Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States
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Room
Room
Address
218 West 50th Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Refrigerator
- Heating
- Private check-in/check-out
- Wheelchair accessible
- telephone
- alarm clock
- blackout curtains
- 24-hour security
- Free Wi-Fi
- Radio
- Restaurant(s)
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Linens
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Extra long bed
- In-room tablet
- Contactless check-in/out
- Audible alarm
- Closed-caption TV
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Desk/workspace available
- Allergy-free rooms available
- Clothes drying rack




































Click here to leave your opinion >>
Raphael (Solo Traveler)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
- Very close to time square
- Very friendly staff
- Great breakfast!
- Fancy, little room. Great for a weekend-stay or so.
- The view outside our room
- Pillows a bit uncomfy
Christina (Group Traveler)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Location was prime! Room a bit on the small side for more than one. But if you are largely on the go it’s a prime location for getting yo anywhere in the city.
Lynn (Couple)
stayed in October, 2026
Guest Score 3 out of 10
Poor
This is a very expensive hotel. Staff was friendly enough, but not overwhelming so. Breakfast Buffett was edible but certainly not outstanding, and certainly not worth the price. The room was clean but very small and you had to crawl over the person to get to your side of the bed. This place is great for rich, young people. Location is outstanding! Otherwise, save your money and find another hotel
Food and drinks were mediocre. Price was exorbitant. Breakfast Buffett was passable but def not worth extra dollars. Staff were friendly enough but gave us the wrong times to get to airport. we were there hours ahead of time. Bed was interesting as you had to crawl over your partner to get to your side of the bed. is this fun-quirky? Lighting in the room was not intuitive
Griggs (Couple)
stayed in September, 2026
Guest Score 7 out of 10
Good
Breakfast was great, check in process was great.
No noise barriers between rooms. Guests around us having very loud sexual experience that came with loud inappropriate noises. Very uncomfortable went on for all 3 nights we were there.
Christine (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were very friendly and helpful throughout my stay. The location was convenient, and the overall atmosphere was relaxing and welcoming. Everything was well organized, and I really appreciated the attention to detail.
considering the cost, I expected a bit more space and value for money.
Darin (Couple)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Location was fantastic, safe, central and close to many subway entrances/exits, room was well equipped and comfy, staff were friendly and helpful and attentive.
Room was clean, but a few small issues were missed during full cleaning.
Tammy (Family with young children)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Grace was fabulous. Kind, attentive, responsive, great listener.
Omnia (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff
Excellent service
Excellent Cleaning service
Excellent location
Everything was great
Angie (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
I have stayed at many Citizen M's...specifically this location 5 times in the past and it never disappoints! The staff is always amazing and friendly, the facility is clean, and the rooms are perfect for a weekend in NYC. You can't beat the location! I love the Cloud bar, also a nice touch!
I really wish they would get secure wifi for working.
Bonnie (Group Traveler)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Briana (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Great location, helpful and kind staff, and I loved my room!
N/a - I have no complainants
Lisa (Solo Traveler)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
The hotel is really nice. Also the room was very comfortable.
However cleaning was bad, they forgot lots of places, dirty windows, dust everywhere and at 8 in the morning they start screaming at the hall, so no sleeping in during my vacation... Beside the cleaning they are also very behind on small maintenance. Lots of light switches that don't work, the closet fell apart during our stay, the showerhead was broken to name a few...
Marcos (Group Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
I liked the familiarity that citizenM provides. I've stayed in other locations and it was a safe bet knowing what to expect of the room, how check-in would work, and that it's just a nice place to look at in the lobby
during my stay, construction on one of the elevators was happening on my floor for hours during the morning and afternoon. it was pretty loud but it won't be a forever-thing
Ilan (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Prefect location at the heart of the theater district. Modern and cozy hotel. Great breakfast.
The design need to get used to. Not enough storage
UpstateMom (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
I always like hearing folks from around the world speaking different languages and enjoying their time in the City. The location works well for me.
Chelsie (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
I loved the lobby! So sheek and inviting!!
Ilan (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Great location. Room is comfortable and cool. Very modern. Great breakfast and bar.
Need to get used to the room layout. Not enough storage for clothes.
Juan I. (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The location.
The bathroom, because it’s all made of glass. The door just rests against the frame and doesn’t lock. Also, there’s a gap under the door, which means you don’t have much privacy if you need to use the bathroom while staying with your partner.
Raya (Couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
The staff and the location the mattress and the pillows
The room and bathroom were claustrophobic especially if 2 people are staying in there .i had a king size bed. The bathroom concept is bad
Karlee (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The location, rooftop area, and views from our room were amazing! Would definitely stay here if im in town again
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
- LaGuardia Airport - 5.99 mi
- Teterboro Airport - 7.27 mi
- Newark Liberty Intl Airport - 10.74 mi
- John F Kennedy Intl Airport - 13.69 mi
- Essex County Airport - 15.54 mi
- Linden - 16.86 mi
- Morristown Municipal Airport - 22.64 mi
- Westchester County Airport - 25.60 mi
- Republic - 30.01 mi
- Sampit (Hasan) Airport - 37.10 mi
- 50th Street Station - 391 f
- 42nd Street Port Authority Bus Terminal - 0.40 mi
- Rockefeller Center Christmas Tree Lighting - 0.28 mi
- Museum of American Folk Art - 0.32 mi
- Museum Tower - 0.35 mi
- Art Students League of New York - 0.37 mi
- Madame Tussaud's New York Inc - 0.39 mi
- Museum Of American Folk Art Inc - 0.41 mi
- American Folk Art Museum - 0.41 mi
- Channel Gardens - 0.42 mi
- August Wilson Theater - 637 f
- Gershwin Theatre - 0.26 mi
- The Majestic Theatre - 0.28 mi
- Best Buy Theatre - 0.30 mi
- Carnegie Hall Tours - 0.32 mi
- Theatre District - 718 f
- Seventh Avenue - 883 f
- Manhattan - 0.27 mi
- Broadway - 0.27 mi
- 57th Street - Midtown - 0.38 mi
- Roseland Ballroom - 789 f
- Radio City Music Hall - 0.27 mi
- Times Square Visitors Center & Ed Sulliv - 796 f
- New York Citys Official Visitor Informat - 846 f
- Top of the Rock - 0.34 mi
- Orient Express Hotels - 0.36 mi
- Madame Tussaud's NY in Times Square - 0.40 mi
- NYC Visitors and Conventions Bureau - 865 f
- Rockefeller Center - 0.33 mi
- Int'l Center of Photography - 0.40 mi
- Manhattan Polyclinic Hospital - 976 f
- Christie's auction house - 0.38 mi
- Times Square - 989 f
- Ed Sullivan Theater - 997 f
- Carnegie Hall - 0.40 mi
- Columbia University - 1,036 f
- CUNY John Jay College Criminal Justice - 0.27 mi
- Ramone Aponte Park - 0.23 mi
- Hells Kitchen Park - 0.40 mi
- 50th Street Seventh Avenue Line - 292 f
- Duffy Square - 0.23 mi
- Restaurant Row - 0.23 mi
- Wicked - 0.26 mi
- Gutenberg Playground - 0.30 mi
- Clinton Community Garden - 0.36 mi
- Elgin Botanic Garden (historical) - 0.36 mi
- McCaffrey Playground - 0.38 mi
- Madame Tussauds New York - 0.38 mi
- Top of the Rock Observation Deck - 0.39 mi
- May Matthews Playground - 0.41 mi
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Attractions/Entertainment
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Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States