Radisson Blu Hotel, London Canary Wharf East
5 Fairmont Avenue, London, England, E14 9PQ, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
5 Fairmont Avenue, London, England, E14 9PQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Trouser press
- Heating
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- French
- Italian
- Portuguese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Adapter
- Desk/workspace available
- Cleaning products available
- Room service available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- London City Airport - 2.57 mi
- London Biggin Hill - 12.37 mi
- Northolt - 18.01 mi
- Heathrow Airport - 19.73 mi
- Rochester - 24.43 mi
- Gatwick Airport - 26.14 mi
- Stansted Airport - 27.99 mi
- Luton Airport - 29.69 mi
- London Southend Airport - 30.43 mi
- Farnborough - 36.92 mi
Museums
- Museum of London Docklands - 0.79 mi
- Museum in Docklands - 0.81 mi
- Museum of Culinary History and Alimentation - 0.95 mi
- Pumphouse Educational Museum - 1.44 mi
Click here to leave your opinion >>
Jemma (family with young children)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Sheima, who works at reception was lovely.
We left this hotel feeling unwelcome, patronised and extremely uncomfortable. What should have been an enjoyable stay with my daughters turned into an exhausting experience in which every genuine concern seemed to be dismissed rather than resolved.
Our first room was dirty, with visible dust and badly smudged mirrors. After complaining, we were moved to another room, only to find similar problems: marks and smears, dirty bathrobes and a broken hairdryer.
At that point, I told reception that I did not want to keep complaining or changing rooms. I simply wanted a refund for our second night so that my daughters and I could leave and stay elsewhere.
The hotel refused the refund. Instead, we were specifically promised an upgraded room for the following day and told that our luggage would be transferred automatically. I accepted this as the hotel’s proposed resolution.
The following day, I returned to reception expecting to collect the key to the upgraded room.
Reception Manager Luca handed me a key and said, “Here is the room.”
I looked at the number and told him that this was the room we were already staying in.
Only then was I told that there were no other rooms available.
I reminded Luca that the hotel had promised us an upgrade the previous day. His response was essentially the same, over and over: “There’s nothing I can do, sorry.”
There was no apparent attempt to investigate what had happened to the promised upgrade. I found his manner dismissive and extremely patronising.
I eventually asked to speak to his superior. Luca told me that he was the senior person, nobody else was available and his decision was final.
I did not accept that response. The upgrade wasn’t something I had suddenly demanded; it was the solution the hotel itself had offered after refusing to refund our second night.
I shall be escalating my complaint.
Emma (family with young children)
stayed in August, 2026
Guest Score 3 out of 10
Poor
Close to O2
Staff reuse to put an item I left into a pre-paid envelope and post back to me. Arrives at 3pm and room wasn’t ready so had to wait around. Cleaners waking me up in the room with a lot of noise
Jessica (family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Maddison (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The hotel staff were very friendly and welcoming. We were kindly given an unexpected upgrade which added to our great weekend. We were also checked into the hotel by a very kind lady who was very helpful
All was perfect
Taylor (family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Raymond (solo traveller)
stayed in August, 2026
Guest Score 7 out of 10
Good
The location was good
Information was not very clear (I mean distance to the bus/metro/train stations)
Agbaje (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Shona (family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The hotel was clean and rooms comfortable
The location if walking or using public transport was a bit far for what we were looking for
Emma (family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Clare (solo traveller)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Spacious, comfortable room. Comfortable beds. Convenient location.
Expensive considering breakfast isn't included. Prices of snacks and drinks in the foyer were extortionate. Noisy cleaners outside the room at 8.30 am.
Amelia (young couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Javon (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Nora (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The room was perfect and service impeccable
Nothibg
Mary (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great location, nice design
Great towel rack
Nothing
Mark (solo traveller)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Ideal location for the O2 arena events
Broken ironing board
Sarah (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Stephen (young couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Kyle (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Joyce (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Ibrahim and Shavana was exceptional. Welcoming and very professional.
The cleaness of the Room and friendly staff like Doris Selembo and the 2 guys and the lady at the breakfast was good too.
Marianne (review category business travellers)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Amazing room, thank you for the upgrade, views were great
Food service was slow. breakfast was disappointing. One morning I ordered an eggs Benedict: eggs were hard, bread was not toasted & they forgot the pancetta, Didn’t eat it & sent back.
Thank you for your information!
Area information
- London City Airport - 2.57 mi
- London Biggin Hill - 12.37 mi
- Northolt - 18.01 mi
- Heathrow Airport - 19.73 mi
- Rochester - 24.43 mi
- Gatwick Airport - 26.14 mi
- Stansted Airport - 27.99 mi
- Luton Airport - 29.69 mi
- London Southend Airport - 30.43 mi
- Farnborough - 36.92 mi
- North Greenwich - 0.68 mi
- Canning Town - 0.69 mi
- Canning Town Station - 0.71 mi
- Bromley-by-bow - 1.17 mi
- West Ham - 1.44 mi
- West Ham Station - 1.47 mi
- Museum of London Docklands - 0.79 mi
- Museum in Docklands - 0.81 mi
- Museum of Culinary History and Alimentation - 0.95 mi
- Pumphouse Educational Museum - 1.44 mi
- Canary Wharf Tower - 0.58 mi
- Millennium Dome - 0.63 mi
- Old Operating Theatre - 1.10 mi
- O2 Arena - 0.63 mi
- Crossharbour & London Arena DLR - 0.94 mi
- ExCEl London Centre - 1.05 mi
- Canada Place Mall - 0.66 mi
- London Docklands Visitor Centre - 0.82 mi
- Limehouse - 1.25 mi
- Custom House Station - 1.35 mi
- Custom House - 1.38 mi
- Limehouse Station - 1.50 mi
- Bow Church DLR - 1.51 mi
- ExCel Exhibition Centre - 1.06 mi
- Regent's Park - 1.36 mi
- Island Gardens - 1.49 mi
- Blackwall DLR - 407 f
- East India DLR - 789 f
- All Saints DLR - 0.38 mi
- Poplar DLR - 0.52 mi
- The O2 - 0.53 mi
- Langden Park DLR - 0.60 mi
- One Canada Square - 0.61 mi
- West India Quay DLR - 0.66 mi
- Canary Wharf DLR - 0.69 mi
- Canning Town - 0.72 mi
- Heron Quays DLR - 0.77 mi
- South Quay DLR - 0.79 mi
- Docklands - 0.88 mi
- Excel Centre - 0.90 mi
- Westferry DLR - 0.91 mi
- Royal Victoria DLR - 1.03 mi
- Devons Road DLR - 1.12 mi
- Docklands Sailing & Watersports Centre - 1.12 mi
- Bromley By Bow - 1.17 mi
- Mudchute DLR - 1.24 mi
- Mudchute Community Farm - 1.34 mi
- ExCeL Exhibition Centre - 1.35 mi
- West Ham - 1.44 mi
- Bow - 1.48 mi
Airports Show all on map »
Transport
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Museums
Art Galleries Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
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Radisson Blu Hotel, London Canary Wharf East
5 Fairmont Avenue, London, England, E14 9PQ, United Kingdom