The Prince Akatoki London
50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
The Prince Akatoki offers tranquil accommodations in the heart of London within a short walk from Marble Arch and Hyde Park. The hotel is inspired by the traditions of Japanese hospitality and fuzes the best of Japan and the western world to provide guests with a 5-star luxury experience. The rooms are beautifully designed with a minimal aesthetic, natural elements, luxury fabrics and colors. Each of the 82 rooms and suites features plush beds, an extensive range of premium amenities, complimentary WiFi and bathrooms with luxurious rain showers. At The Prince Akatoki, guests can dine at TOKii and enjoy seasonal dishes that feature the best of East and West cuisine. Guests can also indulge in a rare collection of whiskeys and Japanese sakes as well as cocktails tailored by the best bartenders in The Malt Lounge and Bar. Marble Arch Underground Station is just a 2-minute walk away, for accessing the famous attractions of the city. Paddington Station is 0.8 mi away and offers direct links to Heathrow Airport, via the Heathrow Express.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine/champagne
  • Auditory guidance
  • Pet basket
  • Pet bowls
  • Cooking class
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Visual aids Braille/Tactile signs
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was excelent. The staff was very accomodating and the overall setup pleasant. We loved the Akatoki breakfast. The suite was clean and comfortable. We enjoyed our stay.
The only small remark is the the bar closing at 2245.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Fantastic staff—couldn’t be nicer or more helpful. The hotel location is wonderful, the room very quiet. The bed was comfortable and the evening turndown was delightful. Great shower and bath amenities.
I can’t think of one thing that we didn’t like. Or half a thing. Everything about the hotel was delightful. I would definitely stay there again.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
ambiance , cleanliness , friendly staff , super comfortable bed !
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Clean and it had a bidea
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel for business travel. Very polite and attentive staff. Knowledgeable about the area and helpful with requests. Room size was excellent for the area.
The pillows were not my favorite. But the bed was very comfortable.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Staying at The Prince Akatoki in London was one of the best hotel experiences I've ever had, and I only stayed 2 nights. I wish I could have stayed longer and I will absolutely come back here and recommend this hotel to others. From the moment I checked in, Hikaru made me feel welcome and at ease. I was offered champagne or sparkling tea at check in and Hikaru helped me take my bags up to my room. My ChromeCast ended up not working on the TV in my room, and as soon as I told Hikaru, he sent IT to the room to help me and then eventually moved me into a new room with a working TV. Honestly, he made the switch of rooms so easy. I mentioned to him I was vegan (so I wouldn't be eating the little cookies that were in the room when I got there), and the next day when I came back from work, there was a lovely plate of fruit and a welcome note. I truly felt so at home, so comfortable, so relaxed -- it was perfect. When I checked out, Mayu, Maram, and Henry all helped me and wished me safe travels. Henry helped me with my bags and took them to my car for me. Truly the best staff. The cleanest hotel. SO comfortable. Absolute 10/10 experience. THANK YOU!
Nothing, everything was perfect in my opinion!
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Breakfast
stayed in February, 2026
Guest Score 7 out of 10
Good
Cleanliness Location
During check in late at night we are told that they are giving us one of the best available rooms at the hotel. Like a joke. Because they reserved us a room at the basement (lower ground) without any window. Next day after our objection we moved to second floor. thanks to them. However, during reservation there is not any info that we have reserved a room at lower ground level. Breakfast is good. Waiters are very kind indeed , however, for 2 consecutive days I have ordered filter coffee and they brought americano , my wife ordered green tee and they brought English breakfast tea. I think that they are trying to be kind and do their best, but they are not concentrated to their jobs.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff and hotel principles
Elevantors and room line coridors are too small
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The bed was excellent - large for two 6'1 humans like us - extremely comfortable memory foam pillows. The size of the room (for london) was also decent and the toto in the bathroom was great. Special mention to the staff who were incredible - very very helpful and warm - each one of them were extra helpful. Overall an excellent stay!
The two things that we found were a little underwhelming were the breakfast quality (cold bread, eggs over done, salmon over cooked) and that the shower was in the bathtub which was elevated. Getting in and out of the bathtub when wet was a little precarious - a handrail would have helped.
stayed in December, 2025
Guest Score 7 out of 10
Good
Very clean and smells nice. So elegant decorations. The rooms were a bit dim, preferred more lights.
There was a mean receptionist. I took more than one chocolate and she told me “one is enough”!!! That was not professional at all and made me feel embarrassed. Otherwise, all of the other staff were so nice and friendly.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Friendly and helpful staff. Comfortable and cozy rooms. The akatoki breakfast from the tokii restaurant was exceptional!
The furniture arrangement can be better. No large mirror in the room.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great location, spacious rooms unlike the norm in London, smart Japanese toilet seats keeping guests clean, exceptional guest services, and an authentic Japanese experience!
The breakfast wasn’t to our liking, though this may simply come down to personal taste and the standards we’re accustomed to in Kuwait.
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location Facilities
Nothing
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The ambience, the room, location
The room service kept on getting my order mistaken, they need coffee pots instead of a cup otherwise it gets cold, they forget the milk… so room service NEEDS urgento get better… the first room I got was terrible.. small and dark. I asked for a change qnd they gave me a better one
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Super friendly and accommodating boutique hotel that served me very well. They offered me a room early in the day even though I had forgotten even to request it! That was so helpful after a long flight. They offered me complimentary breakfast and coffee. I would stay there again in a heartbeat. The exec rooms are spacious and airy, so well and elegantly designed too.
I have no comments
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
We were originally given a very hot and stinky room that did not look anything like what you see online. The staff were courteous enough to switch our room when we complained about the smell. The new room had an amazing bath tub.
I expected luxury - this wasn't it. The bath tub was amazing but otherwise this hotel is very average, and I would never spend the money to stay there again (I enjoyed Premier Inn as much).
stayed in September, 2025
Guest Score 7 out of 10
Good
Nice location. Modern clean hotel.
Toilet system too complicated and only got hot water in sink. Staff accommodating though and tried their best. Rooms too small with little storage area.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
We stayed at the hotel for three nights. The room was very nice and clean, and housekeeping took great care of it every day, which made it really pleasant to come back to after a long day of walking. The location was okay and worked fine for our stay.
We stayed on the first floor and usually like to sleep with the window open, but unfortunately there was quite a lot of noise from the street and also from the hotel’s flag that was placed right on our balcony. This made it difficult to rest well. Another small detail that could be improved was the toilet paper, which felt too hard and uncomfortable.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Vibe
Housekeeping
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • London City Airport - 9.25 mi
    • Northolt - 11.38 mi
    • Heathrow Airport - 13.23 mi
    • London Biggin Hill - 15.24 mi
    • Gatwick Airport - 25.45 mi
    • Luton Airport - 26.33 mi
    • Stansted Airport - 30.61 mi
    • Rochester - 30.74 mi
    • Farnborough - 31.32 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.97 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 944 f
      • Edgware Road (Circle) - 0.43 mi
      • Bond Street - 0.47 mi
      • Marylebone - 0.47 mi
      • Marylebone Railway Station - 0.48 mi
      • Baker Street - 0.48 mi
      • London Marylebone Station - 0.51 mi
      • Edgware Road (Bakerloo) - 0.53 mi
      • Paddington Station - 0.67 mi
      • Paddington Station - 0.67 mi
      • Paddington (Circle & Bakerloo) - 0.68 mi
      • Lancaster Gate - 0.72 mi
      • Paddington Railway Station - 0.73 mi
      • Oxford Circus - 0.78 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussauds Wax Museum - 0.44 mi
      • Lisson Gallery - 0.51 mi
      • Sherlock Holmes Museum - 0.52 mi
      • Alexander Fleming Laboratory Museum - 0.56 mi
      • Anthony dOffay Gallery - 0.63 mi
      • Handel House Museum - 0.64 mi
      • Victoria Miro Gallery - 0.70 mi
      • Fine Art Society - 0.79 mi
      • Serpentine Gallery - 0.79 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.50 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 0.22 mi
      Famous Streets Show all on map »
      • Oxford Street - 0.25 mi
      • Bond Street - 0.46 mi
      • Baker Street - 0.47 mi
      • Mayfair - 0.74 mi
      Historical Buildings Show all on map »
      • EMI House - 0.30 mi
      • Grosvenor House Antiques Fair - 0.57 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.52 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.67 mi
      Other Show all on map »
      • Montagu Square - 820 f
      • Marble Arch - 1,031 f
      • The Wallace Collection - 0.32 mi
      • Selfridges - 0.35 mi
      • Wallace Collection - 0.40 mi
      • Madame Tussaud's London - 0.50 mi
      • Grosvenor Square - London - 0.51 mi
      • Edgware Road North - 0.53 mi
      • Park Lane - London - 0.56 mi
      • Haunch of Venison - 0.62 mi
      • Whitfield Fine Art - 0.63 mi
      • Paddington South - 0.66 mi
      • Paddington North - 0.67 mi
      • Anaesthesia Heritage Centre - 0.72 mi
      • Royal Institute of British Architects - 0.74 mi
      • Lancaster Gate - 0.74 mi
      • Clermont Club - 0.74 mi

The Prince Akatoki London

50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom