The Crowne Plaza At Union Station Indianapolis Hotel
123 West Louisiana Street, Indianapolis, Indiana, 46225, United States
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123 West Louisiana Street, Indianapolis, Indiana, 46225, United States
Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms. Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV, work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities. Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as well-equipped gym. Guests can use the hotel's free Wi-Fi. 123 West & Taggart's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner, guests can enjoy a drink in the hotel's sports-themed lounge. Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Wheelchair accessible
  • vending machine
  • kitchenware
  • Concierge services
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Allergy-free rooms available
  • Cleaning products available
  • Alcoholic beverages available
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location and it was clean
The food was a little expensive
stayed in May, 2026
Guest Score 3 out of 10
Poor
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Comfortable beds, pretty hotel inside, friendly staff.
Hard to find with construction going on, good a bit high in restaurant.
stayed in May, 2026
Guest Score 7 out of 10
Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
This was such a cool place to stay, and since we were going to the Morgan Wallen concert at Lucas old Stadium, it was totally easy and within walking distance to our venue. The staff was super friendly and helpful and give us directions. We needed in order to walk out and head straight to our concert. Best Mother’s Day ever and will definitely revisit this place again.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean and well maintained
No complaints
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Being inside an old train station remodeled into a hotel was beautiful! Such a fun place! And even though it was sold out, there was very little traffic in the hotel and I didn’t hear a peep anywhere while in my room.
The construction was confusing but the email with specific directions on how to get to the valet was just in time! This place will be incredible once the construction is complete on the outside and will finally match the inside!
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Na
Na
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Liked · The nice young men helping were outstanding, very patient and accommodating to the guest. I drove and I was allowed to leave my car and not rushed to move it. I was able to unload my car, register and take my luggage and to my room. I liked my room. I had a king size bed on the first floor. I did like the train decor. I also liked it was only three floors high, in case of emergency, i.e fire, ambulance and other unexpected evacuations. The shower, however, was very nice! The food was great at the restaurant and I thought it was priced reasonably and they had plenty of seating. I had lunch. There were also restaurants within walking distance. Overall, I was satisfied with the hotel and service. I just felt it was too far to walk to get to the convention center if you had mobility issues. The bathroom was nice but a little tight. The door and the toilet were very close and the toilet was very low. Even for me and I am a little over 5'. As for amenities, they were scarce. There was no bottled water. only lotion, and hand soap, etc. in dispensers.
Housekeeping did missed a spot vacuuming. There was some kind of casino chip left under a piece of furniture. The bridge connecting the hotel to the convention center was nice but very far from where I needed to be. There were no other people walking with me, to or from the convention center back to my room, but I did feel safe. The bathroom was nice but a little tight. The door and the toilet were very close and the toilet was very low. Even for me and I am a little over 5'. As for amenities, they were scarce. There was no bottled water. only lotion, and hand soap, etc. in dispensers.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Liked · The nice young men helping were outstanding, very patient and accommodating to the guest. I drove and I was allowed to leave my car and not rushed to move it. I was able to unload my car, register and take my luggage and to my room. I liked my room. I had a king size bed on the first floor. I did like the train decor. I also liked it was only three floors high, in case of emergency, i.e fire, ambulance and other unexpected evacuations. The shower, however, was very nice! The food was great at the restaurant and I thought it was priced reasonably and they had plenty of seating. I had lunch. There were also restaurants within walking distance. Overall, I was satisfied with the hotel and service. I just felt it was too far to walk to get to the convention center if you had mobility issues. The bathroom was nice but a little tight. The door and the toilet were very close and the toilet was very low. Even for me and I am a little over 5'. As for amenities, they were scarce. There was no bottled water. only lotion, and hand soap, etc. in dispensers.
Housekeeping did missed a spot vacuuming. There was some kind of casino chip left under a piece of furniture. The bridge connecting the hotel to the convention center was nice but very far from where I needed to be. There were no other people walking with me, to or from the convention center back to my room, but I did feel safe. The bathroom was nice but a little tight. The door and the toilet were very close and the toilet was very low. Even for me and I am a little over 5'. As for amenities, they were scarce. There was no bottled water. only lotion, and hand soap, etc. in dispensers.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Loved the cleanliness of the hotel.
There was nothing about it that we didn't like.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Loved the cleanliness of the hotel.
There was nothing about it that we didn't like.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The employees were super nice and helpful. The whole hotel and room was very clean. The historical trains and decor were neat.
There is construction going on but that did not bother us. We could hear trains or something loud starting around 5am.
stayed in March, 2026
Guest Score 7 out of 10
Good
We liked the train car stay for our 2 grandkids.
Check in took too long. I bought the breakfast package and we got there at 10:30 and were told breakfast was over. This was a breakfast buffet and they had plenty of food left. I told the worker that I would ask for a refund and go someplace else. Worker came back as we were walking away and got us a table. Food was good and waitress was very nice. We were locked out of our room when we got back a few minutes after 11. I had to back to front desk and got a key updated. Construction and the price of $50 to valet to park the car was too much. No parking options close either.
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Area information

