Mercure Manchester Piccadilly Hotel
Piccadilly Plaza Portland Street, Manchester, Greater Manchester - England, M1 4PH, United Kingdom
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Piccadilly Plaza Portland Street, Manchester, Greater Manchester - England, M1 4PH, United Kingdom
Overlooking Piccadilly Gardens, the Mercure Manchester Piccadilly is located in the heart of the city and just a 5-minute walk from Manchester Piccadilly Rail Station. A 24-hour front desk is available, along with a fully equipped fitness center. All rooms feature air conditioning, a HD LED TV and complimentary high-speed WiFi and many feature city views. Privilege and Superior rooms offer a Nespresso coffee machine, bathrobes, enhanced toiletries and water. Panoramic city views can be enjoyed from the bar, while the Level 3 Restaurant serves a full English breakfast and modern bistro dining. A Lunch and 24-hour room service is also available. The hotel offers 11 function rooms for meetings and events. The Arndale shopping center is within 5 minutes’ walk of this Mercure. Manchester City Football Club is less than 2 miles from the hotel and Old Trafford, Manchester United’s football ground, can be reached after a 10-minute drive. Manchester Airport is 9 miles from the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Heating
  • Wheelchair accessible
  • On-site parking
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Happy Hour
  • Non-Smoking Rooms Available
  • Parking Available
  • Shops on site
  • Linens
  • additional toilet
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Contactless check-in/out
  • Food delivery
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Sleep comfort items
  • Window
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 7 out of 10
Good
Great position and friendly staff. Breakfast is good as well.
Exorbitant price for a very small room with air-conditioning barely working, windows not opening, no mini fridge to have some cool water over night. The tiny fan provided was not enough. Shower leaking, soap dispenser broken, rusty window frames, so disappointed.
stayed in June, 2026
Guest Score 3 out of 10
Poor
locatin
I stayed at this hotel on 24th June and again from 26th to 28th June. During my stay, the weather was extremely hot, yet the air conditioning in the room was not functioning properly. The hotel provided only a small fan, which was insufficient. Although I was given a 50% refund for the first night, the same issue persisted over the following two nights without any further compensation:(
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Location
Noisy. Decor needs updating / touching up. Bed - pillows uncomfortable. Bathroom unappealing - mouldy sealant.
stayed in June, 2026
Guest Score 5 out of 10
Fair
Location. Good breakfast
No air con. Very small rooms
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
The room was lovely and the staff incredibly nice and friendly. Excellent TV in the room.
The air con wasn't working. Great that a fan was sent to my room but it was still too warm. The wifi connection was very poor meaning that I needed to check out earlier than expected as I couldn't work.
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
stayed in June, 2026
Guest Score 3 out of 10
Poor
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Wow superb modern contempary hotel in heart of city Piccadilly gardens,very gppd service by all professional members of staff,room perfect ,modern,air con ,large bathroom and plenty of plug sockets for your electrical items, buffet breakfast was exceptional and plentiful, offer car parking there too if needed, definetly will only book this stylish hotel from now on when in manchester. Midday checkout free uf you have booked through booking.com too instead of 11am .
Leqving so soon :(
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
The Location
There was no air
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
I liked the fact the windows opened and how comfortable the bed was
The size kind of let it down as the one advertised looked a wee bit more roomy except from that was clean and well maintained
stayed in June, 2026
Guest Score 5 out of 10
Fair
Location
Food at breakfast was a bit dry and salty and stale.
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Location and restaurant staff.
1. When we checked in we were given a room on the 9th floor. We went to the 9th floor, it was hot as an oven. Our room, the same. The air conditioner was not working. This was in the middle of the heatwave. The room we booked listed air conditioner as a facility. We called down to the reception, the staff instead of saying she would send someone to check on the AC said she’d send up a fan. We said we don’t want a fan, we want the AC to be looked at and fixed. Someone came up even before he entered our room when he explained our AC wasn’t working he said it needs maintenance if you want AC your room needs to be changed. So the hotel was well aware that the AC on that floor wasn’t working but still checked us into that room. Shocking! We went down, asked for a room change, was given a room on the 8th floor where the AC was working. I’d very much like to know from the hotel management why we were given a room with a broken AC especially since other rooms were available. 2. The reception staff were always not very helpful. In fact, they didn’t seem like they wanted to help either. When we tried to pay for our extended stay, their entire computer system was down so she said she’d send didn’t know how much to charge me. When I showed her my booking.com booking with the charge, she called her manager and said that I was showing her a ‘random price on the phone’. Firstly I was showing her my booking.com confirmation. If she’s not familiar with those, she could have said that. Instead she made it seem like I was trying to con her with a random number on my phone? Disgraceful! 3. It took us 3 hours to get a change of towels. Not exaggerating it took us exactly 3 hours and a change of bins. 3 hours and 2 cleaners later… 4. All the staff apart from those who work in the restaurant were rude.
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
The location was great, at the heart of Manchester City centre. The restaurant staff were lovely always greeted us with a smile and very happy to help.
1. When we checked in we were given a room on the 9th floor. We went to the 9th floor, it was hot as an oven. Our room, the same. The air conditioner was not working. This was in the middle of the heatwave. The room we booked listed air conditioner as a facility. We called down to the reception, the staff instead of saying she would send someone to check on the AC said she’d send up a fan. We said we don’t want a fan, we want the AC to be looked at and fixed. Someone came up even before he entered our room when he explained our AC wasn’t working he said it needs maintenance if you want AC your room needs to be changed. So the hotel was well aware that the AC on that floor wasn’t working but still checked us into that room. Shocking! We went down, asked for a room change, was given a room on the 8th floor where the AC was working. I’d very much like to know from the hotel management why we were given a room with a broken AC especially since other rooms were available. 2. The reception staff were always not very helpful. In fact, they didn’t seem like they wanted to help either. When we tried to pay for our extended stay, their entire computer system was down so she said she’d send didn’t know how much to charge me. When I showed her my booking.com booking with the charge, she called her manager and said that I was showing her a ‘random price on the phone’. Firstly I was showing her my booking.com confirmation. If she’s not familiar with those, she could have said that. Instead she made it seem like I was trying to con her with a random number on my phone? Disgraceful! 3. It took us 3 hours to get a change of towels. Not exaggerating it took us exactly 3 hours and a change of bins. 3 hours and 2 cleaners later… 4. All the staff apart from those who work in the restaurant were rude.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The Murcure provided the perfect location for our stay, on arrival we were met with with lovely helpful staff who provided us a way to check in early free of charge by signing up to their members programme. the room was compact but had everything we needed, the shower was a little dated and could be updated, the pressure was immense though. the breakfast had good options and was really tasty, the view from the restaurant was great too. If only it was reasonably priced all year round, I wouldn't pay more per night than what I did.
Nothing!
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Location
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location
Location
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Area information

    Airports Show all on map »

    • Manchester Intl Airport - 8.84 mi
    • Speke Airport - 27.18 mi
    • Sheffield City - 35.41 mi
    • Leeds / Bradford Airport - 35.62 mi
    • Chester Hawarden Airport - 37.00 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Piccadilly Gardens - 349 f

    Museums

      Art Galleries Show all on map »
      • Portico Library & Gallery - 847 f
      • Arc Gallery Store - 0.24 mi
      • Greater Manchester Police Museum - 0.25 mi
      • Cornerhouse Gallery - 0.38 mi
      • Castlefield Gallery - 0.42 mi
      • John Rylands Library - 0.46 mi
      • The Blyth Gallery - 0.47 mi
      • Peoples History Museum - 0.60 mi

    Transport

      Train stations Show all on map »
      • Piccadilly Railway Station - 0.32 mi
      • Manchester Piccadilly Station - 0.34 mi
      • Manchester Oxford Road Station - 0.44 mi

    Other attractions

      Things to do Show all on map »
      • The Beer Keller - 685 f
      • The Weston Conference Centre - 963 f
      • Royal Exchange - 0.39 mi
      • G-MEX Centre - 0.45 mi
      Famous Streets Show all on map »
      • Canal Street - 719 f
      • Oldham Street - 0.23 mi
      • King Street Manchester - 0.33 mi
      • Cross Street Chapel - 0.34 mi
      Historical Buildings Show all on map »
      • Afflecks Palace - 0.22 mi
      • Cube - 0.24 mi
      • St. Anns Church - 0.33 mi
      • The Kings House - 0.57 mi
      Monuments and Landmarks Show all on map »
      • Manchester Central Library - 0.28 mi
      • Manchester Town Hall - 0.35 mi
      Theatres Show all on map »
      • Library Theatre - 0.30 mi
      • Royal Exchange Theatre - 0.40 mi
      • Bridgewater Hall - 0.42 mi
      • The Green Room - 0.44 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Manchester Evening News Arena - 0.36 mi
      Golf Courses Show all on map »
      • Chorlton cum Hardy Golf Club - 0.49 mi
      • Chorlton cum Hardy Golf Club - 0.49 mi
      • Acre Gate Golf Club - 0.49 mi
      Other Show all on map »
      • Millennium Quarter - 680 f
      • Gay Village Manchester - 719 f
      • Chinatown Manchester - 787 f
      • Manchester Buddhist Centre - 0.29 mi
      • Manchester Arndale - 0.32 mi
      • Arndale Centre - 0.33 mi
      • Manchester Christmas Market - 0.35 mi
      • The Ginnel - 0.38 mi
      • Manchester Conference Centre - 0.38 mi
      • St. Anns Square - 0.39 mi
      • The Printworks - 0.43 mi
      • Urbis - 0.46 mi
      • The Shambles Manchester - 0.46 mi
      • Manchester Visitors Centre - 0.48 mi
      • Deansgate - 0.48 mi
      • Manchester Central - 0.50 mi

Mercure Manchester Piccadilly Hotel

Piccadilly Plaza Portland Street, Manchester, Greater Manchester - England, M1 4PH, United Kingdom