Mercure Norwich Hotel
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Heating
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Linens
- Private Entrance
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Sleep comfort items
- Accessible by stairs
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Norwich Airport - 1.73 mi
- Clear Sky Lodge - 8.02 mi
- Marham RAF - 30.01 mi
- Lakenheath RAF - 34.09 mi
Museums
- John Jarrold Printing Museum - 1.59 mi
- The Mustard Shop Museum - 1.87 mi
- Strangers Hall Museum - 1.88 mi
- Mandells Gallery - 1.95 mi
- Bridewell Museum - 1.96 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 1.98 mi
- Norwich Museums & Archaeology Service - 2.10 mi
- Shirehall Royal Norfolk Regimental Museum - 2.12 mi
- City of Norwich Aviation Museum - 2.22 mi
Click here to leave your opinion >>
Robert (family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Easy to find, plenty of parking, great location. Real cleanm friendly greeting. All in all a good budget hotel.
Haycock (review category business travellers)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
It was easy to find.
The rooms are really tired. There was mould on the walls around the windows, I was woken by water dripping from the air con unit onto the bedside table. The bathroom needed a good clean, black mould around tiles and the shower had mould around it.
Maria (solo traveller)
stayed in July, 2026
Guest Score 3 out of 10
Poor
Disabled parking
No choice of Gluten free food.
No fridge in room.
Kathy (family with young children)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
I didn’t like that there was no lift. The room was fine but too hot. Breakfast was ok, dinner was decent too.
Mitra (young couple)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Beds were comfortable and the staff were friendly and helpful
The original room we were given smelt so bad, it was like a mixture of burnt plastic, cigarette smoke and body odour. Tried opening the window to see if it helps and didn’t make a difference, we asked for a different room which the staff were happy to accommodate but it wasn’t cleaned properly there was marks on the toilet and bath. Toiletries had to be provided upon request and there was no tissue box in the room. The hotel doesn’t have a lift and it’s incredibly dated and run down. Definitely not a 4 star by any means. The staff however were helpful and friendly so couldn’t fault them but overall, not the best experience.
Wilkinson (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location
No lift
Debra (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Central to UEA for graduation. Bed was very comfortable air con worked well, shower was really good. Breakfast was really nice!!!
Can’t think of anything we didn’t like or can fault.
Dave (solo traveller)
stayed in July, 2026
Guest Score 7 out of 10
Good
Cynthia (group)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Very welcoming, all rooms were ready for early check in
Nothing
Pauline (solo traveller)
stayed in July, 2026
Guest Score 7 out of 10
Good
Stayed as I was attending a workshop in the hotel. Comfortable bed. Good parking. Staff very pleasant.
Rather dated. Carpets worn in places. But ok for one night.
Stefan (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
It’s location
There was no lift, partner has mobility issues and had to walk up flights of stairs
Susan (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
good size room, very comfortable bed and air conditioning was wonderful. Friendly and helpful staff
Had to move tv to access aircon switch (on and off power switch on wall only). Remote would have been better as we needed to turn it off in the night.
Trouble with room card. First attempt wouldn't work any way round. Had to go back down stairs to reception to get it sorted and the communal areas were very hot so it was annoying. When we returned at night-time we had the same issue (although we may not have tried it both ways that time to be fair, as we were tired). After returning to reception to get it sorted a member of staff followed us back up and showed us a tiny arrow on the card, which we would never have noticed. A larger arrow would be helpful.
Noisy staff woke us up at 4am sorting out a room and talking very loudly!
Nicky (solo traveller)
stayed in July, 2026
Guest Score 7 out of 10
Good
No outside space
Peter (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Loved the room and Close to pub
Room really needs a revamp as looks dated
Alan (Couple)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Quite convenient for getting around Norwich without going into the centre. Handy for visiting places to north and west, and the airport.
Poor situation at entrance to a commercial estate.
Dropped food on carpet in restaurant when we arrived. We informed waitress immediately. Dropped food ( a breakfast sausage) was still there by Table 28 when we had our final breakfast three days later, together with bits of pastry from a previous day's breakfast left on the carpet in clear view.
The staircase leading to the first floor were not kept clean. The same dirt was left on them for at least a couple of days.
There was no toilet brush in the bathroom, and the double toilet roll holder was inexplicably mounted below knee height, adjacent to the wc, instead of at the side, higher up.
The metal wall-mounted lamps over the bed were far too too low, and we both banged our heads on them when sitting up in bed.
The food available in the Brasserie was disappointing. Luckily we found a great pub in nearby Eaton, which served really good food, so we had our evening meal there three times during our four night stay.
Alan (young couple)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Quite convenient for getting around Norwich without going into the centre. Handy for visiting places to north and west, and the airport.
Poor situation at entrance to a commercial estate.
Dropped food on carpet in restaurant when we arrived. We informed waitress immediately. Dropped food ( a breakfast sausage) was still there by Table 28 when we had our final breakfast three days later, together with bits of pastry from a previous day's breakfast left on the carpet in clear view.
The staircase leading to the first floor were not kept clean. The same dirt was left on them for at least a couple of days.
There was no toilet brush in the bathroom, and the double toilet roll holder was inexplicably mounted below knee height, adjacent to the wc, instead of at the side, higher up.
The metal wall-mounted lamps over the bed were far too too low, and we both banged our heads on them when sitting up in bed.
The food available in the Brasserie was disappointing. Luckily we found a great pub in nearby Eaton, which served really good food, so we had our evening meal there three times during our four night stay.
Ashley (solo traveller)
stayed in July, 2026
Guest Score 3 out of 10
Poor
Staff very friendly
Hotel old and dilapidated. Carpets, furniture, everything in the rooms is knackered. In complete need of an overhaul.
James (review category business travellers)
stayed in July, 2026
Guest Score 5 out of 10
Fair
The staff were friendly
It’s very dated, cracked and a bit grimy in places. Can’t change temp on the aircon. Light pull in the bathroom was frayed and dirty
.l (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The room was exceptional spatious and clean.
Kabiru (young couple)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Thank you for your information!
Area information
- Norwich Airport - 1.73 mi
- Clear Sky Lodge - 8.02 mi
- Marham RAF - 30.01 mi
- Lakenheath RAF - 34.09 mi
- John Jarrold Printing Museum - 1.59 mi
- The Mustard Shop Museum - 1.87 mi
- Strangers Hall Museum - 1.88 mi
- Mandells Gallery - 1.95 mi
- Bridewell Museum - 1.96 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 1.98 mi
- Norwich Museums & Archaeology Service - 2.10 mi
- Shirehall Royal Norfolk Regimental Museum - 2.12 mi
- City of Norwich Aviation Museum - 2.22 mi
- The Great Hospital - 2.16 mi
- Norwich Railway Station - 2.49 mi
- Wensum Park - 0.64 mi
- Earlham Park - 1.83 mi
- Eaton Park - 2.43 mi
- Woodrow Pilling Park - 2.77 mi
- Royal Norwich Golf Club - 1.23 mi
- Costessey Park Golf Club - 2.48 mi
- Eaton Golf Club - 2.83 mi
- Bawburgh Golf Club - 3.63 mi
- Sprowston Park Golf Club - 3.72 mi
- Wensum Valley Golf Club - 4.01 mi
- Weston Park Golf Club - 4.96 mi
- Norwich Puppet Theatre - 1.90 mi
- Dragon Hall - 2.79 mi
- St Giles Church - 1.91 mi
- St Andrews Church - 1.96 mi
- Norwich Cathedral - 2.03 mi
- Norwich Castle - 2.08 mi
- Castle Acre Priory - 2.19 mi
- Norwich Train Station Building - 2.41 mi
- Catholic Cathedral of St John the Baptist - 5.30 mi
- University of East Anglia - 2.10 mi
- Cow Tower - 2.13 mi
- Sweetbriar Marshes - 0.32 mi
- Andersons Meadow - 0.62 mi
- Inspire Hands On Science Centre - 1.39 mi
- The Plantation Garden - 1.59 mi
- Elm Hill Contemporary Art - 1.93 mi
- St Andrews and Blackfriars Halls - 1.94 mi
- The Guildhall Norwich - 1.98 mi
- Norwich Market - 2.01 mi
- Tombland - 2.02 mi
- St Peter Mancroft - 2.06 mi
- Bowthorpe Marsh - 2.09 mi
- Sainsbury Centre for Visual Arts - 2.16 mi
- Prince of Wales Road - 2.23 mi
- James Stuart Garden - 2.34 mi
- St Julians Shrine - 2.40 mi
- Norwich City Football Club - 2.79 mi
- Horsford Castle Hill - 2.84 mi
Airports Show all on map »
Museums
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Hospitals
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Transport
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Mercure Norwich Hotel
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom