The Cumberland
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
US: +1 888-428-0763
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Room
Room
Address
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Heating
- Evening entertainment
- Wheelchair accessible
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Restaurant(s)
- Daily Housekeeping
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Electronic room key
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Tour services
- Accessible toilet
- Professional cleaning services
- Pets allowed (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- London City Airport - 9.18 mi
- Northolt - 11.48 mi
- Heathrow Airport - 13.26 mi
- London Biggin Hill - 15.09 mi
- Gatwick Airport - 25.31 mi
- Luton Airport - 26.48 mi
- Rochester - 30.63 mi
- Stansted Airport - 30.69 mi
- Farnborough - 31.29 mi
- Blackbushe - 32.45 mi
- London Southend Airport - 36.92 mi
Museums
- Handel House Museum - 0.55 mi
- Anthony dOffay Gallery - 0.56 mi
- Madame Tussauds Wax Museum - 0.57 mi
- Sherlock Holmes Museum - 0.66 mi
- Lisson Gallery - 0.66 mi
- Alexander Fleming Laboratory Museum - 0.66 mi
- Fine Art Society - 0.68 mi
- Agnews Gallery - 0.70 mi
- Serpentine Gallery - 0.71 mi
- Browse & Darby Gallery - 0.75 mi
Click here to leave your opinion >>
Anonymous (young couple)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Everything was perfect, we will stay again!
Jo (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
We have stayed here a few times since it was the Hard Rock and have always loved it, even after the change. The convenience of this hotel cannot be underestimated, especially for Hyde Park (BST), tube stations (Wembley) and Oxford Street! The staff are always friendly and the rooms are comfortable. The cocktails are delicious!
For this stay, in the Executive Room, it was noticed that the bath robes now have to be requested and no guitar bottle opener as standard. The mini fridge was not stocked as stated. It felt that the extras you pay for with the Exec Rooms are being cut back. Room service forgot things and had to come back.
Tom (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Everything, great location exceptional staff.
Nothing to not like.
Amine (review category business travellers)
stayed in July, 2025
Guest Score 7 out of 10
Good
Location, Cleanliness,
Pillows are very thin and uncomfortable. Bedsheets were not changed daily despite my request. Slow access to elevator.
Mary (solo traveller)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Convenient for British Summer Time gig in Hyde Park.
Lovely foyer and bar area - stayed longer in there than meant to because of a rain storm and was perfect for gathering our group together to dry off before the concert.
An extra treat was The Beatles tribute band who were very entertaining.
Nothing
Hisham (family with young children)
stayed in July, 2025
Guest Score 7 out of 10
Good
Diane (young couple)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Breakfast was great. Lots of choice and food was tasty and hot.
The rooms are not as expected for the price. Booked an accessible room but it had a shower over a bath with no grab handles! Eventually got moved but again shower wasn’t suitable for a wheelchair bound person and nowhere to sit down nor any grab handles. This needs addressing. The first room wasn’t overly clean either and both rooms look like their bathrooms are in need of an overhaul.
Hancock (young couple)
stayed in July, 2025
Guest Score 7 out of 10
Good
Can’t fault the location of this hotel and how clean the room was.
Paid for an upgrade to the room, but wish I hadn’t now. We were given access to an ‘exclusive’ room with drinks and snacks included. It was dark, warm and didn’t have any real atmosphere. Felt just like an airport lounge. What a shame it didn’t live up to expectations.
Yağız (review category business travellers)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The hotel is located right at the beginning of Oxford Street, with a metro station just across the road. It's within walking distance to many of London’s busiest and most popular spots. Clean rooms, a nice breakfast, and helpful staff.
Although the bar is very nice, unfortunately there aren’t enough staff working there. Considering how crowded it gets in the evenings, it can take up to 20 minutes to get your drink. There definitely needs to be extra staff at the bar in the evenings.
Other than that, the rooms were clean and nice — but very small.
Anonymous (group)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The hotel was lovely and clean throughout! And probably the comfiest bed i've ever slept in!
Paul (solo traveller)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
I thought the location was perfect, and I absolutely loved the music theme of the hotel. The staff were friendly and attentive.
The in-room TV wasn't the best.
Liz (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Fantastic location, clean and comfortable
Nothing
Joseph (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Great hotel
Maureen (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Central to everything and staff were exceptional and I felt valued
Nothing
Wendy (family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Good sized room, with air conditioning and a small fridge. Room was clean quiet, with comfortable beds and a good Wi-Fi signal. Staff were helpful and friendly despite it being busy at check-in. Great location, steps from marble arch tube station, food options, a supermarket and the shops on Oxford Road.
Nothing
Louise (family with young children)
stayed in July, 2025
Guest Score 5 out of 10
Fair
A couple of staff were ok and the location is great for Hyde Park
Staff are unhelpful and treated me like I was an inconvenience. This happened the last time I stayed here too. What a shame, could be great but there is no personal connection with guests (in my case).
Rooms are ok at best, shoddy in areas, dirty in places.
Sabrina (solo traveller)
stayed in July, 2025
Guest Score 2 out of 10
Poor
Staff was rude, room was not clean at all, toilets were not working, bedsheets were dirty, price too expensive for what it was. Would not recommend at all..
Staff was rude, room was not clean at all, toilets were not working, bedsheets were dirty, price too expensive for what it was. Would not recommend at all..
Elizabeth (young couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Marni (family with young children)
stayed in July, 2025
Guest Score 3 out of 10
Poor
location was great perfect for mabel arch cleanliness of rooms could have been a lot better sheets were not clean hair was in bathroom there appeared to be a leak from the bathroom as carpet into entry hallway/ room outside bathroom door was wet and damp not enough clean towels waited a longtime in the morning for
fresh towels breakfast was quite rushed. I asked for a coffee to go as we were rushing for the train and was told no
The overall cleanliness of the rooms which was quite disappointing as the reception was impressive and had good amenities
breakfast was ok but quite rushed would have appreciated a T/a service
Ignas (family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Location is amazing
Thank you for your information!
Area information
- London City Airport - 9.18 mi
- Northolt - 11.48 mi
- Heathrow Airport - 13.26 mi
- London Biggin Hill - 15.09 mi
- Gatwick Airport - 25.31 mi
- Luton Airport - 26.48 mi
- Rochester - 30.63 mi
- Stansted Airport - 30.69 mi
- Farnborough - 31.29 mi
- Blackbushe - 32.45 mi
- London Southend Airport - 36.92 mi
- Marble Arch - 151 f
- Bond Street - 0.40 mi
- Edgware Road (Circle) - 0.57 mi
- Baker Street - 0.61 mi
- Marylebone - 0.63 mi
- Marylebone Railway Station - 0.63 mi
- Edgware Road (Bakerloo) - 0.66 mi
- London Marylebone Station - 0.67 mi
- Oxford Circus - 0.73 mi
- Lancaster Gate - 0.74 mi
- Paddington Station - 0.75 mi
- Paddington Station - 0.75 mi
- Paddington (Circle & Bakerloo) - 0.75 mi
- Handel House Museum - 0.55 mi
- Anthony dOffay Gallery - 0.56 mi
- Madame Tussauds Wax Museum - 0.57 mi
- Sherlock Holmes Museum - 0.66 mi
- Lisson Gallery - 0.66 mi
- Alexander Fleming Laboratory Museum - 0.66 mi
- Fine Art Society - 0.68 mi
- Agnews Gallery - 0.70 mi
- Serpentine Gallery - 0.71 mi
- Browse & Darby Gallery - 0.75 mi
- Sussex Gardens - 0.57 mi
- Diana Princess of Wales Memorial Fountain - 715 f
- Oxford Street - 724 f
- Bond Street - 0.39 mi
- Baker Street - 0.60 mi
- Mayfair - 0.60 mi
- EMI House - 0.31 mi
- Grosvenor House Antiques Fair - 0.42 mi
- Wigmore Hall - 0.50 mi
- Cavendish Conference Centre - 0.69 mi
- Marble Arch - 246 f
- Selfridges - 0.26 mi
- Montagu Square - 0.29 mi
- Wallace Collection - 0.35 mi
- The Wallace Collection - 0.35 mi
- Grosvenor Square - London - 0.38 mi
- Park Lane - London - 0.40 mi
- Haunch of Venison - 0.53 mi
- Whitfield Fine Art - 0.56 mi
- Clermont Club - 0.62 mi
- Madame Tussaud's London - 0.62 mi
- Edgware Road North - 0.67 mi
- Curzon Mayfair - 0.67 mi
- Paddington South - 0.72 mi
- Oxford Circus - 0.74 mi
- Paddington North - 0.74 mi
- Anaesthesia Heritage Centre - 0.74 mi
Airports Show all on map »
Transport
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Museums
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Attractions/Entertainment
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The Cumberland
Great Cumberland Place, London, England, W1A 4RF, United Kingdom