The Franklin Hotel - Starhotels Collezione
24 Egerton Gardens, London, England, SW3 2DB, United Kingdom
Search->Hotels in United Kingdom->Hotels in London->The Franklin Hotel - Starhotels Collezione->
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
24 Egerton Gardens, London, England, SW3 2DB, United Kingdom
Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 1969 feet away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Shared lounge/TV area
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining
View larger map
The Franklin Hotel - Starhotels Collezione
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 9.62 mi
  • Northolt - 11.42 mi
  • Heathrow Airport - 12.64 mi
  • London Biggin Hill - 14.32 mi
  • Gatwick Airport - 24.03 mi
  • Luton Airport - 27.53 mi
  • Farnborough - 30.27 mi
  • Rochester - 30.62 mi
  • Blackbushe - 31.56 mi
  • Stansted Airport - 31.99 mi

Museums

  • Victoria and Albert Museum - 530 f
  • Victoria & Albert Museum - 701 f
  • Science Museum - 0.21 mi
  • London Science Museum - 0.26 mi
  • Saatchi Gallery - 0.30 mi
  • Natural History Museum London - 0.32 mi
  • Natural History Museum - 0.34 mi
  • Sikorski Museum - 0.44 mi
  • RCM Museum of Musical Instruments - 0.44 mi
  • Serpentine Gallery - 0.74 mi
  • National Army Museum - 0.85 mi
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location was superb. Staff and concierge excellent.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 7 out of 10
Good
Bad smell in the hall way(third floor) AC controller not working, the control is from reception.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Perfect location, very nice ambiance, staff is very friendly and helpful!
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Location is good
Too cold with very low a/c in the bar and restaurant , many of the staff need training in how to smile and be positive Breakfast was dreadful
stayed in July, 2026
Guest Score 8 out of 10
Very Good
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
The property was a great location, very beautiful gardens and the garden rooms were lovely and spacious.
Due to the power surge in London the air con went down, which is out of the control of the hotel, however the 3 times we had to ask for help was unacceptable on my wedding day. One of my bridal party had to go to reception 3 times to ask for a fan, when the hotel was aware we were in hair and make up on the hottest June day, the lack of empathy and support for myself as the bride was poor given the cost of the hotel let alone the awards it’s won for service.
stayed in June, 2026
Guest Score 7 out of 10
Good
I stayed for 1 night for my daughters wedding. The property itself was lovely & a great location.
However the bathroom tap was broken, my bathroom was dirty and whilst the air con was down, the age it took to provide a fan to the wedding party was pretty poor.
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Good location and clean
Understaffed.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The property is stylish and beautiful, and the location is good. Customer satisfaction and a friendly attitude are the things I value most, and they completely succeed in this by solving problems and offering alternatives. I would like to thank the hotel manager Adella, and Yusuf from the concierge team for their care and attention.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location is amazing. The best neighbourhood in London close to Harrods and Hyde park.
A bit of noise from the room above.
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location
The staff
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location
The staff
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved my room, the staff were great. Spacious, Burger was very good I ordered it twice. I like it definitely will recommend it to people I like. One of the most comfortable beds I’ve slept in <
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved my room, the staff were great. Spacious, Burger was very good I ordered it twice. I like it definitely will recommend it to people I like. One of the most comfortable beds I’ve slept in <
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • London City Airport - 9.62 mi
    • Northolt - 11.42 mi
    • Heathrow Airport - 12.64 mi
    • London Biggin Hill - 14.32 mi
    • Gatwick Airport - 24.03 mi
    • Luton Airport - 27.53 mi
    • Farnborough - 30.27 mi
    • Rochester - 30.62 mi
    • Blackbushe - 31.56 mi
    • Stansted Airport - 31.99 mi

    Museums

      Art Galleries Show all on map »
      • Victoria and Albert Museum - 530 f
      • Victoria & Albert Museum - 701 f
      • Science Museum - 0.21 mi
      • London Science Museum - 0.26 mi
      • Saatchi Gallery - 0.30 mi
      • Natural History Museum London - 0.32 mi
      • Natural History Museum - 0.34 mi
      • Sikorski Museum - 0.44 mi
      • RCM Museum of Musical Instruments - 0.44 mi
      • Serpentine Gallery - 0.74 mi
      • National Army Museum - 0.85 mi

    Transport

      Train stations Show all on map »
      • South Kensington - 0.21 mi
      • Knightsbridge - 0.55 mi
      • Sloane Square - 0.59 mi
      • Gloucester Road - 0.62 mi
      • Hyde Park Corner - 0.85 mi

    Hospitals

      Hospitals Show all on map »
      • Chelsea Royal Hospital - 0.80 mi

    Other attractions

      Things to do Show all on map »
      • Harrods - 0.31 mi
      • Proms - 0.48 mi
      Monuments and Landmarks Show all on map »
      • Natural History Museum - 0.32 mi
      • Princess Diana/Dodi Fayed Memorial - 0.36 mi
      • Memorial Scrolls Trust - 0.40 mi
      • Prince Albert Memorial - 0.61 mi
      Colleges and Universities Show all on map »
      • Imperial College - 0.33 mi
      • Royal College of Art - 0.49 mi
      Famous Streets Show all on map »
      • Sloane Street - 0.44 mi
      • Ellis Street - 0.50 mi
      National Parks Show all on map »
      • Hyde Park and Kensington Gardens - 0.49 mi
      Theatres Show all on map »
      • Royal Albert Hall - 0.49 mi
      • Royal Court Theatre - 0.55 mi
      • The Chelsea Theatre - 0.56 mi
      Historical Buildings Show all on map »
      • Baden-Powell House - 0.58 mi
      • Carlyle House - 0.80 mi
      • Carlyles House - 0.81 mi
      Other Show all on map »
      • Brompton Oratory - 613 f
      • South Kensington - 0.22 mi
      • The Minema - 0.50 mi
      • Harvey Nichols Knightsbridge - 0.54 mi
      • Knightsbridge Tube - 0.55 mi
      • Sloane Square - 0.58 mi
      • 22 Hyde Park Gate - 0.61 mi
      • Gloucester Road - 0.61 mi
      • Kings Road - 0.62 mi
      • Italian Cultural Institute - 0.77 mi
      • Chelsea Physic Garden - 0.77 mi
      • Bluebird The Kings Road Gastrodrome - 0.80 mi
      • Chelsea Flower Show - 0.80 mi
      • Julian Simon Fine Art - 0.82 mi
      • Hyde Park Corner - 0.86 mi
      • Wellington Arch - 0.86 mi

The Franklin Hotel - Starhotels Collezione

24 Egerton Gardens, London, England, SW3 2DB, United Kingdom