Hi San Francisco Downtown Hostel
312 Mason Street, San Francisco, California, 94102, United States
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312 Mason Street, San Francisco, California, 94102, United States
HI San Francisco Downtown Hostel features a central location, just a 5-minute walk from shopping and dining in Union Square. This hostel features both shared dorms and private rooms, and select rooms include an private bathroom, sink, and mirror. Guests have access to all common areas, including a full kitchen and an amply furnished lounge. Free WiFi is available throughout the property. Secure lockers are offered. Laundry facilities is located on site. HI San Francisco Downtown Hostel is a 7-minute walk from the Chinatown Gates and 5-minute walk from San Francisco Center on Market Street. Please note that restoration work on our building’s historic exterior will continue through the end of 2025. We are making every effort to assign reservations away from areas that may experience daytime noise. For any questions or concerns, please contact the hostel directly.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Shower
  • Shared kitchen
  • Wheelchair accessible
  • Free Wi-Fi
  • Game Room
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • Portuguese
  • Spanish
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Free face masks
  • Chinese [Mandarin]
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • Heating in public area
  • Cleaning products available
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 8 out of 10
Very Good
- Location of the property was good and it was reasonably safe in the streets even though the Tenderloin area in SF generally has safety concerns. It seemed this was a relatively safer part of the area. - The cleaning ladies are doing a great job as the bathrooms and rooms were consistently clean. - Living rooms and kitchen were spacious and nice to hang out in - There was an elevator which made the movement with bags easier
A guy who stayed in my room had some attitude and hygiene issues. He smelled a bit but honestly nothing out of the norm for a 4-bed male dorm in a budget hostel. The main issue was with his attitude as in the morning he complained about me using the sink faucet in the room and about the smell of my Axe deodorant. Upside is when I complained at the front desk, they were quick and helpful to take action by moving me to a different room and leaving a note on his profile.
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 7 out of 10
Good
stayed in June, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
The staff is quite helpful, they changed the room when I asked for it, and I could store my luggage
I booked it because I know other HI Hostels, however, this one is WAY worse - way smaller, no proper common space, the building is super old, and the rooms are tiny. On top of that the neighborhood is full of homeless people and the hostel itself also hosts some particular guests...
stayed in May, 2026
Guest Score 7 out of 10
Good
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
The hotel does not have its own parking; there is simply a $3 discount on parking. noisy roommates!
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 7 out of 10
Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Safe, clean and cosy
Nothing
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
I loved that it felt nice and quaint. Definitely has different vibes on the inside than the outside. Super cool.
No complaints.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
I loved that it felt nice and quaint. Definitely has different vibes on the inside than the outside. Super cool.
No complaints.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The public areas were adorable, a nice lobby, lounge and kitchen. I appreciated the amenities in the lobby, such as free coffee, cheap snacks and toiletries. The private room was quite comfy as well. The staff were super friendly and had great tips to help us find our way to the OAK airport out.
Some of the pillows were very thick and uncomfortable. There were however other pillows available in our room!
stayed in May, 2026
Guest Score 8 out of 10
Very Good
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stayed in May, 2026
Guest Score 8 out of 10
Very Good
I liked the organization and the cleanliness at this hostel. The location was also amazing in San Francisco.
Staff was a bit rude and different people provided contradictory instructions.
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Area information

    Airports Show all on map »

    • Commodore Center - 8.57 mi
    • Metropolitan Oakland Intl Airport - 11.27 mi
    • San Francisco Intl Airport - 11.73 mi
    • Hayward Executive - 18.01 mi
    • Half Moon Bay - 19.49 mi
    • San Carlos - 20.91 mi
    • Buchanan Field - 23.81 mi
    • Palo Alto - 27.66 mi
    • Napa County - 30.30 mi
    • Moffett Federal Airfield - 32.40 mi
    • Livermore Municipal - 32.85 mi

    Museums

      Art Galleries Show all on map »
      • Christopher Clark Fine Art - 284 f
      • Theatre District San Francisco - 549 f
      • San Francisco Museum of Craft + Design - 961 f
      • Smile A Gallery with Tongue in Chic - 1,037 f
      • Jewish Museum San Francisco The Inc - 0.21 mi
      • Fine Arts Museums Of San Francisco - 0.26 mi
      • Robert Koch Gallery Inc - 0.31 mi
      • Cartoon Art Museum - 0.31 mi
      • Contemporary Jewish Museum - 0.37 mi
      • Fine Arts Museum of San Francisco - 0.38 mi
      • Rush Gold Trail Foundation - 0.40 mi
      • California Academy Of Sciences - 0.42 mi
      • San Francisco Children's Museum - 0.46 mi

    Transport

      Train stations Show all on map »
      • Powell Street Bay Area Rapid Transit Station - 958 f
      • BART - Powell St. Station - 996 f
      • BART - Montgomery St. Station - 0.44 mi
      • Montgomery Street Bay Area Rapid Transit Station - 0.46 mi

    Services

      Spas Show all on map »
      • Moonlight Spa - 0.35 mi

    Other attractions

      Theatres Show all on map »
      • Geary Theatre - 279 f
      • American Conservatory Theater - 298 f
      • Curran Theatre - 376 f
      • Golden Gate Theatre - 0.29 mi
      Famous Streets Show all on map »
      • Union Square - 562 f
      Golf Courses Show all on map »
      • Olympic Lake - Club - 678 f
      National Parks Show all on map »
      • Union Square Park - 764 f
      • Huntington Park - 0.42 mi
      Historical Buildings Show all on map »
      • Glide Memorial United Methodist Church - 796 f
      • Market Street Theatre and Loft Historic District - 0.31 mi
      • St. Patrick's Catholic Church - 0.35 mi
      • San Francisco Saint Francis Memorial Hospital - 0.43 mi
      Shopping Center Show all on map »
      • Westfield Shopping Mall - 947 f
      • One Union Square Shopping Center - 1,001 f
      • San Francisco Centre Shopping Center - 0.20 mi
      • Galleria at Crocker Center Shopping Center - 0.40 mi
      • Yerba Buena Square Shopping Center - 0.45 mi
      Things to do Show all on map »
      • The Warfield - 0.27 mi
      • Yerba Buena Center - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Metreon - 0.32 mi
      • San Francisco Minta - 0.33 mi
      • James C. Flood Mansion - 0.38 mi
      • Grace Cathedral - 0.39 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Masonic Auditorium - 0.39 mi
      Colleges and Universities Show all on map »
      • Architectural Foundation - 0.44 mi
      Other Show all on map »
      • Westfield San Francisco Centre - 0.22 mi
      • InterContinental Mark Hopkins San Francisco - 0.35 mi
      • Lottas Fountain - 0.36 mi
      • Fairmont Hotel - 0.40 mi
      • Yerba Buena Center For The Arts - 0.42 mi
      • St. Mary Square - 0.45 mi
      • Palace Hotel - 0.45 mi

Hi San Francisco Downtown Hostel

312 Mason Street, San Francisco, California, 94102, United States