Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
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18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
Located on the south side of the River Thames, 650 metres from the London Underground, Park Plaza London Riverbank has free WiFi and air-conditioned rooms with flat-screen TVs. The hotel is set across the river from the Tate Britain gallery, close to Westminster. The London Eye, Houses of Parliament and Big Ben are all within reach. Waterloo Station is a mile away, giving great access to the rest of the city and south of England. A fitness centre which features free weights, a pre-and post-workout stretching area and a range of TechnoGym weight resistance and cardiovascular machines is available at the property. Guests can also enjoy the indoor pool, sauna and steam room facilities. Every room has a EU/US power sockets, a large work desk, laptop safe, and a minibar. Some rooms have views of the River Thames and the London skyline. 24-hour room service is also available. Park Plaza London Riverbank houses the award winning Chino Latino that serves exotic Pan-Asian dishes featuring stunning views of the River Thames.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Swimming Pool
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • 24hr room service
  • Elevator
  • Coffee shop
  • Inhouse movies
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Family room
  • Spa
  • bathrobes
  • desk
  • in room safe
  • complimentary bottled water
  • private pool
  • Heating
  • Ticket service
  • Breakfast buffet
  • Wheelchair accessible
  • Grocery deliveries
  • ironing facilities
  • television LCD/plasma screen
  • mini bar
  • satellite/cable TV
  • pool (kids)
  • fitness center
  • car park
  • laptop safe box
  • telephone
  • toiletries
  • 24-hour security
  • Concierge services
  • Daily Newspaper
  • Designated Smoking Area
  • Family Rooms
  • Fax machine
  • Free Wi-Fi
  • Indoor pool
  • Outdoor pool
  • Printer
  • Wake-Up Service
  • Wi-Fi In Public Areas
  • Closet
  • Daily Housekeeping
  • internet access – wireless (complimentary)
  • free Wi-Fi in all rooms
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Parking Available
  • Free Fitness Center
  • taxi service
  • Photocopying
  • 24-hour Fitness Center
  • smoking allowed
  • car park charges applied
  • 100% non-smoking
  • smoke detector
  • first aid kit
  • Linens
  • Towels
  • Maestro
  • Smoke-Free Property
  • Carpeting
  • Smoke alarms
  • Free Internet
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Daily disinfection in all rooms
  • Protective screens in common areas
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Face coverings on staff
  • Separate shower/bathtub
  • Satellite/cable channels
  • Video game console
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Wi-Fi [free]
  • Free Wi-Fi in all rooms!
  • Front desk [24-hour]
  • Rental car
  • Cash withdrawal
  • Cleaning products
  • Security [24-hour]
  • Grocery delivery
  • Ticket services
  • Car park [charges apply]
  • Contactless check-in/out
  • Food delivery
Click here to leave your opinion >>
stayed in June, 2021
Guest Score 8 out of 10
Very Good
I’ve stayed at Park Plaza in Park Royal which was amazing so knew I wouldn’t be disappointed with my stay at this hotel chain
Upon entry room looked spotless but as I walked around there were clothes price tags on the floor and a scrunched up sticker. When leaving the hotel and making the bed look decent, two of the pillows were dirty and stained yellow in some sort of perfume oil which you could smell
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
stayed in June, 2021
Guest Score 6 out of 10
Pleasant
Location
Room cleanliness
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
Juana was amazing on arrival. In general all the staff was super helpful and friendly. 8 mins walk from underground and a nice walk by the river if you want to sightsee. Boat bar across the street cool and convenient
There was not an all length mirror for us to see full outfits
stayed in June, 2021
Guest Score 8 out of 10
Very Good
Friendly and helpful staff
No dressing gowns in room so when using the pool had to walk back to rooms in towels as changing rooms not in use .
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
Staff couldn’t do enough for you, very clean and excellent views from the room
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
The hotel is fine and clean
Room service response was little slow but it’s fine
stayed in June, 2021
Guest Score 6 out of 10
Pleasant
The ambience of hotel and style and view from room
Breakfast - worst than the worst cafe - selection of food and cooked breakfast - go out to eat
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
Everything, second stay here and we love it! Amazing view of the river Thames and location is excellent. Rooms are amazing!!
Phones struggled to charge quickly in the rooms
stayed in June, 2021
Guest Score 7 out of 10
Good
Exceptional views. Staff were great. Location is perfect. Beds are comfy but pillows could be improved.
Disappointed that my request for a bath wasn’t on my booking when reaching the hotel - I was in London for a charity half marathon so a bath would have been awesome and based on the hotel description/photos was why I booked this hotel. Sadly on arrival, there were no rooms with a bath available. We were missing robes and coffee from the room, which were provided when requested, but a little disappointing that it wasn’t here on arrival
stayed in June, 2021
Guest Score 7 out of 10
Good
Our concierge Stefan was exceptional he made the stay worth it.
Second bed was made up in living room which wasn't requested or needed. Asked for a bottle of prosecco to be in room but outside of room was empty bucket with two broken glasses. Had to ring reception to actually have bottle brought up. Breakfast was good but run out of hash browns the waitress gave me my plate and said she's just waiting for hash browns. As they came out she was serving the guests as normal and totally forgot I was there. I give up having hash browns.
stayed in June, 2021
Guest Score 4 out of 10
Disappointing
Sauna and steam room.
Disappointed! Paid extra to have river view for my birthday,only to find my friend had the same room type no extra charge. In our room the maintenance cupboard was unlocked and wouldn't close because the door frame was swollen. The pool was cloudy looking and in the bar the tables were dirty. Old drink stains running down the legs of the table and crumbs all in the grooves. On a plus side the staff in the morning serving breakfast were very helpful and quick to assist.
stayed in June, 2021
Guest Score 8 out of 10
Very Good
stayed in June, 2021
Guest Score 6 out of 10
Pleasant
The hotel has a fabulous view over the river and offers delicious food for dinner.
The service is really, really bad. Take into your account if you want to request something from reception, housekeeping and room service, do that at least a few hours in advance. I requested a baby cot at 5 pm, and finally, the cot arrived at my suite at 10 pm after 4 calling times. I am so disappointed with the service. The hotel is nice, and it deserves great service. Most of the staff seem to me are new. More smiling to customers are required to make them happy at the place. The smell in the asides of the hotel is not nice and I really hate the lots of towels and bed stuff leave on my way to the suite ( see the picture). They were on my way from the morning till the last time I entered my suite at 10 pm. So, you have to use the mask to avoid the bad smell when you are going to your room.
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
stayed in June, 2021
Guest Score 9 out of 10
Wonderful
stayed in June, 2021
Guest Score 9 out of 10
Wonderful
The upgrade of the hotel was lovely- all the staff were exceptionally nice and helpful.
We were disappointed in the bar in the evening- it was very bland, and we actually went somewhere else instead. The old bar had much more atmosphere- it was a breakfast area really.
stayed in June, 2021
Guest Score 10 out of 10
Exceptional
stayed in June, 2021
Guest Score 8 out of 10
Very Good
stayed in June, 2021
Guest Score 7 out of 10
Good
Brilliant location and very helpful and friendly staff. We did enjoy our dinner.
Lifts unreliable. Food left in corridor for duration of our stay. Dining room chairs uncomfortable. Pillows not great. Swimming pool looked very much better in the photographs than the reality - particularly with regard to size.
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      • Cenotaph - 0.79 mi

Park Plaza London Riverbank

18 Albert Embankment, London, England, SE1 7TJ, United Kingdom