Sofitel London St James
6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom
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6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom
In London's West End, this 5-star luxury hotel is set in a beautifully preserved Neoclassical building. It features a luxurious on-site spa, spacious rooms, and Michelin Star restaurant, Wild Honey St James. On the corner of Pall Mall and Waterloo Place, Sofitel London St James is a 15-minute walk from Buckingham Palace. Piccadilly Circus and Charing Cross Station are 5 minutes’ walk away. St James’s Park is just 1050 feet from the hotel. All the bedrooms at the property have been redesigned in 2019 by French interior designer Pierre-Yves Rochon. Inspired by 1960s London, the new rooms blend bold British design with contemporary French elegance. Each room has complimentary WiFi, a desk, Sofitel MyBed, turndown service, a bath or rain shower, Diptyque toiletries, a flat screen TV and iDock sound system. Rooms also include Nespresso coffee, bottled water and a mini bar. Some rooms enjoy fantastic London views. The Sofitel Spa provides luxurious and innovative spa treatments over 3 floors with original historic features. The hotel also features a newly redesigned St James Bar which is an iconic cocktail destination. Guests can also visit the Wild Honey St James restaurant, a casual all-day dining venue serving modern European dishes with seasonal local ingredients.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Pets Allowed
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Bicycle rental
  • Massage
  • Dry cleaning
  • Internet services
  • Spa and wellness centre
  • Soundproof rooms
  • Non-smoking throughout
  • Trouser press
  • Breakfast in the room
  • Ironing service
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Snack bar
  • Private check-in/check-out
  • Special diet menus (on request)
  • Wheelchair accessible
  • shuttle service
  • 24-hour security
  • Facilities for Disabled Guests
  • Hammam
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Business centre
  • Fitness centre
  • Free WiFi
  • Lift
  • Kid meals
  • Kid-friendly buffet
  • Street parking
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Wine/champagne
  • Hot tub/jacuzzi
  • Spa Facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness/spa locker rooms
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Contactless check-in/check-out
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Click here to leave your opinion >>
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
More than excellent service, infrastructure and overall experience
Nothing.
stayed in November, 2023
Guest Score 1 out of 10
Very Poor
Esperienza negativa
We had a stay of four days and three nights and unfortunately, we experienced a series of service failures. The first issue, which I consider very serious, was that they charged for the room twice. We had to point out that there had been a mistake, and only after much discussion did they acknowledge the error and cancel the second charge. The second issue was caused by the heating. The temperature in London was very cold, but the heating in the room was not working. We brought this to their attention several times, but they were unable to fix the system. In fact, they had to give us a heater. The third issue was that we asked the Concierge to book two restaurants for two different dates. Unfortunately, the concierge booked two different restaurants on the same date. We received a charge from one of the restaurants for a no-show due to the service failure caused by the concierge. Surprisingly, the hotel manager never apologized with a letter, nor with a courtesy gesture. The staff was very distant, not at the level of a luxury five-star hotel. A very disappointing stay. Additionally, this morning we encountered yet another instance of terrible service. We ordered a hot breakfast at the hotel's restaurant, but after an hour, it still had not arrived.
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
stayed in November, 2023
Guest Score 7 out of 10
Good
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
All excellent, service, facilities and staff
Nothing
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Location is prefect. General service is good .
Room service needs to be improved . As a five star hotel, during stay four night, bedding wasn’t changed. Bed sheets was wrinkled , under sheets even wasn’t tidied.
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
stayed in November, 2023
Guest Score 8 out of 10
Very Good
The bed was great, excellent location, friendly staff
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Nice people, esp. Luis, the waiter in the restaurant!
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 7 out of 10
Good
Great location. Exceptionally comfy beds.
Odd smell in bathroom when AC was on, not awful, almost like a strong smell of paint with a hint of musty smell.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 6 out of 10
Pleasant
Clean and good beds
Descaler left in kettle! Not really value for money
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Staff were polite helpful and lovely. Room was small but beautifully furnished and equipped. Breakfast was super and would stay here again for sure but only for one night as it is expensive.
Price was the only thing.
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • London City Airport - 8.03 mi
    • Northolt - 12.69 mi
    • London Biggin Hill - 14.08 mi
    • Heathrow Airport - 14.29 mi
    • Gatwick Airport - 24.90 mi
    • Luton Airport - 27.34 mi
    • Rochester - 29.41 mi
    • Stansted Airport - 30.51 mi
    • Farnborough - 32.01 mi
    • Blackbushe - 33.30 mi
    • London Southend Airport - 35.87 mi

    Museums

      Art Galleries Show all on map »
      • Institute of Contemporary Arts - 281 f
      • National Gallery London - 0.27 mi
      • Royal Academy of Art - 0.30 mi

    Attractions/Entertainment

      Casinos Show all on map »
      • The Casino at the Empire - 0.29 mi

    Transport

      Train stations Show all on map »
      • Charing Cross Station - 0.32 mi
      • Leicester Square - 0.37 mi

    Other attractions

      Historical Buildings Show all on map »
      • Carlton House Terrace - 189 f
      • St. Jamess Church - 0.22 mi
      • Clarence House - 0.26 mi
      • Benjamin Franklin House - 0.33 mi
      • St. James's Palace - 0.33 mi
      • Whitehall Palace - 0.34 mi
      Theatres Show all on map »
      • Haymarket Theatre Royal - 564 f
      • Her Majesty's Theatre - 564 f
      • Comedy Theatre - 0.20 mi
      • Criterion Theatre - 0.25 mi
      • Prince of Wales Theatre - 0.25 mi
      • The Other Cinema - 0.27 mi
      • Piccadilly Theatre - 0.29 mi
      • Gielgud Theater - 0.34 mi
      • Queen's Theatre - 0.36 mi
      Monuments and Landmarks Show all on map »
      • Piccadilly Circus - 910 f
      • Charles I Statue - 0.21 mi
      • Charing Cross - 0.22 mi
      • Trafalgar Square - 0.22 mi
      • Statue of Eros - 0.24 mi
      • Admiralty Arch - 0.24 mi
      • Jewel Tower - 0.34 mi
      • 10 Downing Street - 0.34 mi
      Things to do Show all on map »
      • London Balloon - 1,050 f
      • Trooping the Colour - 0.21 mi
      • Apollo - 0.31 mi
      • Gielgud - 0.39 mi
      Shopping Center Show all on map »
      • The Mall London - 0.21 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • St. Martin in the Fields Church - 0.30 mi
      Famous Streets Show all on map »
      • Shaftesbury Avenue - 0.37 mi
      Other Show all on map »
      • Haymarket - London - 817 f
      • London String Of Pearls - 821 f
      • Nelsons Column - 0.21 mi
      • Pepsi Trocadero - 0.25 mi
      • Horse Guards Parade at Whitehall - 0.26 mi
      • London Trocadero - 0.29 mi
      • Chinatown London - 0.31 mi
      • Bateaux London - 0.32 mi
      • Charing Cross - 0.34 mi
      • The London Coliseum - 0.35 mi
      • Cabinet War Rooms - 0.35 mi
      • Cecil Court - 0.37 mi
      • Leicester Square - 0.37 mi
      • Burlington Arcade - 0.37 mi

Sofitel London St James

6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom