Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location view and staff
Price was a little overpriced
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great location
Nil
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
WiFi was quite slow and was unable to use the chromecast feature on TV.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Stunning room with f fantastic amenities Comfort 10/10
It would of been good to have the kettle out, more teabags and fresh milk
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Clean, modern designs and arty
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Definitely the view. Staff lovely and helpful Food amazing. Comfy spacious room. One of the best hotels ever
The pool guy was quite rude and unwelcoming
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Loved the calm vibe, the view was unreal, and the staff were genuinely welcoming. Everything felt smooth and effortless.
Nothing. Everything exceeded expectations.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Loved the calm vibe, the view was unreal, and the staff were genuinely welcoming. Everything felt smooth and effortless.
Nothing. Everything exceeded expectations.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The luxury of the hotel, the view from the room and the friendliness’s of the staff
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
All the staff were friendly and helpful. The iconic city view room was lovely, clean and spacious and the view was incredible. We appreciated the personal touches such as bottled water, a dessert and note from the hotel was nice. We also went to the Gong bar for cocktails and small plate food and had breakfast at the Ting restaurant found a good selection and excellent quality food
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Fantastic views of the City and nothing beats taking a bath while looking at the London skyline. Rooms are very spatious and staff is helpful. Bar at level 52 is great, but evidently all comes with a price.
While this is to be expected from a hotel this type, windows cannot be opened, so are very dusty. Not a breath of fresh air possible. Restaurant at level 35 is expensive and really not worth it. I would honestly expect a bit more from a 5 star hotel at this pricing.
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
The View was amazing although unhappy with our obstructive view in are insanely expensive suite.
The room smell dusty, felt like a Marriott and not a high end luxury hotel. Room not stocked each day or cleaned well.
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Area information

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    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
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    • Blackbushe - 35.06 mi

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      • London Bridge Railway Station - 379 f
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      • Cannon Street - 0.52 mi

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      • Tate Modern - 0.57 mi

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      • London Bridge - 489 f
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      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
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      • Shakespeares Globe Theatre - 0.39 mi
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      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom