Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
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Room
Room
Address
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Wheelchair accessible
- 24-hour security
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Visual aids Braille/Tactile signs
- Accessible toilet
- Allergy-free rooms available
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Victory House London Leicester Square Mgallery By Sofitel
Rates from View more information >>
Airports Show all on map »
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
Museums
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
Click here to leave your opinion >>
Rachel (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The staff very polite and friendly
Bed and room comfortable
We had to leave bags in reception by window as there was too much baggage in the store. When we returned alot of bags were gone from the window, one of our bags was on the floor and the other was now on a table in public space..bit risky.
The base of the shower wall leaks water out onto bathroom floor. Think seal has gone.
Wei C. (Solo Traveler)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
The elevator was out of order, and the lock on the door in my room was not working properly. I got a disable room. Not to sure why, it is bigger but everything is so low it is not comfortable. Would have been better if the reception informed me of this and i can decline.
Vento (Couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
Location was perfect.
Room was a decent size for a big city hotel.
Maintenance was terrible. The elevators did not work, and we had to walk up and down 4 flights of stairs in a dark stairwell. When one did work, the room attendants kept it stationary on one floor, so guests were forced to use the stairs. This happened between 3-7 pm when we were returning from the day out and had to get ready for the evening. Why they waited until those hours to clean no one would tell us. We requested that they clean when we left the room, which was every day between 10-4 and that happened only once. Every other time it was either ignored or forgotten. In 4 days our room was attended to only once, and we just requested towels for the others.
The room was small but fine--expect that in a big city hotel, but there was no place to hang anything but a very small rack and no place to tuck luggage away so that made the room feel smaller.
The bathroom was similar--not much space with the pedestal sink but the shower and products were good.
Don't bother with the expensive breakfast, which is not there but at a sister hotel nearby--you can go to Pret in either direction a block or 2 away for much less. There are many restaurants near there--just a half a block to the right is Chinatown, a block to the left is Little Italy, and a pub serving traditional British food 2 blocks away. If you're seeing theater the location can't be beat, and we were able to walk to many of the other sites, as well as access the underground, but if there is anything else in this price range in this location, I would not book this hotel.
Nanna (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
I liked the location and the room was great but a little smaller than I expected.
size of the room
Randall (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Comfortable facilities and kind staff with great location
Nothing
Stephen (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location and bed
Elevator
Roosmarie (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
We had a spaceful room on the highest floor..
They clean the room with a spray, after we asked them not to do it, they react positive. We were not able to open the windows, they are locked.
Vincent (Solo Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
Great location. We could walk to all venues of interest, including theaters, restaurants etc. wonderful staff. Clean rooms, though tiny in size.
One of the two available elevators was out of order and had been like that for quite a while. Being handicapped there were long waiting times in this hotel built over 10 levels. This was very annoying and hotel owners did not seem to see this as an emergency.
Turkan (Solo Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Nice and clean
The elevator was under maintenance.
Shiferaw (Solo Traveler)
stayed in March, 2026
Guest Score 7 out of 10
Good
Staff in the reception area are very cooperative
Cleaning and replenishment of toilet materials not done on timely basis
Ali (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I have been scammed and misled.
I was forced to go to another hotel owned by them.
This is complete fraud and deception.
I have been scammed and misled.
I was forced to go to another hotel owned by them.
This is complete fraud and deception.
Annika (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff were amazing
Limited hot water
Cary (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location was great. Cleaning staff was very friendly and hardworking. Front desk staff was okay; neither good or bad.
The hot water is not hot enough; more like just warm. Only one elevator was working.
Dorcas (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I hated the bathroom
The staff
Alara (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything was great!! Special thanks to Pinar❤️❤️❤️
Samantha (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
The location was good
The bathroom had a damp smell, it wasn’t clean and the sink had a huge crack filled instead of replaced with a leak on the floor. Bathroom door was see through glass and whilst I have been married over 25 years I still believe your time in the bathroom is personal and should have a fully blocked door.
Didn’t have a shower in 2 days because of the disgusting bathroom
Ken (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The location was great. One staff member was very helpful getting us a fan as air con broken.
The carpets were dirty; the hallways were dark; the air con didn’t work in the first room we stayed in for two nights and then we were able to move - but the next room had a sewer smell in the bathroom, perhaps faulty or old piping nevertheless very unpleasant. There were two elevators, but one was broken and the other was very slow, so we took the stairs mostly.
Alasmari (Group Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location
Elevator is not working most of the time. One is out of order.
hammik (Family with young children)
stayed in January, 2026
Guest Score 5 out of 10
Fair
The location was great for getting around. Close to everything.
2 lifts with only 1 working. The 1 working didn't always stop at the floor. the pillows were terrible. the fan in the bathroom was really loud. Some of the staff could have been more helpful.
Carla (Solo Traveler)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location is really central, the rooms are overall quite clean and have been renewed nicely. The staff listened to some of my complaints and were attentive/professional.
A negative impact for me is all the reception and breakfast area. I don't understand how a reception sits literally inside a kitchen with 2 laptops. Not only is the hotel classified as 4*, but I also don't know how this is possible from a health/cleanliness perspective. All the breakfast selections and dining area are very far from a 4* offer. On a separate note, phones to call the reception were not working as well.
Thank you for your information!
Area information
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
- The Casino at the Empire - 329 f
- Leicester Square - 329 f
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
- Sanctuary - 0.24 mi
- Palace Theatre - 585 f
- Lyric Theatre - 585 f
- Prince of Wales Theatre - 623 f
- The Other Cinema - 639 f
- Phoenix Theatre - 647 f
- Comedy Theatre - 726 f
- Queen's Theatre - 735 f
- Gielgud Theater - 775 f
- Prince Edward Theatre - 834 f
- Cambridge Theatre - 0.20 mi
- Criterion Theatre - 0.22 mi
- Haymarket Theatre Royal - 0.22 mi
- Her Majesty's Theatre - 0.22 mi
- Phoenix Theatre London - 0.23 mi
- Piccadilly Theatre - 0.24 mi
- Players Theatre - 0.26 mi
- Gielgud - 585 f
- Duke of York's - 623 f
- Garrick - 873 f
- Apollo - 893 f
- Shaftesbury Avenue - 619 f
- West End Theater District - 849 f
- West End London - 849 f
- Old Compton Street - 866 f
- St. Martin in the Fields Church - 970 f
- Trafalgar Square - 1,012 f
- Statue of Eros - 0.22 mi
- Charles I Statue - 0.22 mi
- Piccadilly Circus - 0.24 mi
- Admiralty Arch - 0.26 mi
- Donmar Warehouse - 0.26 mi
- Leicester Square - 356 f
- Chinatown London - 387 f
- Cecil Court - 625 f
- The London Coliseum - 661 f
- Charing Cross Road - 682 f
- London Trocadero - 753 f
- Monty Pythons Spamalot - 755 f
- London String Of Pearls - 952 f
- Haymarket - London - 979 f
- Pepsi Trocadero - 1,001 f
- Grosvenor Prints - 1,050 f
- Seven Dials - 0.21 mi
- Nelsons Column - 0.25 mi
- Berwick Street Market - 0.25 mi
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Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom