Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Snack bar
- Wheelchair accessible
- On-site parking
- indoor pool
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Infinity pool
- Pool with view
- Wine/champagne
- Pet bowls
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Protective screen or physical barriers in appropriate areas
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)






















































Click here to leave your opinion >>
Paul (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Great property and view
Reception on level 35 but not much we can do about that
Paul (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Peter (review category business travellers)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Excellent na
Na
Tom (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I wanted to write to express my sincere thanks following our recent stay.
We were incredibly grateful to be upgraded to the Shangri-La Suite on arrival. It was such an unexpected gesture and truly made our trip unforgettable.
The suite was simply spectacular and every member of the team we encountered was warm, welcoming and professional.
Please would you pass on our thanks to the front office team and anyone involved in arranging the upgrade. Their kindness and generosity made a very special occasion even more memorable, and we are genuinely so appreciative.
Thank you once again for creating such a wonderful experience. We are already looking forward to returning to Shangri-La The Shard in the future.
Helier (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Priscilla (solo traveller)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
The view was nice but after looking at it for a little more than 5 minutes it is just a view. The rooms are clean but no thing spectacular. I have been to 3 star hotels abroad much nicer. There wasn't a welcome drink, no complimentary biscuits. I called concierge to find out if I could get some buscuits for the room and was told they no longer offered complimentary biscuits. We has only 2 bottles of water for our stay which was on a very hot day. The food was honestly not remarkable both for supper or for breakfast. The building is beautiful to look at. Unfortunately you can only look at it from the outside. The inside is just a clean building. We were not given an experience, we were given shelter for the day and night. Just shelter. The pool was a nice novelty and refreshing early in the morning.
Lack of " an experience". No complimentary anything important and worthwhile. Lack of value for the money paid.
Tanya (family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Loved it
Spa area could have been improved and hot tub by pool would have been nice
Meyad (solo traveller)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Gurjit (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The view is amazing and having room facing the city is a must
Nothing
Chantal (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel with stunning views
April (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Sarah (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Such an amazing hotel with great staff!
Michael (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location and luxury standards
It is expensive for food and drinks
Lucas (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
George (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Gali (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Gary (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The view, the room, the location, the service
Couldn’t fault it
Paul (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Update 2026: We stayed for another couple nights and the hotel is just aa excellent as ever. We tried the Elemis massage treatment this time and it was great too. It's situated in one of the rooms of the hotel and the staff does a great job at finding you to bring you there.
Original 2024 review: Easily one of the best hotels I've ever stayed in - be sure to book and check out the Sky Pool, it's a must!
The location isn't the best as it's a little far from the city centre, however there's a tubes station right next door for easy access to the city.
John (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Ayesha (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- London City Airport - 6.07 mi
- London Biggin Hill - 13.03 mi
- Northolt - 14.64 mi
- Heathrow Airport - 16.22 mi
- Gatwick Airport - 25.00 mi
- Rochester - 27.51 mi
- Luton Airport - 28.29 mi
- Stansted Airport - 29.71 mi
- Farnborough - 33.65 mi
- London Southend Airport - 33.94 mi
- Blackbushe - 35.06 mi
- London Bridge Railway Station - 379 f
- Borough - 0.35 mi
- Monument - 0.45 mi
- Cannon Street Railway Station - 0.48 mi
- London Cannon Street Station - 0.51 mi
- Cannon Street - 0.52 mi
- Guys Hospital - 474 f
- London Dungeons - 668 f
- Winston Churchills Britain at War Museum - 752 f
- Britain at War Museum - 756 f
- Fashion & Textile Museum - 0.29 mi
- Clink Prison Museum - 0.30 mi
- The Fire Brigade Museum - 0.50 mi
- London Fire Brigade Museum - 0.51 mi
- Tate Modern - 0.57 mi
- London Bridge - 489 f
- Vinopolis - 0.21 mi
- London Bridge and the Monument - 0.28 mi
- The London Bridge Experience - 0.28 mi
- The Monument - 0.41 mi
- Monument - 0.46 mi
- Southwark Bridge - 0.46 mi
- All Hallows Barking by the Tower - 0.47 mi
- Tower Bridge - 0.50 mi
- London Underwriting Centre - 0.54 mi
- Tower of London - 0.58 mi
- Tower Hill - 0.61 mi
- Tooley Street - 766 f
- Cannon Street - 0.53 mi
- Hayes Galleria - 833 f
- Hays Galleria - 946 f
- Southwark Cathedral - 976 f
- HMS Belfast - 1,011 f
- Jewel House - 0.54 mi
- David Mellor Building - 0.59 mi
- Shakespeares Globe Theatre - 0.39 mi
- Shakespeare's Globe Theatre - 0.52 mi
- The Shard - 442 f
- London Dungeon - 668 f
- Southwark Crown Court - 0.22 mi
- HMS Belfast - 0.23 mi
- Borough - 0.35 mi
- Billingsgate - 0.38 mi
- Golden Hinde - 0.45 mi
- Friends Of Shakespeares Globe - 0.50 mi
- Bermondsey Market - 0.53 mi
- St. Michael Paternoster Royal - 0.55 mi
- Butlers Wharf - 0.58 mi
- Tate Modern London - 0.59 mi
- Tate Modern - 0.59 mi
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Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom