Club Donatello
501 Post Street, San Francisco, California, 94102, United States
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US: +1 888-428-0763
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Address
501 Post Street, San Francisco, California, 94102, United States
Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms with free WiFi. Club Donatello’s air-conditioned guest rooms are equipped with a 50-inch HD LED TV and a Blu-ray DVD player. A compact refrigerator, an in-room safe and a mini-bar are also provided. Donatello’s Club 1500 is located on the top floor of the building and offers panoramic views of the city. Zingari Ristorante serves authentic Northern Italian cuisine. Guests of Club Donatello have free access to the gym and 24-hour business center. Tour assistance are also provided by the concierge. A.C.T.’s Geary Theater is just 3 minutes’ walk from Club Donatello. Home of professional baseball’s San Francisco Giants, ORACLE Park is 10 minutes’ drive away. San Francisco’s Ferry Building Marketplace is 1.1 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Refrigerator
  • Heating
  • Wheelchair accessible
  • mini bar
  • vending machine
  • kitchenware
  • 24-hour security
  • Concierge services
  • Daily Newspaper
  • Designated Smoking Area
  • Free Wi-Fi
  • Game Room
  • Massage services
  • Restaurant(s)
  • English
  • Spanish
  • Filipino
  • Non-Smoking Rooms Available
  • Parking Available
  • Sofa
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Food delivery
  • Audible alarm
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Laundry services
  • Non-smoking property
  • Separate shower/bathtub
  • Spa/sauna
  • Toiletries provided
  • TV & Movies/Shows
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Good Central location to everything. Many bars and plenty of eateries around the hotel when you feel like spending some time near by. On site Italian restaurant tasted world class with live music on the piano. The room is very nice with a comfy bed.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
I would really have to be extra picky to find anything negative about the hotel or my stay. The room was beautiful, large, and perfectly clean. The staff were all very friendly and helpful. Walking distance to everything I needed during my stay. Bed was great, and the towels were large and very soft. Everyone was very responsive and professional to any needs.
Again, I am being extremely picky here, but really, no complaints. Just some things to be aware of. The site advertised blue ray players in the room, which were not available. I always travel with my own, so no problem. The bathrobes offered will not fit a 240 lb man. The shower head adjustment was a little goofy, but we made it work. Also, this is no reflection on the hotel, but note to any travelers who are unfamiliar with San Francisco... if you wish to walk around the area, as i always love to do, taking a right from the park next to the hotel leads you right into the tenderloin district, so venture the opposite direction for your own comfort.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Central location. Not over the top. Large room. Great value.
Some fittings are a bit old.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Room size is large and comfortable. Sheets were very nice. Shower with glass sliding doors is very nice.
Water pressure in the shower isn't constant and sometimes you get spurts of colder water while showering.
stayed in March, 2025
Guest Score 3 out of 10
Poor
Nice staff, clean property, good location for our purposes
Extremely noisy; street noise all night, sirens, banging, loud music and voices, even though on the 11th floor. Felt like I was sleeping in the street. Very poorly insulated windows obviously. Also, unable to darken room, due to corner location, two windows had shutters that didn't close completely. Pillows were like rocks, both my spouse and I had difficulty staying in one position long as our ears would start hurting from the hard pillows. Not a good value for price.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
The property exceeded our expectations. The rooms were spacious and clean and the location was awesome! Would absolutely stay there again.
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Location was good. Room was large and comfortable.
I left a nightgown by mistake and could not communicate with staff for its return. No one answered my calls and no one responded to my email sent to "Lost & Found". So, altough our stay was fine, the customer service was poor.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 8 out of 10
Very Good
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in February, 2025
Guest Score 4 out of 10
Disappointing
The Donatello was so close to scoring at least a 9... the room was large and well equipped, the staff all seemed friendly and welcoming, and its location is great.
The Noise! There was a regular burst of noise for a few seconds every minute or so which sounded a bit like a hose pipe spraying on the ductwork. When we put this to the front desk, they said we had been warned of the building works. When we pointed out it occurred at night too, constantly disturbing sleep, then they tried to say it was the street cleaning. When we pointed out this noise occurred 24/7, they agreed it wasn't either of these and plenty of others had commented on this issue too, including the 3 ladies who were also at the front desk at the same time!! While we expect there to be some city noise in a city centre hotel, this, along with the single glazed windows which let a remarkable amount of street noise in (I double checked there wasn't actually a window cracked open as that is how it sounded) is not the standard of a supposedly quality establishment for which we were charged an average of $247 per night.
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
stayed in December, 2024
Guest Score 8 out of 10
Very Good
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
stayed in December, 2024
Guest Score 5 out of 10
Fair
Nothing beside the location
The rooms were not clean enough especially the bathroom. The amenities were of poor quality. The staff were just doing their job… nothing more
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Friendly, helpful staff. The room was spacious and exceptionally clean. Good location in the heart of downtown San Francisco.
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
Location was very central to Union Square, Chintatown. Bed was so very comfortable. Room was spacious and had a microwave and coffee machine. Club floor was great for complimentary tea/coffee everyday.
I couldn't fault anything.
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Club Donatello

501 Post Street, San Francisco, California, 94102, United States