Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Snack bar
- Wheelchair accessible
- On-site parking
- indoor pool
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Infinity pool
- Pool with view
- Wine/champagne
- Pet bowls
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tour services
- Protective screen or physical barriers in appropriate areas
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)






















































Click here to leave your opinion >>
Kerry (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Liked the room and bed
Had to pay extra foe bath over looking the city
Shane (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Jonathan (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location, views and facilities
N/A
Ks (review category business travellers)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Cameron (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Chantal (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Carly (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everything was fabulous
Brendan (solo traveller)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Views are great. Location is great. That’s about it.
To be honest our stay was just average. The room and views were amazing but some of the windows were not just dirty they were filthy. We booked a window experience in Gong, the space we were crammed into was tiny, for £250 I would have expected more and much better service, we asked multiple times for sparkling water that never arrived, glasses not topped up, dishes not cleared away, a very average experience, later that evening I asked if they or another bar would be showing the England quarterfinal and I was laughed at and told “this is a five star hotel of course not” I was well aware it’s a five star hotel that’s why I booked it! The staff member was rude and condescending. Breakfast was also poor, a limited selection that you’d find in any decent 4 star hotel. The room and the views are 5 star but everything is really isn’t.
Dave (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location and views
Chewing gum stuck under the tables
Sur charges on every thing
Sally (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Edward (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Matthew (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Location
We went to the Shard for a room with a view. Unfortunately the view from our room was obscured by mucky windows.
Marisa (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The views
A little far from central London
Paul (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Marisa (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The views
A little far from central London
Paul (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Great property and view
Reception on level 35 but not much we can do about that
Paul (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Peter (review category business travellers)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Excellent na
Na
Tom (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I wanted to write to express my sincere thanks following our recent stay.
We were incredibly grateful to be upgraded to the Shangri-La Suite on arrival. It was such an unexpected gesture and truly made our trip unforgettable.
The suite was simply spectacular and every member of the team we encountered was warm, welcoming and professional.
Please would you pass on our thanks to the front office team and anyone involved in arranging the upgrade. Their kindness and generosity made a very special occasion even more memorable, and we are genuinely so appreciative.
Thank you once again for creating such a wonderful experience. We are already looking forward to returning to Shangri-La The Shard in the future.
Helier (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 6.07 mi
- London Biggin Hill - 13.03 mi
- Northolt - 14.64 mi
- Heathrow Airport - 16.22 mi
- Gatwick Airport - 25.00 mi
- Rochester - 27.51 mi
- Luton Airport - 28.29 mi
- Stansted Airport - 29.71 mi
- Farnborough - 33.65 mi
- London Southend Airport - 33.94 mi
- Blackbushe - 35.06 mi
- London Bridge Railway Station - 379 f
- Borough - 0.35 mi
- Monument - 0.45 mi
- Cannon Street Railway Station - 0.48 mi
- London Cannon Street Station - 0.51 mi
- Cannon Street - 0.52 mi
- Guys Hospital - 474 f
- London Dungeons - 668 f
- Winston Churchills Britain at War Museum - 752 f
- Britain at War Museum - 756 f
- Fashion & Textile Museum - 0.29 mi
- Clink Prison Museum - 0.30 mi
- The Fire Brigade Museum - 0.50 mi
- London Fire Brigade Museum - 0.51 mi
- Tate Modern - 0.57 mi
- London Bridge - 489 f
- Vinopolis - 0.21 mi
- London Bridge and the Monument - 0.28 mi
- The London Bridge Experience - 0.28 mi
- The Monument - 0.41 mi
- Monument - 0.46 mi
- Southwark Bridge - 0.46 mi
- All Hallows Barking by the Tower - 0.47 mi
- Tower Bridge - 0.50 mi
- London Underwriting Centre - 0.54 mi
- Tower of London - 0.58 mi
- Tower Hill - 0.61 mi
- Tooley Street - 766 f
- Cannon Street - 0.53 mi
- Hayes Galleria - 833 f
- Hays Galleria - 946 f
- Southwark Cathedral - 976 f
- HMS Belfast - 1,011 f
- Jewel House - 0.54 mi
- David Mellor Building - 0.59 mi
- Shakespeares Globe Theatre - 0.39 mi
- Shakespeare's Globe Theatre - 0.52 mi
- The Shard - 442 f
- London Dungeon - 668 f
- Southwark Crown Court - 0.22 mi
- HMS Belfast - 0.23 mi
- Borough - 0.35 mi
- Billingsgate - 0.38 mi
- Golden Hinde - 0.45 mi
- Friends Of Shakespeares Globe - 0.50 mi
- Bermondsey Market - 0.53 mi
- St. Michael Paternoster Royal - 0.55 mi
- Butlers Wharf - 0.58 mi
- Tate Modern London - 0.59 mi
- Tate Modern - 0.59 mi
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Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom