Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
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Shangri-La Hotel At The Shard, London
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 6.07 mi
  • London Biggin Hill - 13.03 mi
  • Northolt - 14.64 mi
  • Heathrow Airport - 16.22 mi
  • Gatwick Airport - 25.00 mi
  • Rochester - 27.51 mi
  • Luton Airport - 28.29 mi
  • Stansted Airport - 29.71 mi
  • Farnborough - 33.65 mi
  • London Southend Airport - 33.94 mi
  • Blackbushe - 35.06 mi

Museums

  • London Dungeons - 668 f
  • Winston Churchills Britain at War Museum - 752 f
  • Britain at War Museum - 756 f
  • Fashion & Textile Museum - 0.29 mi
  • Clink Prison Museum - 0.30 mi
  • The Fire Brigade Museum - 0.50 mi
  • London Fire Brigade Museum - 0.51 mi
  • Tate Modern - 0.57 mi
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 2 out of 10
Poor
the view that was it
Disappointing stay the view was the only real highlight. We stayed at Shangri-La The Shard, London and honestly expected far more for the price. At around £700 per night, I was expecting a genuinely special luxury experience, but sadly it felt very underwhelming. The view was fantastic, no doubt about that, but that was about it. On arrival, there were no welcome drinks, no cold towel, and not even water offered, which surprised me for a hotel at this level. The room itself did not feel premium. For what was sold as a premium room, it felt very average honestly not far off the standard of a Premier Inn, just with a better view. The bathroom was also disappointing, with broken floor tiles, very limited toiletries, and only one tiny soap provided. There were no thoughtful touches or complimentary treats in the room either, which you would expect from a hotel charging this kind of money. Overall, it felt like an overhyped building rather than a proper luxury hotel experience. For the same money, there are many other hotels in London where I believe we would have been treated far better and had a much more memorable stay. Sadly, this felt like a waste of money.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
The view, the room was exceptionally clean and bedding was lovely
I think the restaurant etc over priced they charged us £55 to sit next to the window in TING. The restaurant was empty so we didnt feel like we should pay and be encouraged to book a window seat due to full capacity: the food was actually average. Plates of food did not come out at the sane time which was dissapointing hence you provide rice with the mains. We opted out of eating desert in the end and went to our room. we was given 2 faulty irons one which set off the smoke alarm while my husband was in the shower and he had to get out and staff searched our room. Very embarrassing then they confirmed it was the iron.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location
Price
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It is simply stunning and very welcoming m, which I was a bit nervous about as we took our young child. Service, location and view all exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved it all. Clare on reception particularly helpful
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
    • London Southend Airport - 33.94 mi
    • Blackbushe - 35.06 mi

    Transport

      Train stations Show all on map »
      • London Bridge Railway Station - 379 f
      • Borough - 0.35 mi
      • Monument - 0.45 mi
      • Cannon Street Railway Station - 0.48 mi
      • London Cannon Street Station - 0.51 mi
      • Cannon Street - 0.52 mi

    Hospitals

      Hospitals Show all on map »
      • Guys Hospital - 474 f

    Museums

      Art Galleries Show all on map »
      • London Dungeons - 668 f
      • Winston Churchills Britain at War Museum - 752 f
      • Britain at War Museum - 756 f
      • Fashion & Textile Museum - 0.29 mi
      • Clink Prison Museum - 0.30 mi
      • The Fire Brigade Museum - 0.50 mi
      • London Fire Brigade Museum - 0.51 mi
      • Tate Modern - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • London Bridge - 489 f
      • Vinopolis - 0.21 mi
      • London Bridge and the Monument - 0.28 mi
      • The London Bridge Experience - 0.28 mi
      • The Monument - 0.41 mi
      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
      • Tower Hill - 0.61 mi
      Famous Streets Show all on map »
      • Tooley Street - 766 f
      • Cannon Street - 0.53 mi
      Shopping Center Show all on map »
      • Hayes Galleria - 833 f
      • Hays Galleria - 946 f
      Historical Buildings Show all on map »
      • Southwark Cathedral - 976 f
      • HMS Belfast - 1,011 f
      • Jewel House - 0.54 mi
      • David Mellor Building - 0.59 mi
      Theatres Show all on map »
      • Shakespeares Globe Theatre - 0.39 mi
      • Shakespeare's Globe Theatre - 0.52 mi
      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom