Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
372 Strand, London, England, WC2R 0JJ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Fax/photocopying
- Wheelchair accessible
- vending machine
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Wine/champagne
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Food delivery
- Electronic room key
- Audible alarm
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
Airports Show all on map »
- London City Airport - 7.53 mi
- Northolt - 13.12 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.84 mi
- Gatwick Airport - 25.25 mi
- Luton Airport - 27.27 mi
- Rochester - 29.04 mi
- Stansted Airport - 30.00 mi
- Farnborough - 32.60 mi
- Blackbushe - 33.88 mi
- London Southend Airport - 35.32 mi
Museums
- Londons Transport Museum - 448 f
- The Depot Transport Museum - 467 f
- Theatre Museum - 629 f
- Library and Museum of Freemasonry - 915 f
Click here to leave your opinion >>
Asher (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Excellent Staff and such a central location
Sasha (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Maureen (solo traveller)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Carmine (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We’ve stayed 9 times and enjoy being next to all the the theatres
Moore (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
LOTS of restaurants & eateries, bars & pubs. Ideal for theatres & SHOPS with Covent Garden literally round the corner & easy reach of Charring Cross underground, with loads of buses & taxis and easy walking distance of MANY London attractions.
Lifte are too small for hotel this size & 1 of 3 was out of order SO 90% of time we used stairs, lucky we were only on 4th floor.
Breakfast was GOOD, but at £19 each was too expensive really as we don't eat that much in the mornings.
Sunila (family with young children)
stayed in August, 2026
Guest Score 5 out of 10
Fair
Location was great. Staff was nice.
Rooms were very small. AC unit was very dusty
Gidon (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Ian (review category business travellers)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Jodi (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Spotless, perfect location, staff are amazing
Nothing!
Sarah (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
It was really amazing.
Room is modern and clean.
Location is amazing in very busy street
No thing
Hebah (family with young children)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
It’s at a very good location
Very disappointing experience at Strand Palace Hotel, Covent Garden
I stayed at Strand Palace Hotel and unfortunately had a very unpleasant experience with the manager in the breakfast area.
Breakfast was included in my stay, and I was taking breakfast for my children. The manager stopped me and spoke to me in a manner that I found extremely rude, arrogant, and disrespectful. What made the situation even more uncomfortable was that he kept watching our breakfast table continuously, which felt very odd and made us feel unwelcome.
He then told me that if I took the breakfast on a tray, I had to bring the tray back to the breakfast hall within one hour. When I challenged the way I was being treated and explained that I found his behaviour disrespectful, he changed what he was saying rather than acknowledging the situation or offering an apology.
What disappointed me further was that other staff members simply took his side instead of trying to understand the issue or resolve it professionally.
For a hotel in such a prime location, I expected a much higher standard of hospitality and customer care. Guests should be treated with respect, particularly when they have paid for services such as breakfast. I was not looking for special treatment—just basic courtesy and professionalism.
The most disappointing part was that there was no genuine apology or attempt to make things right. Based on this experience, the customer service in the breakfast area was extremely poor and left a very negative impression of my stay.
Juliasroadtrippin (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
I had a really lovely stay! The location is absolutely perfect, just a few minutes’ walk from Covent Garden and Trafalgar Square, which made it incredibly easy to explore central London on foot. The staff were incredibly friendly and helpful throughout my stay. The room was a little small and not the quietest, as I could sometimes hear people walking and talking in the hallway, but it was very comfortable and kept exceptionally clean, with housekeeping checking the room multiple times a day. Overall, I really enjoyed my stay and would definitely come back!
Rafał (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Great value for money. In the heart of London. Comfortable, clean, wide breakfest selection. Well priced.
Big.
Chris (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
L (review category business travellers)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Great central location and good value. Superior single worth the upgrade.
L (family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Great central location and room quiet. Staff all very helpful. Great doorman!
Jennifer (group)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Very good staff, very welcoming and helpful. Best hotel shower I’ve ever used. Comfy bed.
Food is acceptable but not more. Not enough lifts.
Colette (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Great location, easy check-in, good amenities, lovely room.
Queue for breakfast
Janet (group)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Very comfortable
Nothing
Danijel (solo traveller)
stayed in August, 2026
Guest Score 5 out of 10
Fair
The hotel is in a good location.
Reception staff is friendly.
The cleaning staff were extremely noisy in the morning, talking loudly in the corridors, banging on walls and doors. Because of this, you will not sleep peacefully, and the walls are very poorly insulated anyway. The elevator is terrible, I know it's crowded, but standing on every floor is really frustrating, especially if you go down from the eighth floor.
Thank you for your information!
Area information
- London City Airport - 7.53 mi
- Northolt - 13.12 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.84 mi
- Gatwick Airport - 25.25 mi
- Luton Airport - 27.27 mi
- Rochester - 29.04 mi
- Stansted Airport - 30.00 mi
- Farnborough - 32.60 mi
- Blackbushe - 33.88 mi
- London Southend Airport - 35.32 mi
- Londons Transport Museum - 448 f
- The Depot Transport Museum - 467 f
- Theatre Museum - 629 f
- Library and Museum of Freemasonry - 915 f
- Sanctuary - 1,039 f
- Covent Garden Tube station - 0.23 mi
- Embankment - 0.27 mi
- Charing Cross Station - 0.28 mi
- Temple - 0.29 mi
- Lyceum Theatre - 317 f
- The Lyceum Theatre - 355 f
- Drury Lane Theatre Royal - 586 f
- Duchess Theatre - 586 f
- Adelphi Theatre - 608 f
- Fortune Theatre - 706 f
- Theatre Royal Drury Lane - 724 f
- Players Theatre - 827 f
- Aldwych Theatre - 899 f
- Cabaret Mechanical Theatre - 0.29 mi
- Strand Theatre - 696 f
- Covent Garden - 0.22 mi
- Duke of York's - 0.29 mi
- Somerset House - 781 f
- Hermitage Rooms at Somerset House - 782 f
- Somerset House - 837 f
- Donmar Warehouse - 0.30 mi
- Benjamin Franklin House - 0.30 mi
- Bow Street - 844 f
- Royal Opera House - 881 f
- Aldwych - 0.22 mi
- Waterloo Bridge - 0.22 mi
- Freemason's Hall - 0.26 mi
- London School of Economics - 0.27 mi
- St. Martin in the Fields Church - 0.29 mi
- The Strand - 444 f
- Gilbert Collection - 782 f
- Hermitage Rooms - 787 f
- Courtauld Institute of Art - 855 f
- Covent Garden - 0.21 mi
- Royal Drury Lane - 0.25 mi
- Roman Bath - 0.25 mi
- Victoria Embankment - 0.26 mi
- Charing Cross - 0.26 mi
- Cecil Court - 0.27 mi
- The London Coliseum - 0.27 mi
- Embankment - 0.27 mi
- Temple - 0.30 mi
- Grosvenor Prints - 0.30 mi
- Bateaux London - 0.31 mi
- Leicester Square - 0.32 mi
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Strand Palace Hotel
372 Strand, London, England, WC2R 0JJ, United Kingdom