Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 3 out of 10
Poor
The location
The view and room were awful for the price honestly very disappointed and let down
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The views and facilities were awesome
Nothing comes to mind
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The views and rooms were perfect. The restaurant Oblix and cocktail bar gong were phenomenal
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The room was beautiful, high up in the sky with absolutely fantastic views across London. Just walking in to the room and watching the blinds raise to reveal the view was incredible. The room was extremely well-appointed, with everything you could think of in there for you. The staff were also absolutely incredible, very friendly and couldn't do enough for us. The nightly turn-down service was a lovely touch, and nothing was too much trouble for the staff. I would love to return again one day!
Leaving! I wish we could have stayed for longer, but hopefully we will be able to return one day and experience the Shangri-La London again!
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
We were lucky enough to get an up graded room, the view was magnificent especially in the dark / evening. The room was amazing comfortable and the seating meant we didn't have to just sit on the bed.
There was nothing not to like. It was a 1 night special treat and you ticked every box for us.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Exceptional views
Nothing
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Room, view, etc
Nothing
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 4 out of 10
Disappointing
Location fantastic room good choice of restaurants
Horrible staff gym facilities were limited unfriendly team and extremely over priced. Didn’t see that there was a breakfast included on our booking either when we clearly booked it. Made us extremely uncomfortable and awkward.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 7 out of 10
Good
Room was spacious and has some technology and bath and shower together ❤️. Was at a height. Also, sound proof .
I didnt like the hotel welcoming, we went there for our anniversary and as complementary gestures was nothing been placed like, fruit, small cake ... I found that very cheap as other hotels or cafes least give you some sort of token of wish left in the room and welcoming... also, never was asked after checked in how we are comfortable. Bed was not comfortable for a 5* hotel. Ordered room service, what we asked for totally something else arrived. At the end the total amount booking. Com charge the hotel will put 5% discretionary on top but that's optional if you want to pay. Went to the gong restaurant didnt like the service and food.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Good location and very clean
Cleaner too long to clean my room
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Location & views..
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Everything about this property is just incredible
stayed in August, 2026
Guest Score 5 out of 10
Fair
Views and location
Cold pool and overrated everything
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Area information

    Airports Show all on map »

    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
    • London Southend Airport - 33.94 mi
    • Blackbushe - 35.06 mi

    Transport

      Train stations Show all on map »
      • London Bridge Railway Station - 379 f
      • Borough - 0.35 mi
      • Monument - 0.45 mi
      • Cannon Street Railway Station - 0.48 mi
      • London Cannon Street Station - 0.51 mi
      • Cannon Street - 0.52 mi

    Hospitals

      Hospitals Show all on map »
      • Guys Hospital - 474 f

    Museums

      Art Galleries Show all on map »
      • London Dungeons - 668 f
      • Winston Churchills Britain at War Museum - 752 f
      • Britain at War Museum - 756 f
      • Fashion & Textile Museum - 0.29 mi
      • Clink Prison Museum - 0.30 mi
      • The Fire Brigade Museum - 0.50 mi
      • London Fire Brigade Museum - 0.51 mi
      • Tate Modern - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • London Bridge - 489 f
      • Vinopolis - 0.21 mi
      • London Bridge and the Monument - 0.28 mi
      • The London Bridge Experience - 0.28 mi
      • The Monument - 0.41 mi
      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
      • Tower Hill - 0.61 mi
      Famous Streets Show all on map »
      • Tooley Street - 766 f
      • Cannon Street - 0.53 mi
      Shopping Center Show all on map »
      • Hayes Galleria - 833 f
      • Hays Galleria - 946 f
      Historical Buildings Show all on map »
      • Southwark Cathedral - 976 f
      • HMS Belfast - 1,011 f
      • Jewel House - 0.54 mi
      • David Mellor Building - 0.59 mi
      Theatres Show all on map »
      • Shakespeares Globe Theatre - 0.39 mi
      • Shakespeare's Globe Theatre - 0.52 mi
      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom