Sheraton Brooklyn New York Hotel
228 Duffield Street, Brooklyn, New York, 11201, United States
US: +1 888-428-0763
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Room
Room
Address
228 Duffield Street, Brooklyn, New York, 11201, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Nightclub/DJ
- vending machine
- kitchenware
- Family Rooms
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Food delivery
- Car rental available
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 1.45 mi
- LaGuardia Airport - 8.33 mi
- Newark Liberty Intl Airport - 9.65 mi
- John F Kennedy Intl Airport - 11.35 mi
- Teterboro Airport - 11.63 mi
- Linden - 14.57 mi
- Essex County Airport - 17.72 mi
- Morristown Municipal Airport - 23.73 mi
- Westchester County Airport - 29.70 mi
- Republic - 30.01 mi
- Monmouth Executive - 35.65 mi
- Sampit (Hasan) Airport - 36.23 mi
Museums
- New York City Transit Authority Museum - 0.31 mi
- New York Transit Museum - 0.44 mi
- Brooklyn Historical Society - 0.48 mi
Click here to leave your opinion >>
Daniel (group)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The location is amazing. There is a Trader's Joe near the Hotel.
Krishan (family with young children)
stayed in June, 2025
Guest Score 3 out of 10
Poor
Room Size was good.
Danny at reception was solution to everyone problem - a one man army. He deserves 10 out of 10.
Location is very good. Close to several metro stations and bus stops. And short ride to Manhattan.
Many many things:
1. We had booked two rooms for 8 nights. We paid by two different cards for the rooms - one credit card and one forex card. And they charged twice on both cards. Due to that, USD 2100 got blocked on my forex card and my Indian Credit Card was blocked by the bank suspecting wrong transaction. And they could not reverse the transaction over 8 days. It finally got settled only at the time of check-out. Led to a lot of problems during the trip. Fortunately I had another credit card and cash and could manage. Else would have been in a soup.
I do not know how such a double charge can happen in a Sheraton brand hotel. And how the Sheraton Corporate team does not get concerned about this thing.
2. One of our rooms airconditioning was not working. For 3-4 days, outside weatherwas cold and we did not use cooling. But when weather became warm, we had to change room because the compressor was conked off. Wasted several hours doing that. Fortunately, they provided room on same floor.
3. When we arrived, for the first 5 days, the small lobby area was shabbily blocked with duct tape for some reason. So the hotel had no lobby.
4.. The room behind reception was very dirty and shabby, mostly visible during interaction at reception like check-in and check-out.
5. Fortunately, our booking was without breakfast. Because it was pathetic cold breakfast catered by a third party.
6. One of the lift was malfunctioning several times during our stay.
Anonymous (young couple)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Nothing nice to say just nasty
Everything is nasty
Amy (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Lakshit (family with young children)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Nothing.
It doesn't have the standards of being called Sheraton.
Julija (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location, close to shops and subway. 2 stops away fron Manhattan, walking distance from Brooklyn Bridge.
Jeanette (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
The staff were very helpful
It was well positioned as a base from which to explore Brooklyn. Surrounded by great eateries.
The bed was comfortable
The cafe was convenient for breakfast bagels
The air conditioning worked well, which was a plus in the high temperatures during our stay
Our room was very dusty, all around the legs of the furniture it was thick dust. We mentioned it to housekeeping who paid extra attention to the room surfaces, but ignored the dusty bars - in the end, I did it myself rather than sleep with it.
The hall carpet on our floor was covered in crumbs and was not vacuumed during our stay
The room furniture was shabby, and either needed a re-paint or replacement, not what I would expect from even a cheap motel, let alone a Sheraton
The restaurant was closed for refurbishment
The ice machine cupboard was empty, no ice machine
The lifts are small and very slow. On one occasion I had to wait 10 minutes for a lift that had any capacity.
Fanny (solo traveller)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Bob (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Kamilla (family with young children)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Oluwatoyin (family with young children)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Very central to most locations - made it very easy to get around
N/A
Jose (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
Anonymous (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Santha (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
The location is fantastic . Especially connection to subway.The rooms were well maintained and clean .Loved the Starbucks coffee in the room.
Allison (family with young children)
stayed in June, 2025
Guest Score 3 out of 10
Poor
The location worked well for us.
The rooms are extraordinarily hot. We were unable to sleep the first night even though someone came to “fix” the AC. Next day, it was reading 78. Also, the mattresses were very uncomfortable and too small for a couple. (Not Queen, but Full size)
They offered to change our room. I said as long is it was comprable. It was on the 4th floor. They did not offer any assistance to move our bags. We had to do it ourselves. We were not expecting a stunning view, but we certainly didn’t expect to be looking out onto nothing but air conditioning and heating units. It felt like we were put in the basement. The room was just as hot and just as uncomfortable. After some pressuring, I was offered a discount on our second two nights. While the location was great, I will not stay there again. It gives the Sheraton name a bad reputation.
John (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
Gretchen (solo traveller)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
It was very confidently located for me. Not many hotels around that neighborhood. And for the price , it was clean and comfortable and the staff was very helpful.
Vanaja (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Easy to access
Nothing
Barry (young couple)
stayed in June, 2025
Guest Score 4 out of 10
Disappointing
The location
First room no air-conditioning , had to switch rooms after a hot night
They didn't clean the room!
Denise (family with young children)
stayed in June, 2025
Guest Score 3 out of 10
Poor
The location was good.
Be very aware of their deposit hold. First, they charged me two security deposits for a total of $500. I emailed the manager Danny Lam twice, no response. I have called repeatedly. Then it got reduced to $381 but still not the agreed $250. Not to mention I was charged $80 twice for parking so that is another issue I am going to have to fight with my bank. They are a subpar hotel not worth all this fighting to get your own money back for.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.45 mi
- LaGuardia Airport - 8.33 mi
- Newark Liberty Intl Airport - 9.65 mi
- John F Kennedy Intl Airport - 11.35 mi
- Teterboro Airport - 11.63 mi
- Linden - 14.57 mi
- Essex County Airport - 17.72 mi
- Morristown Municipal Airport - 23.73 mi
- Westchester County Airport - 29.70 mi
- Republic - 30.01 mi
- Monmouth Executive - 35.65 mi
- Sampit (Hasan) Airport - 36.23 mi
- Hoyt Street Station - 453 f
- Borough Hall Station - 0.34 mi
- Atlantic Avenue Pacific Street (New York City Subway) - 0.67 mi
- New York City Transit Authority Museum - 0.31 mi
- New York Transit Museum - 0.44 mi
- Brooklyn Historical Society - 0.48 mi
- University Plaza - 698 f
- NYU Poly - 0.32 mi
- Long Island University Brooklyn Campus - 0.32 mi
- Polytechnic Institute of New York University - 0.32 mi
- New York City College of Technology - 0.32 mi
- Columbus Park - 0.33 mi
- McLaughlin Park - 0.34 mi
- Commodore John Barry Park - 0.47 mi
- Fort Greene Park - 0.47 mi
- Trinity Park - 0.50 mi
- Whitman Park - 0.53 mi
- Boerum Park - 0.57 mi
- Cuyler Park - 0.69 mi
- Brooklyn Children and Youth Day Treatment Center - 0.33 mi
- Brooklyn Hospital Center - 0.35 mi
- Bishop Francis J Mugavero Center for Geriatric Care - 0.39 mi
- Boerum Hill Historic District - 0.42 mi
- Cumberland Hospital - 0.48 mi
- Brooklyn Academy of Music Historic District - 0.54 mi
- Brooklyn Heights Historic District - 0.63 mi
- Long Island College Hospital - 0.70 mi
- Prison Ship Martyrs Monument - 0.46 mi
- Brooklyn War Memorial - 0.59 mi
- Fort Greene Historic District - 0.59 mi
- Fort Greene Park Conservancy - 0.67 mi
- Downtown Brooklyn - 874 f
- Brooklyn Tabernacle - 916 f
- Weinburg Triangle - 0.33 mi
- Sixteen Sycamores Playground - 0.36 mi
- Arbor Place - 0.37 mi
- Brooklyn Bears Rockwell Plaza Garden - 0.40 mi
- Temple Square - 0.42 mi
- Brooklyn Philharmonic - 0.42 mi
- Golconda Playground - 0.45 mi
- North Pacific Playground - 0.45 mi
- Boerum Hill - 0.46 mi
- Gowanus Playground - 0.51 mi
- Cadman Plaza - 0.59 mi
- Oxport Playground - 0.60 mi
- Person Square - 0.61 mi
- Cobble Hill - 0.65 mi
- Edmonds Playground - 0.68 mi
- Oracle Playground - 0.68 mi
- Albert Lysander Parham Playground - 0.71 mi
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Sheraton Brooklyn New York Hotel
228 Duffield Street, Brooklyn, New York, 11201, United States