Mercure Norwich Hotel
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Heating
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Linens
- Private Entrance
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Sleep comfort items
- Accessible by stairs
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Xerox/fax in business center
Airports Show all on map »
- Norwich Airport - 1.73 mi
- Clear Sky Lodge - 8.02 mi
- Marham RAF - 30.01 mi
- Lakenheath RAF - 34.09 mi
Museums
- John Jarrold Printing Museum - 1.59 mi
- The Mustard Shop Museum - 1.87 mi
- Strangers Hall Museum - 1.88 mi
- Mandells Gallery - 1.95 mi
- Bridewell Museum - 1.96 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 1.98 mi
- Norwich Museums & Archaeology Service - 2.10 mi
- Shirehall Royal Norfolk Regimental Museum - 2.12 mi
- City of Norwich Aviation Museum - 2.22 mi
Click here to leave your opinion >>
Foret (Solo Traveler)
stayed in September, 2026
Guest Score 7 out of 10
Good
Service from staff
The room was not very clean.
Nigel (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Staff are friendly and helpful just need a tidy up on the outside and perhaps a few new carpet in the hallways, but overall I was happy
Perry (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Excellent good value breakfast. Service and replenishing food items was very good. This hotel has the basics right, ie cleanliness and service and communication.
Toilet roll was difficult to reach whilst sitting on the toilet. Soap holder was not close enough to the sink, poor positioning. My main gripe was that the hand held shower did not work and I needed this due to my disability. The shower should have been reported before we were allocated it. This hotel is in desperate need for a complete refurbishment. We didn't like the builders mugs, not appropriate for a hotel like Mercure.
Alan (Couple)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Quite convenient for getting around Norwich without going into the centre. Handy for visiting places to north and west, and the airport.
Poor situation at entrance to a commercial estate.
Dropped food on carpet in restaurant when we arrived. We informed waitress immediately. Dropped food ( a breakfast sausage) was still there by Table 28 when we had our final breakfast three days later, together with bits of pastry from a previous day's breakfast left on the carpet in clear view.
The staircase leading to the first floor were not kept clean. The same dirt was left on them for at least a couple of days.
There was no toilet brush in the bathroom, and the double toilet roll holder was inexplicably mounted below knee height, adjacent to the wc, instead of at the side, higher up.
The metal wall-mounted lamps over the bed were far too too low, and we both banged our heads on them when sitting up in bed.
The food available in the Brasserie was disappointing. Luckily we found a great pub in nearby Eaton, which served really good food, so we had our evening meal there three times during our four night stay.
Leigh (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The ppl
They need to get the pool up and running
David (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Decent hotel, food and drink is really good, great staff. Clean rooms. I'd stay here again if I'm in the area.
Nothing really comes to mind.
Mark (Couple)
stayed in November, 2025
Guest Score 2 out of 10
Poor
Breakfast was fine
Very noisy throughout the night time, shouting and screaming from the carpark and loud in the corridors.
Didn't sleep well at all.
No kettle, tea or coffee in the room.
Wasn't a pleasant experience.
Susan (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Needs updating no elevator either.
Kitisak (Group Traveler)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Nothing like,
Bad wifi internet.
Gordon (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
I asked for an extra chair in the room and one was produced at once.
The restaurant and food were the best I have ever encountered in comparable hotels.
Melanie (Couple)
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Staff were very friendly and helpful, great buffet breakfast, ample parking on site
dated accomodation,
Tsg (Business Traveler)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Alison (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Arturas (Business Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Zaur (Family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Christopher (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Nicholas (Couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Richard (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Only stayed 1 night, but staff were brilliant, room was clean and a wonderful breakfast in the morning.
Dominic (Business Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Gareth (Couple)
stayed in March, 2025
Guest Score 5 out of 10
Fair
Good location for a city break, close to main bus route.
No USB charge points in room. Advertised with swimming pool but hasn’t been there since Covid days
Thank you for your information!
Area information
- Norwich Airport - 1.73 mi
- Clear Sky Lodge - 8.02 mi
- Marham RAF - 30.01 mi
- Lakenheath RAF - 34.09 mi
- John Jarrold Printing Museum - 1.59 mi
- The Mustard Shop Museum - 1.87 mi
- Strangers Hall Museum - 1.88 mi
- Mandells Gallery - 1.95 mi
- Bridewell Museum - 1.96 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 1.98 mi
- Norwich Museums & Archaeology Service - 2.10 mi
- Shirehall Royal Norfolk Regimental Museum - 2.12 mi
- City of Norwich Aviation Museum - 2.22 mi
- The Great Hospital - 2.16 mi
- Norwich Railway Station - 2.49 mi
- Wensum Park - 0.64 mi
- Earlham Park - 1.83 mi
- Eaton Park - 2.43 mi
- Woodrow Pilling Park - 2.77 mi
- Royal Norwich Golf Club - 1.23 mi
- Costessey Park Golf Club - 2.48 mi
- Eaton Golf Club - 2.83 mi
- Bawburgh Golf Club - 3.63 mi
- Sprowston Park Golf Club - 3.72 mi
- Wensum Valley Golf Club - 4.01 mi
- Weston Park Golf Club - 4.96 mi
- Norwich Puppet Theatre - 1.90 mi
- Dragon Hall - 2.79 mi
- St Giles Church - 1.91 mi
- St Andrews Church - 1.96 mi
- Norwich Cathedral - 2.03 mi
- Norwich Castle - 2.08 mi
- Castle Acre Priory - 2.19 mi
- Norwich Train Station Building - 2.41 mi
- Catholic Cathedral of St John the Baptist - 5.30 mi
- University of East Anglia - 2.10 mi
- Cow Tower - 2.13 mi
- Sweetbriar Marshes - 0.32 mi
- Andersons Meadow - 0.62 mi
- Inspire Hands On Science Centre - 1.39 mi
- The Plantation Garden - 1.59 mi
- Elm Hill Contemporary Art - 1.93 mi
- St Andrews and Blackfriars Halls - 1.94 mi
- The Guildhall Norwich - 1.98 mi
- Norwich Market - 2.01 mi
- Tombland - 2.02 mi
- St Peter Mancroft - 2.06 mi
- Bowthorpe Marsh - 2.09 mi
- Sainsbury Centre for Visual Arts - 2.16 mi
- Prince of Wales Road - 2.23 mi
- James Stuart Garden - 2.34 mi
- St Julians Shrine - 2.40 mi
- Norwich City Football Club - 2.79 mi
- Horsford Castle Hill - 2.84 mi
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Mercure Norwich Hotel
121 - 131 Boundary Rd, Norwich, NR3 2BA, United Kingdom