Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
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18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
Located on the south side of the River Thames, 650 metres from the London Underground, Park Plaza London Riverbank has free WiFi and air-conditioned rooms with flat-screen TVs. The hotel is set across the river from the Tate Britain gallery, close to Westminster. The London Eye, Houses of Parliament and Big Ben are all within reach. Waterloo Station is a mile away, giving great access to the rest of the city and south of England. A fitness centre which features free weights, a pre-and post-workout stretching area and a range of TechnoGym weight resistance and cardiovascular machines is available at the property. Guests can also enjoy the indoor pool, sauna and steam room facilities. Every room has a EU/US power sockets, a large work desk, laptop safe, and a minibar. Some rooms have views of the River Thames and the London skyline. 24-hour room service is also available. Park Plaza London Riverbank houses the award winning Chino Latino that serves exotic Pan-Asian dishes featuring stunning views of the River Thames.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Swimming Pool
  • Laundry
  • Valet Parking
  • Room Service
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • 24hr room service
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Family room
  • Spa
  • bathrobes
  • complimentary bottled water
  • private pool
  • Heating
  • Ticket service
  • Luggage storage
  • Wheelchair accessible
  • Grocery deliveries
  • television LCD/plasma screen
  • mini bar
  • satellite/cable TV
  • pool (kids)
  • fitness center
  • car park
  • laptop safe box
  • telephone
  • toiletries
  • soundproofing
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Indoor pool
  • Wake-Up Service
  • Wi-Fi In Public Areas
  • Closet
  • Daily Housekeeping
  • internet access – wireless (complimentary)
  • free Wi-Fi in all rooms
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Parking Available
  • taxi service
  • smoking allowed
  • car park charges applied
  • 100% non-smoking
  • smoke detector
  • first aid kit
  • Linens
  • Towels
  • Smoke-Free Property
  • Carpeting
  • Smoke alarms
  • Free Internet
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Daily disinfection in all rooms
  • Protective screens in common areas
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Face coverings on staff
  • Separate shower/bathtub
  • Satellite/cable channels
  • Swimming pool [indoor]
  • Wi-Fi [free]
  • Free Wi-Fi in all rooms!
  • Front desk [24-hour]
  • Rental car
  • Cash withdrawal
  • Security [24-hour]
  • Grocery delivery
  • Ticket services
  • Car park [charges apply]
  • Contactless check-in/out
  • Food delivery
Click here to leave your opinion >>
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Everything about the room was brilliant, it was clean, comfortable and spacious. The view was fantastic too. I have every intention on using this hotel as many times as possible, absolutely loved my room.
The only think I didn’t like was the light just outside of the window, it’s nothing big but if I had to choose one thing it would be that.
stayed in January, 2021
Guest Score 8 out of 10
Very Good
Great location and ultra modern interior
Only Covid related issues but that’s the same at all hotels.
stayed in January, 2021
Guest Score 10 out of 10
Exceptional
The staf
No thing
stayed in January, 2021
Guest Score 6 out of 10
Pleasant
The room was very nice and clean, with a lovely bathroom and suite area, plus good views over London. The front of desk staff member was very professional.
The amenities (tea/ coffee etc..) were a bit cheap (especially as the bar was closed and room service takes a while).
stayed in January, 2021
Guest Score 9 out of 10
Wonderful
stayed in January, 2021
Guest Score 8 out of 10
Very Good
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
The space and quality of our top floor suite with terrace, the view, the welcome and friendliness of staff when checking in and out
Nothing
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
room, location breakfast all Excellent, staff very professionally
no issues at all, I will go back again next year
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
stayed in December, 2020
Guest Score 4 out of 10
Disappointing
To get dark terrible room was really disappointed fact at the beginning of our stay. Then after few minutes of discussion with the receptionist they had changed room with the real city view for us.
I have booked the room with the view to the city. The first room they gave us was dark one with the view to the OPPOSITE window of the neighbour room in the inner yard! The hotel sells these rooms as a family rooms with the city view! Be careful to book this hotel. You could get ugly view easily! (1,2d photos)Many rooms have terrible view due to the architecture of the building. The rooms with the awesome view are located only at the end of the corridor! It was really disappointed fact at the beginning of our stay. Then after few minutes of discussion with the receptionist they had changed room for us (3d photo).
stayed in December, 2020
Guest Score 6 out of 10
Pleasant
We enjoyed the location - although moved from the Riverbank to the Westminster Hotel (even though to this day you can still book! ) we found the location good. Great view of the Houses of Parliament from room 1086. We found the security staff on entry to the hotel friendly and warming. Facilities clean although on arrival there was trays outside rooms littering the corridor from breakfast (it was 2pm!)
Staff were cold, unapologetic and the hotel was dated.... the room was decorated with cold leather and outdated hotel facilities. In the river view room there was no English plug sockets by the beds for phone charging and the lighting was extremely dark, even with all the curtains drawn. The Bed was ok... not the standard expecting. On arrival we informed the staff that the riverbank has been closed for sometime so they should take it off booking.com. It is incredibly misleading to offer a hotel when it’s closed. Completely unacceptable. On check out, the staff let a lady push in front of us even though we had been waiting for 10 minutes patiently. Then on complaint they said ‘oh you should just put your key in the bowl...’ no sign to say to do so... £150 deposit taken for hotel which is in the ‘terms and conditions’... this should be sent in a clear communication beforehand. Parking a complete mess outside, difficult to negotiate walking around them. Single use plastics still be used - this hotel is definitely in need of a makeover and better management. Lots of people entering the hotel and walking around with no masks.... felt a little uncomfortable at times as to whether the hotel was taking our health and safety seriously. All in all.... disappointing.
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Cleanliness
N/A
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
Rooms were good lovely view of London eye everything was spotless nice breakfast good location
Nothing bad as far as there efforts just the general restrictions put in by the government
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Great location and views
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
The room
Forgot the wine in the bedroom but it was easily resolved
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Everything
Nothing
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Park Plaza London Riverbank

18 Albert Embankment, London, England, SE1 7TJ, United Kingdom