The Arch London
50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
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50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom
The Prince Akatoki offers tranquil accommodations in the heart of London within a short walk from Marble Arch and Hyde Park. The hotel is inspired by the traditions of Japanese hospitality and fuzes the best of Japan and the western world to provide guests with a 5-star luxury experience. The rooms are beautifully designed with a minimal aesthetic, natural elements, luxury fabrics and colors. Each of the 82 rooms and suites features plush beds, an extensive range of premium amenities, complimentary WiFi and bathrooms with luxurious rain showers. At The Prince Akatoki, guests can dine at TOKii and enjoy seasonal dishes that feature the best of East and West cuisine. Guests can also indulge in a rare collection of whiskeys and Japanese sakes as well as cocktails tailored by the best bartenders in The Malt Lounge and Bar. Marble Arch Underground Station is just a 2-minute walk away, for accessing the famous attractions of the city. Paddington Station is 0.8 mi away and offers direct links to Heathrow Airport, via the Heathrow Express.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Emergency cord in bathroom
  • Wine/champagne
  • Auditory guidance
  • Pet basket
  • Pet bowls
  • Cooking class
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Visual aids Braille/Tactile signs
  • Accessible toilet
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining
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The Arch London
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 9.25 mi
  • Northolt - 11.38 mi
  • Heathrow Airport - 13.23 mi
  • London Biggin Hill - 15.24 mi
  • Gatwick Airport - 25.45 mi
  • Luton Airport - 26.33 mi
  • Stansted Airport - 30.61 mi
  • Rochester - 30.74 mi
  • Farnborough - 31.32 mi
  • Blackbushe - 32.45 mi
  • London Southend Airport - 36.97 mi

Museums

  • Madame Tussauds Wax Museum - 0.44 mi
  • Lisson Gallery - 0.51 mi
  • Sherlock Holmes Museum - 0.52 mi
  • Alexander Fleming Laboratory Museum - 0.56 mi
  • Anthony dOffay Gallery - 0.63 mi
  • Handel House Museum - 0.64 mi
  • Victoria Miro Gallery - 0.70 mi
  • Fine Art Society - 0.79 mi
  • Serpentine Gallery - 0.79 mi
Click here to leave your opinion >>
stayed in June, 2025
Guest Score 3 out of 10
Poor
Not met expectations
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great service!I liked every single detail also the food is amazing!
Nothing
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Everything was amazing
Nothing
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Service
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
The most beautiful hotel, thoroughly recommend
Nothing!
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great busy location for shopping and restaurants but really appreciated how quiet the side road the hotel is situated on as we got a great nights sleep
The room was hot and we even had the air con on
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
Location, very clean rooms, kind staff
While a water outage is entirely acceptable, the fact that we were not informed about it, that a letter was slipped under the door despite us not being in the room, and that we happened to arrive at the hotel earlier than the specified time and were caught mid-shower with soap on us because the water had already been cut off—all of this was quite absurd. We had to rinse off using cold water we purchased from a market, which was very inconvenient. The next day, they spoke with us and offered a small discount. They also specifically assured us that during the next scheduled outage, only the hot water would be cut off and cold water would still be available. However, when we returned to the hotel at that time, there was no water at all. During a four-night stay, being unable to use either the toilet or the shower for two consecutive nights was both unreasonable and inexcusable. It was also hard to understand why the outage couldn’t be postponed to later hours when most guests would be asleep. Leaving aside the fact that this five-star, highly-rated hotel does not seem to have a water tank, we found the compensation offered inadequate for the inconvenience we experienced on two consecutive nights due to poor communication. That said, the hotel staff were very polite. Although the staff did their best, hotel management could have offered a better form of compensation.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Beautiful hotel. Exceptional attention to detail. Friendly, helpful and efficient staff.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 9.25 mi
    • Northolt - 11.38 mi
    • Heathrow Airport - 13.23 mi
    • London Biggin Hill - 15.24 mi
    • Gatwick Airport - 25.45 mi
    • Luton Airport - 26.33 mi
    • Stansted Airport - 30.61 mi
    • Rochester - 30.74 mi
    • Farnborough - 31.32 mi
    • Blackbushe - 32.45 mi
    • London Southend Airport - 36.97 mi

    Transport

      Train stations Show all on map »
      • Marble Arch - 944 f
      • Edgware Road (Circle) - 0.43 mi
      • Bond Street - 0.47 mi
      • Marylebone - 0.47 mi
      • Marylebone Railway Station - 0.48 mi
      • Baker Street - 0.48 mi
      • London Marylebone Station - 0.51 mi
      • Edgware Road (Bakerloo) - 0.53 mi
      • Paddington Station - 0.67 mi
      • Paddington Station - 0.67 mi
      • Paddington (Circle & Bakerloo) - 0.68 mi
      • Lancaster Gate - 0.72 mi
      • Paddington Railway Station - 0.73 mi
      • Oxford Circus - 0.78 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussauds Wax Museum - 0.44 mi
      • Lisson Gallery - 0.51 mi
      • Sherlock Holmes Museum - 0.52 mi
      • Alexander Fleming Laboratory Museum - 0.56 mi
      • Anthony dOffay Gallery - 0.63 mi
      • Handel House Museum - 0.64 mi
      • Victoria Miro Gallery - 0.70 mi
      • Fine Art Society - 0.79 mi
      • Serpentine Gallery - 0.79 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Sussex Gardens - 0.50 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Diana Princess of Wales Memorial Fountain - 0.22 mi
      Famous Streets Show all on map »
      • Oxford Street - 0.25 mi
      • Bond Street - 0.46 mi
      • Baker Street - 0.47 mi
      • Mayfair - 0.74 mi
      Historical Buildings Show all on map »
      • EMI House - 0.30 mi
      • Grosvenor House Antiques Fair - 0.57 mi
      Theatres Show all on map »
      • Wigmore Hall - 0.52 mi
      Things to do Show all on map »
      • Cavendish Conference Centre - 0.67 mi
      Other Show all on map »
      • Montagu Square - 821 f
      • Marble Arch - 1,030 f
      • The Wallace Collection - 0.32 mi
      • Selfridges - 0.35 mi
      • Wallace Collection - 0.40 mi
      • Madame Tussaud's London - 0.50 mi
      • Grosvenor Square - London - 0.51 mi
      • Edgware Road North - 0.53 mi
      • Park Lane - London - 0.56 mi
      • Haunch of Venison - 0.62 mi
      • Whitfield Fine Art - 0.63 mi
      • Paddington South - 0.66 mi
      • Paddington North - 0.67 mi
      • Anaesthesia Heritage Centre - 0.72 mi
      • Royal Institute of British Architects - 0.74 mi
      • Lancaster Gate - 0.74 mi
      • Clermont Club - 0.74 mi

The Arch London

50 Great Cumberland Place, London, England, W1H 7FD, United Kingdom