Quality Hotel Hampstead
5 Frognal, London, England, NW3 6AL, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
5 Frognal, London, England, NW3 6AL, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Shared kitchen
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- blackout curtains
- Designated Smoking Area
- Free Wi-Fi
- Kitchen
- Restaurant(s)
- Daily Housekeeping
- English
- French
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Ticket services
- Contactless check-in/out
- Food delivery
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Xerox/fax in business center

















































Click here to leave your opinion >>
Olivia (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
It was just brilliant. Friendly staff who had no issue with helping with any of my needs, all kind and polite. (I had a good chat with one of the members of staff about the concert I was going too) I didn’t manage to get breakfast as I was out early but the fact I could have had it makes me thrilled as haven’t found that many hotels that include it. Clean room, has everything I needed (fan, desk, chair, bed obviously, tv, etc) aswell as the bathroom including cups for mouthwash, bodywash/ shampoo/ conditioner. All in all a fabulous stay and I will be back next time thanks so much!
The windows opened really wide- in my opinion there should be a safety lock so it can only open so far but that’s only if there had to be something! Apart from that absolutely excellent.
Linda (solo traveller)
stayed in July, 2026
Guest Score 7 out of 10
Good
Hodkin (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Friendly staff, more than happy to help with anything
Clare (family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Friendly staff
Location
Breakfast
I think it needed a fridge in the room
Kettle and spoons where a little dirty
Katarzyna (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I am absolutely delighted with my stay at this accommodation. The service was outstanding, and Mr. Dimitri at the reception was the kindest person I have ever met, with incredible charisma and warmth.
He even helped me with things beyond his duties, including finding an adapter for my phone charger. He also made sure I was safe when I returned to the hotel in the evening, and the next day he asked if everything went well and if I enjoyed my stay.
I highly recommend this place, especially for its amazing service and exceptional atmosphere.
and breakfast very good:)
ig.kasia_ewm
nothing
Lema (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Karim (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Room was decent sized.
Staffs very nice.
Location excellent.
No Air conditioning.
No Mini fridge.
Neza (group)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Phil (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Staff were very friendly and professional. Although in a busy area with lots of traffic and close to various transport routes, being off the main road you really don't notice the noise and having breakfast and parking included was a real bonus.
Samantha (group)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Clean and comfortable, staff friendly and good breakfast. Parking a bonus
Eftihia (family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location, breakfast and bed all great. Also very quiet and peaceful. The staff is very kind and helpful.
The rooms were a little small and the bathroom could use a small renovation at some point as the faucets and bath are a little worn.
Ursula (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Staff were friendly and efficient.
Room was ok. 26 June 2026 was a very hot with red heat warnings, after a drive of over 180 miles taking over 5 hours with 2 breaks we were tired and hot. Glad received friendly kind welcome and to have cool water available in bar reception area, for no charge and a clean and tidy double room with a fan waiting for us at around 5.30 pm. Very pleased to be able to park in quite small car park. Staff were excellent and Breakfast room cool and choice excellent.
Clearly there are problems with the external low retaining walls to front and back of hotel, works in hand and did not effect our stay in good location within Hampstead for reasonable price.
Emna (review category business travellers)
stayed in June, 2026
Guest Score 3 out of 10
Poor
The receptionist was very kind and helpful, the room itself was not clean, despite being a very basic room where cleanliness — especially the bed — is a key element.
the kidness of the receptionnist Dimitri was the only thing I liked here
several cleanliness and maintenance issues
Unfortunately, the room was not in an acceptable condition upon arrival.
The trapdoor under the bathtub, which covers the pipes, was not fixed, allowing unpleasant smells to enter the room.
The bed was not properly made.
There were hair strands on the mattress.
The duvet was simply pulled over the bed without the bed being made.
There were pieces of paper on the floor.
Very low water pressure in the bathtub, No shower, only a small bathtub.
Outdated room with poorly maintained fixtures
Overall, the cleanliness of the room was far below expectations.
Sadly, all those issues have been reported to the hotel but nothing has been done in term of compensation.
Philip (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Convenient for our needs , guy on the reception very helpful
Nothing
Tamar (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Rabia (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The property was in a good location, easily accessible to central yet very affordable.
Maarty (family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Very good location if you are coming for a concert in Wembley. The tube station Finchley Road is in a 7min walking distance and there is a 7min tube ride to Wembley Park. The staff is very kind friendly, and helpful.
Be aware that the rooms are not equipped with air conditioning. If you are visiting London during a warm spell, the fan provided in the room offers very little relief, making it difficult to keep the room comfortable.
If possible, request a room facing the street rather than the courtyard. We were woken up very early each morning by hotel staff talking loudly in the courtyard. Normally, closing the window would have solved the problem, but because there was no air conditioning, we had to leave it open throughout the night to keep the room bearable.
Brash (young couple)
stayed in June, 2026
Guest Score 7 out of 10
Good
Sarika (young couple)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Location. Internal lift. 24hr desk service.
Small rooms, old decor, no air conditioning.
Duncan (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Northolt - 10.19 mi
- London City Airport - 10.57 mi
- Heathrow Airport - 13.05 mi
- London Biggin Hill - 17.71 mi
- Luton Airport - 23.82 mi
- Gatwick Airport - 27.77 mi
- Stansted Airport - 29.21 mi
- Farnborough - 31.89 mi
- Rochester - 32.48 mi
- Blackbushe - 32.68 mi
- Finchley Road & Frognal Railway Station - 616 f
- Finchley Road - 0.21 mi
- West Hampstead - 0.46 mi
- West Hampstead Railway Station - 0.47 mi
- Hampstead - 0.51 mi
- Swiss Cottage - 0.52 mi
- South Hampstead Train Station - 0.63 mi
- Belsize Park - 0.71 mi
- Hampstead Heath Station - 0.77 mi
- Brondesbury Railway Station - 0.96 mi
- Kilburn High Road Train Station - 0.98 mi
- Kilburn - 1.03 mi
- St. John's Wood - 1.10 mi
- Kilburn Park - 1.16 mi
- Chalk Farm - 1.24 mi
- Gospel Oak Railway Station - 1.32 mi
- Maida Vale - 1.39 mi
- Kentish Town West Railway Station - 1.48 mi
- Cricklewood Train Station - 1.50 mi
- Queens Park Train Station - 1.51 mi
- Queens Park - 1.53 mi
- Queen's Park Station - 1.55 mi
- Freud Museum - 965 f
- Hampstead Museum - 0.62 mi
- Museum Of Advertising - 1.09 mi
- MCC Cricket Museum - 1.48 mi
- Hampstead mixed bathing pond - 0.77 mi
- London Zoo - 1.55 mi
- Keats' House - 0.61 mi
- Burgh House - 0.62 mi
- Fenton House - 0.65 mi
- Belsize Park - 0.72 mi
- Kilburn Park - 1.16 mi
- Brondesbury Park - 1.41 mi
- Queen's Park - 1.53 mi
- Tricycle Theatre - 0.92 mi
- Parliament Hill Fields - 1.41 mi
- Camden Market - 1.47 mi
- Finchley Road & Frognal - 490 f
- West Hampstead - 0.47 mi
- Swiss Cottage - 0.53 mi
- Picassos Place - 0.63 mi
- Kilburn - 1.01 mi
- St John's Wood - 1.10 mi
- Abbey Road Studios - 1.17 mi
- Lords Cricket Ground - 1.25 mi
- Chalk Farm - 1.25 mi
- Gospel Oak - 1.34 mi
- Maida Vale - 1.39 mi
- Queens Park Brighton - 1.45 mi
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Quality Hotel Hampstead
5 Frognal, London, England, NW3 6AL, United Kingdom