Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
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18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
Located on the south side of the River Thames, 2133 feet from the London Underground, Park Plaza London Riverbank has free WiFi and air-conditioned rooms with flat-screen TVs. The hotel is set across the river from the Tate Britain gallery, close to Westminster. The London Eye, Houses of Parliament and Big Ben are all within reach. Waterloo Station is a mile away, giving great access to the rest of the city and south of England. A fitness center which features free weights, a pre-and post-workout stretching area and a range of TechnoGym weight resistance and cardiovascular machines is available at the property. Guests can also enjoy the indoor pool, sauna and steam room facilities. Every room has a EU/US power sockets, a large work desk, laptop safe, and a mini-bar. Some rooms have views of the River Thames and the London skyline. 24-hour room service is also available. Park Plaza London Riverbank houses the award winning Chino Latino that serves exotic Pan-Asian dishes featuring stunning views of the River Thames.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Wheelchair accessible
  • indoor pool
  • telephone
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Non-Smoking Rooms Available
  • taxi service
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Invoices
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa/sauna
  • Tour services
  • TV & Movies/Shows
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Location was decent, 12-15 min walk to Big Ben. But that was the only thing I liked about this hotel and definitely not recommending. There are far better ones for this price point in the same or an even better location.
I accidentally booked an additional night and because I prepaid for my booking they were not flexible at all with changing the dates, I let it be, but everything just went downhill from there. First, I didn’t have any shower gel in any of the containers in my room for the entire stay (neither bath nor in the shower), they were never refilled throughout my stay (3 nights). Then the worst part, I used the container with the “shampoo” which I’m most certain was in fact shower gel or hand soap because my hair and scalp dried up so badly and I lost a fist full of hair trying to detangle it. I also have a medical condition with my scalp and that caused a flare up. I used ESPA shampoo before and this was definitely NOT shampoo. I often use drugstore shampoo too and never experienced anything like this. The cleaning was not what you’d expect from a 4 star hotel, I had black hairs (I’m blonde) in my bathtub and dried up residue when I arrived. My used shower cap was taken away and never replaced in any of the days (at least leave the used one there if you don’t intend on giving me another one since I didn’t throw it away myself). I was looking forward to using the indoor pool but I had no robe in my room, figured the hotel does not provide it but then saw other guests heading to the pool in robes and the list goes on. I left feeling disgusted, disappointed and with a red itchy scalp. Definitely not recommend and not staying here ever again. When I brought this to their attention at reception during checkout the manager was inconsiderate even though the initial receptionist wanted to offer me the refund after hearing about my issues for the night I wasn’t going to spend there anyway. Also, if you don’t upgrade, the only view you’ll have is of another building/hotel and you can see in their room as they can in yours, so you’ll have to always keep the blinds closed if you intend on having the light on.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Cracking location quiet good facilities
Breakfast and location
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Very welcoming, kind staff, lovely restaurant
Room was a bit small and no view which I’d requested
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Location
We had black mould throughout the bathroom. We were not able to use the shower.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Clean, comfortable and staff is very friendly and engaging. 10 minutes walk to the Tube.
Shower pressure ideally could be stronger.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 8 out of 10
Very Good
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
General location. Good quality of toiletries.
Not a four star hotel. Rooms were dated and compared poorly with volume chain hotels. Basic drinks and snacks offering. Confusing light controls, no slippers or gowns. Not enough plugs and poorly positioned.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Excellent staff and were very helpful with storing luggage, also helped us arrange an uber and gave very insightful information. Rooms were nice and cozy, everything was spotless and clean!
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 7.62 mi
    • London Biggin Hill - 12.94 mi
    • Northolt - 13.43 mi
    • Heathrow Airport - 14.65 mi
    • Gatwick Airport - 23.92 mi
    • Luton Airport - 28.49 mi
    • Rochester - 28.61 mi
    • Stansted Airport - 31.18 mi
    • Farnborough - 31.92 mi
    • Blackbushe - 33.36 mi
    • London Southend Airport - 35.56 mi

    Transport

      Train stations Show all on map »
      • Vauxhall - 0.38 mi
      • Vauxhall Station - 0.43 mi
      • Pimlico - 0.52 mi
      • Lambeth North - 0.65 mi
      • Lambert North Tube Station - 0.67 mi
      • Kennington - 0.72 mi
      • St. James's Park - 0.76 mi
      • Oval metro station - 0.77 mi
      • Oval - 0.77 mi

    Museums

      Art Galleries Show all on map »
      • Imperial War Museum - 0.45 mi
      • Museum of Garden History - 0.45 mi
      • Florence Nightingale Museum - 0.63 mi
      • Imperial War Museum - 0.65 mi
      • Imperial War Museum - 0.65 mi

    Hospitals

      Hospitals Show all on map »
      • St. Thomas Hospital - 0.53 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • London Aquarium - 0.73 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Lambeth Bridge - 0.21 mi
      • Vauxhall Bridge - 0.38 mi
      • Houses of Parliament - 0.64 mi
      • Parliament Square - 0.67 mi
      • Westminster Abbey - 0.69 mi
      • Big Ben - 0.69 mi
      Historical Buildings Show all on map »
      • Lambeth Palace - 0.29 mi
      • Westminster Cathedral - 0.76 mi
      Famous Streets Show all on map »
      • Smith Square - 0.39 mi
      Rivers and Lakes Show all on map »
      • Regents Canal - 0.62 mi
      Theatres Show all on map »
      • London County Hall - 0.66 mi
      • Westminster Central Hall - 0.70 mi
      Things to do Show all on map »
      • Queen Elizabeth II Conference Centre - 0.68 mi
      National Parks Show all on map »
      • St James' Park - 0.75 mi
      Other Show all on map »
      • Turner Art Prize Exposition - 0.23 mi
      • Pimlico - 0.54 mi
      • Vincent Square Westminster - 0.59 mi
      • Brit Oval - 0.61 mi
      • The Oval - 0.62 mi
      • Cleaver Square - 0.62 mi
      • The Oval Cricket Ground - 0.62 mi
      • Patricia Kleinman - 0.62 mi
      • Lambeth North - 0.66 mi
      • Westminster - 0.68 mi
      • Southall - 0.72 mi
      • Kennington - 0.72 mi
      • Cardinal Place - 0.75 mi
      • Lower Marsh South Bank Market - 0.76 mi
      • New Covent Garden Market - 0.76 mi
      • Dali Universe - 0.77 mi
      • Tibetan Peace Garden - 0.78 mi
      • British Airways London Eye - 0.78 mi
      • The Cenotaph - 0.79 mi
      • Cenotaph - 0.79 mi

Park Plaza London Riverbank

18 Albert Embankment, London, England, SE1 7TJ, United Kingdom