Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
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Room
Room
Address
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Wheelchair accessible
- 24-hour security
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Visual aids Braille/Tactile signs
- Accessible toilet
- Allergy-free rooms available
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Victory House London Leicester Square Mgallery By Sofitel
Rates from View more information >>
Airports Show all on map »
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
Museums
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
Click here to leave your opinion >>
Lindsay (family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Excellent location for theatres , tube station close for moving around London, room spacious good size bed, very clean , staff friendly
.
Yang (review category business travellers)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
I booked via booking.com, the reception told me the room is windowless, I could not breathe when I got in the room, no circulation, cannot breathe, windowless room in this condition should not be put on sale.
No Information of windowless on the confirmation letter, as I booked for non-refund. Even struggling to pay the difference of a room with window.
Disappointed
Location
Jean (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, comfortable room and location
Nothing
Ewan (young couple)
stayed in August, 2026
Guest Score 3 out of 10
Poor
Not a lot apart from the location
Had to change room as the first one was mouldy, smelt damp and was dirty.
Only one lift in operation which was very slow .
Breakfast was served in another hotel which I’m sure cannot justify a four star rating.
Gerry (young couple)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
It was modern and clean.
Value for money, paid £570 and there was no breakfast which then we were told that it was in a completely different building which we were then glad.
Trying to find the hotel was difficult the photos don’t show the front of the building it shows it from level 1 up. You need to see the ground floor when the link to the maps doesn’t actually take you to the correct property.
The showers were not hot. Less than look warm.
Jessica (group)
stayed in August, 2026
Guest Score 7 out of 10
Good
great location, friendly staff. good for theatres!
second time staying here
room was not ready at check in time
we were in a suite with 3 people however wasnt enough cups, tea coffee etc for 3 people
Gareth (solo traveller)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Great location, staff were helpful and friendly. The room was comfortable and clean but the bathroom could do with some attention, uneven floor surface and aa little dirty around the edges
John (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location was excellent, the room was very clean with air conditioning
The lifts were very slow and only one lift worked during our stay
Sara (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The location was top notch!!
Nothing really.
Dale (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Matthew (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Great location as right in the heart of Leicester Square. Exceptional customer service from staff during our visit. Very spacious room over looking Leicester Square. Good facilities.
Nothing really bad about the hotel. I would say it was quite loud on the evening. But it was a Saturday night so was to be expected.
Kate (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Location, room and as a good size.
One lift not working. Aircon in room not effective due to location in room and kept switching off.
Nadine (solo traveller)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
We had a horrible experience. The first room was not at all as advertised in the pictures on Booking.com. the hotel admitted that the photos shown when booking a dbl room were actually for their nicer/higher tier room. They blamed the website but it doesn't make sense that someone from the property wouldn't be approving the listing. Some of their rooms are horrible and they know it and still let people book them which is a scam. The second room they moved us to was full of mould. The smell was so strong it was overpowering. They try and mask it with perfume spray (which I also saw people spraying in hallways each day) but once it wore off Al ok you could smell is mould. My daughter is asthmatic so they switched us to another room in the middle of hotel with hotel with no window and no discount of any kind. This room was suitable (at least no mould) but we woke up to water pouring into our room from the floor above at 4am. They never offered to refund us any money. The staff themselves were young and friendly but it felt like no one with actual ability to remedy any serious issues was on hand. We submitted a claim to get money back and have video evidence of the water pouring into the room but they never got back to us.
Hotel is a scam. Don't go there. They don't care about their customers.
We had a horrible experience. The first room was not at all as advertised in the pictures on Booking.com. the hotel admitted that the photos shown when booking a dbl room were actually for their nicer/higher tier room. They blamed the website but it doesn't make sense that someone from the property wouldn't be approving the listing. Some of their rooms are horrible and they know it and still let people book them which is a scam. The second room they moved us to was full of mould. The smell was so strong it was overpowering. They try and mask it with perfume spray (which I also saw people spraying in hallways each day) but once it wore off Al ok you could smell is mould. My daughter is asthmatic so they switched us to another room in the middle of hotel with hotel with no window and no discount of any kind. This room was suitable (at least no mould) but we woke up to water pouring into our room from the floor above at 4am. They never offered to refund us any money. The staff themselves were young and friendly but it felt like no one with actual ability to remedy any serious issues was on hand. We submitted a claim to get money back and have video evidence of the water pouring into the room but they never got back to us.
Hotel is a scam. Don't go there. They don't care about their customers.
David (solo traveller)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great location our larger room spacious staff friendly. Despue other reviews no street noise
Extortionate price of mineral water room wasnt always well stocked/serviced. Prob with lifts when we arrived but kept in the dark should have been told.
Ahmad (young couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Property was not available
Bad experience
Glenda (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great location, close to heaps of restaurants, Chinatown, theatres, train station and the hustle and bustle of Leicester Square. The room was spacious and even had a fridge. We loved the room and would stay again. Staff were very friendly.
There were two lifts, but one wasn’t working the whole time we were there (10 days). Sometimes the wait for a lift was really long as sometimes when it arrived it was already full, so you had to wait for it come again.
Billy (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Location was great ,, comfortable bed ,, lovely shower
No coffee in the rooms ,, tv only had a couple of stations , creepy floorboards, when we told management about tv and coffee ,, Nothing was done , we were ignored
Tracy (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Fantastic location
Had to go to different hotel for breakfast
Andrew (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Perfect staff, Perfect location
There was nothing we didn't like
Gregory (family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Staff were very friendly and helpful. Lovely spacious room with fantastic view of Leicester Square. Excellent air con.
We booked a family room for 3 - the main double bed was super comfy - however the extra bed was small and very springy so should really be replaced for future guests comfort.
Thank you for your information!
Area information
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
- The Casino at the Empire - 329 f
- Leicester Square - 329 f
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
- Sanctuary - 0.24 mi
- Palace Theatre - 585 f
- Lyric Theatre - 585 f
- Prince of Wales Theatre - 623 f
- The Other Cinema - 639 f
- Phoenix Theatre - 647 f
- Comedy Theatre - 726 f
- Queen's Theatre - 735 f
- Gielgud Theater - 775 f
- Prince Edward Theatre - 834 f
- Cambridge Theatre - 0.20 mi
- Criterion Theatre - 0.22 mi
- Haymarket Theatre Royal - 0.22 mi
- Her Majesty's Theatre - 0.22 mi
- Phoenix Theatre London - 0.23 mi
- Piccadilly Theatre - 0.24 mi
- Players Theatre - 0.26 mi
- Gielgud - 585 f
- Duke of York's - 623 f
- Garrick - 873 f
- Apollo - 893 f
- Shaftesbury Avenue - 619 f
- West End Theater District - 849 f
- West End London - 849 f
- Old Compton Street - 866 f
- St. Martin in the Fields Church - 970 f
- Trafalgar Square - 1,012 f
- Statue of Eros - 0.22 mi
- Charles I Statue - 0.22 mi
- Piccadilly Circus - 0.24 mi
- Admiralty Arch - 0.26 mi
- Donmar Warehouse - 0.26 mi
- Leicester Square - 356 f
- Chinatown London - 387 f
- Cecil Court - 625 f
- The London Coliseum - 661 f
- Charing Cross Road - 682 f
- London Trocadero - 753 f
- Monty Pythons Spamalot - 755 f
- London String Of Pearls - 952 f
- Haymarket - London - 979 f
- Pepsi Trocadero - 1,001 f
- Grosvenor Prints - 1,050 f
- Seven Dials - 0.21 mi
- Nelsons Column - 0.25 mi
- Berwick Street Market - 0.25 mi
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Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom