The Kensington Hotel
109-113 Queensgate, London, England, SW7 5LR, United Kingdom
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109-113 Queensgate, London, England, SW7 5LR, United Kingdom
The luxurious Kensington Hotel is located in the heart of South Kensington and within a 20-minute stroll of Harrods, Harvey Nichols and The Royal Albert Hall. The Natural History Museum and The V&A are just 5 minutes on foot. A state-of-the-art fitness room is provided for exclusive use of the hotel’s guests. Free WiFi, luxury bed linen and a large flat-screen TV are included in each room at The Kensington Hotel, as well as an private bathroom. The Town House Bar & Restaurant has a magnificent lounge area with period drawing rooms. Its setting offers a blend of traditional and contemporary features, and is an ideal location for for afternoon tea, lunch or evening dinners. South Kensington tube station is only 1476 feet away and offers direct access to the heart of the West End & Heathrow Airport.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Outdoor furniture
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 3 out of 10
Poor
Good location in Chelsea. Loads of restaurants, pubs and shops just around the corner. The bellmen were very helpful and friendly.
Our room was a deluxe king. It was small and in need of a refresh. The hall carpet was dirty. Needed to leave a day early and was told I had to go through Booking.com. Booking customer service was great and promptly contacted the registration desk where she was told they could not change the booking and would have to contact the reservation manager. She sent them an email request to adjust my booking and told me to check to see if they received the email. The registration desk person was rather abrupt until the desk manager intervened and found the email. He assured me it would be addressed, gave me his card and said to call him if there was a problem. When I went to check out the next morning, the desk person told me the reservation had not been adjusted. I showed him the manager's card and told me he would follow up. He tried to keep the card, but I insisted he give it back. Later that morning, I received the invoice and the adjustment had been made. This is not how a five star hotel should operate.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved everything about the property. The room was fabulous. The food was very good quality. The best thing about the hotel is the staff - they are all incredible.
Nothing.
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Location is very central
Room was an absolute catastrophe. Very, very tiny … two people can even put their suitcases on the floor in order to unpack. Worst though was the fact, that neither the water in the bathtub nor the washing basin drained.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
We have stayed at this hotel several times and always love it! The staff are very helpful and kind, especially appreciated the help of the doorman, George. The hotel is clean and the beds were comfortable. There are lots of spots to sit and relax with friends in the lobby.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
The location is good and the people working in the hotel are very nice.
The room I was given was barely 10 square metter, as I went to the shower after a 25hours journey in the plane, I barely could fit in and the bwthroom got flooded I got changed for a "Better" room but still it was not at all the room I booked After three days and many complains I got upgraded to a bigger room that was nice and very comfortable The walk to the bedroom is not the same standards as the reception.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We have stayed at this hotel several times and always love it! The staff are very helpful and kind, especially appreciated the help of the doorman, George. The hotel is clean and the beds were comfortable. There are lots of spots to sit and relax with friends in the lobby.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Loved the decor. Warm and cosy. Nice quiet area in London.
Nothing. It was fine.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
It was decent value, the staff were friendly and helpful, location was excellent, the gym though I did not use in the end was very good I thought for that size of hotel. I’ve seen smaller less equipped gyms. The food was also very good. Wine was decent.
There wasn’t anything not to like. I’ve been in plusher five stars, but not for that money.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It is perfect location and a very charming hotel
Everything was perfect.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It is perfect location and a very charming hotel
Everything was perfect.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Good
Nothing
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We had the best time we’ve ever had in London during our stay here. The staff were incredibly attentive and thoughtful — we never had to explain or ask for anything because they already seemed to understand what guests needed. It truly felt like genuine, effortless hospitality.
Honestly, nothing. Everything exceeded our expectations.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • London City Airport - 10.03 mi
    • Northolt - 11.13 mi
    • Heathrow Airport - 12.23 mi
    • London Biggin Hill - 14.40 mi
    • Gatwick Airport - 23.80 mi
    • Luton Airport - 27.62 mi
    • Farnborough - 29.82 mi
    • Rochester - 30.93 mi
    • Blackbushe - 31.11 mi
    • Stansted Airport - 32.38 mi

    Transport

      Train stations Show all on map »
      • South Kensington - 0.24 mi
      • Gloucester Road - 0.27 mi
      • Earl's Court - 0.70 mi
      • High Street Kensington - 0.81 mi
      • West Brompton - 0.81 mi
      • West Brompton Station - 0.86 mi

    Museums

      Art Galleries Show all on map »
      • Natural History Museum London - 0.25 mi
      • Natural History Museum - 0.29 mi
      • Science Museum - 0.33 mi
      • Victoria & Albert Museum - 0.37 mi
      • Victoria and Albert Museum - 0.39 mi
      • London Science Museum - 0.39 mi
      • RCM Museum of Musical Instruments - 0.51 mi
      • Sikorski Museum - 0.65 mi
      • Thackeray Gallery - 0.72 mi
      • Saatchi Gallery - 0.75 mi
      • National Army Museum - 0.85 mi
      • Zest Contemporary Glass Gallery - 0.87 mi

    Hospitals

      Hospitals Show all on map »
      • Chelsea & Westminster Hospital art/performance - 0.51 mi
      • Chelsea and Westminster Hospital - 0.58 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Roof Gardens - 0.86 mi
      • Kensington Roof Gardens - 0.87 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Natural History Museum - 0.26 mi
      • Prince Albert Memorial - 0.69 mi
      • Memorial Scrolls Trust - 0.79 mi
      • Princess Diana/Dodi Fayed Memorial - 0.80 mi
      • Albert Bridge - 0.86 mi
      Colleges and Universities Show all on map »
      • Imperial College - 0.41 mi
      • Royal College of Art - 0.55 mi
      Theatres Show all on map »
      • The Chelsea Theatre - 0.54 mi
      • Royal Albert Hall - 0.62 mi
      Things to do Show all on map »
      • Proms - 0.61 mi
      • Harrods - 0.75 mi
      • Earls Court Exhibition Centre - 0.84 mi
      Historical Buildings Show all on map »
      • Baden-Powell House - 0.66 mi
      • Carlyles House - 0.70 mi
      • Carlyle House - 0.70 mi
      • Lindsey House - 0.72 mi
      National Parks Show all on map »
      • Hyde Park and Kensington Gardens - 0.66 mi
      Famous Streets Show all on map »
      • Sloane Street - 0.88 mi
      • Kensington High Street - 0.89 mi
      Other Show all on map »
      • South Kensington - 0.23 mi
      • Gloucester Road - 0.27 mi
      • The Minema - 0.44 mi
      • Brompton Oratory - 0.49 mi
      • Kings Road - 0.50 mi
      • 22 Hyde Park Gate - 0.52 mi
      • Bluebird The Kings Road Gastrodrome - 0.55 mi
      • Chelsea Physic Garden - 0.84 mi
      • West Brompton - 0.84 mi

The Kensington Hotel

109-113 Queensgate, London, England, SW7 5LR, United Kingdom