The Dorchester - Dorchester Collection
53 Park Lane, London, England, W1K 1QA, United Kingdom
US: +1 888-428-0763
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Room
Room
Address
53 Park Lane, London, England, W1K 1QA, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Trouser press
- Packed lunches
- Heating
- Fax/photocopying
- Private check-in/check-out
- On-site parking
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Live entertainment
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Strollers
- Pet basket
- Pet bowls
- Key access
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- London City Airport - 8.88 mi
- Northolt - 11.87 mi
- Heathrow Airport - 13.45 mi
- London Biggin Hill - 14.54 mi
- Gatwick Airport - 24.85 mi
- Luton Airport - 27.03 mi
- Rochester - 30.20 mi
- Stansted Airport - 30.94 mi
- Farnborough - 31.29 mi
- Blackbushe - 32.52 mi
- London Southend Airport - 36.70 mi
Museums
- Wellington Museum - 0.25 mi
- Agnews Gallery - 0.43 mi
- Fine Art Society - 0.48 mi
- Handel House Museum - 0.51 mi
- Browse & Darby Gallery - 0.52 mi
- Waddington Galleries - 0.52 mi
- Tryon & Swan Gallery - 0.52 mi
- Anthony dOffay Gallery - 0.57 mi
- Royal Academy of Art - 0.58 mi
- Queens Gallery - 0.61 mi
Click here to leave your opinion >>
Aldana (family with young children)
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
Our experience at The Dorchester was very disappointing. We booked a £200 airport transfer and received no luggage assistance, with the driver parked far away and our bags even falling to the ground upon arrival. At the hotel, no one welcomed us, and check-in was disorganized — we were passed between staff and ignored until I asked for help.
We booked two rooms, but after complaining only one was upgraded, despite traveling as a family. At checkout, we discovered an incorrect coffee charge on our bill, which we would not have noticed if we hadn’t reviewed it carefully.Also,at checkout we were asked for a credit card with an explanation that made no sense, and a staff member whispered “don’t bother” to her colleague in front of us — very unprofessional.
Macy (family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The property is immaculate. We stayed at the Dorchester to bring in my 30th bday and it was the most spectacular experience we’ve ever had. We were very lucky to be up graded and enjoyed every minute of our stay.
Jorge (solo traveller)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
What a stunning property! Loved every minute. The staff was so nice!
Stephen (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Absolute luxury! The bed was so comfortable. The promenade is just an amazing setting for afternoon tea. The pool was out of this world!
Nothing.
Wendy (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Hany (review category business travellers)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
I loved everything about the hotel, the staff, the warm welcoming, the professionalism, and the overall hospitality. But i would give a special 1000% rating to the housekeeping team. The cleanliness was absolutely outstanding and truly amazing; to be honest, this is the main highlight for me. Everything about the stay was simply exceptional. But cleanliness and maintenance was really wow. I had my wife and my kids with me and we were really pleased the hygiene standards of the room and building.
The breakfast is an area that needs improvement. The cutlery, particularly the knives, was not easy to use, and the concept of combining a buffet with ala carte felt unusual and confusing. I tried it once and quickly realized it did not meet the standard of the property. In fact, the breakfast experience risks the excellent efforts of the rest of the staff, who work hard to make the stay comfortable. If I would link the breakfast to the overall stay when rating, it could unfortunately bring down the impression of the entire experience. It need huge attention this area honestly.
Nora (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Kerry (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Great hotel in an excellent location perfect for exploring London.
Nothing
Wendy (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Immaculately maintained amazing beds and a great atmosphere
Nothing to report
Anthony (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Everything
I liked everything
Chun (young couple)
stayed in August, 2025
Guest Score 6 out of 10
Pleasant
Location
Poor reception
Abdulla (solo traveller)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Alona (solo traveller)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
All was amazing.
Nothing.
Ali (family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Julie-ann (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Lorene (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Glea (young couple)
stayed in July, 2025
Guest Score 5 out of 10
Fair
Well we have been in different and better 5 stars hotels than this one in London, but we thought lets try it since it has been renovatied.
We choose this hotel only because of one of the renovated rooms as it was shown in the picture, was with pink roses, and we choose it for our daughter 2nd birthday weekend to celebrate it there and it was the only hotel with pink roses background. When we arrived, we had a totally different room, that was green!!! It was so disappointing as that was the only reason choosing this hotel. The receptionist said not a chance to change the room sometimes its not as in the photos in the booking. So yes we have been LIED from the booking picture, and we stayed in that room for our weekend. It was so disappointing!
Jingyi (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Olabode (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The ambiance throughout the hotel is exceptional, classic yet modern, with every detail meticulously crafted to create a feeling of sophistication and comfort. My room was stunning: spacious, beautifully furnished, and incredibly comfortable, with every amenity I could possibly need.
Nothing!!!
Anas (solo traveller)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 8.88 mi
- Northolt - 11.87 mi
- Heathrow Airport - 13.45 mi
- London Biggin Hill - 14.54 mi
- Gatwick Airport - 24.85 mi
- Luton Airport - 27.03 mi
- Rochester - 30.20 mi
- Stansted Airport - 30.94 mi
- Farnborough - 31.29 mi
- Blackbushe - 32.52 mi
- London Southend Airport - 36.70 mi
- Wellington Museum - 0.25 mi
- Agnews Gallery - 0.43 mi
- Fine Art Society - 0.48 mi
- Handel House Museum - 0.51 mi
- Browse & Darby Gallery - 0.52 mi
- Waddington Galleries - 0.52 mi
- Tryon & Swan Gallery - 0.52 mi
- Anthony dOffay Gallery - 0.57 mi
- Royal Academy of Art - 0.58 mi
- Queens Gallery - 0.61 mi
- Hyde Park Corner - 0.29 mi
- Green Park - 0.42 mi
- Knightsbridge - 0.51 mi
- Bond Street - 0.52 mi
- Marble Arch - 0.53 mi
- Grosvenor House Antiques Fair - 765 f
- Apsley House - 0.26 mi
- St. James's Palace - 0.58 mi
- Clarence House - 0.63 mi
- St. Jamess Church - 0.68 mi
- Mayfair - 0.24 mi
- Oxford Street - 0.48 mi
- Bond Street - 0.52 mi
- Hyde Park - 0.26 mi
- Green Park - 0.41 mi
- Palm Beach Casino - 0.39 mi
- Diana Princess of Wales Memorial Fountain - 0.57 mi
- Victoria Memorial - 0.61 mi
- Wigmore Hall - 0.69 mi
- Park Lane - London - 803 f
- Curzon Mayfair - 929 f
- Grosvenor Square - London - 0.28 mi
- Wellington Arch - 0.29 mi
- Hyde Park Corner - 0.30 mi
- Clermont Club - 0.31 mi
- Royal Academy of Arts - 0.36 mi
- Royal Institution of Great Britain - 0.46 mi
- Selfridges - 0.50 mi
- Italian Cultural Institute - 0.51 mi
- Haunch of Venison - 0.51 mi
- Marble Arch - 0.52 mi
- Knightsbridge Tube - 0.52 mi
- Harvey Nichols Knightsbridge - 0.53 mi
- Burlington Arcade - 0.53 mi
- Whitfield Fine Art - 0.57 mi
- Wallace Collection - 0.58 mi
- Savile Row - 0.58 mi
- Changing of the Guard - 0.60 mi
- Hamleys Toy Store - 0.65 mi
- Royal Mews - 0.67 mi
Airports Show all on map »
Museums
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The Dorchester - Dorchester Collection
53 Park Lane, London, England, W1K 1QA, United Kingdom