Hotel Indigo Baltimore Downtown
24 West Franklin Street, Baltimore, Maryland, 21201, United States
US: +1 888-428-0763
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Room
Room
Address
24 West Franklin Street, Baltimore, Maryland, 21201, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- seating area
- vending machine
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Electric vehicle charging station
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Grocery delivery
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Baltimore/Washington Intl Thurgood Marshall Apt - 8.73 mi
- Martin State - 11.04 mi
- Tipton - 16.39 mi
- Weide Army Airfield - 18.62 mi
- Lee - 24.47 mi
- Phillips Army Airfield - 26.67 mi
- College Park - 27.22 mi
- Carroll County Regional/Jack B Poage Field - 30.07 mi
- Montgomery County Airpark - 30.69 mi
- Andrews Air Force Base - 36.06 mi
Museums
- Contemporary Museum - 478 f
- Walters Art Museum - 481 f
- The Walters Art Museum - 516 f
- Preservation Maryland - 828 f
- The Maryland Historical Society - 1,010 f
- 14 K Cabaret - 1,030 f
- Maryland African American Museum Corp - 0.33 mi
- Eubie Blake National Jazz Institute & Cultural Center - 0.37 mi
- Walters Art Museum - 0.38 mi
- Municipal Museum of the City of Baltimore - 0.45 mi
- City of Baltimore Fire Museum - 0.59 mi
- National Museum of Dentistry - 0.60 mi
- Samuel D. Harris National Museum of Dentistry - 0.62 mi
- Harborplace & The Gallery - 0.65 mi
- Top of the World Observation Level and Museum - 0.68 mi
- Port Discovery Museum - 0.69 mi
Click here to leave your opinion >>
Anonymous (review category business travellers)
stayed in June, 2025
Guest Score 3 out of 10
Poor
The person at the reception is not friendly. Not helpful. The solve the problem. They ask to come back at the time where they finish their shift. You find another person who doesn't know the issue. This frustrating for clients.
Staff rude not smiling. they don't like what they are doing. The person serving the breakfast is not rude not friendly. The breakfast was included with the room, but I chose to dismiss it and pay for my own breakfast outside. Any away the breakfast is poor. I took one breakfast among 5 where I still felt hangry.
The parking is overcharging.
Shai003 (family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The staff were extremely friendly and very helpful. They were all very accommodating, making sure we had everything we needed.
I didn't like the noise right outside our window, I booked for 3 people, but there weren't enough washcloths, and room lighting was dim.
Sierra (review category business travellers)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Sarah (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
well located, dining and transportation options
neighborhood is questionable after dark
Lisa (solo traveller)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Rasheede (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Lisa (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
The staff is amazing
Water pressure in shower
Jen (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very clean, welcoming staff. Nice restaurant on site.
Irina (family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
overall its a nice place to stay, parking garage across the street from hotel is a cheaper option vs valet, when we were checking out there was noone at the front desk or restaurant which was kind of odd.
staff was not very personal, stood at the front desk for a bit while two workers were discussing things between themselves.
Dr (group)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Nice place
Coffee machine seem to be broken, so no coffee. Needs more lighting in the bedroom. No one available at the front door Which had steps up to assist senior citizen with two heavy bags.
Madison (with friends)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Mauricio (review category business travellers)
stayed in April, 2025
Guest Score 7 out of 10
Good
Brown (young couple)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Logan (family with young children)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Timothy (young couple)
stayed in March, 2025
Guest Score 7 out of 10
Good
The bathroom in our room had no fan and no towel rack or hooks to hang up a towel - have never stayed in a hotel that didn't have those!
Marya (solo traveller)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Great location; competent and friendly staff.
Liting (family with young children)
stayed in March, 2025
Guest Score 1 out of 10
Very Poor
Not much
I book the room with breakfast, but when I went to breakfast they requested me to pay. After I show them my booking reference, the person in front desk just said they made mistake. Yet, even he admit he made mistake he did not proactively provide meal tickets. After I order the breakfast, the waiter in the restaurant hand me the bill and show it was not free. I told the waiter again, he said i need to get the ticket from front desk. So, I have to back to the front desk again.
I have been kept wait for the breakfast for an hour to get my meal for take out service and they automatically charge me $8 for the tips without asking me.
I would never stay at the same hotel anymore.
Jennifer (review category business travellers)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
It was close to the music venue I was working in. I also like the garage right across the street. It is closed up at night for security and is easy to get in and out of.
My room didn’t smell great. It looked nice and clean, but had a musty sort of odor. I arrived late and was exhausted, so, I just stayed put, but, the smell was not super welcoming. The air was off, once I turned it on, it helped. I have a feeling it smelled because the air had been off, perhaps even for a while if they haven’t used the room.
James (review category business travellers)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Liked the bath tub
Always room for improvement
Shakirah (young couple)
stayed in February, 2025
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Baltimore/Washington Intl Thurgood Marshall Apt - 8.73 mi
- Martin State - 11.04 mi
- Tipton - 16.39 mi
- Weide Army Airfield - 18.62 mi
- Lee - 24.47 mi
- Phillips Army Airfield - 26.67 mi
- College Park - 27.22 mi
- Carroll County Regional/Jack B Poage Field - 30.07 mi
- Montgomery County Airpark - 30.69 mi
- Andrews Air Force Base - 36.06 mi
- Contemporary Museum - 478 f
- Walters Art Museum - 481 f
- The Walters Art Museum - 516 f
- Preservation Maryland - 828 f
- The Maryland Historical Society - 1,010 f
- 14 K Cabaret - 1,030 f
- Maryland African American Museum Corp - 0.33 mi
- Eubie Blake National Jazz Institute & Cultural Center - 0.37 mi
- Walters Art Museum - 0.38 mi
- Municipal Museum of the City of Baltimore - 0.45 mi
- City of Baltimore Fire Museum - 0.59 mi
- National Museum of Dentistry - 0.60 mi
- Samuel D. Harris National Museum of Dentistry - 0.62 mi
- Harborplace & The Gallery - 0.65 mi
- Top of the World Observation Level and Museum - 0.68 mi
- Port Discovery Museum - 0.69 mi
- Maryland Zoo - 0.37 mi
- Baltimore Aquarium - 0.65 mi
- Hillen Station - 0.45 mi
- Cathedral Hill Historic District - 484 f
- Mount Vernon Place Historic District - 954 f
- Baltimore Mercy Hospital - 0.24 mi
- Maryland General Hospital - 0.33 mi
- Business and Government Historic District - 0.39 mi
- Baltimore VA Medical Center - 0.56 mi
- Baltimore University Hospital - 0.63 mi
- Peabody Institute of The Johns Hopkins University - 888 f
- Baltimore International College - 0.48 mi
- University Square Park - 0.55 mi
- Peabody Institute - 0.20 mi
- Lexington Street Mall Shopping Center - 0.23 mi
- Washington Monument - 0.38 mi
- Battle Monument - 0.39 mi
- War Memorial Plaza - 0.47 mi
- Holocaust Memorial - 0.64 mi
- U.S.S. Constellation - 0.66 mi
- Top of the World Observation Level and Museum - 0.70 mi
- 1st Mariner Arena - 0.41 mi
- Baltimore Convention Center - 0.60 mi
- Camden Yards - 0.63 mi
- Harborplace Shopping - 0.63 mi
- General Sam Smith Park - 0.66 mi
- Basilica of the National Shrine of the Assumption of the Blessed Virgi - 378 f
- Charles Village - 0.22 mi
- Mount Vernon - 0.27 mi
- Lexington Market - 0.36 mi
- Inner Harbor - 0.61 mi
- McKeldin Fountain - 0.65 mi
- Power Plant Live! - 0.66 mi
- Bolton Swim & Tennis - 0.70 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Transport
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Other attractions
Historical Buildings Show all on map »
Colleges and Universities Show all on map »
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Hotel Indigo Baltimore Downtown
24 West Franklin Street, Baltimore, Maryland, 21201, United States