Waldorf London Hilton
Aldwych, London, England, WC2B 4DD, United Kingdom
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Aldwych, London, England, WC2B 4DD, United Kingdom
Situated in London's theater district, the non-smoking Waldorf London Hilton offers an indoor pool and an on-site restaurant on the West End. This seven-story Waldorf has 298 non-smoking rooms each featuring a flat-panel cable TV, luxury toiletries and marble fixtures. Guests can swim in the indoor pool. Internet access is available for a fee. An on-site chandelier-lit restaurant serves modern European cuisine, and afternoon tea is available in the on-site patisserie. There is also a fitness center and business center on-sitre. Valet parking is available. The Waldorf is located in London's Theatreland, less than a five-minute walk from the Royal Opera House. Covent Garden Subway Station is a five-minute walk. The Lyceum Theater and Leicester Square are a 10-minute walk. Heathrow Airport is 18 miles west of the hotel, or about a one-hour ride on the tube.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Indoor Swimming Pool
  • Parking
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Terrace
  • VIP Room Facilities
  • Air Conditioning
  • Bar
  • Car Rental Desk
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Family room
  • Dry cleaning
  • Internet services
  • Shoeshine
  • Non-smoking throughout
  • ATM/cash machine on site
  • Breakfast in the room
  • Ironing service
  • Bridal suite
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Allergy-free room
  • Snack bar
  • Sun terrace
  • Indoor pool (all year)
  • Special diet menus (on request)
  • Wheelchair accessible
  • Daily maid service
  • Daily Housekeeping
  • Children television networks
  • Kid meals
  • Parking garage
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Click here to leave your opinion >>
stayed in January, 2020
Guest Score 3 out of 10
Poor
Building was tired. Only option on booking in early was a disabled room. Executive room - were told that no biscuits were available for tea in the afternoon. No tea pots for breakfast so left to go to main breakfast room - too busy for us to sit down - waited 20 minutes. Ordered porridge which never came.
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Location for accessing Covent Garden, Leicester Square was superb. The food and drink in the executive lounge met expectations. Staff throughout were helpful and did everything they could to make the stay as good as possible.
Only negative was the external works/scaffolding for building renovations, cannot be avoided but could have been made aware prior to visit.
stayed in January, 2020
Guest Score 5 out of 10
Fair
Breakfast dining was amazing. Complaint was made via email afterwards and dealt with very well, we will go again to see if 1st impressions were wrong. Complaints so far taken very seriously so impressed with service.
Room was small, no second bed upon arrival, finally squeezed one in. Dirty carpet & took 1 & 1/2 hours to deliver a tea spoon.
stayed in January, 2020
Guest Score 7 out of 10
Good
Staff exceptionally friendly, polite and helpful. Room was well equipped and comfortable
Room was a bit small.
stayed in January, 2020
Guest Score 8 out of 10
Very Good
the only reason for us to choose is its 5 star and its walkable from Oxford circus it was for us to enjoy the fireworks on London at a walkable distance and you also get access to tower bridge water loo and rest of the bits there so you pay a price but you end up spending a lot more on travel hence oversell its worth it
it was all good thanks I do not think of anything here I did like they clarified all the expenses and just be careful to book your parking in advance though the team is very helpful but since the location is expensive in it self make sure you have some advance arrangements or book it on app though you may seek assistance the valet parkers are very helpful kind and they would defiantly think as if they are spending the money instead of you they are very good at giving you options
stayed in January, 2020
Guest Score 6 out of 10
Pleasant
Pillow were too soft. Housekeeping only came at 4.30pm which was the time we popped back to the hotel to get ready for our theatre evening. So we had an unmade room when we returned. TV didn't have a remote which was frustrating. The hotel was being refurbished so was very noisy. We couldn't see out of our windows due to the scaffolding erected, so no morning views of the london streets.
stayed in January, 2020
Guest Score 5 out of 10
Fair
The staff were lovely.
Despite spending a decent amount of money nothing was really exceptional. The room was quite characterless. Breakfast was a self service buffet with cereal, fruit and cooked options but the fruit juice appeared to be watered down and some of the fruit was clearly tinned.
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Great location and fantastic staff
Nothing
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Excellent friendly helpful staff Excellent facilities in executive lounge- breakfast, afternoon tea and evening Canapes far exceeded expectations Comfortable room Great shower
Room windows obscured as the facade was being renovated so no daylight in room. (I believe this work is nearly complete, and it is mentioned at time of booking, but I had not expected no effective window to the outside at all) System of light switches in the room was very confusing and seemed somehow to conflict with the electronic 'privacy/make up room' signs (we may just have been doing it wrong, we stayed three nights but never really got to grips with the various master switches) Some noise from the street at night
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
stayed in January, 2020
Guest Score 8 out of 10
Very Good
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
STAFF-LOCATION-ROOM-ATMOSPHERE
stayed in January, 2020
Guest Score 6 out of 10
Pleasant
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Customer service on arrival was exceptional. Fantastic location for what we were doing in London.
There was an issue with payment on check out. When checking in I gave a credit card for holding payment,I specifically asked if payment would be taken on this card as someone else was paying for the hotel and was told no payment would be taken,just £2 held on the credit card which was fine. When checking out I was then informed payment had been taken on my card despite me confirming this would not be the case when checking in.
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
fabulous location, very friendly and attentive staff, clean room, extremely comfy bed, amazing service of breakfast in bed for two. would definitely stay there again.
they are in the process of refurbishing it and it is well needed - the place is slightly worn down.
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
stayed in January, 2020
Guest Score 8 out of 10
Very Good
For us it was a special occasion and after contacting the hotel they made special efforts to make it memorable, The staff were very attentive. They also left a card to celebrate the event which was very much appreciated.
The toiletries were not enough for 2 people so in future I would take my own. The room was clean and comfortable but was not as luxurious as we expected , We had a meal in the restaurant and the food and service was very good, however I used a Groupon voucher and explained I would pay for extras when the bill came it was confusing and I thought the bill was more than it was so did not leave a tip, This was not because I was unhappy to give one but thought the bill was expensive when checking out this was not the case.
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Service
Room too hot. Gym changing room and pool area dirty.
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 7.45 mi
    • Northolt - 13.18 mi
    • London Biggin Hill - 14.15 mi
    • Heathrow Airport - 14.94 mi
    • Gatwick Airport - 25.38 mi
    • Luton Airport - 27.19 mi
    • Rochester - 29.00 mi
    • Stansted Airport - 29.86 mi
    • Farnborough - 32.74 mi
    • Blackbushe - 34.01 mi
    • London Southend Airport - 35.22 mi

    Museums

      Art Galleries Show all on map »
      • Library and Museum of Freemasonry - 187 f
      • Theatre Museum - 608 f
      • The Depot Transport Museum - 617 f
      • Londons Transport Museum - 733 f
      • Sir John Soanes Museum - 0.30 mi
      • Soan Museum - 0.32 mi

    Transport

      Train stations Show all on map »
      • Temple - 0.22 mi
      • Covent Garden Tube station - 0.25 mi
      • Holborn - 0.34 mi

    Services

      Spas Show all on map »
      • Sanctuary - 0.25 mi

    Other attractions

      Things to do Show all on map »
      • Strand Theatre - 93 f
      • Covent Garden - 0.24 mi
      Theatres Show all on map »
      • Aldwych Theatre - 134 f
      • Duchess Theatre - 318 f
      • Drury Lane Theatre Royal - 318 f
      • Theatre Royal Drury Lane - 412 f
      • Lyceum Theatre - 467 f
      • The Lyceum Theatre - 482 f
      • Fortune Theatre - 531 f
      • Players Theatre - 0.23 mi
      • Adelphi Theatre - 0.26 mi
      • Cabaret Mechanical Theatre - 0.28 mi
      • Savoy Theatre - 0.30 mi
      • Middle Temple Hall - 0.33 mi
      Monuments and Landmarks Show all on map »
      • Aldwych - 404 f
      • Royal Opera House - 955 f
      • Freemason's Hall - 0.20 mi
      • Waterloo Bridge - 0.29 mi
      Colleges and Universities Show all on map »
      • London School of Economics - 668 f
      Historical Buildings Show all on map »
      • Somerset House - 715 f
      • Hermitage Rooms at Somerset House - 722 f
      • Somerset House - 786 f
      • Donmar Warehouse - 0.31 mi
      Famous Streets Show all on map »
      • Bow Street - 772 f
      Stadiums, Arenas, and Racetracks Show all on map »
      • Peacock Theatre - 0.22 mi
      • Lincolns Inn Fields - 0.29 mi
      Other Show all on map »
      • The Strand - 449 f
      • Gilbert Collection - 722 f
      • Hermitage Rooms - 726 f
      • Courtauld Institute of Art - 788 f
      • Roman Bath - 852 f
      • Royal Drury Lane - 945 f
      • Royal Courts of Justice - 0.24 mi
      • R. Twining & Company Limited - 0.24 mi
      • Temple - 0.24 mi
      • Covent Garden - 0.24 mi
      • Prince Henry's Room - 0.33 mi
      • Old Bloomsbury - 0.34 mi
      • Holborn - 0.34 mi
      • Grosvenor Prints - 0.35 mi

Waldorf London Hilton

Aldwych, London, England, WC2B 4DD, United Kingdom