The Rubens At The Palace
39 Buckingham Palace Road, London, England, SW1W 0PS, United Kingdom
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39 Buckingham Palace Road, London, England, SW1W 0PS, United Kingdom
This stunning boutique-style hotel overlooks Buckingham Palace and its mews, and provides exceptional comfort and personal service where no request is too large, no detail too small. The deluxe Rubens is a short walk from Victoria train, Underground and bus stations, and is ideal for Victoria Palace Theater and Victoria Apollo Theater. A short walk away are Westminster, Green Park and Shaftesbury Avenue. Each room at Rubens has thoughtful extras as well as homely comforts, while the glass-paneled lounge offers fantastic views of the pageantry and Royal occasions. The English Grill restaurant offers a la carte dining, featuring a contemporary brasserie-style menu, including salads, main courses, steaks, desserts and signature dishes. The Palace Lounge offers drinks and snacks, as well as afternoon tea, overlooking the Royal Mews. Victoria Underground Station, and the shops and amenities of Victoria Square can be reached in 5 minutes' walk from the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Restaurant
  • Meeting/Banquet Facilities
  • Newspapers
  • Parking
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • VIP Room Facilities
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Family room
  • Dry cleaning
  • Internet services
  • Soundproof rooms
  • Shoeshine
  • Non-smoking throughout
  • Ironing service
  • Bridal suite
  • Gift shop
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • WiFi
  • Private check-in/check-out
  • Daily maid service
  • WiFi everywhere
  • Daily Housekeeping
  • WiFi available in all areas
  • Kid meals
  • Public transport tickets
Click here to leave your opinion >>
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Very comfortable room and friendly helpful staff.
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
The staff were all exceptionally helpful, welcoming, and friendly - from arriving at the front door throughout the whole stay. There was definitely a sense of "team" and everyone had a strong customer-focus. Food (we had breakfast) was excellent and again service was attentive and prompt. Loved the decoration - opulent and warm giving a boutique feel. We couldn't have asked for a better location - so close to all the tourist attractions we wanted to visit and close to tube & rail - Victoria station 2 mins walk away.
There was nothing we didn't like. Having read other reviews about rooms being small, we booked a King room which I'm glad we did because anything smaller would have been too small for us. As it was the room size was adequate. London is an expensive city so the price has to be seen in that context.
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
Rubens is a quintessential British experience, quirky and traditional with refined touches combined with good old fashioned service. It’s location at the Palace gave us the complete royal experience, very different from our previous visits to London. Christmas was alive from the moment we entered the lobby. Staff are fully attentive from the doorman to concierge, greeting staff (champagne on arrival) and front desk. Loved the musical entertainment in the grill and the gallery. Our suite was well appointed and spacious by London standards. Quality linens, gold monogrammed fluffy towels, striped yellow wallpaper and heavy drapes characterise the regal theme. A large portrait of the queen mother hangs on the wall facing the bed. Breakfast was a good selection, tables set formally with silver service and white cloths. We enjoyed the window view of hot breakfast underway in the grill kitchen.
Only things we could negatively comment on are that the property is gloomy (natural light is limited) and there was a weird smell in our bathroom.
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
We stayed here at the end of our Europe holiday when funds were a little short. We stayed in one of the cheaper rooms. We were still treated like royalty. Room was clean and very nice. Staff at reception & concierge were all so friendly and welcoming.
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Loved the staff and the hotel itself
Room was very small. For the price and standard of hotel toiletries were poor.
stayed in January, 2020
Guest Score 2 out of 10
Poor
Tiny room, over priced
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Location excellent, staff friendly and attentive with great reception personal who handled my moan about the initial room we were allocated professionally and totally to our satisfaction. The breakfast is superb and bar/lounge areas comfortable with old school charm.
The first floor room we were initially allocated should not be made available to the public - so small I felt claustrophobic and would have immediately changed hotels had we not been “upgraded”. The decor of the room was also terrible and the entrance hall as you come out of the first floor lift looks more becoming of a one star hotel.
stayed in January, 2020
Guest Score 5 out of 10
Fair
location
There is no tea making facility in the room and no information provided for the charges for tea/coffer brought to us when we asked for kettle; the room was so cold during the night since the air conditioner was not working; when we gave the feedback to the reception as asked, it seems that it was all our fault that we should have been doing more to ask for help. Spending near £500 for one night definitely was not worth it
stayed in January, 2020
Guest Score 6.7 out of 10
Pleasant
stayed in January, 2020
Guest Score 9.2 out of 10
Wonderful
Very clean and very near to Tube and Main Line station.
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
stayed in January, 2020
Guest Score 7.5 out of 10
Good
Location,clean
For the price expected better shower in bathroom. Curry in the restaurant and snack in bar expensive. But the food was fine.
stayed in January, 2020
Guest Score 6 out of 10
Pleasant
How close to landmarks
Bar service, as it was so slow(Monday night) in the end went to the bar and ordered. Not what I expected as there were only 8 people in the bar
stayed in January, 2020
Guest Score 8.3 out of 10
Very Good
Great location and the staff are very friendly
It looks a little tired and potentially in the need of refreshing some of the wallpaper in the rooms
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
stayed in January, 2020
Guest Score 7 out of 10
Good
All members of the staff were exceptional. A special thanks to Istvan who provided great service at breakfast. Breakfast was of high quality.
The room was small and had almost no natural light at all. It was not up to the standards of a five star hotel room.
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
Dining was excellent
Booked a twin room & ended up with a king split into two narrow singles. Complained & was told that IS how they define a twin. In fairness, they did give us a slightly larger room for next nights. Would’ve expected a ‘proper’ twin bedded room for money spent
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
We stayed here on our wedding night, as did both our parents and some of our families. The hotel staff were all lovely, and went out of their way to make the day special, with little touches which they didn’t have to do. The hotel is beautiful and definitely gave a sense of occasion for our families, especially with the Christmas decorations. There was a great selection for breakfast, which kept everyone happy. We booked a table at the bar the night before the wedding, and again the service was flawless. We also enjoyed the live music at the bar. The location was perfect, and made it easy for everyone to get around London. We were both very glad we chose the Rubens and grateful to all the staff who made the day perfect. This will always be a special place for us, and we’ll definitely be back!
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Excellent location and beautifully appointed. Charming staff who were extremely accommodating.
Nothing
stayed in January, 2020
Guest Score 4 out of 10
Disappointing
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Area information

    Airports Show all on map »

    • London City Airport - 8.56 mi
    • Northolt - 12.37 mi
    • Heathrow Airport - 13.71 mi
    • London Biggin Hill - 13.84 mi
    • Gatwick Airport - 24.25 mi
    • Luton Airport - 27.73 mi
    • Rochester - 29.67 mi
    • Farnborough - 31.27 mi
    • Stansted Airport - 31.30 mi
    • Blackbushe - 32.60 mi
    • London Southend Airport - 36.46 mi

    Transport

      Train stations Show all on map »
      • Victoria Railway Station - 802 f
      • Victoria Station - 980 f
      • London Victoria Station - 1,022 f
      • Victoria Station - 0.22 mi
      • Victoria Coach Station - 0.38 mi
      • St. James's Park - 0.47 mi
      • Hyde Park Corner - 0.49 mi
      • Green Park - 0.62 mi
      • Sloane Square - 0.64 mi

    Museums

      Art Galleries Show all on map »
      • Queens Gallery - 0.23 mi
      • Guards Museum - 0.31 mi
      • Wellington Museum - 0.49 mi

    Other attractions

      Theatres Show all on map »
      • Victoria Palace Theatre - 503 f
      • Apollo Victoria Theatre - 928 f
      • Royal Court Theatre - 0.65 mi
      • Westminster Central Hall - 0.66 mi
      Famous Streets Show all on map »
      • Victoria London - 0.20 mi
      • Ellis Street - 0.62 mi
      • Sloane Street - 0.63 mi
      Monuments and Landmarks Show all on map »
      • Buckingham Palace - 0.22 mi
      • Victoria Memorial - 0.32 mi
      • Jewel Tower - 0.50 mi
      • Big Ben - 0.73 mi
      National Parks Show all on map »
      • Green Park - 0.31 mi
      • Hyde Park - 0.46 mi
      • St James' Park - 0.49 mi
      Historical Buildings Show all on map »
      • Westminster Cathedral - 0.33 mi
      • Apsley House - 0.45 mi
      • St. James's Palace - 0.50 mi
      • Clarence House - 0.56 mi
      Shopping Center Show all on map »
      • The Mall London - 0.58 mi
      Things to do Show all on map »
      • Queen Elizabeth II Conference Centre - 0.68 mi
      Beaches Show all on map »
      • Palm Beach Casino - 0.72 mi
      Other Show all on map »
      • Royal Mews - 257 f
      • Victoria Underground - 521 f
      • Victoria - 589 f
      • Changing of the Guard - 0.22 mi
      • Cardinal Place - 0.34 mi
      • Italian Cultural Institute - 0.36 mi
      • London Tourist Board - 0.41 mi
      • Southall - 0.47 mi
      • Hyde Park Corner - 0.48 mi
      • Wellington Arch - 0.49 mi
      • Vincent Square Westminster - 0.50 mi
      • Royal Academy of Arts - 0.58 mi
      • Julian Simon Fine Art - 0.58 mi
      • Curzon Mayfair - 0.63 mi
      • Sloane Square - 0.64 mi
      • Cabinet War Rooms - 0.72 mi
      • Knightsbridge Tube - 0.74 mi

The Rubens At The Palace

39 Buckingham Palace Road, London, England, SW1W 0PS, United Kingdom