The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans, Louisiana, 70130, United States
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
2031 St. Charles Avenue, New Orleans, Louisiana, 70130, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Wheelchair accessible
- On-site parking
- kitchenware
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Valet parking (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- New Orleans Lakefront - 8.00 mi
- NAS JRB New Orleans (Alvin Callender Field) - 8.04 mi
- Louis Armstrong New Orleans Intl Airport - 11.43 mi
Museums
- New Orleans Fire Museum Fire Station - 0.64 mi
- Ogden Museum of Southern Art - 0.76 mi
- D-Day Museum - 0.78 mi
- National World War II Museum - 0.78 mi
- World War 2 Museum - 0.78 mi
- BECA gallery Bridge for Emerging Contemporary Art - 0.81 mi
- Gallery Bienvenu - 0.91 mi
- New Orleans Auction Galleries Inc - 0.91 mi
- Louisiana Children's Museum - 0.95 mi
- Le Mieux Galleries Inc - 0.99 mi
Click here to leave your opinion >>
Diana (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Gabrielle (young couple)
stayed in June, 2025
Guest Score 4 out of 10
Disappointing
Carlos (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Kelly (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Alexandra (young couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Location was great - trolley stop right outside
Good selection of bars / restaurants
Rooftop bar was beautiful
Got drinks vouchers too to spend
Staff were great - especially those working in the Bayou Bar
Also best robes ever - they are pink!!
Nothing!
Robert (solo traveller)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Eric (solo traveller)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Alissa (young couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Richard (young couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Vera at front desk, Phil at the front door were wonderful. Very historic feeling.
Nada
Cherie (with friends)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly friendly and kind!
The beauty of this historical hotel its roof top bar live music makes for an all inclusive experience! The staff are incredible and I love this hotel! Definitely going to stay here again!
Sandra (young couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Very lively, although we are older couple we enjoyed the young vibe.
Parking is always a issue in New Orleans.
Ivy (solo traveller)
stayed in May, 2025
Guest Score 4 out of 10
Disappointing
I want to commend the restaurant staff, valet team, and the hosts stationed near the elevator entrance—they were all genuinely pleasant and professional.
The cleanliness of my room did not meet expected standards; I have documented the issues with photos and videos (take upon arrival), which I will submit separately. Additionally, the reservations process was unnecessarily complicated, and the guest service agents—both over the phone prior to arrival and in person—were unfriendly and unwelcoming, lacking the level of hospitality one would expect.
Unfortunately, during my stay, the elevator was out of service, requiring me to walk up and down nine flights of stairs multiple times. No assistance with my luggage was offered upon arrival, which further added to the inconvenience.
While I will continue to support the food and beverage outlets, I do not plan to book accommodations at Hotel Pontchartrain again.
Frederick (young couple)
stayed in April, 2025
Guest Score 5 out of 10
Fair
Location
Very dated hotel, pictures deceiving, all a bit weird and old
Beth (young couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Love the room, both bars and friendly staff
One doorman was too busy playing on his phone to help with the door. I had some purchases so my hands were full.
Jennifer (solo traveller)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Charm, live music
Mara (family with young children)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Great location
Not well kept, kind of dirty and underwhelming even for a historic hotel
Lauren (review category business travellers)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Andrew (group)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Mary (with friends)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Loved all of the restaurants, bars, decor,
Jady (young couple)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
Great until we were accused of smoking in the room. You could check the cameras and see every time that my husband went OUTSIDE to smoke. Last time we stay here. Sad because we have spent good money at every place within that hotel.
Thank you for your information!
Availability from Fri, Jul 18, 2025 To Mon, Jul 21, 2025 For 1 Room (Change Search)
Room type
Max
Rate
Deluxe Suite
This suite features a bedroom and a living room with a sofa, desk, seating and entertainment area.
2 x
$217.87USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$217.87
$217.87
$217.86
Average nightly rate $217.87
Total (including tax) $853.65
3 x
$233.87USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$233.87
$233.87
$233.86
Average nightly rate $233.87
Total (including tax) $909.69
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
- Body soap
- Carpeting
- Closet
- Conditioner
- Crib(s)
- Desk
- Feather pillow(s)
- Flat-screen TV
- Hair dryer
- Heating
- Hypoallergenic pillow
- In-room safe box
- Iron and ironing board
- Key access
- Laptop safe
- Linens
- Mini bar
- Non-feather pillow
- Phone
- Private bathroom
- Satellite/cable channels
- Seating area
- Smoke alarm
- Sofa bed
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by elevator
- Wake-up service
View more >>
Deluxe King Suite
This suite includes a bedroom with a reading nook, a living room with a sofa, desk, seating and entertainment area.
