Holiday Inn Norwich City
Carrow Road, Norwich, NR1 1HU, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
Carrow Road, Norwich, NR1 1HU, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Shared kitchen
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Kitchen
- Restaurant(s)
- Daily Housekeeping
- English
- Hindi
- Hungarian
- Latvian
- Polish
- Romanian
- Russian
- Spanish
- Ukrainian
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Tennis court & equipment
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Norwich Airport - 3.83 mi
- Clear Sky Lodge - 9.23 mi
- Marham RAF - 32.07 mi
- Lakenheath RAF - 34.97 mi
Museums
- Shirehall Royal Norfolk Regimental Museum - 0.77 mi
- Norwich Museums & Archaeology Service - 0.79 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 0.87 mi
- Mandells Gallery - 0.90 mi
- Bridewell Museum - 0.92 mi
- Strangers Hall Museum - 1.02 mi
- The Mustard Shop Museum - 1.07 mi
- John Jarrold Printing Museum - 1.28 mi
- City of Norwich Aviation Museum - 4.38 mi
Click here to leave your opinion >>
Karen (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Clean and tidy and well maintained.
We went out of football season so nice and quite, during match days I guess a lot busier but overall nothing we didn’t like, a nice stay
John (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Central, clean, comfortable
Elizabeth-ann (review category business travellers)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Rosemary (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Cleanliness
Iron and board
Storage facilities in room
Indifferent/unhelpful staff
Noise from trains and seagulls
Lack of drinking water in room
Lee (young couple)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Aircon did not work and was very loud had to move rooms at 5 in the morning having no sleep the first night
Allen (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Good bar, good selection of food, breakfast was well worth it. Very clean.
Lack of working air conditioning, mentioned and where give a couple of fans, however this did not cool the room, just moved air, but better than nothing. Bed quite squeaky when you rolled over.
Iain (young couple)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Modern hotel, attached to Norwich City Football Club stadium . It's about 13 mins walk from the town centre : station, cathedral, restaurants etc. (Note: most restaurants are closed Mondays).
Good sized rooms
Nice linens.
Excellent buffet breakfast.
It was during the heatwave. The main reason. I chose to stay here (and pay more money) was for the advertised aircon.
The aircon in our room didn't work : it would run for ~15 mins (even then not particularly cool air) and then switch itself off completely. You then had to switch it in again (and again and again). The room had sealed windows - so no alternative fresh air)
Complained shortly after checkin (around 4 PM). I was told "system would be reset". That did nothing to improve it. Complained again and was offered a small table fan. That circulated the warm, close air. No change of room was offered.
One of the worst night's (no)sleep ever: constantly having to get up, soaking in sweat , to turn "aircon" on again and again and...
Complained again next morning and got a room change. Aircon still was not up to much but at least bedroom window opened a few inches allowing fresh air and a better sleep.
Housekeeping / cleaning needs improvement. First room had mildew/ mould around bath edge, bathroom counter not wiped down (glass rings visible), and an uncollected used wine glass. Second room : glass tumbler in bathroom had caked on "grodu" on rim.
Complained about Room 1 at the time; I had given up by Room 2.
In site parking is expensive (£7.50 / night).
Management (none in evidence during our stay) needs to get in top of Maintenance and Housekeeping
Jamie (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
David (young couple)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Having stayed numerous times over several years and having familiarity with the location, initially we knew what to expect but were let down as described below
I had to reset the air conditioning several times during tne night, at 05.50 I went to Reception personally to report this, the gentleman on duty kindly gave me a fan from the office which was a kind gesture as when I returned to the room the a/c had tripped out again. I had mentioned this to Reception the previous day, they promised someone would look at the problem whilst we went out for the day, even when the "green light" was on the unit was operating very noisily, I did inform Rception when checking out in case they could reallocate that room to anyone booked in there.
Alexander (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Basically we just chose it because it was dog friendly and wasn’t too fussed about the hotel but it ended up being a very pleasant stay. We had a very comfortable night and slept very well.
I bit far from the city center.
Neil (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Andy (solo traveller)
stayed in July, 2026
Guest Score 5 out of 10
Fair
The bar area is good. Good air conditioning in the room.
The room decor and furniture is very tired.
No bottled water in the room.
No coffee beans in the machines in the breakfast area on the first morning. There’s a supermarket across the road. Go and buy some coffee beans! Breakfast was diabolical.
Samuel (young couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Petra (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location- right by my daughters graduation ceremony
A little pricey
Marlon (review category business travellers)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Simon (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Simon (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Shekhar (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Graham (group)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Room was quiet and comfortable. Gym was small, but had what was needed and water was brought up when the machine had run out. Fairly close to the city and a reaonable walk along wthe river to get there. Got a good deal on the room rate.
Breakfast was expensive and no other options were offered or explained when we checked in. Nothing else was a problem
Mrs (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Norwich Airport - 3.83 mi
- Clear Sky Lodge - 9.23 mi
- Marham RAF - 32.07 mi
- Lakenheath RAF - 34.97 mi
- Norwich Railway Station - 0.35 mi
- Brundall Station - 5.25 mi
- The Great Hospital - 0.73 mi
- Shirehall Royal Norfolk Regimental Museum - 0.77 mi
- Norwich Museums & Archaeology Service - 0.79 mi
- St Peter Hungate Museum and Brass Rubbing Centre - 0.87 mi
- Mandells Gallery - 0.90 mi
- Bridewell Museum - 0.92 mi
- Strangers Hall Museum - 1.02 mi
- The Mustard Shop Museum - 1.07 mi
- John Jarrold Printing Museum - 1.28 mi
- City of Norwich Aviation Museum - 4.38 mi
- Brundall Gardens - 4.36 mi
- Dragon Hall - 0.41 mi
- Norwich Puppet Theatre - 0.95 mi
- Dunston Hall - 3.88 mi
- Norwich Train Station Building - 0.44 mi
- Castle Acre Priory - 0.70 mi
- Norwich Cathedral - 0.80 mi
- Norwich Castle - 0.82 mi
- St Andrews Church - 0.92 mi
- St Giles Church - 1.07 mi
- Catholic Cathedral of St John the Baptist - 3.25 mi
- Salhouse Station - 4.81 mi
- Woodrow Pilling Park - 0.70 mi
- Wensum Park - 2.20 mi
- Eaton Park - 2.46 mi
- Earlham Park - 2.80 mi
- Cow Tower - 0.72 mi
- Eaton Golf Club - 2.47 mi
- Sprowston Park Golf Club - 3.59 mi
- Royal Norwich Golf Club - 4.06 mi
- Costessey Park Golf Club - 5.29 mi
- University of East Anglia - 3.03 mi
- Norwich City Football Club - 0.26 mi
- James Stuart Garden - 0.50 mi
- St Julians Shrine - 0.59 mi
- Prince of Wales Road - 0.62 mi
- Tombland - 0.82 mi
- Elm Hill Contemporary Art - 0.92 mi
- St Andrews and Blackfriars Halls - 0.93 mi
- Norwich Market - 0.96 mi
- St Peter Mancroft - 1.02 mi
- The Guildhall Norwich - 1.05 mi
- Inspire Hands On Science Centre - 1.58 mi
- The Plantation Garden - 1.79 mi
- Andersons Meadow - 2.21 mi
- Sweetbriar Marshes - 2.88 mi
- Sainsbury Centre for Visual Arts - 3.12 mi
- Bowthorpe Marsh - 3.64 mi
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Hospitals
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Holiday Inn Norwich City
Carrow Road, Norwich, NR1 1HU, United Kingdom