    Airports Show all on map »

    • Indianapolis Intl Airport - 7.75 mi
    • Eagle Creek Airpark - 8.50 mi
    • Greenwood Municipal - 10.06 mi
    • Indianapolis Metropolitan - 13.41 mi
    • Moma Airport - 15.07 mi
    • Indianapolis Executive - 19.13 mi
    • Pope Field - 22.64 mi
    • Shelbyville Municipal - 22.64 mi

    Transport

      Train stations Show all on map »
      • Union Station - 341 f

    Museums

      Art Galleries Show all on map »
      • American Super Heroes Museum - 698 f
      • Eiteljorg Museum of Art - 0.46 mi
      • Indiana State Museum - 0.57 mi
      • Soldiers Slors Mnuments At Cir - 0.77 mi
      • Colonel Eli Lilly Civil War Museum Soldiers Sailors Monument - 0.77 mi
      • James Whitcomb Riley Museum Home - 0.93 mi
      • Freetown Village Inc - 0.98 mi
      • National Art Museum of Sport - 1.03 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Indianapolis Zoo - 1.03 mi

    Other attractions

      Things to do Show all on map »
      • Indianapolis Amtrak - 287 f
      • Indianapolis Artsgarden - 0.31 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • RCA Dome - 772 f
      • Lucas Oil Stadium - 0.24 mi
      • Conseco Fieldhouse - 0.28 mi
      • Bankers Life Fieldhouse - 0.30 mi
      • Victory Field - 0.84 mi
      • Michael A. Carroll Track & Soccer Stadium - 1.05 mi
      Shopping Center Show all on map »
      • Merchants Plaza Shopping Center - 0.24 mi
      • Circle Centre Mall - 0.25 mi
      Theatres Show all on map »
      • Indiana Convention Center - 0.25 mi
      • Indiana Repertory Theatre - 0.30 mi
      Monuments and Landmarks Show all on map »
      • Indiana State House - 0.33 mi
      • Monument Circle - 0.42 mi
      • Soldiers and Sailors Monument - 0.42 mi
      • Depew Memorial Fountain - 0.67 mi
      • Indiana War Memorial - 0.76 mi
      • Indiana World War Memorial - 0.76 mi
      • Medal of Honor Memorial - 0.77 mi
      • Memorial Plaza - 0.86 mi
      Famous Streets Show all on map »
      • Hilbert Circle Theatre - 0.40 mi
      • Downtown Indianapolis - 0.43 mi
      • Lockerbie Square District - 0.84 mi
      Historical Buildings Show all on map »
      • Indiana Historical Society - 0.45 mi
      • Christ Church Cathedral - 0.61 mi
      • Bethel African Methodist Episcopal Church - 0.75 mi
      • Indiana World War Memorial Plaza - 0.78 mi
      • Scottish Rite Cathedral - 0.94 mi
      • Madame C.J. Walker Building - 0.97 mi
      Camping and Outdoors Show all on map »
      • White River State Park - 0.55 mi
      National Parks Show all on map »
      • Military Park - 0.66 mi
      • University Park - 0.67 mi
      • Riley Park - 0.96 mi
      Attractions Show all on map »
      • The Murat Centre - 0.96 mi
      Rivers and Lakes Show all on map »
      • White River Gardens - 1.03 mi
      Other Show all on map »
      • Pan American Plaza - 238 f
      • RCA Dome (historical) - 808 f
      • Convention Center Plaza - 0.25 mi
      • Indianapolis Tennis Center - 0.79 mi
      • Murat - Egyptian Room - 0.96 mi

The Crowne Plaza At Union Station Indianapolis Hotel

123 West Louisiana Street, Indianapolis, Indiana, 46225, United States