The Grand At Trafalgar Square
8 Northumberland Avenue, London, England, WC2N 5BY, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
8 Northumberland Avenue, London, England, WC2N 5BY, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Shared lounge/TV area
- vending machine
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Non-Smoking Rooms Available
- Wine/champagne
- Pet basket
- Pet bowls
- Key access
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Grocery delivery
- Contactless check-in/out
- Food delivery
- Electronic room key
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Pets allowed (charges may apply)
Airports Show all on map »
- London City Airport - 7.78 mi
- Northolt - 12.92 mi
- London Biggin Hill - 14.00 mi
- Heathrow Airport - 14.54 mi
- Gatwick Airport - 24.98 mi
- Luton Airport - 27.39 mi
- Rochester - 29.19 mi
- Stansted Airport - 30.35 mi
- Farnborough - 32.25 mi
- Blackbushe - 33.54 mi
- London Southend Airport - 35.62 mi
Museums
- National Gallery London - 662 f
- Institute of Contemporary Arts - 0.20 mi
- Londons Transport Museum - 0.39 mi
Click here to leave your opinion >>
George (solo traveller)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Convenient, very comfortable room, great value, nice staff
Olena (solo traveller)
stayed in November, 2026
Guest Score 1 out of 10
Very Poor
The hotel has a convenient central location and an attractive lobby. Unfortunately, these were the only positive aspects of my stay.
The worst hotel experience in 20 years of international travel. Absolutely unacceptable.
I have been travelling internationally for over 20 years, and this has been one of the worst hotel experiences I have ever had.
The most serious problem was the hotel’s extremely poor handling of payments and management’s inability to resolve a serious financial dispute.
My Ukrainian bank confirmed that two payments of £200 and £156, totalling £356, had been debited from my account. The hotel’s own payment system showed successful authorisations. In addition, €240 was blocked on my French bank card.
Despite this, the hotel insisted that it had received no payment and demanded that I pay the full £456 again, without providing a satisfactory explanation of the previous transactions.
This raises serious concerns about the transparency of the hotel’s payment procedures. Guests should not have to spend their time investigating unexplained charges, contacting multiple banks and repeatedly asking management to account for their money.
Unfortunately, the accommodation itself was equally disappointing and fell far below the standards expected of a four-star hotel.
The shower gel dispensers were almost impossible to use. After every shower, the bathroom floor was covered in water. There was constant noise outside the window throughout the night, making proper sleep difficult.
The towels were never changed during our stay. We had to reuse damp towels because no fresh ones were provided. This is unacceptable for a hotel of this category and reflects a serious lack of attention to basic guest comfort and hygiene.
Breakfast costs £29 per person, which I consider excessive given the overall quality of the accommodation and service.
The most impressive feature of this hotel is its elegant lobby.
Unfortunately, the attractive entrance creates expectations that the actual rooms and service simply do not meet.
The towels were never changed during our stay. We had to reuse damp, wet towels because no fresh ones were provided. This is completely unacceptable for a four-star hotel and demonstrates a serious lack of attention to basic guest comfort and hygiene.
The location is undoubtedly convenient for central London, but I personally did not feel entirely safe in the surrounding area in the evening.
I stayed here during a business trip connected with our film production company. Instead of concentrating on our professional commitments, I have had to waste considerable time dealing with payment problems, contacting banks and corresponding with hotel staff.
What should have been a comfortable business stay turned into an exhausting and stressful experience.
I am particularly concerned about the lack of clarity surrounding the hotel’s financial procedures. Money was debited from one bank account, additional funds were blocked on another card, and yet the hotel continued to demand full payment. This situation deserves a proper investigation and a transparent explanation.
My advice to business travellers: avoid this hotel.
A prestigious address and an attractive lobby cannot compensate for poor room conditions, inadequate management and serious unresolved payment issues.
I strongly advise against staying here and would never recommend this hotel.
Christine (couple)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Excellent location, very central for galleries and theatres
Jo (couple)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
The location of The Grand Hotel/Club Quarters was excellent for where we needed to be. The hotel interior is beautiful and the room was bigger than expected and immaculate. The bathroom though small seemed to be brand new. Our favourite part was the huge bed which was the most comfortable bed I remember sleeping in for a long time with superb quality bedding.
We were waiting around by reception for a while on arrival not sure where we needed to be and it would have been nice for one of the staff to acknowledge us sooner although they were quite busy.
Christine (family with children)
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Bedroom clean comfortable,modern .
Lounge facilities .
Carl (extended group)
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Very clean
charlene (solo traveller)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
brilliant location for main attractions
Steve (couple)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Staff are amazing nothing is to much trouble!
N/A
Elena (family with children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff, brilliant service, very comfortable bed, excellent location
Kelly (couple)
stayed in November, 2026
Guest Score 6 out of 10
Pleasant
Beautiful building
Nothing really
Patrick (couple)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Location was perfect, staff extremely helpful.
Wobbly and chipped tables in the restaurant.
Jane (couple)
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Superb customer service- as a lone traveller I felt happy being around the hotel. Good security. Great location. It’s clean and comfortable and the bed has nice sheets.
A little dated and tired.
Ann (couple)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Fabulous! Wonderfully comfortable
Friendly, helpful staff
Spectacular position
Highly recommended
Nothing
Christina (couple)
stayed in November, 2026
Guest Score 7 out of 10
Good
pulkit (couple)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Details and efficiency
Nick (couple)
stayed in November, 2026
Guest Score 7 out of 10
Good
Location. Quiet room. Very clean
Improve customer service in breakfast
Amarachi (couple)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Cleanliness
Nothing
Christabel (family with children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Professional and friendly
Haiyin (family with children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
We would definitely choose to stay here again if we visit London in the future.
This is a time‑honoured hotel. It is spotlessly clean, within walking distance of many famous London attractions, and there are countless restaurants and bars nearby. Most importantly, the staff are incredibly friendly and thoughtful.
A special shout‑out to Cameron, a lovely, thoughtful young lady who was extremely helpful and patient. Cameron, we truly appreciate your kindness in this unfamiliar city.
We would also like to thank the girl with curly blonde hair. She was so considerate in arranging for us to use the hotel restroom before check‑in and after check‑out.
nothing
Haiyin (family with children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
We would definitely choose to stay here again if we visit London in the future.
This is a time‑honoured hotel. It is spotlessly clean, within walking distance of many famous London attractions, and there are countless restaurants and bars nearby. Most importantly, the staff are incredibly friendly and thoughtful.
A special shout‑out to Cameron, a lovely, thoughtful young lady who was extremely helpful and patient. Dear Cameron, we truly appreciate your kindness in this unfamiliar city.
We would also like to thank the girl with curly blonde hair. She was so considerate in arranging for us to use the hotel restroom before check‑in and after check‑out.
There was a false fire alarm in the middle of the night.
The staff were, however, extremely helpful in sorting out the issue.
Thank you for your information!
Area information
- London City Airport - 7.78 mi
- Northolt - 12.92 mi
- London Biggin Hill - 14.00 mi
- Heathrow Airport - 14.54 mi
- Gatwick Airport - 24.98 mi
- Luton Airport - 27.39 mi
- Rochester - 29.19 mi
- Stansted Airport - 30.35 mi
- Farnborough - 32.25 mi
- Blackbushe - 33.54 mi
- London Southend Airport - 35.62 mi
- Charing Cross Station - 423 f
- Embankment - 1,008 f
- Leicester Square - 0.28 mi
- National Gallery London - 662 f
- Institute of Contemporary Arts - 0.20 mi
- Londons Transport Museum - 0.39 mi
- The Casino at the Empire - 0.30 mi
- Sanctuary - 0.36 mi
- Admiralty Arch - 158 f
- Charing Cross - 217 f
- Charles I Statue - 383 f
- Trafalgar Square - 529 f
- 10 Downing Street - 0.29 mi
- Hungerford Bridge - 0.31 mi
- Piccadilly Circus - 0.33 mi
- Statue of Eros - 0.38 mi
- Benjamin Franklin House - 411 f
- Whitehall Palace - 0.21 mi
- Carlton House Terrace - 0.23 mi
- London Balloon - 422 f
- Trooping the Colour - 0.23 mi
- Duke of York's - 0.31 mi
- Apollo - 0.39 mi
- St. Martin in the Fields Church - 663 f
- Haymarket Theatre Royal - 0.20 mi
- Her Majesty's Theatre - 0.20 mi
- Adelphi Theatre - 0.25 mi
- Comedy Theatre - 0.26 mi
- Prince of Wales Theatre - 0.31 mi
- The Other Cinema - 0.33 mi
- Players Theatre - 0.34 mi
- Criterion Theatre - 0.38 mi
- Phoenix Theatre - 0.39 mi
- Nelsons Column - 297 f
- Bateaux London - 381 f
- Charing Cross - 537 f
- Horse Guards Parade at Whitehall - 872 f
- London String Of Pearls - 939 f
- Embankment - 988 f
- The London Coliseum - 0.21 mi
- Victoria Embankment - 0.22 mi
- Cecil Court - 0.23 mi
- Haymarket - London - 0.26 mi
- Leicester Square - 0.27 mi
- Cenotaph - 0.33 mi
- The Cenotaph - 0.33 mi
- Chinatown London - 0.33 mi
- London Trocadero - 0.36 mi
- Pepsi Trocadero - 0.37 mi
- Cabinet War Rooms - 0.38 mi
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The Grand At Trafalgar Square
8 Northumberland Avenue, London, England, WC2N 5BY, United Kingdom