Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 5 out of 10
Fair
the views were spectacular
the room was very tired, needs some attention
stayed in July, 2026
Guest Score 8 out of 10
Very Good
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Space
Views not very good
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Excellent property! Everything was perfect, the room, the view, the food, and the staff! It was very conveniently located right above the subway station with easy access to everywhere in London, great places to eat nearby and a short walk to the Thames river. Had the best experience!
stayed in July, 2026
Guest Score 5 out of 10
Fair
Extremely nice view and spacious room. Food is mediocre except for the breakfast . The pool is not very clean and has only few hours when children ( under 16) are allowed
The pool was below average
stayed in July, 2026
Guest Score 8 out of 10
Very Good
most things....the view is epic..rooms are great and staff supper helpful
you should do staggered checkins so you coulds checkin at say 11.00 am but would then need checkout at 10-11 the next day..that way you wouldnt have half the hotel wouldnt be leaving at the same time and you could have more generous checkin. i think checkin at 4pm and checkout at 12 is really poor..
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Liked the room and bed
Had to pay extra foe bath over looking the city
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location, views and facilities
N/A
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 7 out of 10
Good
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everything was fabulous
stayed in July, 2026
Guest Score 5 out of 10
Fair
Views are great. Location is great. That’s about it.
To be honest our stay was just average. The room and views were amazing but some of the windows were not just dirty they were filthy. We booked a window experience in Gong, the space we were crammed into was tiny, for £250 I would have expected more and much better service, we asked multiple times for sparkling water that never arrived, glasses not topped up, dishes not cleared away, a very average experience, later that evening I asked if they or another bar would be showing the England quarterfinal and I was laughed at and told “this is a five star hotel of course not” I was well aware it’s a five star hotel that’s why I booked it! The staff member was rude and condescending. Breakfast was also poor, a limited selection that you’d find in any decent 4 star hotel. The room and the views are 5 star but everything is really isn’t.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location and views
Chewing gum stuck under the tables Sur charges on every thing
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 7 out of 10
Good
Location
We went to the Shard for a room with a view. Unfortunately the view from our room was obscured by mucky windows.
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Area information

    Airports Show all on map »

    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
    • London Southend Airport - 33.94 mi
    • Blackbushe - 35.06 mi

    Transport

      Train stations Show all on map »
      • London Bridge Railway Station - 379 f
      • Borough - 0.35 mi
      • Monument - 0.45 mi
      • Cannon Street Railway Station - 0.48 mi
      • London Cannon Street Station - 0.51 mi
      • Cannon Street - 0.52 mi

    Hospitals

      Hospitals Show all on map »
      • Guys Hospital - 474 f

    Museums

      Art Galleries Show all on map »
      • London Dungeons - 668 f
      • Winston Churchills Britain at War Museum - 752 f
      • Britain at War Museum - 756 f
      • Fashion & Textile Museum - 0.29 mi
      • Clink Prison Museum - 0.30 mi
      • The Fire Brigade Museum - 0.50 mi
      • London Fire Brigade Museum - 0.51 mi
      • Tate Modern - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • London Bridge - 489 f
      • Vinopolis - 0.21 mi
      • London Bridge and the Monument - 0.28 mi
      • The London Bridge Experience - 0.28 mi
      • The Monument - 0.41 mi
      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
      • Tower Hill - 0.61 mi
      Famous Streets Show all on map »
      • Tooley Street - 766 f
      • Cannon Street - 0.53 mi
      Shopping Center Show all on map »
      • Hayes Galleria - 833 f
      • Hays Galleria - 946 f
      Historical Buildings Show all on map »
      • Southwark Cathedral - 976 f
      • HMS Belfast - 1,011 f
      • Jewel House - 0.54 mi
      • David Mellor Building - 0.59 mi
      Theatres Show all on map »
      • Shakespeares Globe Theatre - 0.39 mi
      • Shakespeare's Globe Theatre - 0.52 mi
      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom