The Arch London
50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
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50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
The Prince Akatoki offers tranquil accommodations in the heart of London within a short walk from Marble Arch and Hyde Park. The hotel is inspired by the traditions of Japanese hospitality and fuzes the best of Japan and the western world to provide guests with a 5-star luxury experience. The rooms are beautifully designed with a minimal aesthetic, natural elements, luxury fabrics and colors. Each of the 82 rooms and suites features plush beds, an extensive range of premium amenities, complimentary WiFi and bathrooms with luxurious rain showers. At The Prince Akatoki, guests can dine at TOKii and enjoy seasonal dishes that feature the best of East and West cuisine. Guests can also indulge in a rare collection of whiskeys and Japanese sakes as well as cocktails tailored by the best bartenders in The Malt Lounge and Bar. Marble Arch Underground Station is just a 2-minute walk away, for accessing the famous attractions of the city. Paddington Station is 0.8 mi away and offers direct links to Heathrow Airport, via the Heathrow Express.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine/champagne
  • Auditory guidance
  • Pet basket
  • Pet bowls
  • Cooking class
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Visual aids Braille/Tactile signs
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
We were originally given a very hot and stinky room that did not look anything like what you see online. The staff were courteous enough to switch our room when we complained about the smell. The new room had an amazing bath tub.
I expected luxury - this wasn't it. The bath tub was amazing but otherwise this hotel is very average, and I would never spend the money to stay there again (I enjoyed Premier Inn as much).
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Despite the room is quite minimal with its design and furniture, it has everything one needs, nice attention to small details. Very comfy mattress, still fluffy white towels, good cleanliness of the room, nice spacious bathroom. Good temperature control in the room, considering that we always get cold in London. Friendly and attentive service in the reception.
The rooms aren’t very spacious, but cozy. Breakfast was good but not exceptional. Also a small note - the decorative pillows and extras on the bed are not necessarily, especially after Covid. Maybe consider not putting any?
stayed in October, 2025
Guest Score 5 out of 10
Fair
Comfy bed
Dreadful service at breakfast. Rude bar staff in the evening
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 7 out of 10
Good
Nice location. Modern clean hotel.
Toilet system too complicated and only got hot water in sink. Staff accommodating though and tried their best. Rooms too small with little storage area.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
It was ok
The staff were rude.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
We stayed at the hotel for three nights. The room was very nice and clean, and housekeeping took great care of it every day, which made it really pleasant to come back to after a long day of walking. The location was okay and worked fine for our stay.
We stayed on the first floor and usually like to sleep with the window open, but unfortunately there was quite a lot of noise from the street and also from the hotel’s flag that was placed right on our balcony. This made it difficult to rest well. Another small detail that could be improved was the toilet paper, which felt too hard and uncomfortable.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Vibe
Housekeeping
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
Location. Breakfast. The staff at the front desk helped me change the coins.
The room had a bad smell. Requested for twin bed but didn't have it, and waited long for the second duvet. The corridor lighting was dim and the floor was undulating, not friendly for seniors with luggages.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location, comfort, facilities, and staff all were great. Unique experience in a hotel with Japanese inspired interior and breakfast meal
The shower gel bottle is small for two people to share
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Friendly staff, great service, location was perfect during the tube strike. Morning runs in Hyde park always a highlight.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 7 out of 10
Good
The staff were professional, especially Ms. Kara and Mr. Henry. Excellent location. Superb service from the concierge.
Breakfast was very average. AC/thermostat were not working. Room layouts were a bit odd, not exactly like the pictures. Bathroom fixtures are strange, especially the taps. The executive rooms definitely need a refurbishment. The dusk room had an odd smell at all times despite the refurbishment.
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 9.25 mi
    • Northolt - 11.38 mi
    • Heathrow Airport - 13.23 mi
    • London Biggin Hill - 15.24 mi
    • Gatwick Airport - 25.45 mi
    • Luton Airport - 26.33 mi
    • Stansted Airport - 30.61 mi
    • Rochester - 30.74 mi
    • Farnborough - 31.32 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.97 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 944 f
      • Edgware Road (Circle) - 0.43 mi
      • Bond Street - 0.47 mi
      • Marylebone - 0.47 mi
      • Marylebone Railway Station - 0.48 mi
      • Baker Street - 0.48 mi
      • London Marylebone Station - 0.51 mi
      • Edgware Road (Bakerloo) - 0.53 mi
      • Paddington Station - 0.67 mi
      • Paddington Station - 0.67 mi
      • Paddington (Circle & Bakerloo) - 0.68 mi
      • Lancaster Gate - 0.72 mi
      • Paddington Railway Station - 0.73 mi
      • Oxford Circus - 0.78 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussauds Wax Museum - 0.44 mi
      • Lisson Gallery - 0.51 mi
      • Sherlock Holmes Museum - 0.52 mi
      • Alexander Fleming Laboratory Museum - 0.56 mi
      • Anthony dOffay Gallery - 0.63 mi
      • Handel House Museum - 0.64 mi
      • Victoria Miro Gallery - 0.70 mi
      • Fine Art Society - 0.79 mi
      • Serpentine Gallery - 0.79 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.50 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 0.22 mi
      Famous Streets Show all on map »
      • Oxford Street - 0.25 mi
      • Bond Street - 0.46 mi
      • Baker Street - 0.47 mi
      • Mayfair - 0.74 mi
      Historical Buildings Show all on map »
      • EMI House - 0.30 mi
      • Grosvenor House Antiques Fair - 0.57 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.52 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.67 mi
      Other Show all on map »
      • Montagu Square - 821 f
      • Marble Arch - 1,030 f
      • The Wallace Collection - 0.32 mi
      • Selfridges - 0.35 mi
      • Wallace Collection - 0.40 mi
      • Madame Tussaud's London - 0.50 mi
      • Grosvenor Square - London - 0.51 mi
      • Edgware Road North - 0.53 mi
      • Park Lane - London - 0.56 mi
      • Haunch of Venison - 0.62 mi
      • Whitfield Fine Art - 0.63 mi
      • Paddington South - 0.66 mi
      • Paddington North - 0.67 mi
      • Anaesthesia Heritage Centre - 0.72 mi
      • Royal Institute of British Architects - 0.74 mi
      • Lancaster Gate - 0.74 mi
      • Clermont Club - 0.74 mi

The Arch London

50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom