Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
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Shangri-La Hotel At The Shard, London
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 6.07 mi
  • London Biggin Hill - 13.03 mi
  • Northolt - 14.64 mi
  • Heathrow Airport - 16.22 mi
  • Gatwick Airport - 25.00 mi
  • Rochester - 27.51 mi
  • Luton Airport - 28.29 mi
  • Stansted Airport - 29.71 mi
  • Farnborough - 33.65 mi
  • London Southend Airport - 33.94 mi
  • Blackbushe - 35.06 mi

Museums

  • London Dungeons - 668 f
  • Winston Churchills Britain at War Museum - 752 f
  • Britain at War Museum - 756 f
  • Fashion & Textile Museum - 0.29 mi
  • Clink Prison Museum - 0.30 mi
  • The Fire Brigade Museum - 0.50 mi
  • London Fire Brigade Museum - 0.51 mi
  • Tate Modern - 0.57 mi
Click here to leave your opinion >>
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
The view and room, well equipped Birthday cake was a nice surprise I had been asked the time we would arrive but our room was still not ready however we were given a later check out as compensation Happy birthday at breakfast nice surprise.
TV didn't work then identified remote had no batteries took an hour for replacement. During this time we had a Kit Kat and some nuts not realising you had to pay for this as no 'paperwork' to advise everything was on the TV! The cost of a Kit Kat and Nuts was extortionate 400% mark up is unacceptable I did mention when I went to pay The breakfast again I believe is over priced there wasn't anything exceptional and it was not that hot as kept on warming trays.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Amazing for you, beautiful rooms, fantastic swimming pool an amazing view
The pool was fantastic. Just would’ve been a bit more enjoyable if it had been a tiny bit warmer it was quite chilly. The water breakfast was lovely but some of the food was quite cold. But with they said it never spoil our holiday.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Everything
No faults
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
stayed in October, 2026
Guest Score 5 out of 10
Fair
Such a let down. The view is obviously stunning and the attraction but the hotel its self really falls short. So sad because I was thinking since it was a Shangri-la it would be amazing. Nope, super dated and just weird. The staff were so awkward and just not good. Service was not good. The people behind the check in desk seem scared spoke so quietly we could not hear them. My husband and I literally had to ask them to repeat them selves more then 5 times. We have perfect hearing. The restaurant was dated and just shabby. Food was good, not bad but not great. The table and setting was like sitting at a run down dinner from the 90's. The room was better but also felt really flat and dated. The view really picked the whole place up but it's not enough for me to want to go back there.
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Amazing views , friendly staff and great food
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Iconic building in London
Sauna was not
stayed in October, 2026
Guest Score 7 out of 10
Good
None
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
The whole experience was magical, was a treat for my wife on her birthday and she loved every minute of our stay, especially the bathroom with the view. I recommend the hotel to everyone.
Leaving!!!!
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Absolutely amazing views, including bedrooms, service was exceptional
N/a
stayed in September, 2026
Guest Score 8 out of 10
Very Good
stayed in September, 2026
Guest Score 7 out of 10
Good
excellent room and views
For the cost of the hotel I would have expected there to be at least a basic breakfast offering included in the price. My son had added to his bill 2 nights valet parking at £75 per night and he doesn't have a car. My daughter had a breakfast voucher , however the cost was added to her bill in error
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The shard is nothing short of perfect .From the moment you arrive at the front door ,to the time you check out ,you are in the hands of total professionals who's only job is to make your stay the best experience any London hotel can offer.
Having to check out after only one night.
stayed in September, 2026
Guest Score 3 out of 10
Poor
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Area information

    Airports Show all on map »

    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
    • London Southend Airport - 33.94 mi
    • Blackbushe - 35.06 mi

    Transport

      Train stations Show all on map »
      • London Bridge Railway Station - 379 f
      • Borough - 0.35 mi
      • Monument - 0.45 mi
      • Cannon Street Railway Station - 0.48 mi
      • London Cannon Street Station - 0.51 mi
      • Cannon Street - 0.52 mi

    Hospitals

      Hospitals Show all on map »
      • Guys Hospital - 474 f

    Museums

      Art Galleries Show all on map »
      • London Dungeons - 668 f
      • Winston Churchills Britain at War Museum - 752 f
      • Britain at War Museum - 756 f
      • Fashion & Textile Museum - 0.29 mi
      • Clink Prison Museum - 0.30 mi
      • The Fire Brigade Museum - 0.50 mi
      • London Fire Brigade Museum - 0.51 mi
      • Tate Modern - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • London Bridge - 489 f
      • Vinopolis - 0.21 mi
      • London Bridge and the Monument - 0.28 mi
      • The London Bridge Experience - 0.28 mi
      • The Monument - 0.41 mi
      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
      • Tower Hill - 0.61 mi
      Famous Streets Show all on map »
      • Tooley Street - 766 f
      • Cannon Street - 0.53 mi
      Shopping Center Show all on map »
      • Hayes Galleria - 833 f
      • Hays Galleria - 946 f
      Historical Buildings Show all on map »
      • Southwark Cathedral - 976 f
      • HMS Belfast - 1,011 f
      • Jewel House - 0.54 mi
      • David Mellor Building - 0.59 mi
      Theatres Show all on map »
      • Shakespeares Globe Theatre - 0.39 mi
      • Shakespeare's Globe Theatre - 0.52 mi
      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom