Palace Hotel A Luxury Collection Hotel San Francisco
2 New Montgomery Street, San Francisco, California, 94105, United States
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2 New Montgomery Street, San Francisco, California, 94105, United States
Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Chapel/shrine
  • On-site parking
  • indoor pool
  • kitchenware
  • 24-hour security
  • Concierge services
  • Hair/Beauty Salon
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Spanish
  • Happy Hour
  • Non-Smoking Rooms Available
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Free face masks
  • Grocery delivery
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Internet access (charges may apply)
  • Pets allowed (charges may apply)
  • Wi-Fi available in public areas (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Palace Hotel A Luxury Collection Hotel San Francisco
Rates from View more information >>

Airports Show all on map »

  • Commodore Center - 8.75 mi
  • Metropolitan Oakland Intl Airport - 10.95 mi
  • San Francisco Intl Airport - 11.82 mi
  • Hayward Executive - 17.71 mi
  • Half Moon Bay - 19.75 mi
  • San Carlos - 20.87 mi
  • Buchanan Field - 23.38 mi
  • Palo Alto - 27.54 mi
  • Napa County - 30.07 mi
  • Moffett Federal Airfield - 32.26 mi
  • Livermore Municipal - 32.47 mi

Museums

  • Rush Gold Trail Foundation - 339 f
  • GLBT Historical Society - 611 f
  • Robert Koch Gallery Inc - 726 f
  • Fine Arts Museums Of San Francisco - 0.21 mi
  • San Francisco Museum of Modern Art - 0.21 mi
  • Contemporary Jewish Museum - 0.21 mi
  • San Francisco Museum of Modern Art (SFMOMA) - 0.22 mi
  • San Francisco Museum of Modern Art - 0.22 mi
  • Jewish Museum San Francisco The Inc - 0.24 mi
  • Museum of Modern Art - 0.24 mi
  • Wells Fargo History Museum - 0.32 mi
  • Cartoon Art Museum - 0.33 mi
  • Theatre District San Francisco - 0.35 mi
  • Smile A Gallery with Tongue in Chic - 0.37 mi
  • Pacific Heritage Museum - 0.37 mi
  • San Francisco Children's Museum - 0.39 mi
  • Zeum - 0.39 mi
  • Fine Arts Museum of San Francisco - 0.39 mi
  • Pacific Heritage Museum of San Francisco - 0.39 mi
Click here to leave your opinion >>
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 7 out of 10
Good
Location and staff
Wifi is too expensive
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The pool, gym and breakfast
All good
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
the Pool and hottub not fun for couples the main area closed all weekend
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Great location and everyone…except one…of the staff was fabulous
A very surly and rude woman at the GC take out stand.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Pool, bar, friendly staff, beautiful facilities
I waited for over 45 minutes to try to get breakfast three consecutive days before giving up each time. They did not look that busy but long lines each morning discouraged me from waiting. They need to hire more restaurant staff. Major disappointment of never being able to eat in that gorgeous room!
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Everything except one important mistake.
This was a birthday present, and I (the guests' mother/MIL) specifically asked and received assurance from the hotel staff that ALL incidental charges would be placed on my credit card, which I registered in advance with the hotel. Unfortunately, that agreement was not honored by the staff. I am VERY unhappy. I have had to ask my son to get a reimbursement from me, which is like leaving the price tag on the gift. Tacky, but necessary.
stayed in April, 2025
Guest Score 3 out of 10
Poor
The lobby looks nice, but I didn't see that it's possible to order food or drinks there.
The hotel's name said it was "luxury," but it really wasn't. Instead of being fancy, the furniture looked old and worn out, there are spots on the wall, the paint was faded, there was dust everywhere and even the elevators were not clean. The swimming pool was gross, with hair and plastic floating in it. Usually, nice hotels smell good and the staff treats you special, but this hotel was nothing like that. I stayed for nine days, and no one from the hotel even talked to me. In fancy hotels, they usually ask if everything is okay and make sure you're having a good time.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Commodore Center - 8.75 mi
    • Metropolitan Oakland Intl Airport - 10.95 mi
    • San Francisco Intl Airport - 11.82 mi
    • Hayward Executive - 17.71 mi
    • Half Moon Bay - 19.75 mi
    • San Carlos - 20.87 mi
    • Buchanan Field - 23.38 mi
    • Palo Alto - 27.54 mi
    • Napa County - 30.07 mi
    • Moffett Federal Airfield - 32.26 mi
    • Livermore Municipal - 32.47 mi

    Transport

      Train stations Show all on map »
      • BART - Montgomery St. Station - 74 f
      • Montgomery Street Bay Area Rapid Transit Station - 125 f
      • BART - Embarcadero Station - 0.37 mi

    Museums

      Art Galleries Show all on map »
      • Rush Gold Trail Foundation - 339 f
      • GLBT Historical Society - 611 f
      • Robert Koch Gallery Inc - 726 f
      • Fine Arts Museums Of San Francisco - 0.21 mi
      • San Francisco Museum of Modern Art - 0.21 mi
      • Contemporary Jewish Museum - 0.21 mi
      • San Francisco Museum of Modern Art (SFMOMA) - 0.22 mi
      • San Francisco Museum of Modern Art - 0.22 mi
      • Jewish Museum San Francisco The Inc - 0.24 mi
      • Museum of Modern Art - 0.24 mi
      • Wells Fargo History Museum - 0.32 mi
      • Cartoon Art Museum - 0.33 mi
      • Theatre District San Francisco - 0.35 mi
      • Smile A Gallery with Tongue in Chic - 0.37 mi
      • Pacific Heritage Museum - 0.37 mi
      • San Francisco Children's Museum - 0.39 mi
      • Zeum - 0.39 mi
      • Fine Arts Museum of San Francisco - 0.39 mi
      • Pacific Heritage Museum of San Francisco - 0.39 mi

    Services

      Spas Show all on map »
      • Moonlight Spa - 0.25 mi

    Other attractions

      Historical Buildings Show all on map »
      • Hobart Building - 352 f
      • Flat Iron Building - 597 f
      • St. Patrick's Catholic Church - 0.24 mi
      • Italian Swiss Hospital - 0.37 mi
      Colleges and Universities Show all on map »
      • Center Fo Aids Prvntion Stdies - 419 f
      • Architectural Foundation - 576 f
      • Golden Gate University - 1,001 f
      Shopping Center Show all on map »
      • Galleria at Crocker Center Shopping Center - 491 f
      • One Union Square Shopping Center - 0.26 mi
      Famous Streets Show all on map »
      • Market Street - 566 f
      • Financial District - 0.33 mi
      • Union Square - 0.34 mi
      Things to do Show all on map »
      • Yerba Buena Center - 847 f
      • Moscone Center - 0.31 mi
      Monuments and Landmarks Show all on map »
      • Mechanics Monument - 0.23 mi
      • Metreon - 0.31 mi
      National Parks Show all on map »
      • Union Square Park - 0.31 mi
      Beaches Show all on map »
      • Transbay Terminal - 0.33 mi
      Other Show all on map »
      • Conventions - 144 f
      • Palace Hotel - 164 f
      • Lottas Fountain - 462 f
      • Yerba Buena Center For The Arts - 870 f
      • Mechanics Plaza - 0.23 mi
      • St. Mary Square - 0.28 mi
      • Saint Marys Square - 0.30 mi
      • Bank of California - 0.31 mi
      • Stovepipe Wells Village - 0.38 mi

Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street, San Francisco, California, 94105, United States