Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Liked the room and bed
Had to pay extra foe bath over looking the city
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location, views and facilities
N/A
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 7 out of 10
Good
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everything was fabulous
stayed in July, 2026
Guest Score 5 out of 10
Fair
Views are great. Location is great. That’s about it.
To be honest our stay was just average. The room and views were amazing but some of the windows were not just dirty they were filthy. We booked a window experience in Gong, the space we were crammed into was tiny, for £250 I would have expected more and much better service, we asked multiple times for sparkling water that never arrived, glasses not topped up, dishes not cleared away, a very average experience, later that evening I asked if they or another bar would be showing the England quarterfinal and I was laughed at and told “this is a five star hotel of course not” I was well aware it’s a five star hotel that’s why I booked it! The staff member was rude and condescending. Breakfast was also poor, a limited selection that you’d find in any decent 4 star hotel. The room and the views are 5 star but everything is really isn’t.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location and views
Chewing gum stuck under the tables Sur charges on every thing
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 7 out of 10
Good
Location
We went to the Shard for a room with a view. Unfortunately the view from our room was obscured by mucky windows.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The views
A little far from central London
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The views
A little far from central London
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Great property and view
Reception on level 35 but not much we can do about that
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Excellent na
Na
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I wanted to write to express my sincere thanks following our recent stay. We were incredibly grateful to be upgraded to the Shangri-La Suite on arrival. It was such an unexpected gesture and truly made our trip unforgettable. The suite was simply spectacular and every member of the team we encountered was warm, welcoming and professional. Please would you pass on our thanks to the front office team and anyone involved in arranging the upgrade. Their kindness and generosity made a very special occasion even more memorable, and we are genuinely so appreciative. Thank you once again for creating such a wonderful experience. We are already looking forward to returning to Shangri-La The Shard in the future.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
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Area information

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      • The Shard - 442 f
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      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom