Shangri-la Hotel At The Shard London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Acqua di Parma toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Beautiful room with fantastic views
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
the view, the size of the room, the pool, the bar
nothing
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Excellent service by Jehan
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The view. The staff in Sky Spa, The Gong and downstairs on security/at the door were very attentive and pleasant. The hotel is unique, and for us, a once in a life time experience. We enjoyed our stay.
It's a bit weird having a minimum spend at The Gong, I have never experienced that before.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Large room with great views. Next door to london Bridge station/underground ,so very convenient. Breakfast very good,staff professional and friendly.Cocktail bar very good and reasonably priced for london.
There is a discretionary charge approx £35 a day,which we did not know about. The room showed some signs of wear and tear. Not a quiet place to sit outside your room.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Breathtaking view, beautiful room, excellent service
Nothing
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The breakfast was definitely the best buffet breakfast we’ve had with so much choice and fresh produce.
We really can’t think of anything.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Amazing property great staff exceptional service
stayed in April, 2025
Guest Score 5 out of 10
Fair
We arrived at check-in (4pm) and were told that our son could only use the pool during the children’s swimming time (4–5pm). This barely gave us time to check in, get ready, and actually enjoy the pool within the 45-minute slot. We were then allowed to swim during an adult-only session, but it was not a comfortable or appropriate environment for a child. Later, when we went to the Sky Lounge for dinner, my wife was hoping to have a Shepherd’s Pie the evening before running the London Marathon. However, we were informed the restaurant was closed for a private event — something we hadn’t been made aware of beforehand. For the price we paid, the overall experience felt underwhelming and disappointing, especially given the multiple letdowns.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Breakfast was fantastic room was fantastic staff was exceptional
Spa was below average needs a steam room and a jacuzzi
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Staff was excellent and the view from our room left you breathless
Nothing
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Area information

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      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
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      • The Shard - 442 f
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      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-la Hotel At The Shard London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom