Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom
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372 Strand, London, England, WC2R 0JJ, United Kingdom
Multiple dining options and free Wi-Fi come with a stellar location near Covent Garden at the non-smoking Strand Palace Hotel. The nine-story Strand Palace Hotel's 785 contemporary rooms are all equipped with LCD TVs with satellite channels, 24-hour room service and free Wi-Fi. Guests have access to a fitness facility and business center. The five on-site restaurants range in flavors from a traditional Sunday Roast and cold buffet options to Indian cuisine, afternoon tea and cocktails. Set in London's West End, the Strand Palace Hotel places guests within a five-minute walk of the River Thames and a 15-minute stroll from Waterloo station and the London Eye. It's within a five-minute walk from Covent Garden and the Royal Opera House, and the Adelphi and Vaudeville Theatres are down the block. The hotel is less than 10 minutes by foot from Trafalgar Square and the Charing Cross train and Tube station. London City Airport is eight miles east.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Shops in Hotel
  • Tour Desk
  • Vending Machines
  • Bar
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Elevator
  • Family room
  • Dry cleaning
  • Non-smoking throughout
  • ATM/cash machine on site
  • Vending machine (snacks)
  • Breakfast in the room
  • Ironing service
  • Gift shop
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Snack bar
  • Special diet menus (on request)
  • Shared lounge/TV area
  • Wheelchair accessible
  • Daily maid service
  • WiFi everywhere
  • 24-hour security
  • WiFi available in all areas
  • Public transport tickets
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Wine/champagne
  • Bottle of water
  • Fruits
  • Tickets to attractions or shows
  • On-site coffee shop
  • Fitness
  • On-site coffee house
  • Breakfast options
  • Live sport events (broadcast)
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Click here to leave your opinion >>
stayed in April, 2019
Guest Score 3.8 out of 10
Poor
Nothing
The hotel is under refurbishment. To get to the reception you have to dodge men with planks, men hammering at the floor and confused elderly people who don’t understand the signage that has been erupted. You get allocated the wrong room, told to come back later for a new room. You get stressed by all the noise and workmen. The breakfast is disgusting, cold food, frozen bread. Dried beans all over the counter.
stayed in April, 2019
Guest Score 7.5 out of 10
Good
There was only 1 bath towel and there where 2 of us, sink not working could not drain water away
If I had known about the refurbishment sooner I would have cancelled, the noise from 7am
stayed in April, 2019
Guest Score 7.9 out of 10
Good
Bed very comfy, pillows too soft and not supportive The ground floor was horrendous with bangin, screwing and maintenance work all around
The ground floor. Not enough surfaces in the room. The en suite was minuscule and I am glad I wasn’t fat or I would not have fitted between the door handle and the hand basin. A mirror with a good light above would help when trying to make up or dry hair
stayed in April, 2019
Guest Score 6 out of 10
Pleasant
Bed comfy
Noisy room,constant humming sound, insufficient staff checking people in at 2300 tues 9th april
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
.lot of work happening in the hotel but did not in any way impact on our stay...our room was lovely...clean tidy and very comfortable beds..with crisp white linen..lovely pillows too...tea tray full..and when we requested more milk it was brought to our room very quickly and even had some more yummy biscuits...shower was great but if I had been taller than average would of struggled as the shower tray was quite high..( unsure why) at least a good step up...and so only a few inches headroom once in the cubicle...the door staff were friendly and helpful...as were reception...breakfast was not included in the price, but was not a problem for us as there is plenty of places in the strand to eat. we will definitely use The Strand Palace Hotel again if we stay in London. well done.
stayed in April, 2019
Guest Score 6.3 out of 10
Pleasant
Large bed and the newly refurbished room was really nice.
The refit is really impacting the stay quality. There was a large queue for breakfast and when we did get in for breakfast there were large lines for toast. our room leaked from the bathroom ceiling ( although we did get moved) and we were not told of the refurbished until the day before our stay.
stayed in April, 2019
Guest Score 3.3 out of 10
Poor
The guy opening the door was nice.
The staff were rude on the front desk
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
Although the hotel has started major renovations, they went out of their way to make our stay great!!
The location of the hotel is in a very central part of London!
stayed in April, 2019
Guest Score 7.1 out of 10
Good
The newly refurbished room was very good
The building work resulted in poor facilities and ruined our “lay in”. Very short notice was given of the work and that only referred to the main entrance being out of use.
stayed in April, 2019
Guest Score 6.7 out of 10
Pleasant
Hotel was in the middle of a refit and consequently a total shambles,breakfast in a basement which was Not the normal place where we have been before! Queuing for breakfast down the stairs did not help and also found the bedroom very dark also the narrow corridors very dark a rabbit warren trying to find your room , not well signage. I would have thought we should have had a reduced rate due to the amount of building work going on and inconvenience,if it was stated on the webpage that work was being carried out we would have chosen another hotel to stay.
stayed in April, 2019
Guest Score 7.1 out of 10
Good
Was not warned that the hotel was undergoing major restoration! Makeshift reception area and restricted side access to the hotel .
As above
stayed in April, 2019
Guest Score 5.4 out of 10
Fair
excellent location my reason for coming eight years in a row
misrepresentation of extent of work being done to hotel . i was only informed , immediately before my arrival , of a change to the entrance . total chaos , almost no usual facilities available , bar and lounge area difficult access in basement , drilling noise heard mornings in my third floor room . yet no discount offered for inconveniences , or even apologies for lack of information . if i had known the extent of the work and the disruptions i would have chosen another hotel for this years stay .
stayed in April, 2019
Guest Score 8.8 out of 10
Excellent
Stayed pre half marathon and it was perfect. Great breakfast choice
Shower room has no door. But this is just personal taste.
stayed in April, 2019
Guest Score 6.3 out of 10
Pleasant
Nice location. Central to everything you need.
Didn't get told about the refurb until the day before we arrived so couldn't cancel. Got woken by the builders at 8am with drilling and banging sounded like it was in our room. I can u understand the refurb as I'm sure it will be lovely when it's done but everyone needs to be told they having the works done and maybe lower the price as your not getting the same value for money.
stayed in April, 2019
Guest Score 7.1 out of 10
Good
Great location
Room and bathroom were so small. Lifts also only hold 2 and we were on 7th floor.
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
Although renovations were going on at the time of my stay it didn't impact or cause any inconvenience to my stay. Staff were polite and helpful. Room was relatively quiet and beds comfortable. Great location for where we need to get to too.
Got a bit lost looking for the lifts in the maze of corridors that all looked the same. There were maps on the walls but a few more "Lift" signs dotted around would have made it easier.
stayed in April, 2019
Guest Score 8.8 out of 10
Excellent
Location, very central, lots of commerce around. Clean, confortable room, not too small.
Breakfast quality could be improved. Some contruction works ongoing suring stay.
stayed in April, 2019
Guest Score 5 out of 10
Fair
REASONABLE
THE LOCATION OF DINING ROOM NOT GOOD AND THE BREAKFAST NOT WORTH ukp19 -
stayed in April, 2019
Guest Score 5 out of 10
Fair
Location
New double beds small and uncomfortable No notice about refurbishment which was poorly signed and everywhere - one morning complete with heavy luggage needed to use stairs as lifts inaccessible Information through Booking.com was incomplete and misleading
stayed in April, 2019
Guest Score 7.9 out of 10
Good
Location
Building works, gin bar closed
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Area information

    Airports Show all on map »

    • London City Airport - 7.53 mi
    • Northolt - 13.12 mi
    • London Biggin Hill - 14.08 mi
    • Heathrow Airport - 14.84 mi
    • Gatwick Airport - 25.25 mi
    • Luton Airport - 27.27 mi
    • Rochester - 29.04 mi
    • Stansted Airport - 30.00 mi
    • Farnborough - 32.60 mi
    • Blackbushe - 33.88 mi
    • London Southend Airport - 35.32 mi

    Museums

      Art Galleries Show all on map »
      • Londons Transport Museum - 448 f
      • The Depot Transport Museum - 467 f
      • Theatre Museum - 629 f
      • Library and Museum of Freemasonry - 915 f

    Services

      Spas Show all on map »
      • Sanctuary - 1,039 f

    Transport

      Train stations Show all on map »
      • Covent Garden Tube station - 0.23 mi
      • Embankment - 0.27 mi
      • Charing Cross Station - 0.28 mi
      • Temple - 0.29 mi

    Other attractions

      Theatres Show all on map »
      • Lyceum Theatre - 317 f
      • The Lyceum Theatre - 355 f
      • Duchess Theatre - 586 f
      • Drury Lane Theatre Royal - 586 f
      • Adelphi Theatre - 608 f
      • Fortune Theatre - 706 f
      • Theatre Royal Drury Lane - 724 f
      • Players Theatre - 827 f
      • Aldwych Theatre - 899 f
      • Cabaret Mechanical Theatre - 0.29 mi
      Things to do Show all on map »
      • Strand Theatre - 696 f
      • Covent Garden - 0.22 mi
      • Duke of York's - 0.29 mi
      Historical Buildings Show all on map »
      • Somerset House - 781 f
      • Hermitage Rooms at Somerset House - 782 f
      • Somerset House - 837 f
      • Donmar Warehouse - 0.30 mi
      • Benjamin Franklin House - 0.30 mi
      Famous Streets Show all on map »
      • Bow Street - 844 f
      Monuments and Landmarks Show all on map »
      • Royal Opera House - 881 f
      • Aldwych - 0.22 mi
      • Waterloo Bridge - 0.22 mi
      • Freemason's Hall - 0.26 mi
      Colleges and Universities Show all on map »
      • London School of Economics - 0.27 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • St. Martin in the Fields Church - 0.29 mi
      Other Show all on map »
      • The Strand - 444 f
      • Gilbert Collection - 782 f
      • Hermitage Rooms - 787 f
      • Courtauld Institute of Art - 855 f
      • Covent Garden - 0.21 mi
      • Royal Drury Lane - 0.25 mi
      • Roman Bath - 0.25 mi
      • Victoria Embankment - 0.26 mi
      • Charing Cross - 0.26 mi
      • Cecil Court - 0.27 mi
      • The London Coliseum - 0.27 mi
      • Embankment - 0.27 mi
      • Temple - 0.30 mi
      • Grosvenor Prints - 0.30 mi
      • Bateaux London - 0.31 mi
      • Leicester Square - 0.32 mi

Strand Palace Hotel

372 Strand, London, England, WC2R 0JJ, United Kingdom