The Cumberland, London
Great Cumberland Place, London, England, W1A 4RF, United Kingdom
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Great Cumberland Place, London, England, W1A 4RF, United Kingdom
Set in the heart of central London at Marble Arch, where Oxford Street meets Park Lane and Hyde Park is just a few steps away, The Cumberland puts you right at the lively end of the city. We are also home to the Gordon Ramsay Hell’s Kitchen, bringing one of the world’s most iconic dining experiences under our roof. With museums, landmarks and the Tube on your doorstep, it’s the perfect starting point for exploring London. Inside, contemporary design and calming spaces give you room to breathe, reset and shake off the day. Whether you’re here for business, exploring or a mix of both, everything clicks into place the moment you arrive. Start your day with our fresh and generous breakfast. Coffee lovers can count on our baristas for fast, expertly brewed drinks. Lirica brings Mediterranean flavor to life with bold tapas dishes and a relaxed rhythm from day to night. Come evening, Sound Bar turns up the energy with cocktails and colorful beats – a brilliant spot to unwind before or after an unforgettable dining experience at Gordon Ramsay Hell’s Kitchen. The Cumberland isn’t just a hotel. It’s an icon of London life – where the city’s heart beats, and where icons belong.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Restaurant(s)
  • Daily Housekeeping
  • Convenience Store
  • Non-Smoking Rooms Available
  • Emergency cord in bathroom
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Electronic room key
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Accessible toilet
  • Professional cleaning services
  • Pets allowed (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in November, 2026
Guest Score 7 out of 10
Good
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
stayed in November, 2026
Guest Score 7 out of 10
Good
Love the location. Staff was friendly. Mini bar free updated daily.
On our first night we spilled by mistake some coffee on the bed sheets. Next morning we asked the cleaning lady to change the bed sheet not only did she not changed them she just flip them and put the dirty side from the other side. We stayed for three nights they never changed the bed sheets. We asked multiple times. When you pay so much money for a hotel you could at least provide this basic amenity. On our room it was put by mistake a wine bottle glasses and a card for someone's birthday for this as well we asked to be removed and it was for all of our stay in the room. Even when we asked for our sons birthday to arrange something they put our sons new things but still left the other ones. Its a pity i used to stay in Cumberland before they change it to Hard Rock and now Cumberland again. I don't think you met our expectations and its a shame cause you're in a great location / have excellent facilities and you could be one of the best.
stayed in November, 2026
Guest Score 5 out of 10
Fair
stayed in November, 2026
Guest Score 6 out of 10
Pleasant
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Location perfect. By Marble arch tube station. Room lovely. (Superior twin)
Too much noise and loud music in lobby. Hell’s kitchen a bit disappointing.
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
stayed in November, 2026
Guest Score 8 out of 10
Very Good
What I liked was the hotel's cleanliness, its location, and the staff.
The hotel’s problems center on worn-out windows that let in cold air—especially at night—as well as dilapidated carpeting.
stayed in November, 2026
Guest Score 7 out of 10
Good
Saleh tbe greater is amazing. The location of the hotel is also nice.
If I ask them for something I need to call twice or wait for long time to receive it.
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Great location. Convenient
Reception always busy, you have to queue and wait. Miscommunication with green policies in refusing room cleaning in favour of £10 voucher which never arrived.
stayed in November, 2026
Guest Score 7 out of 10
Good
great vibe on arrival and quirky elevator system. rroom was adequate but loved the musical heritage throughout.
the only disappointment was the lack of music and atmosphere in the evening. Was hoping the bar would be lively but alas it was quiet and needed something to make it a "go to" venue
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Close to city
Nil
stayed in November, 2026
Guest Score 5 out of 10
Fair
stayed in November, 2026
Guest Score 5 out of 10
Fair
Very central Breakfast was good
Noisy if overlooking Marble Arch Check in wasn’t available on time. Staff at check in were not unhelpful
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel in every way....location, staff, cleanliness, comfort and cleanliness all top class.
Couldn't find fault with this hotel.
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
The staff are nice, friendly and helpful. The location is perfect for shopping trips and sightseeing. The hotel os clean and very well-kept. The price is just about right.
None that i can think of.
stayed in November, 2026
Guest Score 7 out of 10
Good
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
stayed in November, 2026
Guest Score 7 out of 10
Good
Location was superb
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Area information

    Airports Show all on map »

    • London City Airport - 9.18 mi
    • Northolt - 11.48 mi
    • Heathrow Airport - 13.26 mi
    • London Biggin Hill - 15.09 mi
    • Gatwick Airport - 25.31 mi
    • Luton Airport - 26.48 mi
    • Rochester - 30.63 mi
    • Stansted Airport - 30.69 mi
    • Farnborough - 31.29 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.92 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 152 f
      • Bond Street - 0.40 mi
      • Edgware Road (Circle) - 0.57 mi
      • Baker Street - 0.61 mi
      • Marylebone - 0.63 mi
      • Marylebone Railway Station - 0.63 mi
      • Edgware Road (Bakerloo) - 0.66 mi
      • London Marylebone Station - 0.67 mi
      • Oxford Circus - 0.73 mi
      • Lancaster Gate - 0.74 mi
      • Paddington Station - 0.75 mi
      • Paddington Station - 0.75 mi
      • Paddington (Circle & Bakerloo) - 0.75 mi

    Museums

      Art Galleries Show all on map »
      • Handel House Museum - 0.55 mi
      • Anthony dOffay Gallery - 0.56 mi
      • Madame Tussauds Wax Museum - 0.57 mi
      • Sherlock Holmes Museum - 0.66 mi
      • Lisson Gallery - 0.66 mi
      • Alexander Fleming Laboratory Museum - 0.66 mi
      • Fine Art Society - 0.68 mi
      • Agnews Gallery - 0.70 mi
      • Serpentine Gallery - 0.71 mi
      • Browse & Darby Gallery - 0.75 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.57 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 715 f
      Famous Streets Show all on map »
      • Oxford Street - 724 f
      • Bond Street - 0.39 mi
      • Baker Street - 0.60 mi
      • Mayfair - 0.60 mi
      Historical Buildings Show all on map »
      • EMI House - 0.31 mi
      • Grosvenor House Antiques Fair - 0.42 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.50 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.69 mi
      Other Show all on map »
      • Marble Arch - 246 f
      • Selfridges - 0.26 mi
      • Montagu Square - 0.29 mi
      • Wallace Collection - 0.35 mi
      • The Wallace Collection - 0.35 mi
      • Grosvenor Square - London - 0.38 mi
      • Park Lane - London - 0.40 mi
      • Haunch of Venison - 0.53 mi
      • Whitfield Fine Art - 0.56 mi
      • Clermont Club - 0.62 mi
      • Madame Tussaud's London - 0.62 mi
      • Edgware Road North - 0.67 mi
      • Curzon Mayfair - 0.67 mi
      • Paddington South - 0.72 mi
      • Oxford Circus - 0.74 mi
      • Paddington North - 0.74 mi
      • Anaesthesia Heritage Centre - 0.74 mi

The Cumberland, London

Great Cumberland Place, London, England, W1A 4RF, United Kingdom