Hi San Francisco Downtown Hostel
312 Mason Street, San Francisco, California, 94102, United States
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312 Mason Street, San Francisco, California, 94102, United States
HI San Francisco Downtown Hostel features a central location, just a 5-minute walk from shopping and dining in Union Square. This hostel features both shared dorms and private rooms, and select rooms include an private bathroom, sink, and mirror. Guests have access to all common areas, including a full kitchen and an amply furnished lounge. Free WiFi is available throughout the property. Secure lockers are offered. Laundry facilities is located on site. HI San Francisco Downtown Hostel is a 7-minute walk from the Chinatown Gates and 5-minute walk from San Francisco Center on Market Street.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • 24-Hour Front Desk
  • Elevator
  • Shared kitchen
  • Wheelchair accessible
  • Free Wi-Fi
  • Game Room
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • Portuguese
  • Spanish
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Free face masks
  • Chinese [Mandarin]
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • Heating in public area
  • Cleaning products available
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Staff and location are top top !!
Bed could be more comfortable and lift also takes a bit of time. Anyway, Hotel is great value for money for the location.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
stayed in October, 2025
Guest Score 7 out of 10
Good
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Pretty nice location to move around the city
The only downside of the place is that there are no private bathrooms on each room, but for a quick stay it works perfectly fine
stayed in October, 2025
Guest Score 7 out of 10
Good
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Very friendly staff. Good location They have a lift.
The nursery height toilets are beyond belief at 10cm below knee height and shower in a slippery bath with no grab rail. Both these things do not suit dodgy knees and are unfortunately typical in America.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 7 out of 10
Good
Clean and basic room
For the price I paid it wasn't really good value. 270 USD for a very basic room without breakfast where I couldn't block the street lights because the curtains were too thin, and the windows didn't block out the noise either. A few additional touches would make this hostel much better (like making the room look a bit less frugal and getting a hair dryer that actually works, and installing soundproof windows). The staff at reception weren't friendly at all too... One of them kept looking at his phone while answering my question. Overall, not a bad hostel but as I said there are a lot of things to improve to make guests feel more welcome
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Location, bed and facilities
I drove for 2 hours. Hours to get to San Francisco i knew it was going to be hard to stop the car to check in. after stopping the car, i got into the hostel. and had two people in front of me checking in. then asked for permission for the front desk guy. and asked if there was a bathroom that i could use as i was in a lot of need to go to the bathroom. then, the front desk guy said that there was no bathroom. i already at the front desk said: IF there is NO BANHEIRO, CANEL MY RESERVA. then he with the same angry face and without empathy and joy said there was a bathroom on the upper floor. i ran up so i could pee, and when i got upstairs it had no easy identification of where the bathroom was. so i was looking for the bathroom and without finding i pee in my pants. very pee, i got all wet. totally missing the magic of being in San Francisco, because of the lack of education and kindness of a person from the reception. it is sad to see a person who works with Hospitality, with reception of guests and not knowing how to be cordial and kind to the guests themselves and clients. i had to wear another pants to go out in San Francisco. the pants that was not hot for the night and that i had booked for the Sunday morning. very sad and upset with this situation and extremely dissatisfied with the service of the Hostel. all on account of a bathroom.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Peaceful, calm, not noisy
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
All were great for the price.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location was central and ok
Construction work ongoing
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Area information

    Airports Show all on map »

    • Commodore Center - 8.57 mi
    • Metropolitan Oakland Intl Airport - 11.27 mi
    • San Francisco Intl Airport - 11.73 mi
    • Hayward Executive - 18.01 mi
    • Half Moon Bay - 19.49 mi
    • San Carlos - 20.91 mi
    • Buchanan Field - 23.81 mi
    • Palo Alto - 27.66 mi
    • Napa County - 30.30 mi
    • Moffett Federal Airfield - 32.40 mi
    • Livermore Municipal - 32.85 mi

    Museums

      Art Galleries Show all on map »
      • Christopher Clark Fine Art - 284 f
      • Theatre District San Francisco - 549 f
      • San Francisco Museum of Craft + Design - 961 f
      • Smile A Gallery with Tongue in Chic - 1,037 f
      • Jewish Museum San Francisco The Inc - 0.21 mi
      • Fine Arts Museums Of San Francisco - 0.26 mi
      • Robert Koch Gallery Inc - 0.31 mi
      • Cartoon Art Museum - 0.31 mi
      • Contemporary Jewish Museum - 0.37 mi
      • Fine Arts Museum of San Francisco - 0.38 mi
      • Rush Gold Trail Foundation - 0.40 mi
      • California Academy Of Sciences - 0.42 mi
      • San Francisco Children's Museum - 0.46 mi

    Transport

      Train stations Show all on map »
      • Powell Street Bay Area Rapid Transit Station - 959 f
      • BART - Powell St. Station - 997 f
      • BART - Montgomery St. Station - 0.44 mi
      • Montgomery Street Bay Area Rapid Transit Station - 0.46 mi

    Services

      Spas Show all on map »
      • Moonlight Spa - 0.35 mi

    Other attractions

      Theatres Show all on map »
      • Geary Theatre - 279 f
      • American Conservatory Theater - 298 f
      • Curran Theatre - 376 f
      • Golden Gate Theatre - 0.29 mi
      Famous Streets Show all on map »
      • Union Square - 562 f
      Golf Courses Show all on map »
      • Olympic Lake - Club - 678 f
      National Parks Show all on map »
      • Union Square Park - 763 f
      • Huntington Park - 0.42 mi
      Historical Buildings Show all on map »
      • Glide Memorial United Methodist Church - 797 f
      • Market Street Theatre and Loft Historic District - 0.31 mi
      • St. Patrick's Catholic Church - 0.35 mi
      • San Francisco Saint Francis Memorial Hospital - 0.43 mi
      Shopping Center Show all on map »
      • Westfield Shopping Mall - 947 f
      • One Union Square Shopping Center - 1,000 f
      • San Francisco Centre Shopping Center - 0.20 mi
      • Galleria at Crocker Center Shopping Center - 0.40 mi
      • Yerba Buena Square Shopping Center - 0.46 mi
      Things to do Show all on map »
      • The Warfield - 0.27 mi
      • Yerba Buena Center - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Metreon - 0.32 mi
      • San Francisco Minta - 0.33 mi
      • James C. Flood Mansion - 0.38 mi
      • Grace Cathedral - 0.39 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Masonic Auditorium - 0.39 mi
      Colleges and Universities Show all on map »
      • Architectural Foundation - 0.44 mi
      Other Show all on map »
      • Westfield San Francisco Centre - 0.22 mi
      • InterContinental Mark Hopkins San Francisco - 0.35 mi
      • Lottas Fountain - 0.36 mi
      • Fairmont Hotel - 0.40 mi
      • Yerba Buena Center For The Arts - 0.42 mi
      • St. Mary Square - 0.45 mi
      • Palace Hotel - 0.45 mi

Hi San Francisco Downtown Hostel

312 Mason Street, San Francisco, California, 94102, United States