The Ritz-carlton Orlando Grande Lakes
4012 Central Florida Parkway, Orlando, Florida, 32837, United States
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
4012 Central Florida Parkway, Orlando, Florida, 32837, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Coffee/tea maker
- Water sports
- Children's playground
- Fishing
- Table tennis
- Darts
- Canoeing
- Hiking
- Chapel/shrine
- On-site parking
- outdoor pool
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Game Room
- Hair/Beauty Salon
- Massage services
- Radio
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- yoga room
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Tennis court & equipment
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Anonymous (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Daniel (review category business travellers)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Caroline (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The facilities were amazing, especially the pool area. The room was big and very comfortable. The breakfast buffet was great!
I would recommend to have private transportation to the airport available.
Caroline (review category business travellers)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The facilities were amazing, especially the pool area. The room was big and very comfortable. The breakfast buffet was great!
I would recommend to have private transportation to the airport available.
Mohammed (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Nothing special
In addition to a very unpleasant situation caused by the hotel and the reception staff, I was charged twice for my reservation.
Although at check-in I was clearly told that everything was fully prepaid, they still asked for my credit card (which is not unusual). However, they blocked a very high amount on my card, which made me feel uncomfortable. Later I asked the staff at reception, and they told me that this amount was only a security deposit and nothing more. At check-out, I asked again, and once again they reassured me that it was simply a hold for security, and that the amount would be released within 48 hours.
A few days later, during a routine check, I discovered that my bank account had actually been charged the full amount of the booking. What was presented as a temporary hold turned out to be a double charge for my reservation.
Mistakes can happen, but they should not happen after I verified three times with different staff members, all of whom gave me the same answer without really checking. The result was that during my honeymoon I was left without access to money.
That same disappointing day, I contacted the hotel. At first, they did not really try to help, and instead shifted the responsibility to Booking.com – even though I had made it clear upon arrival that the reservation was prepaid. They insisted further checks were needed, and meanwhile my account was charged without my knowledge. What was even more disrespectful was discovering in my email that on the very day of my check-out, an invoice had already been issued – despite the receptionist confidently telling me I had nothing to pay.
Being asked three times, without receiving a professional answer in a hotel of this supposed standard, is unacceptable. It became even more frustrating when they asked me to try to resolve the matter myself with Booking.com, and only if that failed, they would “do it for me” – as if they were doing me a favor.
Mohammed (young couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Nothing special
In addition to a very unpleasant situation caused by the hotel and the reception staff, I was charged twice for my reservation.
Although at check-in I was clearly told that everything was fully prepaid, they still asked for my credit card (which is not unusual). However, they blocked a very high amount on my card, which made me feel uncomfortable. Later I asked the staff at reception, and they told me that this amount was only a security deposit and nothing more. At check-out, I asked again, and once again they reassured me that it was simply a hold for security, and that the amount would be released within 48 hours.
A few days later, during a routine check, I discovered that my bank account had actually been charged the full amount of the booking. What was presented as a temporary hold turned out to be a double charge for my reservation.
Mistakes can happen, but they should not happen after I verified three times with different staff members, all of whom gave me the same answer without really checking. The result was that during my honeymoon I was left without access to money.
That same disappointing day, I contacted the hotel. At first, they did not really try to help, and instead shifted the responsibility to Booking.com – even though I had made it clear upon arrival that the reservation was prepaid. They insisted further checks were needed, and meanwhile my account was charged without my knowledge. What was even more disrespectful was discovering in my email that on the very day of my check-out, an invoice had already been issued – despite the receptionist confidently telling me I had nothing to pay.
Being asked three times, without receiving a professional answer in a hotel of this supposed standard, is unacceptable. It became even more frustrating when they asked me to try to resolve the matter myself with Booking.com, and only if that failed, they would “do it for me” – as if they were doing me a favor.
Alexis (review category business travellers)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Anonymous (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Bernard (Couple)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Very little the property is dated
Very Dated facilities for a Ritz Carlton
Basics like shower pressure ,noisy air con unit
Just generally in need of refurbishing
The buffet on Labor Day was very basic for a 5 star hotel
The buffet breakfast was closed on our last day I guess due to lack of guest numbers after Labor Day ,something I have never experienced before in any class of hotel ,the made to order breakfast was awful, reheated food very very poor
Bernard (young couple)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Very little the property is dated
Very Dated facilities for a Ritz Carlton
Basics like shower pressure ,noisy air con unit
Just generally in need of refurbishing
The buffet on Labor Day was very basic for a 5 star hotel
The buffet breakfast was closed on our last day I guess due to lack of guest numbers after Labor Day ,something I have never experienced before in any class of hotel ,the made to order breakfast was awful, reheated food very very poor
Emanuele (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Atef (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
room size acceptable, lobby area so good ,the pool was one of the best for sure the staff
was so perfect .
The water pressure at the bathroom not that powerful, it can be more beater then this so for the people they dream with morning shower maybe they will disappointed. I miss my Arabic tv channels.
Atef (family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
room size acceptable, lobby area so good ,the pool was one of the best for sure the staff
was so perfect .
The water pressure at the bathroom not that powerful, it can be more beater then this so for the people they dream with morning shower maybe they will disappointed. I miss my Arabic tv channels.
Britt (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Khalid (solo traveller)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Khalid (solo traveller)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Khalid (review category business travellers)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Steven (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Stephanie (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Sachin (family with young children)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- Orlando Intl Airport - 7.04 mi
- Kissimmee Gateway - 7.93 mi
- Orlando Executive - 11.34 mi
- Orlando Sanford Intl Airport - 29.04 mi
- Winter Haven`s Gilbert - 30.79 mi
- Leesburg International - 37.00 mi
- Aquatica - 1.86 mi
- SeaWorld's Aquatica Water Park - 2.04 mi
- SeaWorld's Adventure Park - 2.11 mi
- SeaWorld Orlando - 2.16 mi
- Sea World - 2.61 mi
- Discovery Cove - 1.99 mi
- Gatorland - 3.81 mi
- Titanic Ship of Dreams Exhibit - 3.68 mi
- Ripley's Believe It Or Not - 3.93 mi
- Waterbridge Downs Shopping Center - 1.14 mi
- Mercado Shopping Center - 1.40 mi
- Orange Plaza Shopping Center - 1.60 mi
- South Chase Village Shopping Center - 1.72 mi
- Sams Trail Plaza Shopping Center - 1.76 mi
- Cypress Park Plaza Shopping Center - 1.87 mi
- Carranade Square Shopping Center - 3.15 mi
- Sand Lake Corners Shopping Center - 3.16 mi
- Florida Plaza Shopping Center - 3.46 mi
- The Florida Mall - 3.48 mi
- Mercado Mall - 3.49 mi
- Florida Mall - 3.50 mi
- Bernhardt Square Shopping Center - 3.56 mi
- Fairway Woods Shopping Village Shopping Center - 3.60 mi
- The Orlando Premier Outlets Shopping Center - 3.62 mi
- The Terrace at Florida Mall Shopping Center - 3.74 mi
- Mercado Mediterranean Village Shopping Center - 3.89 mi
- Prime Factory Outlet Mall - 3.99 mi
- Prime Outlets Orlando - 4.03 mi
- Orlando Premium Outlets - 4.07 mi
- Premium Outlets - 4.11 mi
- Sand Lake Plaza Shopping Center - 4.16 mi
- Shingle Creek Golf Course - 1.54 mi
- International Golf Club - 2.21 mi
- Port Charlotte Golf Club - 3.15 mi
- Hunter's Creek Golf Club - 3.19 mi
- Hunter's Creek Golf Course - 3.34 mi
- Pirate's Cove Adventure Golf - 3.64 mi
- Orange County Convention Center - 2.96 mi
- Orlando College South - 3.31 mi
- WonderWorks - 3.35 mi
- Pointe Orlando - 3.39 mi
- International Drive - 4.07 mi
- Sleuths Mystery Dinner Show - 4.12 mi
- Aquatica Waterpark Orlando - 2.03 mi
- SeaWorld - 2.05 mi
- SeaWorld's Discovery Cove - 2.11 mi
- Convention and Visitor Bureau - 2.73 mi
- International Drive Orlando - 3.11 mi
- Dolly Parton's Dixie Stampede - 3.62 mi
- Pirate s Cove Adventure Golf - 3.64 mi
Airports Show all on map »
Attractions/Entertainment
Amusement Parks Show all on map »
Zoo Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Shopping Center Show all on map »
Golf Courses Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Colleges and Universities Show all on map »
Monuments and Landmarks Show all on map »
Things to do Show all on map »
Famous Streets Show all on map »
Attractions Show all on map »
Other Show all on map »
The Ritz-carlton Orlando Grande Lakes
4012 Central Florida Parkway, Orlando, Florida, 32837, United States