Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
372 Strand, London, England, WC2R 0JJ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Wheelchair accessible
- vending machine
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Food delivery
- Electronic room key
- Audible alarm
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services

















































Click here to leave your opinion >>
Georgescu (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The hotel is very clean and the reception staff is very helpful and friendly.
I made this reservation and paid for it with my card, but when we arrived at the hotel, I was informed that we had to pay a £25 deposit. My partner made the payment with her card (we never handed it over, and it was a one-time transaction). Everything was fine until checkout, when the reception system (or the staff) decided to charge my partner’s card again for two extra nights, even though the stay was fully paid in advance.
When I asked the manager for a refund, she said it would take seven days, which I found unacceptable since we never authorized this transaction. Basically, they made an unauthorized (and possibly fraudulent) charge, and we had to make a scene at reception just to get an answer. I’m currently waiting for the refund, but if it doesn’t arrive in the promised time, I will consider legal action.
We were given no real explanation, only poor excuses. When I mentioned that I used to work in the hotel industry, the manager kept changing her story. In my opinion, this is completely unacceptable behavior, no matter the situation.
Maria (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Roger (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Paul (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Tatevik (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Florence (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Abdulmohsen (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Mark (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Moritz (review category business travellers)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
All perfect, this time!
Sarah (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Room had everything we needed. It was a little small for a Superior Room but we also respected this was a large hotel catering for lots of guests. We decided not to eat in the main breakfast area, choosing to opt in their The Gin Room which we felt was a great choice. The service in there was exceptional and food really good. In the evening we returned from our theatre trip and had drinks and light bite food which was very good and again the service could not be faulted.
Room size (see above) could have been a bit bigger. There was not really anything else that we could fault with the hotel.
Dominic (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Sally (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Great location for the West End, nice room, comfortable bed and very helpful staff. We were also offered a complimentary drink in the bar which was a welcoming touch.
My only comment would be that the lifts were a little slow.
Dawn (group)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The hotel is so central for theatre and looking around the perfect hotel for visiting London
There isn’t any thing to dislike
Amanda (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Dudley (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Dalius (review category business travellers)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Caroline (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Carol (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Phoebe (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Kitchener (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 7.53 mi
- Northolt - 13.12 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.84 mi
- Gatwick Airport - 25.25 mi
- Luton Airport - 27.27 mi
- Rochester - 29.04 mi
- Stansted Airport - 30.00 mi
- Farnborough - 32.60 mi
- Blackbushe - 33.88 mi
- London Southend Airport - 35.32 mi
- Londons Transport Museum - 448 f
- The Depot Transport Museum - 467 f
- Theatre Museum - 629 f
- Library and Museum of Freemasonry - 915 f
- Sanctuary - 1,039 f
- Covent Garden Tube station - 0.23 mi
- Embankment - 0.27 mi
- Charing Cross Station - 0.28 mi
- Temple - 0.29 mi
- Lyceum Theatre - 317 f
- The Lyceum Theatre - 355 f
- Drury Lane Theatre Royal - 586 f
- Duchess Theatre - 586 f
- Adelphi Theatre - 608 f
- Fortune Theatre - 706 f
- Theatre Royal Drury Lane - 724 f
- Players Theatre - 827 f
- Aldwych Theatre - 899 f
- Cabaret Mechanical Theatre - 0.29 mi
- Strand Theatre - 696 f
- Covent Garden - 0.22 mi
- Duke of York's - 0.29 mi
- Somerset House - 781 f
- Hermitage Rooms at Somerset House - 782 f
- Somerset House - 837 f
- Donmar Warehouse - 0.30 mi
- Benjamin Franklin House - 0.30 mi
- Bow Street - 844 f
- Royal Opera House - 881 f
- Aldwych - 0.22 mi
- Waterloo Bridge - 0.22 mi
- Freemason's Hall - 0.26 mi
- London School of Economics - 0.27 mi
- St. Martin in the Fields Church - 0.29 mi
- The Strand - 444 f
- Gilbert Collection - 782 f
- Hermitage Rooms - 787 f
- Courtauld Institute of Art - 855 f
- Covent Garden - 0.21 mi
- Royal Drury Lane - 0.25 mi
- Roman Bath - 0.25 mi
- Victoria Embankment - 0.26 mi
- Charing Cross - 0.26 mi
- Cecil Court - 0.27 mi
- The London Coliseum - 0.27 mi
- Embankment - 0.27 mi
- Temple - 0.30 mi
- Grosvenor Prints - 0.30 mi
- Bateaux London - 0.31 mi
- Leicester Square - 0.32 mi
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Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom