Shangri-La Hotel At The Shard, London
31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
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31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom
Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Snack bar
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Infinity pool
  • Pool with view
  • Wine/champagne
  • Pet bowls
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
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Shangri-La Hotel At The Shard, London
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 6.07 mi
  • London Biggin Hill - 13.03 mi
  • Northolt - 14.64 mi
  • Heathrow Airport - 16.22 mi
  • Gatwick Airport - 25.00 mi
  • Rochester - 27.51 mi
  • Luton Airport - 28.29 mi
  • Stansted Airport - 29.71 mi
  • Farnborough - 33.65 mi
  • London Southend Airport - 33.94 mi
  • Blackbushe - 35.06 mi

Museums

  • London Dungeons - 668 f
  • Winston Churchills Britain at War Museum - 752 f
  • Britain at War Museum - 756 f
  • Fashion & Textile Museum - 0.29 mi
  • Clink Prison Museum - 0.30 mi
  • The Fire Brigade Museum - 0.50 mi
  • London Fire Brigade Museum - 0.51 mi
  • Tate Modern - 0.57 mi
Click here to leave your opinion >>
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Hotel was amazing
I was miss charged by £800.00p mich i was informed i couldnt get back untill i checked out but i was relying on that money to pay for our weekend away which meant i couldnt do what i wanted. very dissapointing!!
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Everything
No faults
stayed in October, 2026
Guest Score 5 out of 10
Fair
Such a let down. The view is obviously stunning and the attraction but the hotel its self really falls short. So sad because I was thinking since it was a Shangri-la it would be amazing. Nope, super dated and just weird. The staff were so awkward and just not good. Service was not good. The people behind the check in desk seem scared spoke so quietly we could not hear them. My husband and I literally had to ask them to repeat them selves more then 5 times. We have perfect hearing. The restaurant was dated and just shabby. Food was good, not bad but not great. The table and setting was like sitting at a run down dinner from the 90's. The room was better but also felt really flat and dated. The view really picked the whole place up but it's not enough for me to want to go back there.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Exceptional views
Nothing
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Room, view, etc
Nothing
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Good location and very clean
Cleaner too long to clean my room
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Location & views..
stayed in August, 2026
Guest Score 2 out of 10
Poor
Clean and new
Hidden fees and expensive
stayed in August, 2026
Guest Score 8 out of 10
Very Good
View and food
Location and cleaning
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Excellent property! Everything was perfect, the room, the view, the food, and the staff! It was very conveniently located right above the subway station with easy access to everywhere in London, great places to eat nearby and a short walk to the Thames river. Had the best experience!
stayed in July, 2026
Guest Score 5 out of 10
Fair
Extremely nice view and spacious room. Food is mediocre except for the breakfast . The pool is not very clean and has only few hours when children ( under 16) are allowed
The pool was below average
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The views
A little far from central London
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Update 2026: We stayed for another couple nights and the hotel is just aa excellent as ever. We tried the Elemis massage treatment this time and it was great too. It's situated in one of the rooms of the hotel and the staff does a great job at finding you to bring you there. Original 2024 review: Easily one of the best hotels I've ever stayed in - be sure to book and check out the Sky Pool, it's a must!
The location isn't the best as it's a little far from the city centre, however there's a tubes station right next door for easy access to the city.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Staff, friendly, room, nice and clean, great view, and the beds were very comfortable
I think the breakfast are overpriced, breakfast was good but for 65 pounds per person and the selection was just basic
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great everything
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Just too expensive for what it was.
Cost
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location and room service food
A piece of card was placed on the surface in front of the TV sensors in both rooms which meant the remote control couldn’t operate the television
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
All in all the Hotel is marvelous.
Everything since the beginning I fall in love with the hotel. The location is amazing, beautiful views of London. The comfort and the staff are great.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Amazing experience
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The only positive thing was the view.
Our second stay was deeply disappointing and nothing like our first five star experience. Poor communication, billing mistakes, underwhelming rooms at £800 per night, inconsistent service, and being left without any dining options while staying with a child showed a clear lack of care. This felt like an overpriced four star hotel trading on its view, not a five star experience worth returning to.
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 6.07 mi
    • London Biggin Hill - 13.03 mi
    • Northolt - 14.64 mi
    • Heathrow Airport - 16.22 mi
    • Gatwick Airport - 25.00 mi
    • Rochester - 27.51 mi
    • Luton Airport - 28.29 mi
    • Stansted Airport - 29.71 mi
    • Farnborough - 33.65 mi
    • London Southend Airport - 33.94 mi
    • Blackbushe - 35.06 mi

    Transport

      Train stations Show all on map »
      • London Bridge Railway Station - 379 f
      • Borough - 0.35 mi
      • Monument - 0.45 mi
      • Cannon Street Railway Station - 0.48 mi
      • London Cannon Street Station - 0.51 mi
      • Cannon Street - 0.52 mi

    Hospitals

      Hospitals Show all on map »
      • Guys Hospital - 474 f

    Museums

      Art Galleries Show all on map »
      • London Dungeons - 668 f
      • Winston Churchills Britain at War Museum - 752 f
      • Britain at War Museum - 756 f
      • Fashion & Textile Museum - 0.29 mi
      • Clink Prison Museum - 0.30 mi
      • The Fire Brigade Museum - 0.50 mi
      • London Fire Brigade Museum - 0.51 mi
      • Tate Modern - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • London Bridge - 489 f
      • Vinopolis - 0.21 mi
      • London Bridge and the Monument - 0.28 mi
      • The London Bridge Experience - 0.28 mi
      • The Monument - 0.41 mi
      • Monument - 0.46 mi
      • Southwark Bridge - 0.46 mi
      • All Hallows Barking by the Tower - 0.47 mi
      • Tower Bridge - 0.50 mi
      • London Underwriting Centre - 0.54 mi
      • Tower of London - 0.58 mi
      • Tower Hill - 0.61 mi
      Famous Streets Show all on map »
      • Tooley Street - 766 f
      • Cannon Street - 0.53 mi
      Shopping Center Show all on map »
      • Hayes Galleria - 833 f
      • Hays Galleria - 946 f
      Historical Buildings Show all on map »
      • Southwark Cathedral - 976 f
      • HMS Belfast - 1,011 f
      • Jewel House - 0.54 mi
      • David Mellor Building - 0.59 mi
      Theatres Show all on map »
      • Shakespeares Globe Theatre - 0.39 mi
      • Shakespeare's Globe Theatre - 0.52 mi
      Other Show all on map »
      • The Shard - 442 f
      • London Dungeon - 668 f
      • Southwark Crown Court - 0.22 mi
      • HMS Belfast - 0.23 mi
      • Borough - 0.35 mi
      • Billingsgate - 0.38 mi
      • Golden Hinde - 0.45 mi
      • Friends Of Shakespeares Globe - 0.50 mi
      • Bermondsey Market - 0.53 mi
      • St. Michael Paternoster Royal - 0.55 mi
      • Butlers Wharf - 0.58 mi
      • Tate Modern London - 0.59 mi
      • Tate Modern - 0.59 mi

Shangri-La Hotel At The Shard, London

31 St Thomas Street, Newington, England, SE1 9QU, United Kingdom