Serrano Hotel
405 Taylor Street, San Francisco, California, 94102, United States
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US: +1 888-428-0763
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Address
405 Taylor Street, San Francisco, California, 94102, United States
This eco-friendly restored landmark hotel is located in downtown San Francisco, 5 minutes’ walk from shopping at Union Square. It features a 24-hour gym, on-site dining and colorful air-conditioned rooms. Guest rooms at Hotel Spero, Vignette Collection, an IHG Hotel feature large windows with natural light flowing through. Bathrooms are highlighted by a rejuvenating glass enclosed shower or tub. Rooms include a 50-inch TV, bath amenities, guest bathrobes, an in-room safe, ironing facilities and a mini-refrigerator. Offering American cuisine, handcrafted cocktails and a selection of locally brewed beers, Jasper's Corner Tap & Kitchen is open for breakfast, lunch and dinner. The hotel offers coffee in the morning. A 24-hour business center with fax and photocopying services is available to guests of Hotel Spero, Vignette Collection, an IHG Hotel. The Powell Street BART Metro Station is within 10 minutes' walk of this hotel. The Dragon’s Gate entrance to Chinatown is 13 minutes’ walk away. San Francisco International Airport is 12 mi away from Hotel Spero, Vignette Collection, an IHG Hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Dry cleaning
  • Internet services
  • Non-smoking throughout
  • ATM/cash machine on site
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Special diet menus (on request)
  • Private parking
  • 24-hour security
  • Accessible parking
  • Designated Smoking Area
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Happy Hour
  • Business centre
  • Fitness centre
  • Lift
  • Paid WiFi
  • Kid meals
  • Parking garage
  • Wine/champagne
  • Fruits
  • Pet basket
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Contactless check-in/check-out
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Invoice provided
  • Coffee house on site
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
The staffs friendlyness
The room size was way too small for four people. The bathroom size was ridiculous no room to put personal items like toiletries hair dryer etc. The towels were very rough. The bed sizes were decent and clean. I founf the beds to be a good mox of soft and firm. No microwave in the room the mini fridge was great. The location is not great but there is a parking spot right next to the hotel which is very convenient. The breakfast was good and the severs were friendly.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Smell
Small room
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
near union square, great
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
We liked Jaspers restaurant in the hotel for breakfast and lunch. The hotel was in a convenient spot to uber to Oracle Park and Pier 39. It had an old historic feel to it in the lobby. Staff was friendly and helpful for an early check in
There wasn’t anything we didn’t like
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
Nice interior design.
Paid booking.com for breakfast - 2 adults 2 kids, hotel would only give vouchers for two adults. Hotel + booking.com should sort this issue out quickly!
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Will consider staying again
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
Was not good quality of property. Did not apply to IHG standards.
Facilities were not good. Even do not supply kettle and tea. Plumbing system was not proper. Toilet was blocked and feels uncomfortable.Morning breakfast had not much selections.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Prime location
None
stayed in April, 2025
Guest Score 7 out of 10
Good
Great location.
The hotel is good stock but it is currently not operated well. The staff is not helpful. There is no kettle in the room. Our room was facing a wall. The restaurant is mediocre compared to all the great food around it. The AC control display is so bright, it illuminates the whole room at night. No soap?! No parking discount or other parking arrangement except the shady place next door.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Comfy beds and rooms, excellent location and top-notch staff, happy and helpful!
stayed in March, 2025
Guest Score 7 out of 10
Good
Good staff, pretty good location. Rooms are small but quite comfortable.
We had a city view room, which was a bit more expensive, but as a result we got very dirty windows that we didn't even want to look through. In addition, there was a smell of something old in the room, the furniture was relatively new, but the smell remained as if the furniture was very old, and it made the air heavy. It was also surprising that there was no breakfast.
stayed in March, 2025
Guest Score 5 out of 10
Fair
nice people working in the staff and very convenient place and front desk hours
Had some minor inconvinients with their internal processes: one related to breakfast (I paid for it but when I checked in they told me I didn't have it included) the other related to invoice (the booking page says to request it to them I messaged them asking it they told me to request it once I'm there, I did that, they told me when I check out, I requested at checkout they told me they'd send it via email, didn't get it, had to ask for it again, and they said since I payed upfront I should use the booking receipt)
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Area information

    Airports Show all on map »

    • Commodore Center - 8.51 mi
    • Metropolitan Oakland Intl Airport - 11.37 mi
    • San Francisco Intl Airport - 11.73 mi
    • Hayward Executive - 18.09 mi
    • Half Moon Bay - 19.44 mi
    • San Carlos - 20.93 mi
    • Buchanan Field - 23.91 mi
    • Palo Alto - 27.71 mi
    • Napa County - 30.35 mi
    • Moffett Federal Airfield - 32.45 mi
    • Livermore Municipal - 32.96 mi

    Museums

      Art Galleries Show all on map »
      • Christopher Clark Fine Art - 648 f
      • Theatre District San Francisco - 1,024 f
      • San Francisco Museum of Craft + Design - 0.22 mi
      • Smile A Gallery with Tongue in Chic - 0.25 mi
      • Jewish Museum San Francisco The Inc - 0.31 mi
      • Fine Arts Museums Of San Francisco - 0.35 mi
      • Cartoon Art Museum - 0.40 mi
      • Robert Koch Gallery Inc - 0.41 mi
      • Fine Arts Museum of San Francisco - 0.43 mi
      • Contemporary Jewish Museum - 0.47 mi
      • California Academy Of Sciences - 0.49 mi
      • Rush Gold Trail Foundation - 0.50 mi

    Transport

      Train stations Show all on map »
      • BART - Powell St. Station - 0.25 mi
      • Powell Street Bay Area Rapid Transit Station - 0.25 mi
      • BART - Civic Center Station - 0.47 mi

    Services

      Spas Show all on map »
      • Moonlight Spa - 0.42 mi

    Other attractions

      Theatres Show all on map »
      • Curran Theatre - 359 f
      • Geary Theatre - 418 f
      • American Conservatory Theater - 484 f
      • Golden Gate Theatre - 0.27 mi
      Historical Buildings Show all on map »
      • Glide Memorial United Methodist Church - 499 f
      • Market Street Theatre and Loft Historic District - 0.29 mi
      • San Francisco Saint Francis Memorial Hospital - 0.35 mi
      • St. Patrick's Catholic Church - 0.45 mi
      Golf Courses Show all on map »
      • Olympic Lake - Club - 716 f
      Famous Streets Show all on map »
      • Union Square - 0.21 mi
      National Parks Show all on map »
      • Union Square Park - 0.24 mi
      • Huntington Park - 0.40 mi
      Shopping Center Show all on map »
      • Westfield Shopping Mall - 0.26 mi
      • San Francisco Centre Shopping Center - 0.27 mi
      • One Union Square Shopping Center - 0.29 mi
      • Galleria at Crocker Center Shopping Center - 0.49 mi
      • Yerba Buena Square Shopping Center - 0.52 mi
      Things to do Show all on map »
      • The Warfield - 0.28 mi
      • Yerba Buena Center - 0.52 mi
      Monuments and Landmarks Show all on map »
      • Grace Cathedral - 0.36 mi
      • James C. Flood Mansion - 0.38 mi
      • San Francisco Minta - 0.39 mi
      • Metreon - 0.41 mi
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      • Masonic Auditorium - 0.37 mi
      • Great American Music Hall - 0.42 mi
      Attractions Show all on map »
      • Defenestration - 0.51 mi
      Colleges and Universities Show all on map »
      • Architectural Foundation - 0.53 mi
      Other Show all on map »
      • Westfield San Francisco Centre - 0.29 mi
      • InterContinental Mark Hopkins San Francisco - 0.36 mi
      • O'Farrell-Larkin Mini-Park - 0.37 mi
      • Fairmont Hotel - 0.41 mi
      • Lottas Fountain - 0.46 mi
      • Yerba Buena Center For The Arts - 0.52 mi
      • St. Mary Square - 0.52 mi

Serrano Hotel

405 Taylor Street, San Francisco, California, 94102, United States