Citizenm New York Times Square
218 West 50th Street, New York City, New York, 10019, United States
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218 West 50th Street, New York City, New York, 10019, United States
Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • 24-hour security
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Non-smoking property
  • Allergy-free rooms available
  • Takeout dining services available
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Citizenm New York Times Square
Rates from View more information >>

Airports Show all on map »

  • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
  • LaGuardia Airport - 5.99 mi
  • Teterboro Airport - 7.27 mi
  • Newark Liberty Intl Airport - 10.74 mi
  • John F Kennedy Intl Airport - 13.69 mi
  • Essex County Airport - 15.54 mi
  • Linden - 16.86 mi
  • Morristown Municipal Airport - 22.64 mi
  • Westchester County Airport - 25.60 mi
  • Republic - 30.01 mi
  • Sampit (Hasan) Airport - 37.10 mi

Museums

  • Rockefeller Center Christmas Tree Lighting - 0.28 mi
  • Museum of American Folk Art - 0.32 mi
  • Museum Tower - 0.35 mi
  • Art Students League of New York - 0.37 mi
  • Madame Tussaud's New York Inc - 0.39 mi
  • Museum Of American Folk Art Inc - 0.41 mi
  • American Folk Art Museum - 0.41 mi
Click here to leave your opinion >>
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Clean, well serviced with top staff
Lack of opening window/ventilation in the room
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Friendly team, great location, well designed space, room as well as foyer area
In compared to last visit. Small items as beakers for tooth brushes is missing. Fr memory, there is a desk chair available, to make it easier when working on desk. That is missing as well
stayed in September, 2025
Guest Score 7 out of 10
Good
Clean and proximity to Times Square
Room is too small
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The location is perfect! Close to everywhere. Good subway links nearby. 5 min walk to Times Square. Right at the heart of the theatre district with Wicked on one side of the hotel, The Book of Mormon at the other and Mamma Mia at the end of the street. Lovely restaurants and cafes nearby
The room is very small for 2 people but I suppose that is Manhattan! The bed was really comfortable. "City view" was a bit of an exaggeration as our room looked out onto roof tops. Not a biggie
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent location. Friendly helpful staff. Great vibe.
Size of room but this is Manhattan and we knew that the room would be small. It was however very comfortable.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 7 out of 10
Good
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Our 18 year old daughter stayed at the hotel on a solo trip to NY. citizenM had everything she needed and nothing she didn’t. She told us the bed was very comfortable and the staff were very friendly and helpful.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The location is amazing. You step outside and you are basically surrounded by New York’s greatest hits: Madison Square Garden, Broadway theaters, Times Square, Central Park and Rockefeller Center. The “smart” room was actually pretty awesome, complete with mood lighting that made me feel like I was living inside a sci-fi movie. Breakfast was really good, and the staff? Genuinely wonderful people, always polite and smiling like they actually enjoy seeing us. Pro tip: Carnegie Diner nearby is also a fantastic breakfast spot, huge portions and great prices.
Some days they just skipped room cleaning. A quick call to the lobby fixed it, but it would be nice if cleaning had some sort of predictable schedule so you don’t come back to a surprise towel art project made by yesterday’s self. Only two elevators worked during our stay, which in Manhattan basically means elevator traffic jams, and the gym was closed for a makeover.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The location is excellent. Near time square, theaters, restaurants, and the subways. The subway lines near the hotel, get you to major attractions without a transfer. The roof top bar is a great place to end an evening. They lobby bar is nice and there is a nice breakfast available.
Waiting on elevators can be long. They are working on one this trip.
stayed in September, 2025
Guest Score 3 out of 10
Poor
The breakfast was poor The food was cold The staff making specialty coffee drinks was very nice Brown water came out of sink tap periodically
The room is ridiculous in terms of the bed set up and toilet and shower I had to take medication and there was not even a glass or cup in the room which I guess turns out well because I’m no sure that their water is potable
stayed in September, 2025
Guest Score 7 out of 10
Good
The location was really good
The room service was really poor. One time they didn’t leave enough towels, the next time they left a dirty towel. The electrics in our room kept playing up. They had an engineer attend but then that completely stopped one of the main lights from working. The lights would often flicker and then the air con would turn on or off by itself.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
The location was terrific, you couldn't want to be any nearer Times Square. The staff were super helpful and friendly, and the check-in procedure was easy and fast. We appreciated the ironing room and the fact that you could get something to eat or drink pretty much 24 hours a day. The last night we treated ourselves to a few drinks on the rooftop bar, and it was well worth it—probably a highlight of the stay. We chose this hotel because it has a reputation for being LGBTQ+ friendly, and it absolutely was. Although the room was relatively small, the bed was absolutely huge, and very comfortable. With jet lag, we slept 12 hours two nights running without any problem!
It's a small gripe, but it's a bit weird having the bed right up against the window, along the length of the wall. It was very comfortable, clean and fine, it's just that you had to climb on to the bed to get into it if you were on the window side, and it would have been nice to get near to the window to look out properly as well. But it's not a deal-breaker, though in truth the room in reality felt quite a bit smaller to how it looked in the pictures.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
stayed in September, 2025
Guest Score 8 out of 10
Very Good
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Location is great, staff was great and beds comfortable.
Guest reviews
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.36 mi
    • LaGuardia Airport - 5.99 mi
    • Teterboro Airport - 7.27 mi
    • Newark Liberty Intl Airport - 10.74 mi
    • John F Kennedy Intl Airport - 13.69 mi
    • Essex County Airport - 15.54 mi
    • Linden - 16.86 mi
    • Morristown Municipal Airport - 22.64 mi
    • Westchester County Airport - 25.60 mi
    • Republic - 30.01 mi
    • Sampit (Hasan) Airport - 37.10 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 390 f
      • 42nd Street Port Authority Bus Terminal - 0.40 mi

    Museums

      Art Galleries Show all on map »
      • Rockefeller Center Christmas Tree Lighting - 0.28 mi
      • Museum of American Folk Art - 0.32 mi
      • Museum Tower - 0.35 mi
      • Art Students League of New York - 0.37 mi
      • Madame Tussaud's New York Inc - 0.39 mi
      • Museum Of American Folk Art Inc - 0.41 mi
      • American Folk Art Museum - 0.41 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.42 mi

    Other attractions

      Theatres Show all on map »
      • August Wilson Theater - 637 f
      • Gershwin Theatre - 0.26 mi
      • The Majestic Theatre - 0.28 mi
      • Best Buy Theatre - 0.30 mi
      • Carnegie Hall Tours - 0.32 mi
      Famous Streets Show all on map »
      • Theatre District - 718 f
      • Seventh Avenue - 883 f
      • Manhattan - 0.27 mi
      • Broadway - 0.27 mi
      • 57th Street - Midtown - 0.38 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 789 f
      • Radio City Music Hall - 0.27 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 797 f
      • New York Citys Official Visitor Informat - 847 f
      • Top of the Rock - 0.34 mi
      • Orient Express Hotels - 0.36 mi
      • Madame Tussaud's NY in Times Square - 0.40 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 865 f
      • Rockefeller Center - 0.34 mi
      • Int'l Center of Photography - 0.40 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 976 f
      • Christie's auction house - 0.38 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 989 f
      • Ed Sullivan Theater - 997 f
      • Carnegie Hall - 0.40 mi
      Colleges and Universities Show all on map »
      • Columbia University - 1,037 f
      • CUNY John Jay College Criminal Justice - 0.27 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.23 mi
      • Hells Kitchen Park - 0.40 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 293 f
      • Duffy Square - 0.23 mi
      • Restaurant Row - 0.23 mi
      • Wicked - 0.26 mi
      • Gutenberg Playground - 0.30 mi
      • Clinton Community Garden - 0.36 mi
      • Elgin Botanic Garden (historical) - 0.36 mi
      • McCaffrey Playground - 0.38 mi
      • Madame Tussauds New York - 0.38 mi
      • Top of the Rock Observation Deck - 0.39 mi
      • May Matthews Playground - 0.41 mi

Citizenm New York Times Square

218 West 50th Street, New York City, New York, 10019, United States