2 x
$220.00USD
Book Now
Average nightly rate
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$220.00
$220.00
$220.00
Average nightly rate $220.00
Total (including tax) $861.12
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
- Body soap
- Carpeting
- Closet
- Conditioner
- Crib(s)
- Desk
- Feather pillow(s)
- Flat-screen TV
- Hair dryer
- Heating
- Hypoallergenic pillow
- In-room safe box
- Iron and ironing board
- Key access
- Laptop safe
- Linens
- Mini bar
- Non-feather pillow
- Phone
- Private bathroom
- Satellite/cable channels
- Seating area
- Smoke alarm
- Sofa bed
- Toilet
- Toilet paper
- Toiletries
- Towels
- Trash cans
- TV
- Upper floors accessible by elevator
- Wake-up service
View more >>
Polyhymnia Two-Room Suite
2 x
$272.33USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$219.00
$389.00
$209.00
Average nightly rate $272.33
Total (including tax) $956.85
2 x
$272.34USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$219.00
$389.00
$209.00
Average nightly rate $272.34
Total (including tax) $994.89
3 x
$292.34USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$239.00
$409.00
$229.00
Average nightly rate $292.34
Total (including tax) $1,067.73
Calliope King Suite
2 x
$275.00USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$215.00
$385.00
$225.00
Average nightly rate $275.00
Total (including tax) $966.19
2 x
$275.00USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$215.00
$385.00
$225.00
Average nightly rate $275.00
Total (including tax) $1,004.55
Area information
- New Orleans Lakefront - 8.00 mi
- NAS JRB New Orleans (Alvin Callender Field) - 8.04 mi
- Louis Armstrong New Orleans Intl Airport - 11.43 mi
- New Orleans Fire Museum Fire Station - 0.64 mi
- Ogden Museum of Southern Art - 0.76 mi
- D-Day Museum - 0.78 mi
- National World War II Museum - 0.78 mi
- World War 2 Museum - 0.78 mi
- BECA gallery Bridge for Emerging Contemporary Art - 0.81 mi
- Gallery Bienvenu - 0.91 mi
- New Orleans Auction Galleries Inc - 0.91 mi
- Louisiana Children's Museum - 0.95 mi
- Le Mieux Galleries Inc - 0.99 mi
- Union Station - 0.82 mi
- Ashe Cultural Arts Center - 0.32 mi
- Central City Historic District - 0.45 mi
- George Washington Cable House - 0.78 mi
- Flint Goodridge Hospital - 0.95 mi
- New Orleans General Hospital - 0.98 mi
- Louisiana Avenue Medical Center - 1.01 mi
- Touro Infirmary - 1.08 mi
- Delta Queen - 1.09 mi
- Saint Alphonsus Church - 0.46 mi
- St. Mary's Assumption Church - 0.50 mi
- Lafayette Cemetery - 0.56 mi
- Margaret Statue - 0.57 mi
- Lee Monument - 0.67 mi
- Gallier Hall - 0.89 mi
- McDonogh Monument - 1.02 mi
- Clay Monument - 1.04 mi
- Franklin Monument - 1.05 mi
- Rink Shopping Center - 0.52 mi
- Garden District - 0.62 mi
- Irish Channel Area Architectural District - 0.80 mi
- Port of New Orleans - 1.02 mi
- Shakespeare Park - 0.72 mi
- Morris Park - 0.73 mi
- New Orleans Amtrak - 0.73 mi
- Morial Convention Center - 0.99 mi
- Essence Music Festival - 1.08 mi
- Contemporary Arts Center - 0.77 mi
- Smoothie King Center - 0.95 mi
- New Orleans Arena - 0.95 mi
- Ernest N Morial Convention Center - 1.01 mi
- The Louisiana Superdome - 1.09 mi
- Superdome New Orleans - 1.13 mi
- Coliseum Square - 0.33 mi
- Annunciation Square - 0.57 mi
- Keller Square - 0.61 mi
- Clay Square - 0.75 mi
- Convention Service Inc - 0.84 mi
- New Orleans Hornets - 0.93 mi
- Lafayette Square - 1.03 mi
Airports Show all on map »
Museums
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The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans, Louisiana, 70130, United States