The Cumberland
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
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Great Cumberland Place, London, England, W1A 4RF, United Kingdom
Set in the heart of central London at Marble Arch, where Oxford Street meets Park Lane and Hyde Park is only a few steps away. The Cumberland puts you at the lively end of London. With museums, landmarks and the Tube on your doorstep, it's the perfect starting point for exploring the city. Inside, contemporary design and calming spaces give you room to breathe, reset and shake off the day. Whether you're here for business, exploring or a mix of both, everything clicks into place the moment you arrive. Start your day with our fresh and generous breakfast. Coffee lovers can count on our baristas for fast, expertly brewed drinks. Lirica brings Mediterranean flavor to life with bold Tapas dishes and a relaxed rhythm from day to night. Come evening, Sound Bar turns up the energy with cocktails and colorful beats - a brilliant spot to unwind. The Cumberland isn't just a hotel. It's an icon of London life - where the city's heart beats, and where icons belong.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Restaurant(s)
  • Daily Housekeeping
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Electronic room key
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Accessible toilet
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Absolutely stunning hotel I’ve stayed in hundreds of hotels but this tops it
Nothing at all it was amazing
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location and easy checkout
I liked everything
stayed in February, 2026
Guest Score 8 out of 10
Very Good
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Good location. Amazing staff. (including door man and bartender etc.)
I had been bothered by noises from outside of my room. I think doors need more saelability. For example - staying nearby elevators, i could hear sound from elevator all nights during my sleep and that made me uncomfortable but it was manageable.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Amazing hotel great location..staff were all so lovely and helpful..thnks to Clara as one of the first people we met she made us feel so welcome very helpful.. highly recommend and will definitely return...
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Very nice location, easy to move around the city from the hotel.
Television in room didn’t work, nor did ice machine on floor. When I called to complain tv didn’t work, was told it would be replaced, but was shocked when staff woke me up at 1am to replace the television. Upon finishing installing the TV about 1:15am, I was told the TV wouldn’t be able to work until it was programmed. So what was the point of waking me in the middle of the night? Overall pretty disappointed with my stay.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Helpful efficient staff. Room comfortable with all we needed
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent Kind staff Warm welcome
Reception staff need to be update About service and room Tired More explain about facilities/ room
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The location and jack and his brother the pullman
Needs more cleaning
stayed in February, 2026
Guest Score 5 out of 10
Fair
The deluxe king room was clean, and housekeeping did a very good job overall. Some staff members were genuinely warm, welcoming, and helpful. Breakfast was decent with a reasonable variety of options.
Service was inconsistent. Several staff members were unsure about basic hotel procedures, sometimes giving incorrect information or needing to refer questions to senior staff, which caused delays. I also received stained towels on two occasions, which was disappointing and not up to the expected standard. Additionally, the bed felt worn out and had noticeable bumps, which affected comfort during sleep.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 2 out of 10
Poor
Our cash got stolen... besides that nice stay
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Great location close to Marble arch tube and easy walking distance to many areas. Staff very friendly and accommodating. Will stay again
Alarm went off in room at 5.30. Staff came to room and advised room was too stuffy and open window.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The room was big and clean The breakfast was very good The staff was very nice and helpful The restaurant was great
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
It’s the most central location
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Location Helpful staff Ambiance of the hotel
Nothing
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
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Area information

    Airports Show all on map »

    • London City Airport - 9.18 mi
    • Northolt - 11.48 mi
    • Heathrow Airport - 13.26 mi
    • London Biggin Hill - 15.09 mi
    • Gatwick Airport - 25.31 mi
    • Luton Airport - 26.48 mi
    • Rochester - 30.63 mi
    • Stansted Airport - 30.69 mi
    • Farnborough - 31.29 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.92 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 151 f
      • Bond Street - 0.40 mi
      • Edgware Road (Circle) - 0.57 mi
      • Baker Street - 0.61 mi
      • Marylebone - 0.63 mi
      • Marylebone Railway Station - 0.63 mi
      • Edgware Road (Bakerloo) - 0.66 mi
      • London Marylebone Station - 0.67 mi
      • Oxford Circus - 0.73 mi
      • Lancaster Gate - 0.74 mi
      • Paddington Station - 0.75 mi
      • Paddington Station - 0.75 mi
      • Paddington (Circle & Bakerloo) - 0.75 mi

    Museums

      Art Galleries Show all on map »
      • Handel House Museum - 0.55 mi
      • Anthony dOffay Gallery - 0.56 mi
      • Madame Tussauds Wax Museum - 0.57 mi
      • Sherlock Holmes Museum - 0.66 mi
      • Lisson Gallery - 0.66 mi
      • Alexander Fleming Laboratory Museum - 0.66 mi
      • Fine Art Society - 0.68 mi
      • Agnews Gallery - 0.70 mi
      • Serpentine Gallery - 0.71 mi
      • Browse & Darby Gallery - 0.75 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 715 f
      Famous Streets Show all on map »
      • Oxford Street - 724 f
      • Bond Street - 0.39 mi
      • Baker Street - 0.60 mi
      • Mayfair - 0.60 mi
      Historical Buildings Show all on map »
      • EMI House - 0.31 mi
      • Grosvenor House Antiques Fair - 0.42 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.50 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.69 mi
      Other Show all on map »
      • Marble Arch - 246 f
      • Selfridges - 0.26 mi
      • Montagu Square - 0.29 mi
      • Wallace Collection - 0.35 mi
      • The Wallace Collection - 0.35 mi
      • Grosvenor Square - London - 0.38 mi
      • Park Lane - London - 0.40 mi
      • Haunch of Venison - 0.53 mi
      • Whitfield Fine Art - 0.56 mi
      • Clermont Club - 0.62 mi
      • Madame Tussaud's London - 0.62 mi
      • Edgware Road North - 0.67 mi
      • Curzon Mayfair - 0.67 mi
      • Paddington South - 0.72 mi
      • Oxford Circus - 0.74 mi
      • Paddington North - 0.74 mi
      • Anaesthesia Heritage Centre - 0.74 mi

The Cumberland

Great Cumberland Place, London, England, W1A 4RF, United Kingdom