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1 Room With 2 Adults Change Search
Room
Room
Address
6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Pets Allowed
- Restaurant
- Laundry
- Meeting/Banquet Facilities
- Parking
- Valet Parking
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- Concierge Service
- Currency Exchange
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Bicycle rental
- Massage
- Dry cleaning
- Internet services
- Spa and wellness centre
- Soundproof rooms
- Non-smoking throughout
- Trouser press
- Breakfast in the room
- Ironing service
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Snack bar
- Private check-in/check-out
- Special diet menus (on request)
- Wheelchair accessible
- shuttle service
- 24-hour security
- Facilities for Disabled Guests
- Hammam
- Non-smoking Rooms
- Daily Housekeeping
- WiFi available in all areas
- Business centre
- Fitness centre
- Free WiFi
- Lift
- Kid meals
- Kid-friendly buffet
- Street parking
- Electric vehicle charging station
- Emergency cord in bathroom
- Wine/champagne
- Hot tub/jacuzzi
- Spa Facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Fitness
- Fitness/spa locker rooms
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Use of cleaning chemicals that are effective against Coronavirus
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Contactless check-in/check-out
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Breakfast takeaway containers
- Delivered food is securely covered
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available


















































Click here to leave your opinion >>
Roel (family with young children)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
More than excellent service, infrastructure and overall experience
Nothing.
Massimo (young couple)
stayed in November, 2023
Guest Score 1 out of 10
Very Poor
Esperienza negativa
We had a stay of four days and three nights and unfortunately, we experienced a series of service failures. The first issue, which I consider very serious, was that they charged for the room twice. We had to point out that there had been a mistake, and only after much discussion did they acknowledge the error and cancel the second charge. The second issue was caused by the heating. The temperature in London was very cold, but the heating in the room was not working. We brought this to their attention several times, but they were unable to fix the system. In fact, they had to give us a heater. The third issue was that we asked the Concierge to book two restaurants for two different dates. Unfortunately, the concierge booked two different restaurants on the same date. We received a charge from one of the restaurants for a no-show due to the service failure caused by the concierge. Surprisingly, the hotel manager never apologized with a letter, nor with a courtesy gesture. The staff was very distant, not at the level of a luxury five-star hotel. A very disappointing stay. Additionally, this morning we encountered yet another instance of terrible service. We ordered a hot breakfast at the hotel's restaurant, but after an hour, it still had not arrived.
Arja (solo traveller)
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Stella (young couple)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
Sergie (review category business travellers)
stayed in November, 2023
Guest Score 7 out of 10
Good
Mark (young couple)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
All excellent, service, facilities and staff
Nothing
Kun (family with young children)
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Location is prefect. General service is good .
Room service needs to be improved . As a five star hotel, during stay four night, bedding wasn’t changed. Bed sheets was wrinkled , under sheets even wasn’t tidied.
Rutsel (review category business travellers)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
Stefano (young couple)
stayed in November, 2023
Guest Score 8 out of 10
Very Good
The bed was great, excellent location, friendly staff
Katherine (group)
stayed in November, 2023
Guest Score 10 out of 10
Exceptional
Thorsten (solo traveller)
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Nice people, esp. Luis, the waiter in the restaurant!
Paul (young couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Rebecca (with friends)
stayed in October, 2023
Guest Score 7 out of 10
Good
Great location. Exceptionally comfy beds.
Odd smell in bathroom when AC was on, not awful, almost like a strong smell of paint with a hint of musty smell.
Andrew (family with young children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Herman (review category business travellers)
stayed in October, 2023
Guest Score 6 out of 10
Pleasant
Clean and good beds
Descaler left in kettle!
Not really value for money
Ilze (with friends)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Carl (young couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Lip (family with young children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Samuel (young couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Staff were polite helpful and lovely. Room was small but beautifully furnished and equipped. Breakfast was super and would stay here again for sure but only for one night as it is expensive.
Price was the only thing.
Remaa (group)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 8.03 mi
- Northolt - 12.69 mi
- London Biggin Hill - 14.08 mi
- Heathrow Airport - 14.29 mi
- Gatwick Airport - 24.90 mi
- Luton Airport - 27.34 mi
- Rochester - 29.41 mi
- Stansted Airport - 30.51 mi
- Farnborough - 32.01 mi
- Blackbushe - 33.30 mi
- London Southend Airport - 35.87 mi
- Institute of Contemporary Arts - 281 f
- National Gallery London - 0.27 mi
- Royal Academy of Art - 0.30 mi
- The Casino at the Empire - 0.29 mi
- Charing Cross Station - 0.32 mi
- Leicester Square - 0.37 mi
- Carlton House Terrace - 189 f
- St. Jamess Church - 0.22 mi
- Clarence House - 0.26 mi
- Benjamin Franklin House - 0.33 mi
- St. James's Palace - 0.33 mi
- Whitehall Palace - 0.34 mi
- Haymarket Theatre Royal - 564 f
- Her Majesty's Theatre - 564 f
- Comedy Theatre - 0.20 mi
- Criterion Theatre - 0.25 mi
- Prince of Wales Theatre - 0.25 mi
- The Other Cinema - 0.27 mi
- Piccadilly Theatre - 0.29 mi
- Gielgud Theater - 0.34 mi
- Queen's Theatre - 0.36 mi
- Piccadilly Circus - 910 f
- Charles I Statue - 0.21 mi
- Charing Cross - 0.22 mi
- Trafalgar Square - 0.22 mi
- Statue of Eros - 0.24 mi
- Admiralty Arch - 0.24 mi
- Jewel Tower - 0.34 mi
- 10 Downing Street - 0.34 mi
- London Balloon - 1,050 f
- Trooping the Colour - 0.21 mi
- Apollo - 0.31 mi
- Gielgud - 0.39 mi
- The Mall London - 0.21 mi
- St. Martin in the Fields Church - 0.30 mi
- Shaftesbury Avenue - 0.37 mi
- Haymarket - London - 817 f
- London String Of Pearls - 821 f
- Nelsons Column - 0.21 mi
- Pepsi Trocadero - 0.25 mi
- Horse Guards Parade at Whitehall - 0.26 mi
- London Trocadero - 0.29 mi
- Chinatown London - 0.31 mi
- Bateaux London - 0.32 mi
- Charing Cross - 0.34 mi
- The London Coliseum - 0.35 mi
- Cabinet War Rooms - 0.35 mi
- Cecil Court - 0.37 mi
- Leicester Square - 0.37 mi
- Burlington Arcade - 0.37 mi
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Sofitel London St James
6 Waterloo Place, London, England, SW1Y 4AN, United Kingdom