Hotel Indigo Baltimore Downtown
24 West Franklin Street, Baltimore, Maryland, 21201, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
24 West Franklin Street, Baltimore, Maryland, 21201, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- seating area
- vending machine
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Electric vehicle charging station
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Grocery delivery
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Baltimore/Washington Intl Thurgood Marshall Apt - 8.73 mi
- Martin State - 11.04 mi
- Tipton - 16.39 mi
- Weide Army Airfield - 18.62 mi
- Lee - 24.47 mi
- Phillips Army Airfield - 26.67 mi
- College Park - 27.22 mi
- Carroll County Regional/Jack B Poage Field - 30.07 mi
- Montgomery County Airpark - 30.69 mi
- Andrews Air Force Base - 36.06 mi
Museums
- Contemporary Museum - 478 f
- Walters Art Museum - 481 f
- The Walters Art Museum - 516 f
- Preservation Maryland - 828 f
- The Maryland Historical Society - 1,010 f
- 14 K Cabaret - 1,030 f
- Maryland African American Museum Corp - 0.33 mi
- Eubie Blake National Jazz Institute & Cultural Center - 0.37 mi
- Walters Art Museum - 0.38 mi
- Municipal Museum of the City of Baltimore - 0.45 mi
- City of Baltimore Fire Museum - 0.59 mi
- National Museum of Dentistry - 0.60 mi
- Samuel D. Harris National Museum of Dentistry - 0.62 mi
- Harborplace & The Gallery - 0.65 mi
- Top of the World Observation Level and Museum - 0.68 mi
- Port Discovery Museum - 0.69 mi
Click here to leave your opinion >>
Anna (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Clean and nice
Parking
Deidre (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The staff was amazing and the location was great.
The parking was a little problematic but the parking garage across the street turned out to be ok.
Irene (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Nikki (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The bed was very comfortable. The decor was lovely and calming but unique. Nice options availble food and amenities. Staff was warm and efficient.
Could have used more towels. Curtains did not close all the way. Shower needs some fresh grout. Room was small. It may have been a squeeze for more than 1 person.
Camila (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great people!
Brian (group)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
From Clayton to the girls at reception to the waitress and cleaning staff everybody had a role to play in making our stay a fantastic one, well done and keep up the good work
Nothing
Julia (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Sheila (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The hotel is beautiful - well maintained and VERY comfortable! EVERY single staff member is phenomenally nice and helpful! Manager Kim went above and beyond to make our stay perfect, even getting us a last minute room for our daughter to crash in after helping her sister through 36 hours of a very difficult labor and the delivery of our first grandchild! We can’t say enough good things about the Hotel Indigo!! This was our first stay in an IHG property, but it won’t be our last thanks to the wonderful impression this week left on us thanks to everyone here!!
Nothing that the hotel could control was bad - the only negative we experienced was that the hallway smelled like weed a couple of nights. The staff immediately sprayed to cleanse the smell on both occasions though.
Aliviah (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Wonderful customer service the bed was so comfortable that I don’t want to get out of bed; it was more comfortable than my own bed. I stayed at the Indigo for a conference and it was a perfect location
Aliviah (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Wonderful customer service the bed was so comfortable that I don’t want to get out of bed; it was more comfortable than my own bed. I stayed at the Indigo for a conference and it was a perfect location
Jason (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Christopher (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location and the cleanliness
The historic architecture of the building and surrounding area
Christine (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Christopher (review category business travellers)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location and the cleanliness
The historic architecture of the building and surrounding area
Ana (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Comfy beds, beautiful and big bathrooms and very quiet rooms. Breakfast was outstanding. Lovely stay!
The breakfast is not fully included in the room price even when it says 'breakfast included'. You will be asked to pay taxes ordering it.
James (Family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The hotel staff was beyond lovely. I felt like they all cared about us, we felt very much at home. Kim at the front desk could not have been more helpful. The hotel bar/restaurant POETS is lovely. The atmosphere and food was delicious, great cocktail menu too. It was extra special that one night they had a jazz trio.
The cost of the valet was a bit high.
