Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
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Room
Room
Address
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Wheelchair accessible
- 24-hour security
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Visual aids Braille/Tactile signs
- Accessible toilet
- Allergy-free rooms available
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Victory House London Leicester Square Mgallery By Sofitel
Rates from View more information >>
Airports Show all on map »
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
Museums
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
Click here to leave your opinion >>
Lorraine (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Mary (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Melissa (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location, fabulous bathroom, A/C was a treat! Staff were lovely as well.
The lift seemed a bit temperamental with the buttons and only one lift was working. It was only a minor inconvenience though as it didn't hinder our stay.
Miranda (young couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Caroline (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Maribel (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Great location
No bar or restaurant at all!
Sharon (solo traveller)
stayed in May, 2026
Guest Score 3 out of 10
Poor
Location
Lift not working, look tired and dirty on entering and inside
Eve (review category business travellers)
stayed in May, 2026
Guest Score 7 out of 10
Good
Location is excellent right on Leicester Square. Deluxe rooms were great with very comfortable bed.
The lift wasn’t working for most of our trip which was difficult when on the fourth floor, especially with luggage. No offer of support from staff.
Also we had a severe flood in our bathroom on the first morning - we were woken up before 7am with water pouring into the bathroom from the light fitting which soaked the room carpet and our items in the bathroom (and all towels were soaked).
Although we were eventually moved (after 2 hours sitting and waiting in an unusable room), this was not a given (we were staying two nights and they couldn’t guarantee they’d move us). We eventually moved at around 930am. We did not receive an apology and felt like we were inconveniencing the staff by wanting to move. No offer of any discount or breakfast etc and when asked if we could have a reduction for the inconvenience they just said “but we did move you to another room didn’t you?”! This was very disappointing, as this was an incredibly stressful experience as we had an event on that day and were not guaranteed to be able to have a different room (which would have made it almost impossible to get ready). This was the reason for booking the two nights so we could have the full day in the room. I don’t think I’ve ever had such an experience where the staff couldn’t seek to care less about our situation. We had prepaid which didn’t help. This should be remedied by management as it does not reflect the hotel status.
We then had to re pack and move, which ate into our day. Had the staff been more apologetic and sympathetic we would have given a higher score, but this soured our otherwise excellent experience. Had we not experienced this, and had the lift been working I would have rated this hotel a 9 or 10, as apart from these points it was lovely. Great location and lovely rooms (although room 316 was very dingy and dark and didn’t meet the descriptions of the deluxe room as a bright room).
Amanda (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Fantastic location, great room, very clean and modern with lovely comfy bed, great shower and the staff were fantastic, very friendly….nothing was too much trouble
Nothing
Gillian (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location of hotel
There was a fowl smell in the bathroom, the cover on the bed was stained even though I asked for it to be changed.
There was two lifts in the hotel one wasn’t working and the day before we left the other lift broke, had to walk 7 flights of stairs, no apology, would not stay again.
Janine (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Mark (group)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location The staff who were very helpful to one of our travellers who has a few issues.
Rooms very comfortable with a view over Leicester Square
It was fine no complaints whatsoever
Wei (review category business travellers)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
The elevator was out of order, and the lock on the door in my room was not working properly. I got a disable room. Not to sure why, it is bigger but everything is so low it is not comfortable. Would have been better if the reception informed me of this and i can decline.
Angela (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location was amazing, it was clean, friendly and a home from home
Nothing
Nicolas (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent location right next to Chinatown and Leicester Square, making it perfect for exploring London by foot. The area is lively, full of restaurants and atmosphere, yet the hotel still felt comfortable and practical for a city stay. Rooms were clean, staff friendly, and overall very good value for such a central location. Would definitely stay again.
Alina (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location
I think is the price in relation of the room size and confort… but maybe the problem is booking showing pictures of others room and no the one you book.
Ingo (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Schöner Stil & gute Lage
Nichts
Adrian (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
Great location , comfortable bed
The lift
Vento (young couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
Location was perfect.
Room was a decent size for a big city hotel.
Maintenance was terrible. The elevators did not work, and we had to walk up and down 4 flights of stairs in a dark stairwell. When one did work, the room attendants kept it stationary on one floor, so guests were forced to use the stairs. This happened between 3-7 pm when we were returning from the day out and had to get ready for the evening. Why they waited until those hours to clean no one would tell us. We requested that they clean when we left the room, which was every day between 10-4 and that happened only once. Every other time it was either ignored or forgotten. In 4 days our room was attended to only once, and we just requested towels for the others.
The room was small but fine--expect that in a big city hotel, but there was no place to hang anything but a very small rack and no place to tuck luggage away so that made the room feel smaller.
The bathroom was similar--not much space with the pedestal sink but the shower and products were good.
Don't bother with the expensive breakfast, which is not there but at a sister hotel nearby--you can go to Pret in either direction a block or 2 away for much less. There are many restaurants near there--just a half a block to the right is Chinatown, a block to the left is Little Italy, and a pub serving traditional British food 2 blocks away. If you're seeing theater the location can't be beat, and we were able to walk to many of the other sites, as well as access the underground, but if there is anything else in this price range in this location, I would not book this hotel.
Doerthe (family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Fantastic location, sufficient space in the room with kettle, coffee & tea, clean and comfortable bed.
Thank you for your information!
Area information
- London City Airport - 7.92 mi
- Northolt - 12.73 mi
- London Biggin Hill - 14.28 mi
- Heathrow Airport - 14.46 mi
- Gatwick Airport - 25.22 mi
- Luton Airport - 27.11 mi
- Rochester - 29.40 mi
- Stansted Airport - 30.19 mi
- Farnborough - 32.27 mi
- Blackbushe - 33.53 mi
- London Southend Airport - 35.71 mi
- The Casino at the Empire - 329 f
- Leicester Square - 329 f
- National Gallery London - 868 f
- National Portrait Gallery - 873 f
- Sanctuary - 0.24 mi
- Palace Theatre - 585 f
- Lyric Theatre - 585 f
- Prince of Wales Theatre - 623 f
- The Other Cinema - 639 f
- Phoenix Theatre - 647 f
- Comedy Theatre - 726 f
- Queen's Theatre - 735 f
- Gielgud Theater - 775 f
- Prince Edward Theatre - 834 f
- Cambridge Theatre - 0.20 mi
- Criterion Theatre - 0.22 mi
- Haymarket Theatre Royal - 0.22 mi
- Her Majesty's Theatre - 0.22 mi
- Phoenix Theatre London - 0.23 mi
- Piccadilly Theatre - 0.24 mi
- Players Theatre - 0.26 mi
- Gielgud - 585 f
- Duke of York's - 623 f
- Garrick - 873 f
- Apollo - 893 f
- Shaftesbury Avenue - 619 f
- West End Theater District - 849 f
- West End London - 849 f
- Old Compton Street - 866 f
- St. Martin in the Fields Church - 970 f
- Trafalgar Square - 1,012 f
- Statue of Eros - 0.22 mi
- Charles I Statue - 0.22 mi
- Piccadilly Circus - 0.24 mi
- Admiralty Arch - 0.26 mi
- Donmar Warehouse - 0.26 mi
- Leicester Square - 356 f
- Chinatown London - 387 f
- Cecil Court - 625 f
- The London Coliseum - 661 f
- Charing Cross Road - 682 f
- London Trocadero - 753 f
- Monty Pythons Spamalot - 755 f
- London String Of Pearls - 952 f
- Haymarket - London - 979 f
- Pepsi Trocadero - 1,001 f
- Grosvenor Prints - 1,050 f
- Seven Dials - 0.21 mi
- Nelsons Column - 0.25 mi
- Berwick Street Market - 0.25 mi
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Victory House London Leicester Square Mgallery By Sofitel
14 Leicester Place, London, England, WC2H 7BZ, United Kingdom