The Cumberland
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
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Great Cumberland Place, London, England, W1A 4RF, United Kingdom
Located in the heart of central London, right at Marble Arch, where Oxford Street meets Park Lane, and just a stone’s throw away from Hyde Park, The Cumberland Hotel amplifies the city's vibrant musical tapestry. Comfort, style, and award-winning design are what you'll find alongside our 900 luxurious rooms and modern facilities. Choose our Breakfast and Dinner rates to immerse yourself in SOUND London – our premier live entertainment and dining destination. Enjoy the best of American-inspired cuisine alongside nightly live music from London’s top talents, featuring a 2-course set menu accompanied by a signature cocktail. Our much-praised breakfast buffet is the perfect way to start your day as you explore the capital. You'll have prime access to top shopping destinations, world-renowned museums, iconic landmarks, with a London Underground station at our doorstep. We'll hit all the right notes for your next stay in London.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Evening entertainment
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Restaurant(s)
  • Daily Housekeeping
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Electronic room key
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Accessible toilet
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Location
Cleaning
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location
Easy checkout
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The cleaning staff keeps forgetting items in the room (robes). • When we checked in at night, there was no one available to help us with our bags.
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Cleaners steal stuff from the room
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location
Bed was somewhat uncomfortable, two singles pushed together. Obvious ridge in the middle as the mattresses didn't match up
stayed in December, 2025
Guest Score 2 out of 10
Poor
Only the location is good.
My 6 nights starts first with the check in is at 3 PM which is too late the hotel is very crowded that the service is effected, I was promised at first a room in a high floor and street view then it was on a high floor and interior room I called the reception (she was Indian) she then told me to pay more for that, okay like i know there are different rooms fare but why give me a promise in the first place to get disappointed, and other thing its so expensive for this price you could get more decent 4 star hotels like the room service doesn’t actually change the bed sheets there was blood stains in a sheet and requested to clean the room when we got back they only reorganized the room maybe changed some parts of the bed but not the bed sheet (blood stains still there), when I first entered the room first day no slippery it’s a basic hotel stuff I had to ask one of the room service she was french I believe she was answering every question like I’m stupid, okay and finally after like 6 PM dialing 0 for room service will not answer so if you ever needed anything after that time you got to go to the reception downstairs by yourself. Only good thing is the location of the hotel.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The location
Housekeeping needs to be upgraded level up
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location
Crowded
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location Staff Service Clean Safe Breakfast Beds Bathroom All Superb!
No fault of hotel just main entrance small tight extremely busy all time hard to get in & out and location of suitcase drop always busy with people also hard to manoeuvre around to get to the lifts
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Location is great , near everything, easy check in and out
Room are very small and suffocating with absolutely no view , the TV was not working and the light are not connected in a nice way , pillows are not enough and made me not sleep well
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Nice
Good
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location
Crowded
stayed in November, 2025
Guest Score 5 out of 10
Fair
Good location for Oxford street shops and good breakfast
Very hectic not your quite peaceful family hotel
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
The location Room size was good Some staff was very friendly and helpful
The fact that they didn’t put any amenities in the room and bathroom when they are charging this big amount per night ! This is not nice I had to call to ask for slippers and then to call again for bathrooms item. And when they get you something they will get you one and make you feel awkward and not nice
stayed in November, 2025
Guest Score 5 out of 10
Fair
Nice lobby but loud
Room was tiny and looked out to some metal boxes and a wall. No view zero sunlight
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location
Old furniture
stayed in November, 2025
Guest Score 2 out of 10
Poor
Nothing
Everything. It was a rip off
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Best location
The view and too much noise
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Area information

    Airports Show all on map »

    • London City Airport - 9.18 mi
    • Northolt - 11.48 mi
    • Heathrow Airport - 13.26 mi
    • London Biggin Hill - 15.09 mi
    • Gatwick Airport - 25.31 mi
    • Luton Airport - 26.48 mi
    • Rochester - 30.63 mi
    • Stansted Airport - 30.69 mi
    • Farnborough - 31.29 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.92 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 151 f
      • Bond Street - 0.40 mi
      • Edgware Road (Circle) - 0.57 mi
      • Baker Street - 0.61 mi
      • Marylebone - 0.63 mi
      • Marylebone Railway Station - 0.63 mi
      • Edgware Road (Bakerloo) - 0.66 mi
      • London Marylebone Station - 0.67 mi
      • Oxford Circus - 0.73 mi
      • Lancaster Gate - 0.74 mi
      • Paddington Station - 0.75 mi
      • Paddington Station - 0.75 mi
      • Paddington (Circle & Bakerloo) - 0.75 mi

    Museums

      Art Galleries Show all on map »
      • Handel House Museum - 0.55 mi
      • Anthony dOffay Gallery - 0.56 mi
      • Madame Tussauds Wax Museum - 0.57 mi
      • Sherlock Holmes Museum - 0.66 mi
      • Lisson Gallery - 0.66 mi
      • Alexander Fleming Laboratory Museum - 0.66 mi
      • Fine Art Society - 0.68 mi
      • Agnews Gallery - 0.70 mi
      • Serpentine Gallery - 0.71 mi
      • Browse & Darby Gallery - 0.75 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 715 f
      Famous Streets Show all on map »
      • Oxford Street - 724 f
      • Bond Street - 0.39 mi
      • Baker Street - 0.60 mi
      • Mayfair - 0.60 mi
      Historical Buildings Show all on map »
      • EMI House - 0.31 mi
      • Grosvenor House Antiques Fair - 0.42 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.50 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.69 mi
      Other Show all on map »
      • Marble Arch - 246 f
      • Selfridges - 0.26 mi
      • Montagu Square - 0.29 mi
      • Wallace Collection - 0.35 mi
      • The Wallace Collection - 0.35 mi
      • Grosvenor Square - London - 0.38 mi
      • Park Lane - London - 0.40 mi
      • Haunch of Venison - 0.53 mi
      • Whitfield Fine Art - 0.56 mi
      • Clermont Club - 0.62 mi
      • Madame Tussaud's London - 0.62 mi
      • Edgware Road North - 0.67 mi
      • Curzon Mayfair - 0.67 mi
      • Paddington South - 0.72 mi
      • Oxford Circus - 0.74 mi
      • Paddington North - 0.74 mi
      • Anaesthesia Heritage Centre - 0.74 mi

The Cumberland

Great Cumberland Place, London, England, W1A 4RF, United Kingdom