James (family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The hotel staff was beyond lovely. I felt like they all cared about us, we felt very much at home. Kim at the front desk could not have been more helpful. The hotel bar/restaurant POETS is lovely. The atmosphere and food was delicious, great cocktail menu too. It was extra special that one night they had a jazz trio.
The cost of the valet was a bit high.
Roryr (family with young children)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Good Location, Clean , most of the staff were friendly.
Rooms were tired and lacked storage space . Requesting simple things like extra coathangers seemed to cause a major challenge. We were always one of the first people down for breakfast and yet still you ran out of or did not have simple items that were stated on the menu..( bananas as an example).. you need to do better for prices you are charging.
Lynnette (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The property is great love the location the staff is awesome every time I go and it’s always nice clean peaceful.
I can’t say because I loved everything.
Lynnette (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The property is great love the location the staff is awesome every time I go and it’s always nice clean peaceful.
I can’t say because I loved everything.
Thank you for your information!
Area information
- Baltimore/Washington Intl Thurgood Marshall Apt - 8.73 mi
- Martin State - 11.04 mi
- Tipton - 16.39 mi
- Weide Army Airfield - 18.62 mi
- Lee - 24.47 mi
- Phillips Army Airfield - 26.67 mi
- College Park - 27.22 mi
- Carroll County Regional/Jack B Poage Field - 30.07 mi
- Montgomery County Airpark - 30.69 mi
- Andrews Air Force Base - 36.06 mi
- Contemporary Museum - 478 f
- Walters Art Museum - 481 f
- The Walters Art Museum - 516 f
- Preservation Maryland - 828 f
- The Maryland Historical Society - 1,010 f
- 14 K Cabaret - 1,030 f
- Maryland African American Museum Corp - 0.33 mi
- Eubie Blake National Jazz Institute & Cultural Center - 0.37 mi
- Walters Art Museum - 0.38 mi
- Municipal Museum of the City of Baltimore - 0.45 mi
- City of Baltimore Fire Museum - 0.59 mi
- National Museum of Dentistry - 0.60 mi
- Samuel D. Harris National Museum of Dentistry - 0.62 mi
- Harborplace & The Gallery - 0.65 mi
- Top of the World Observation Level and Museum - 0.68 mi
- Port Discovery Museum - 0.69 mi
- Maryland Zoo - 0.37 mi
- Baltimore Aquarium - 0.65 mi
- Hillen Station - 0.45 mi
- Cathedral Hill Historic District - 485 f
- Mount Vernon Place Historic District - 955 f
- Baltimore Mercy Hospital - 0.24 mi
- Maryland General Hospital - 0.33 mi
- Business and Government Historic District - 0.39 mi
- Baltimore VA Medical Center - 0.56 mi
- Baltimore University Hospital - 0.63 mi
- Peabody Institute of The Johns Hopkins University - 889 f
- Baltimore International College - 0.48 mi
- University Square Park - 0.55 mi
- Peabody Institute - 0.20 mi
- Lexington Street Mall Shopping Center - 0.23 mi
- Washington Monument - 0.38 mi
- Battle Monument - 0.39 mi
- War Memorial Plaza - 0.47 mi
- Holocaust Memorial - 0.64 mi
- U.S.S. Constellation - 0.66 mi
- Top of the World Observation Level and Museum - 0.70 mi
- 1st Mariner Arena - 0.41 mi
- Baltimore Convention Center - 0.60 mi
- Camden Yards - 0.63 mi
- Harborplace Shopping - 0.64 mi
- General Sam Smith Park - 0.66 mi
- Basilica of the National Shrine of the Assumption of the Blessed Virgi - 378 f
- Charles Village - 0.22 mi
- Mount Vernon - 0.27 mi
- Lexington Market - 0.36 mi
- Inner Harbor - 0.61 mi
- McKeldin Fountain - 0.65 mi
- Power Plant Live! - 0.66 mi
- Bolton Swim & Tennis - 0.70 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Transport
Train stations Show all on map »
Other attractions
Historical Buildings Show all on map »
Colleges and Universities Show all on map »
Things to do Show all on map »
Shopping Center Show all on map »
Monuments and Landmarks Show all on map »
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Hotel Indigo Baltimore Downtown
24 West Franklin Street, Baltimore, Maryland, 21201, United States