Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
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Room
Room
Address
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Wheelchair accessible
- 24-hour security
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Visual aids Braille/Tactile signs
- Accessible toilet
- Allergy-free rooms available






























Click here to leave your opinion >>
Roosmarie (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
We had a spaceful room on the highest floor..
They clean the room with a spray, after we asked them not to do it, they react positive. We were not able to open the windows, they are locked.
Turkan (Solo Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Nice and clean
The elevator was under maintenance.
Vincent (Solo Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
Great location. We could walk to all venues of interest, including theaters, restaurants etc. wonderful staff. Clean rooms, though tiny in size.
One of the two available elevators was out of order and had been like that for quite a while. Being handicapped there were long waiting times in this hotel built over 10 levels. This was very annoying and hotel owners did not seem to see this as an emergency.
Shiferaw (Solo Traveler)
stayed in March, 2026
Guest Score 7 out of 10
Good
Staff in the reception area are very cooperative
Cleaning and replenishment of toilet materials not done on timely basis
Ali (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I have been scammed and misled.
I was forced to go to another hotel owned by them.
This is complete fraud and deception.
I have been scammed and misled.
I was forced to go to another hotel owned by them.
This is complete fraud and deception.
Annika (Family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff were amazing
Limited hot water
Cary (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location was great. Cleaning staff was very friendly and hardworking. Front desk staff was okay; neither good or bad.
The hot water is not hot enough; more like just warm. Only one elevator was working.
Dorcas (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
I hated the bathroom
The staff
Alara (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything was great!! Special thanks to Pinar❤️❤️❤️
Samantha (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
The location was good
The bathroom had a damp smell, it wasn’t clean and the sink had a huge crack filled instead of replaced with a leak on the floor. Bathroom door was see through glass and whilst I have been married over 25 years I still believe your time in the bathroom is personal and should have a fully blocked door.
Didn’t have a shower in 2 days because of the disgusting bathroom
Ken (Couple)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The location was great. One staff member was very helpful getting us a fan as air con broken.
The carpets were dirty; the hallways were dark; the air con didn’t work in the first room we stayed in for two nights and then we were able to move - but the next room had a sewer smell in the bathroom, perhaps faulty or old piping nevertheless very unpleasant. There were two elevators, but one was broken and the other was very slow, so we took the stairs mostly.
Alasmari (Group Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location
Elevator is not working most of the time. One is out of order.
hammik (Family with young children)
stayed in January, 2026
Guest Score 5 out of 10
Fair
The location was great for getting around. Close to everything.
2 lifts with only 1 working. The 1 working didn't always stop at the floor. the pillows were terrible. the fan in the bathroom was really loud. Some of the staff could have been more helpful.
Carla (Solo Traveler)
stayed in December, 2025
Guest Score 5 out of 10
Fair
Location is really central, the rooms are overall quite clean and have been renewed nicely. The staff listened to some of my complaints and were attentive/professional.
A negative impact for me is all the reception and breakfast area. I don't understand how a reception sits literally inside a kitchen with 2 laptops. Not only is the hotel classified as 4*, but I also don't know how this is possible from a health/cleanliness perspective. All the breakfast selections and dining area are very far from a 4* offer. On a separate note, phones to call the reception were not working as well.
manar (Family with young children)
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
Only it’s location
I found a mouse in the room !!!! It wasn’t so clean the staff was weird and not nice to us
Paul (Family with young children)
stayed in December, 2025
Guest Score 7 out of 10
Good
The hotel's location is excellent. The reception staff are kind. There’s always hot water with good pressure. The room is relatively large (though it is a suite).
The bathroom is shabby. You can’t even fit two people in there. There’s no heating in the bathroom. There’s no wardrobe, only a coat rack. For some reason, cleaning is done between 3:00 and 6:00 p.m. The breakfast is poor. The TV is small. There isn’t enough light in the room. One of the elevators isn’t working (probably a temporary issue).
Roberto (Solo Traveler)
stayed in December, 2025
Guest Score 7 out of 10
Good
Location in my opinion can’t get better u are centrally located just a few seconds from Leicester square and pretty much everything in London , also love the fact u can take Piccadilly line straight from Heathrow to hotel
Room was upgraded but could still be in better shape , had a small drainage issue where water flooded into bathroom but was taken care of when I told them
Jazzie L. (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Overall, everything has very good - the environment is beautiful and the air feels very fresh, which i really appreciate.
I would like to share some feedback regarding the bathroom in my room. the design of the shower area is not very effective, as water tends to splash out while I am showering, making the floor quite wet and slippery. This could be unsafe, and i wanted to bring it to your attention.
Thank you for looking into this.
Thank you
Terence (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Front desk staff were wonderful
Lawal (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Peacefulness
Thank you for your information!
Area information
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
- The Casino at the Empire - 329 f
- Leicester Square - 329 f
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
- Sanctuary - 0.24 mi
- Palace Theatre - 585 f
- Lyric Theatre - 585 f
- Prince of Wales Theatre - 623 f
- The Other Cinema - 639 f
- Phoenix Theatre - 647 f
- Comedy Theatre - 726 f
- Queen's Theatre - 735 f
- Gielgud Theater - 775 f
- Prince Edward Theatre - 834 f
- Cambridge Theatre - 0.20 mi
- Criterion Theatre - 0.22 mi
- Haymarket Theatre Royal - 0.22 mi
- Her Majesty's Theatre - 0.22 mi
- Phoenix Theatre London - 0.23 mi
- Piccadilly Theatre - 0.24 mi
- Players Theatre - 0.26 mi
- Gielgud - 585 f
- Duke of York's - 623 f
- Garrick - 873 f
- Apollo - 893 f
- Shaftesbury Avenue - 619 f
- West End Theater District - 849 f
- West End London - 849 f
- Old Compton Street - 866 f
- St. Martin in the Fields Church - 970 f
- Trafalgar Square - 1,012 f
- Statue of Eros - 0.22 mi
- Charles I Statue - 0.22 mi
- Piccadilly Circus - 0.24 mi
- Admiralty Arch - 0.26 mi
- Donmar Warehouse - 0.26 mi
- Leicester Square - 356 f
- Chinatown London - 387 f
- Cecil Court - 625 f
- The London Coliseum - 661 f
- Charing Cross Road - 682 f
- London Trocadero - 753 f
- Monty Pythons Spamalot - 755 f
- London String Of Pearls - 952 f
- Haymarket - London - 979 f
- Pepsi Trocadero - 1,001 f
- Grosvenor Prints - 1,050 f
- Seven Dials - 0.21 mi
- Nelsons Column - 0.25 mi
- Berwick Street Market - 0.25 mi
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Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom