The Cumberland
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
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Great Cumberland Place, London, England, W1A 4RF, United Kingdom
Located in the heart of central London, right at Marble Arch, where Oxford Street meets Park Lane, and just a stone’s throw away from Hyde Park, The Cumberland Hotel amplifies the city's vibrant musical tapestry. Comfort, style, and award-winning design are what you'll find alongside our 900 luxurious rooms and modern facilities. Choose our Breakfast and Dinner rates to immerse yourself in SOUND London – our premier live entertainment and dining destination. Enjoy the best of American-inspired cuisine alongside nightly live music from London’s top talents, featuring a 2-course set menu accompanied by a signature cocktail. Our much-praised breakfast buffet is the perfect way to start your day as you explore the capital. You'll have prime access to top shopping destinations, world-renowned museums, iconic landmarks, with a London Underground station at our doorstep. We'll hit all the right notes for your next stay in London.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Evening entertainment
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Restaurant(s)
  • Daily Housekeeping
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Electronic room key
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Accessible toilet
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 7 out of 10
Good
Modern
Noisy
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 7 out of 10
Good
Excellent lication. Clean room.
Room too small after third bed was added. I had hoped for more room given the room was in the executive category
stayed in May, 2025
Guest Score 7 out of 10
Good
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 4 out of 10
Disappointing
location
noisy, extremely busy, loud music...
stayed in May, 2025
Guest Score 6 out of 10
Pleasant
The breakfast, the restaurant, the hotel is in the centre.
The lift's are night mare, especially when going to breakfast. Check in because if at the same amount of tourist arrive at the same time you finish waiting for about an hour or more especially if you are literally tired. In fact our disision is better to bsyay in a smaller hotel.
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Location .. clean .. friendly staff
stayed in May, 2025
Guest Score 7 out of 10
Good
Location
The elevator didn’t work and it took always 30 minutes either to go up or down as we needed to queue
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 8 out of 10
Very Good
We had to wait a lot at the elevators
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 5 out of 10
Fair
The system with the central elevators is horrible. Either it doesn't work at all or only half works. Never, ever worked properly and went straight to my floor. Either I was waiting for about 10 minutes outside the appointed elevator, and it never came, or I entered inside, and even though it was appointed to me as the elevator going to my floor, once I got inside, it did not stop at my floor. So, I had to get off to another floor to go in front of the touch screen to assign me another elevator. To cut the long story short, you need about 10 - 15 minutes to get to your floor every single time. Standard rooms do NOT have a shower head. Something of extreme importance for hygiene reasons. P.S. Both room keys were used in the innovative system of the elevator, and both caused the same problem. So, none of the room keys were defective.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Environment
stayed in May, 2025
Guest Score 8 out of 10
Very Good
stayed in May, 2025
Guest Score 7 out of 10
Good
Location is very good and staff very friendy. The breakfast is well organize. Beds were comfortable.
The lifts work terrible, you need to wait long to go up and down. Stairs seemed to be blocked and not possible to use. There was a bit dark spot in our room carpet.
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Area information

    Airports Show all on map »

    • London City Airport - 9.18 mi
    • Northolt - 11.48 mi
    • Heathrow Airport - 13.26 mi
    • London Biggin Hill - 15.09 mi
    • Gatwick Airport - 25.31 mi
    • Luton Airport - 26.48 mi
    • Rochester - 30.63 mi
    • Stansted Airport - 30.69 mi
    • Farnborough - 31.29 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.92 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 151 f
      • Bond Street - 0.40 mi
      • Edgware Road (Circle) - 0.57 mi
      • Baker Street - 0.61 mi
      • Marylebone - 0.63 mi
      • Marylebone Railway Station - 0.63 mi
      • Edgware Road (Bakerloo) - 0.66 mi
      • London Marylebone Station - 0.67 mi
      • Oxford Circus - 0.73 mi
      • Lancaster Gate - 0.74 mi
      • Paddington Station - 0.75 mi
      • Paddington Station - 0.75 mi
      • Paddington (Circle & Bakerloo) - 0.75 mi

    Museums

      Art Galleries Show all on map »
      • Handel House Museum - 0.55 mi
      • Anthony dOffay Gallery - 0.56 mi
      • Madame Tussauds Wax Museum - 0.57 mi
      • Sherlock Holmes Museum - 0.66 mi
      • Lisson Gallery - 0.66 mi
      • Alexander Fleming Laboratory Museum - 0.66 mi
      • Fine Art Society - 0.68 mi
      • Agnews Gallery - 0.70 mi
      • Serpentine Gallery - 0.71 mi
      • Browse & Darby Gallery - 0.75 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 715 f
      Famous Streets Show all on map »
      • Oxford Street - 724 f
      • Bond Street - 0.39 mi
      • Baker Street - 0.60 mi
      • Mayfair - 0.60 mi
      Historical Buildings Show all on map »
      • EMI House - 0.31 mi
      • Grosvenor House Antiques Fair - 0.42 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.50 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.69 mi
      Other Show all on map »
      • Marble Arch - 246 f
      • Selfridges - 0.26 mi
      • Montagu Square - 0.29 mi
      • Wallace Collection - 0.35 mi
      • The Wallace Collection - 0.35 mi
      • Grosvenor Square - London - 0.38 mi
      • Park Lane - London - 0.40 mi
      • Haunch of Venison - 0.53 mi
      • Whitfield Fine Art - 0.56 mi
      • Clermont Club - 0.62 mi
      • Madame Tussaud's London - 0.62 mi
      • Edgware Road North - 0.67 mi
      • Curzon Mayfair - 0.67 mi
      • Paddington South - 0.72 mi
      • Oxford Circus - 0.74 mi
      • Paddington North - 0.74 mi
      • Anaesthesia Heritage Centre - 0.74 mi

The Cumberland

Great Cumberland Place, London, England, W1A 4RF, United Kingdom