completely inaccessible to anyone who is visually impaired. The bathroom is necessarily extremely close to all other living space, meaning even a short shower steams up the entire living space, and using the bathroom means…well, you get the point. The sink unit is very small with no cups or glasses.
stayed in January, 2026
Guest Score 3 out of 10
Poor
On the plus side, the room was extraordinarily clean and bright, and the vibe in the public areas was wonderful. The staff was quite helpful and friendly, though it took multiple calls to get the room cleaned, and the phone repaired.
Staying in the CitizenM Times Square was pretty much like living in an RV or a tiny home. It also gave me the distinct impression that whoever designed the rooms, never actually stayed in one. Or in any hotel room. The room – SO small. The only place to do something besides standing up is a small desk chair or sitting/lying on the bed. The bed occupies the entire width of the room, and one side is against the window so that individual has to crawl over their partner to access the room. How does the staff even make the bed up?! The iPad to control everything is a cute touch but frankly, feels like a technology play in search of a problem to solve. It takes a while to fire up - if you wake up at 2am and want to use the bathroom there’s no physical switch or button - making everyday tasks more complicated than necessary. It’s a hammer in search of a nail. It’s also completely inaccessible to anyone who is visually impaired. The bathroom is necessarily extremely close to all other living space, meaning even a short shower steams up the entire living space, and using the bathroom means…well, you get the point. The sink unit is very small with no cups or glasses.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
    • LaGuardia Airport - 5.99 mi
    • Teterboro Airport - 7.27 mi
    • Newark Liberty Intl Airport - 10.74 mi
    • John F Kennedy Intl Airport - 13.69 mi
    • Essex County Airport - 15.54 mi
    • Linden - 16.86 mi
    • Morristown Municipal Airport - 22.64 mi
    • Westchester County Airport - 25.60 mi
    • Republic - 30.01 mi
    • Sampit (Hasan) Airport - 37.10 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 390 f
      • 42nd Street Port Authority Bus Terminal - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Rockefeller Center Christmas Tree Lighting - 0.28 mi
      • Museum of American Folk Art - 0.32 mi
      • Museum Tower - 0.35 mi
      • Art Students League of New York - 0.37 mi
      • Madame Tussaud's New York Inc - 0.39 mi
      • Museum Of American Folk Art Inc - 0.41 mi
      • American Folk Art Museum - 0.41 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.42 mi

    Other attractions

      Theatres Show all on map »
      • August Wilson Theater - 637 f
      • Gershwin Theatre - 0.26 mi
      • The Majestic Theatre - 0.28 mi
      • Best Buy Theatre - 0.30 mi
      • Carnegie Hall Tours - 0.32 mi
      Famous Streets Show all on map »
      • Theatre District - 718 f
      • Seventh Avenue - 883 f
      • Manhattan - 0.27 mi
      • Broadway - 0.27 mi
      • 57th Street - Midtown - 0.38 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 789 f
      • Radio City Music Hall - 0.27 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 797 f
      • New York Citys Official Visitor Informat - 847 f
      • Top of the Rock - 0.34 mi
      • Orient Express Hotels - 0.36 mi
      • Madame Tussaud's NY in Times Square - 0.40 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 865 f
      • Rockefeller Center - 0.34 mi
      • Int'l Center of Photography - 0.40 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 976 f
      • Christie's auction house - 0.38 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 989 f
      • Ed Sullivan Theater - 997 f
      • Carnegie Hall - 0.40 mi
      Colleges and Universities Show all on map »
      • Columbia University - 1,037 f
      • CUNY John Jay College Criminal Justice - 0.27 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.23 mi
      • Hells Kitchen Park - 0.40 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 293 f
      • Duffy Square - 0.23 mi
      • Restaurant Row - 0.23 mi
      • Wicked - 0.26 mi
      • Gutenberg Playground - 0.30 mi
      • Clinton Community Garden - 0.36 mi
      • Elgin Botanic Garden (historical) - 0.36 mi
      • McCaffrey Playground - 0.38 mi
      • Madame Tussauds New York - 0.38 mi
      • Top of the Rock Observation Deck - 0.39 mi
      • May Matthews Playground - 0.41 mi

Citizenm New York Times Square

218 West 50th Street, New York City, New York, 10019, United States