Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
372 Strand, London, England, WC2R 0JJ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Wheelchair accessible
- vending machine
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Food delivery
- Electronic room key
- Audible alarm
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
Airports Show all on map »
- London City Airport - 7.53 mi
- Northolt - 13.12 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.84 mi
- Gatwick Airport - 25.25 mi
- Luton Airport - 27.27 mi
- Rochester - 29.04 mi
- Stansted Airport - 30.00 mi
- Farnborough - 32.60 mi
- Blackbushe - 33.88 mi
- London Southend Airport - 35.32 mi
Museums
- Londons Transport Museum - 448 f
- The Depot Transport Museum - 467 f
- Theatre Museum - 629 f
- Library and Museum of Freemasonry - 915 f
Click here to leave your opinion >>
Rebekka (solo traveller)
stayed in November, 2026
Guest Score 7 out of 10
Good
Phillips (family with young children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Christina (young couple)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Kumiko (solo traveller)
stayed in November, 2026
Guest Score 3 out of 10
Poor
Well located
Single room was like a dorm. No door to the toilet. Sooooo small room.
Tatiana (solo traveller)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
David (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Tracy (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Clean, central
Nothing
Perrilyn (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Perfectly located. The building is well kept and comfortable. The staff were all very friendly and helpful.
Douglas (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Elisabeth (family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Strand Palace was a lovely, exceptionally large hotel, very near the Thames, Waterloo Bridge, and across from The famous Savoy. A detail I loved was the reusable water bottles in the room with water refill stations on every floor. The chocolates were also delicious. The decor was cozy and upscale. Our room windows had solid shutters so you could fully block street traffic and lights at night. The beds were comfortable and the bathroom was lovely. We had an issue with our toilet late at night (the water wouldn't stop running), reception sent a technician up to the room promptly who was incredibly polite, quiet, and quick in addressing the issue. I did appreciate the WhatsApp-based AI agent you could engage with to get support, though it refused to help with some issues (see below for the coffee maker fiasco).
When we checked in, the staff said something about giving us an upgrade, which I figured was nice of them but when we went to the room, it was missing key things we had paid for on reservation - namely a street side view and twin beds. The upgrade room was also a tighter overall space due to a couch added to the room. I went back to reception and asked to be given the room we'd originally booked. I guess I appreciate the attempt at an "upgrade" but when booking for specific features, I would have preferred the staff ask if I'm okay with all details of the change. They did give us the room with a view that we requested, and they arranged for the twin beds, as well.
A note on the twin beds - it was a king bed that they separated into two twins, which I've seen many hotels do. However, the beds were not fixed to the floor in any way and rolled with the slightest pressure. At one point, I was getting out of the bed and ended up on the floor because the bed rolled out from under me. It was funny but also maybe find a way to lock the beds into place.
The room had a coffee caddy, which is great, but no instructions on how to use the coffee machine. I tried to get guidance via the hotel's WhatsApp-based AI-customer service exchange but it refused to help since it said an electrical appliance was dangerous! I used chatGPT instead and was able to figure it out. I recommended to the AI-agent that they provide in-room instructions on how to use the coffee machine in the future. The coffee pods were also not labeled so I again used the internet to identify which pod was decaf vs caffeinated coffee.
Andrew (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Nice
Good
David (family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Kathleen (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Debbie (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Close to all amenities
Nothing
Sarah (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Mike (young couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Nariman (solo traveller)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The location is just great. You can walk to many main attractions within minutes. The room was clean and tidy and has all what I needed for a short stay as a solo traveler. Not my first time there and definitely not the last.
I would recommend to install more lights in rooms. At night the room is a bit dark specially around the closet and it was a bit hard to find stuff easily, I used my phone flashlight.
A smart TV upgrade would be amazing too. The LCD TVs are really outdated. Bathrooms need to have a slide door.
Emily (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Debra (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location
Rooms little bit tired
Baggs (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The hotel was close to all the things we wanted to see
Thank you for your information!
Area information
- London City Airport - 7.53 mi
- Northolt - 13.12 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.84 mi
- Gatwick Airport - 25.25 mi
- Luton Airport - 27.27 mi
- Rochester - 29.04 mi
- Stansted Airport - 30.00 mi
- Farnborough - 32.60 mi
- Blackbushe - 33.88 mi
- London Southend Airport - 35.32 mi
- Londons Transport Museum - 448 f
- The Depot Transport Museum - 467 f
- Theatre Museum - 629 f
- Library and Museum of Freemasonry - 915 f
- Sanctuary - 1,039 f
- Covent Garden Tube station - 0.23 mi
- Embankment - 0.27 mi
- Charing Cross Station - 0.28 mi
- Temple - 0.29 mi
- Lyceum Theatre - 317 f
- The Lyceum Theatre - 355 f
- Drury Lane Theatre Royal - 586 f
- Duchess Theatre - 586 f
- Adelphi Theatre - 608 f
- Fortune Theatre - 706 f
- Theatre Royal Drury Lane - 724 f
- Players Theatre - 827 f
- Aldwych Theatre - 899 f
- Cabaret Mechanical Theatre - 0.29 mi
- Strand Theatre - 696 f
- Covent Garden - 0.22 mi
- Duke of York's - 0.29 mi
- Somerset House - 781 f
- Hermitage Rooms at Somerset House - 782 f
- Somerset House - 837 f
- Donmar Warehouse - 0.30 mi
- Benjamin Franklin House - 0.30 mi
- Bow Street - 844 f
- Royal Opera House - 881 f
- Aldwych - 0.22 mi
- Waterloo Bridge - 0.22 mi
- Freemason's Hall - 0.26 mi
- London School of Economics - 0.27 mi
- St. Martin in the Fields Church - 0.29 mi
- The Strand - 444 f
- Gilbert Collection - 782 f
- Hermitage Rooms - 787 f
- Courtauld Institute of Art - 855 f
- Covent Garden - 0.21 mi
- Royal Drury Lane - 0.25 mi
- Roman Bath - 0.25 mi
- Victoria Embankment - 0.26 mi
- Charing Cross - 0.26 mi
- Cecil Court - 0.27 mi
- The London Coliseum - 0.27 mi
- Embankment - 0.27 mi
- Temple - 0.30 mi
- Grosvenor Prints - 0.30 mi
- Bateaux London - 0.31 mi
- Leicester Square - 0.32 mi
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Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom