The Prince Akatoki London
50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
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50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
The Prince Akatoki offers tranquil accommodations in the heart of London within a short walk from Marble Arch and Hyde Park. The hotel is inspired by the traditions of Japanese hospitality and fuzes the best of Japan and the western world to provide guests with a 5-star luxury experience. The rooms are beautifully designed with a minimal aesthetic, natural elements, luxury fabrics and colors. Each of the 82 rooms and suites features plush beds, an extensive range of premium amenities, complimentary WiFi and bathrooms with luxurious rain showers. At The Prince Akatoki, guests can dine at TOKii and enjoy seasonal dishes that feature the best of East and West cuisine. Guests can also indulge in a rare collection of whiskeys and Japanese sakes as well as cocktails tailored by the best bartenders in The Malt Lounge and Bar. Marble Arch Underground Station is just a 2-minute walk away, for accessing the famous attractions of the city. Paddington Station is 0.8 mi away and offers direct links to Heathrow Airport, via the Heathrow Express.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine/champagne
  • Auditory guidance
  • Pet basket
  • Pet bowls
  • Cooking class
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Visual aids Braille/Tactile signs
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
Great location to explore London.
I was disappointed with how our early departure was handled after we had to shorten our stay due to a serious family health emergency. Although we informed reception the evening before and checked out the next morning, we were still charged for one unused night. We chose this property expecting the care and personal attention typically associated with a boutique hotel. However, the response we received felt more aligned with the rigid policies of a large chain, which was particularly disheartening during such a difficult time.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Excellent place. Highly recommend.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Amazing staff - my daughter had a stomach issue and the guest relations manager was amazing: top professional, super kind, amazing experience when I needed the most! Thank you
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location, staff and overall service
stayed in February, 2026
Guest Score 7 out of 10
Good
Cleanliness Location
During check in late at night we are told that they are giving us one of the best available rooms at the hotel. Like a joke. Because they reserved us a room at the basement (lower ground) without any window. Next day after our objection we moved to second floor. thanks to them. However, during reservation there is not any info that we have reserved a room at lower ground level. Breakfast is good. Waiters are very kind indeed , however, for 2 consecutive days I have ordered filter coffee and they brought americano , my wife ordered green tee and they brought English breakfast tea. I think that they are trying to be kind and do their best, but they are not concentrated to their jobs.
stayed in February, 2026
Guest Score 7 out of 10
Good
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
stayed in February, 2026
Guest Score 8 out of 10
Very Good
stayed in February, 2026
Guest Score 8 out of 10
Very Good
comfortable bed. very helpful staff. restaurant manager Ayala very very friendly and helpful
nothing
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff are so incredibly welcoming and accommodating! There was so much thought into every detail. The room was so spacious and clean. The whole vibe of the hotel felt so relaxing which is such a comfort after being in the chaos of London. The location of the hotel meant it was so easy to get from A to B.
Nothing!
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
The size of the room, the shower and 2 of the staff members.
Some staff were condescending. I had my ring stolen. I reported to front desk and was told they had checked and I should think about where I might have left it. The ridiculousness of it all. I left it on my pillow and went out. I came back and it was no where to be found. I will NEVER set foot there again.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
We got a complimentary room upgrade. The breakfast was superb with champagne included. The staff were super friendly.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Rooms, restaurant, staff, position, ambiance.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location very convenient for London visit and at the same time, very quite. We really liked the breakfast "Hybrid" model. Hot (a la cart style) dishes, each dish with a special character, combined with the complementary selections from the buffet. The above distribution was very wisely balanced, creating a unique experience of high quality because every single item was of high quality unlike other 5-star hotels were the seemingly reach breakfast of abundance and super-wide variety is only there to justify the low quality of row materials.
Just to squeeze my mind for a detail, the light inside the closet was still on, even when the closet's doors were closed, spoiling the desirable darkness at sleep time. I put a towel between the doors so as to cover the light and it was ok but certainly this is a detail that the technical service should be able to easily address. Even so, it was somehow minor, I even forgot to mention it at checkout.
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 9.25 mi
    • Northolt - 11.38 mi
    • Heathrow Airport - 13.23 mi
    • London Biggin Hill - 15.24 mi
    • Gatwick Airport - 25.45 mi
    • Luton Airport - 26.33 mi
    • Stansted Airport - 30.61 mi
    • Rochester - 30.74 mi
    • Farnborough - 31.32 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.97 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 944 f
      • Edgware Road (Circle) - 0.43 mi
      • Bond Street - 0.47 mi
      • Marylebone - 0.47 mi
      • Marylebone Railway Station - 0.48 mi
      • Baker Street - 0.48 mi
      • London Marylebone Station - 0.51 mi
      • Edgware Road (Bakerloo) - 0.53 mi
      • Paddington Station - 0.67 mi
      • Paddington Station - 0.67 mi
      • Paddington (Circle & Bakerloo) - 0.68 mi
      • Lancaster Gate - 0.72 mi
      • Paddington Railway Station - 0.73 mi
      • Oxford Circus - 0.78 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussauds Wax Museum - 0.44 mi
      • Lisson Gallery - 0.51 mi
      • Sherlock Holmes Museum - 0.52 mi
      • Alexander Fleming Laboratory Museum - 0.56 mi
      • Anthony dOffay Gallery - 0.63 mi
      • Handel House Museum - 0.64 mi
      • Victoria Miro Gallery - 0.70 mi
      • Fine Art Society - 0.79 mi
      • Serpentine Gallery - 0.79 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.50 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 0.22 mi
      Famous Streets Show all on map »
      • Oxford Street - 0.25 mi
      • Bond Street - 0.46 mi
      • Baker Street - 0.47 mi
      • Mayfair - 0.74 mi
      Historical Buildings Show all on map »
      • EMI House - 0.30 mi
      • Grosvenor House Antiques Fair - 0.57 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.52 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.67 mi
      Other Show all on map »
      • Montagu Square - 820 f
      • Marble Arch - 1,031 f
      • The Wallace Collection - 0.32 mi
      • Selfridges - 0.35 mi
      • Wallace Collection - 0.40 mi
      • Madame Tussaud's London - 0.50 mi
      • Grosvenor Square - London - 0.51 mi
      • Edgware Road North - 0.53 mi
      • Park Lane - London - 0.56 mi
      • Haunch of Venison - 0.62 mi
      • Whitfield Fine Art - 0.63 mi
      • Paddington South - 0.66 mi
      • Paddington North - 0.67 mi
      • Anaesthesia Heritage Centre - 0.72 mi
      • Royal Institute of British Architects - 0.74 mi
      • Lancaster Gate - 0.74 mi
      • Clermont Club - 0.74 mi

The Prince Akatoki London

50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom