Renaissance by Marriott Chicago Downtown Hotel
1 West Wacker Drive, Chicago, Illinois, 60601, United States
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
1 West Wacker Drive, Chicago, Illinois, 60601, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Trouser press
- Canoeing
- Hiking
- Heating
- Private check-in/check-out
- Wheelchair accessible
- indoor pool
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual aids Braille/Tactile signs
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Trash cans
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Fold-up bed available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Midway Intl Airport - 9.46 mi
- O`Hare Intl Airport - 15.58 mi
- Chicago Executive Airport - 21.07 mi
- Gary Regional Airport - 21.78 mi
- Lansing Municipal - 24.84 mi
- Lewis University Airport - 30.91 mi
- Dupage - 31.94 mi
Museums
- Bridgehouse and Chicago River Museum - 993 f
- Gallery 37 - 0.20 mi
- Picture Us Galleries - 0.32 mi
Click here to leave your opinion >>
Michel (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Daniel (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The location the staff was amazing valet was great
Had no issues
Krisleen (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Jennifer (solo traveller)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Rachel (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Valerie (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Shimeka (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very nice, clean, and great location. The staff members were great
No complaints
Mary (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The staff were so helpful and courteous during check-in and with any questions I had.
I feel that WI-FI should just be included at the hotel. They did deduct the charge, but it feels this should be part of your stay instead of being charged.
Shimeka (solo traveller)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very nice, clean, and great location. The staff members were great
No complaints
Larry (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Ronald (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Sophia (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
location, staff, beautiful room view. women cycle products easily available if accident happen.
$300 charge fee on “hold” which still means that money is not usable for your leisure. no microwave in room have to wait for someone to bring one up.
Sophia (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
location, staff, beautiful room view. women cycle products easily available if accident happen.
$300 charge fee on “hold” which still means that money is not usable for your leisure. no microwave in room have to wait for someone to bring one up.
Myisha (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The location alone deserves applause—steps away from an impressive lineup of restaurants and just around the corner from the iconic Chicago Theatre, which adds a touch of old-school glamour to the stay.
What truly elevates the experience, though, are the views. Waking up to the waterfront feels like the city is showing off just for you—calm, beautiful, and effortlessly photogenic. It’s the kind of view that makes you pause mid-coffee and briefly reconsider your entire schedule for the day.
Equally memorable is the staff. Every person we encountered was genuinely wonderful—kind, attentive, and remarkably composed. It’s important to acknowledge how challenging it must be to care for guests, especially during one of the busiest times of the year like New Year’s Eve, when expectations are high and the pace is relentless. Yet the team handled it with grace, warmth, and professionalism that never felt forced. They made a demanding job look easy, which is no small feat.
Convenient, vibrant, and visually stunning, this hotel strikes a rare balance between energy and elegance. Whether you’re in town for dining, shows, or simply soaking in the scenery, it places you exactly where you want to be—front and center, with a view, and supported by people who clearly care.
While we genuinely enjoyed many aspects of this hotel—especially its prime location near countless restaurants and the iconic Chicago Theatre, along with the beautiful waterfront views—there were two issues that noticeably took away from our stay.
The biggest disappointment was the in-room dining experience. We were traveling with children and, given that it was New Year’s Eve and restaurant options after 8:00 p.m. were not realistic for our family, in-room dining felt like the perfect solution. It was meant to be a special moment: sitting together by the window, enjoying the view, welcoming the festivities as a family.
Unfortunately, that vision fell flat. Our meals were delivered in basic takeout boxes—no real plates, no proper cups, no presentation at all. For a hotel of this caliber, especially given the premium pricing, this was surprising and frankly disappointing. The food itself was overpriced and unpleasant, which made the experience feel even more off-brand. One of the small luxuries of in-room dining is the feeling of being cared for; instead, it felt rushed and impersonal. We do appreciate that if a hotel offers in-room dining, it should come with real plates, proper glassware, and thoughtful presentation—this simply missed the mark.
The second issue was the temperature control in the room. It was extremely drafty, particularly near the windows. We had to turn the heat up to 80° just to remain comfortable, and even then you could still feel the cold air coming through. It took away from what should have been a cozy, relaxing stay—especially during winter.
Overall, the hotel has a lot going for it in terms of location and views, but these two issues—poor in-room dining execution and significant drafts—were hard to overlook. With some attention to comfort and guest experience, this could easily be a standout stay. As it stands, it fell short of expectations in moments that mattered most.
Rachel (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Myisha (family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The location alone deserves applause—steps away from an impressive lineup of restaurants and just around the corner from the iconic Chicago Theatre, which adds a touch of old-school glamour to the stay.
What truly elevates the experience, though, are the views. Waking up to the waterfront feels like the city is showing off just for you—calm, beautiful, and effortlessly photogenic. It’s the kind of view that makes you pause mid-coffee and briefly reconsider your entire schedule for the day.
Equally memorable is the staff. Every person we encountered was genuinely wonderful—kind, attentive, and remarkably composed. It’s important to acknowledge how challenging it must be to care for guests, especially during one of the busiest times of the year like New Year’s Eve, when expectations are high and the pace is relentless. Yet the team handled it with grace, warmth, and professionalism that never felt forced. They made a demanding job look easy, which is no small feat.
Convenient, vibrant, and visually stunning, this hotel strikes a rare balance between energy and elegance. Whether you’re in town for dining, shows, or simply soaking in the scenery, it places you exactly where you want to be—front and center, with a view, and supported by people who clearly care.
While we genuinely enjoyed many aspects of this hotel—especially its prime location near countless restaurants and the iconic Chicago Theatre, along with the beautiful waterfront views—there were two issues that noticeably took away from our stay.
The biggest disappointment was the in-room dining experience. We were traveling with children and, given that it was New Year’s Eve and restaurant options after 8:00 p.m. were not realistic for our family, in-room dining felt like the perfect solution. It was meant to be a special moment: sitting together by the window, enjoying the view, welcoming the festivities as a family.
Unfortunately, that vision fell flat. Our meals were delivered in basic takeout boxes—no real plates, no proper cups, no presentation at all. For a hotel of this caliber, especially given the premium pricing, this was surprising and frankly disappointing. The food itself was overpriced and unpleasant, which made the experience feel even more off-brand. One of the small luxuries of in-room dining is the feeling of being cared for; instead, it felt rushed and impersonal. We do appreciate that if a hotel offers in-room dining, it should come with real plates, proper glassware, and thoughtful presentation—this simply missed the mark.
The second issue was the temperature control in the room. It was extremely drafty, particularly near the windows. We had to turn the heat up to 80° just to remain comfortable, and even then you could still feel the cold air coming through. It took away from what should have been a cozy, relaxing stay—especially during winter.
Overall, the hotel has a lot going for it in terms of location and views, but these two issues—poor in-room dining execution and significant drafts—were hard to overlook. With some attention to comfort and guest experience, this could easily be a standout stay. As it stands, it fell short of expectations in moments that mattered most.
Teresa (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Room with a view of the fireworks to celebrate the new year.
N/A
Teresa (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Room with a view of the fireworks to celebrate the new year.
N/A
Alvaro (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location, friendly staff and clean, comfortable rooms
Alvaro (young couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location, friendly staff and clean, comfortable rooms
Thank you for your information!
Area information
- Midway Intl Airport - 9.46 mi
- O`Hare Intl Airport - 15.58 mi
- Chicago Executive Airport - 21.07 mi
- Gary Regional Airport - 21.78 mi
- Lansing Municipal - 24.84 mi
- Lewis University Airport - 30.91 mi
- Dupage - 31.94 mi
- Bridgehouse and Chicago River Museum - 993 f
- Gallery 37 - 0.20 mi
- Picture Us Galleries - 0.32 mi
- American Medical Association Headquarters - 0.31 mi
- Millennium Station - 0.32 mi
- Chicago Vietnam Veterans Memorial - 374 f
- Marina City - 468 f
- Picasso Statue - 0.26 mi
- Michigan Ave Bridge - 0.27 mi
- Tribune Tower - 0.32 mi
- Theatre District - 503 f
- Macy s on State Street - 0.21 mi
- Chicago Theater - 580 f
- Ford Center for the Performing Arts Oriental Theatre - 770 f
- Goodman Theatre - 792 f
- Ford Center Theater - 808 f
- Cadillac Palace Theatre - 0.31 mi
- House Of Blues - Chicago - 597 f
- Carbide and Carbon Building - 993 f
- Marshall Field and Company Building - 0.22 mi
- Wrigley Building - 0.25 mi
- Reliance Building Hotel Burnham - 0.25 mi
- Reliance Building - 0.28 mi
- German submarine U-505 - 0.29 mi
- Sears Roebuck and Company Complex - 0.29 mi
- Cadillac Palace - 0.30 mi
- Jean Baptiste Point Du Sable Homesite - 0.31 mi
- Chicago House of Blues - 663 f
- Adler School Of Professional Psychology Inc - 728 f
- Scupe - 1,044 f
- Institute For Clinical Social Work - 0.22 mi
- Chicago School Of Professional Psychology - 0.32 mi
- International Academy Of Merchandising & Design Ltd - 0.32 mi
- Harry Caray's - 886 f
- State Street Retail Historic - 0.23 mi
- Loop Tour Train - 0.23 mi
- Wendella Sightseeing Boats - 0.26 mi
- Chicago Cultural Center - 0.26 mi
- Magnificent Mile - 0.28 mi
- Atrium Mall - 0.21 mi
- Alfred Caldwell Lily Pool - 0.29 mi
- Millennium Park - 0.29 mi
- Millennium Park - 0.31 mi
- Herald Square - 306 f
- Macy's Department Store - 0.21 mi
- Chicago s First Lady Architectural Tours - 0.22 mi
- Mercury the Skyline Cruiseline - 0.24 mi
- Chicago Public Library - 0.26 mi
- Chicago Office of Tourism - Cultural Center - 0.29 mi
- Union Base-Ball Grounds (historical) - 0.30 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
Hospitals Show all on map »
Transport
Train stations Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Famous Streets Show all on map »
Theatres Show all on map »
Historical Buildings Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Colleges and Universities Show all on map »
Attractions Show all on map »
Shopping Center Show all on map »
Camping and Outdoors Show all on map »
National Parks Show all on map »
Other Show all on map »
Renaissance by Marriott Chicago Downtown Hotel
1 West Wacker Drive, Chicago, Illinois, 60601, United States