Kinzie Hotel
20 West Kinzie Street, Chicago, Illinois, 60654, United States
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Address
20 West Kinzie Street, Chicago, Illinois, 60654, United States
Located in Chicago’s River North district, this boutique hotel is within 5 minutes’ walk of shopping and dining on the famous Magnificent Mile. Personalized concierge services are offered, along with a 24-hour business center, 24-hour fitness center and free WiFi. A 42-inch flat-screen LCD HDTV with premium cable channels and a large work desk are included in every room at Kinzie Hotel. Bathrobes and slippers can be found in the private bathroom, along with PURE bath products. Guests can book in-room massage services as well. Guests can enjoy a continental breakfast during their stay. Kinzie Hotel has partnered with the upscale Public House Gastropub offering in-room dining for lunch and dinner. Guests can enjoy tantalizing dishes such as multiple choice Mac N' Cheese or House Sliders in the comfort of their guest room. Every evening guests are welcome to enjoy a nightly reception in the Double Cross Lounge which offers each guest one complimentary drink per night and an assortment of hors d'oeuvres. Millennium Park and The Art Institute of Chicago are within 1 mile of this hotel. The Merchandise Mart is 5 minutes’ walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • bathrobes
  • Heating
  • Wheelchair accessible
  • mini bar
  • vending machine
  • telephone
  • alarm clock
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • German
  • Hindi
  • Lithuanian
  • Russian
  • Spanish
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • taxi service
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Ticket services
  • Contactless check-in/out
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Mobility accessibility available
  • Non-smoking property
  • Room towels provided
  • Spa services
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Window
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 5 out of 10
Fair
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location
Our first room, the window was facing a brick wall! I never seen anything like that before. we were given a different room but there were “vomit” stains ( or what appeared to be vomit like material) on the carpet, the sofa, and curtains. The staff were absolutely very nice and accommodating and since they knew it was my birthday they upgraded and given us a corner room for the inconveniences. You have very nice staff and I really appreciated their kindness and fast efforts to give a room I was satisfied with.
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location
Our first room, the window was facing a brick wall! I never seen anything like that before. we were given a different room but there were “vomit” stains ( or what appeared to be vomit like material) on the carpet, the sofa, and curtains. The staff were absolutely very nice and accommodating and since they knew it was my birthday they upgraded and given us a corner room for the inconveniences. You have very nice staff and I really appreciated their kindness and fast efforts to give a room I was satisfied with.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Comfortable beds
Windows desperately need to be washed
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location, big room, comfortable bed. Great personel.
No water to drink in the room.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Comfortable beds
Windows desperately need to be washed
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 8 out of 10
Very Good
quiet and its staff
breakfast
stayed in May, 2026
Guest Score 5 out of 10
Fair
I like that it was close to everything it didn’t take long to get to where I wanted to go for the time that I was there
Well, when I got there the revolving door had shattered glass as if it had been either hit by something hard or a bullet. And also, their breakfast was limited. The room was okay but the pictures online are a bit deceiving.
stayed in May, 2026
Guest Score 5 out of 10
Fair
I like that it was close to everything it didn’t take long to get to where I wanted to go for the time that I was there
Well, when I got there the revolving door had shattered glass as if it had been either hit by something hard or a bullet. And also, their breakfast was limited. The room was okay but the pictures online are a bit deceiving.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean, very central and the staff extremely helpful. Jonny who was on the door was so helpful guided us in the right direction and was always attentive
The breakfast room was smaller than anticipated however in other hotels the breakfast wasn’t included
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
I like the room, and everything was clean. But I wish if you add a kettle for heating water inside the room. I beleive that guests need a kettle to make some tea. The room has a good view and spacious.
I like everything in the room. It was very clean and spacious. The beds was very comfortable. The room has coffee machine . The break fast was good but it didn't has any salad or vegitables. I wish if you add some eggs and vegitables to the breakfas
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Friendly and helpful staff. Location great for AIC and loop.
Would have preferred no resort fee, instead of marginal breakfast.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Friendly and helpful staff. Location great for AIC and loop.
Would have preferred no resort fee, instead of marginal breakfast.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location was exceptional. We took the train from the airport to the Lake/Clark station and walked about 5 min to the hotel. We were able to walk to all of the sights we wanted to see. The staff was very friendly, and our room was perfect. The breakfast and happy hour are extra added benefits. We would definitely stay there again.
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Area information

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      • Cityfront Plaza - 0.38 mi

Kinzie Hotel

20 West Kinzie Street, Chicago, Illinois, 60654, United States