The Maids Head Hotel
Tombland, Norwich, NR3 1LB, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
Tombland, Norwich, NR3 1LB, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Packed lunches
- Cycling
- Heating
- Fax/photocopying
- Shared lounge/TV area
- On-site parking
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Outdoor furniture
- Bike tours
- Themed dinner nights
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room service available
- Parking available (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Norwich Airport - 3.11 mi
- Clear Sky Lodge - 8.85 mi
- Marham RAF - 31.37 mi
- Lakenheath RAF - 34.61 mi
Museums
- St Peter Hungate Museum and Brass Rubbing Centre - 353 f
- Mandells Gallery - 422 f
- Bridewell Museum - 983 f
- Norwich Museums & Archaeology Service - 0.21 mi
- Shirehall Royal Norfolk Regimental Museum - 0.23 mi
- Strangers Hall Museum - 0.24 mi
- The Mustard Shop Museum - 0.33 mi
- John Jarrold Printing Museum - 0.50 mi
- City of Norwich Aviation Museum - 3.66 mi
Click here to leave your opinion >>
Nick (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Callan (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Great location
Being charged for parking
Sheila (young couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
The staff were very friendly and helpful.
The food was good both at breakfast and evening meal.
The location was good able to walk into centre.
The shower was powerful and hot and the bathroom was a good size.
The room booked was a standard one but it was very small, you could have opened the door without getting out of bed. It felt as though it was a single room with a double bed put in.
The decor needs updating in the room and also the bathroom.
Norris (group)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Staff were outstanding. Helpful and kind but not pushy.
Lighting in the room was not great, particularly for applying makeup in the evening before going out.
Jane (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Bridget (solo traveller)
stayed in October, 2026
Guest Score 7 out of 10
Good
I needed a location close to the cathedral so this was ideal. The hotel was quiet at night and the bed was comfortable, Breakfast offered a good choice but was quite highly priced. Staff were friendly and attentive, especially reception staff.
I will not accept room 222 again ( had it before and it is maybe the worst they have). It is very small for a double, has a view onto blank walls and roofs and ventilation extractors. If you open the wondows, you have a kitchen smells and the room is gloomy with a colony of pigeons right opposite the window. There are very many small flights of slippery wooden steps in this hotel in spite of having a lift so it is quite hard for a person with mobility issues to get around and the room number is hard to locate on leaving the lift.
Swanney (solo traveller)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Breakfast very good location excellent
Restaurant staff talking amongst themselves too much quality of food served could have been much better especially the prices of each coarse
Brian (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Central, historic hotel. The 'hidden' bar was a nice surprise.
Russell (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Stayed in the junior suite, great space. Incredible room service, lovely clean area, friendly staff - comfortable bed. Perfect for a city stay
Happy with everything.
Sharon (review category business travellers)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The staff were so pleasant, positive , pro-active and professional.
No lift to my floor Cathedral but staff assisted me with my luggage.
Gareth (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was delicious
Staffs was helpful
Car park not bigger enough and cars was parking on double yellow lines
Paula (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The position of the hotel is brilliant.
Cat (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Very friendly staff. Clean and good location.
Bath in room!
Nothing.
Geoff (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Absolutely stunning hotel, fabulous location and we had an amazing view of the cathedral.
The town centre was just a ten minute walk from the hotel.
Staff were all so friendly and accommodating.
Nothing. Everything was spot on.
Debbie (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Mary (group)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Located
Expensive food
Philip (solo traveller)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Jonathan (solo traveller)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
John (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Location
Staff
Cleanliness
Room heating complicated to adjust
Erica (family with young children)
stayed in October, 2026
Guest Score 7 out of 10
Good
The staff were great, very friendly, we also really enjoyed the tour in the Bentley this really stood out. I liked that there were mirrors in the bedroom near plugs, it's amazing how many rooms don't get this right.
I did not like our room, simply there was too much furniture in it, I could not walk around the bed as the table and chairs were right by it and looked out of place. There was also a sofa bed, that made it seem like a family room. I ended up having to move furniture around. We thought we were getting an exec room, the standard fell short in my view against others I have stayed in. The bathroom was good, it's was frustrating that there was no conditioner in the room (people with long hair need this)! there was also no body lotion, I mention this as the pictures show small bottles so I expected these things to be there and did not pack either. There was noise from Disco both nights, useful that reception gave us a heads up and it did not impact our sleep but one to factor when your booking if you are a light sleeper. It was a shame we were staying for my mum special birthday and we both felt a bit disappointed with the room.
In the bar, staff lacked experience on making drinks.
Thank you for your information!
Area information
- Norwich Airport - 3.11 mi
- Clear Sky Lodge - 8.85 mi
- Marham RAF - 31.37 mi
- Lakenheath RAF - 34.61 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 353 f
- Mandells Gallery - 422 f
- Bridewell Museum - 983 f
- Norwich Museums & Archaeology Service - 0.21 mi
- Shirehall Royal Norfolk Regimental Museum - 0.23 mi
- Strangers Hall Museum - 0.24 mi
- The Mustard Shop Museum - 0.33 mi
- John Jarrold Printing Museum - 0.50 mi
- City of Norwich Aviation Museum - 3.66 mi
- The Great Hospital - 0.37 mi
- Norwich Railway Station - 0.53 mi
- Brundall Gardens - 5.07 mi
- Norwich Cathedral - 433 f
- St Andrews Church - 766 f
- Norwich Castle - 0.24 mi
- Castle Acre Priory - 0.27 mi
- St Giles Church - 0.38 mi
- Norwich Train Station Building - 0.45 mi
- Catholic Cathedral of St John the Baptist - 3.71 mi
- Salhouse Station - 4.92 mi
- Norwich Puppet Theatre - 0.25 mi
- Dragon Hall - 0.87 mi
- Dunston Hall - 4.26 mi
- Cow Tower - 0.28 mi
- Woodrow Pilling Park - 1.05 mi
- Wensum Park - 1.33 mi
- Eaton Park - 2.00 mi
- Earlham Park - 2.11 mi
- Eaton Golf Club - 2.15 mi
- Royal Norwich Golf Club - 3.19 mi
- Sprowston Park Golf Club - 3.46 mi
- Costessey Park Golf Club - 4.42 mi
- University of East Anglia - 2.38 mi
- Elm Hill Contemporary Art - 281 f
- Tombland - 314 f
- St Andrews and Blackfriars Halls - 868 f
- Prince of Wales Road - 0.26 mi
- Norwich Market - 0.33 mi
- James Stuart Garden - 0.38 mi
- The Guildhall Norwich - 0.43 mi
- St Peter Mancroft - 0.48 mi
- St Julians Shrine - 0.51 mi
- Norwich City Football Club - 0.83 mi
- Inspire Hands On Science Centre - 0.84 mi
- The Plantation Garden - 1.07 mi
- Andersons Meadow - 1.34 mi
- Sweetbriar Marshes - 2.00 mi
- Sainsbury Centre for Visual Arts - 2.47 mi
- Bowthorpe Marsh - 2.91 mi
- Horsford Castle Hill - 4.53 mi
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The Maids Head Hotel
Tombland, Norwich, NR3 1LB, United Kingdom