Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- bathrobes
- Heating
- Wheelchair accessible
- mini bar
- indoor pool
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- Dutch
- French
- German
- Italian
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Slippers
- taxi service
- Linens
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Invoices
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Window
- Desk/workspace available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Colm (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
breakfast good , coffee could have been better quality
nothing really , done the job
Sabrina (young couple)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Noor (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Lauren (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
All staff were lovely and very helpful with helping my mum bring our luggage up to the room and back down when we left which left her to concentrate on me in the wheelchair. It really makes a hospital app trip not seem as bad when we stay here with lovely staff and service
Endia (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Lucy (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Didn't manage to get riverview again but my room was decorated with birthday ballons and a lovely card.
My cake & procecco arrived too late and we had to go out so didnt get chance to enjoy it whilst getting ready whuch was the plan.
Aislinn (solo traveller)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything
Room was very hot at night, even with the window open but apart from that the stay was exceptional and staff were so kind and welcoming
Ugur (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Sara (solo traveller)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Giovanni (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Shahbaz (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Letitia (review category business travellers)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great location, lovely staff, lovely food! Stayed multiple times, will be coming back soon!
Susie (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was fine, the second morning we were later than usual and the cooked breakfast, apart from the beans wasn't hot. Great selection though.
There was nothing I didn't like.
Candace (young couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
The staff were welcoming and professional. The scent of the toiletries were delightful. I liked the ability to dim the lighting in the room. Location was excellent. When we expressed displeasure management followed up with an email and an offer for a room upgrade if we stay again within the year.
Unfortunately we were not happy with our stay. We could hear the entire conversation of the neighboring room, including the person on the phone call. The pillows and beds were uncomfortable. The room was hot even after adjusting the temperature to the lowest setting and we couldn’t open a window. The shower overflowed and soaked the bathroom floor. There were no markings on the shower for hot/cold and annoying to get the desired temp. I got up early (715am)for breakfast as they indicated this was a quieter time. I was hoping to enjoy the view from the window, this was the main reason I booked here. I asked to sit by the window but was told no as I was one person and they wanted to save these seats for larger parties when it was busy. The property had an overall appearance of a nice hotel 15 years ago.
Anthony (family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The family room with kitchenette was a great size and allowed meal flexibility for a family with younger children whilst still being in a hotel. It was close to Vauxhaul tube station which has a great food plaza. Great views of Big Ben.
Reception at check in was significantly slow given that this was a completely pre-paid stay. Our concerns about the AC not working fell on deaf ears so the room was stuffy and overwhelmed by food smells from the kitchen even with the window open. Multiple elements in the room were broken/missing or in a state of disrepair. For example, the shower head did not connect to the wall properly, the mixer did not work well, nor the toilet buttons,the seal on the fridge was hanging off, the bed side table was significantly broken etc.
Overall, whilst the cleaning staff were friendly and attentive the room was dirty. Being so hot, we took the duvet out of its cover to use it as a sheet to find the duvet covered in stains including fresh blood. The towels were a bit frayed
The kitchenette was great but consisted of one dirty pot (no lid) and an egg flip.
There was a combo washer/dryer but it was a bit moldy, had a stagnant smell and there were minimal instructions on how to use it properly - we did a lot of cleaning.
The use of the pool was complicated with kids and we didn't end up using it.
The buffet breakfast whilst it had great views was sub standard for the price point of this hotel. We had better breakfasts at Comfort Inns in similar areas of London.
This was the last hotel in a six week European and UK trip where we stayed every night exclusively in hotels of similar brands and calibre. This was by far the worst overall.
Clare (review category business travellers)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great stay- lovely clean and modern hotel. Friendly and helpful staff, super comfy bed and great spa area. Good location short walk from Vauxhall or Waterloo.
Spa area got a little busy and not really enough room to swim when kids in pool .
Sam (young couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
We have stayed a few times and love this holiday, especially the restaurant on a Saturday evening, we refer to it as 'our happy place'.
There are no mirrors at all in the room (only that bathroom), which makes it really difficult to apply make up and blow dry hair.
Also the aircon is awful, at night the room was far too hot, I definitely wouldn't stay in the summer because of this.
Duncan (solo traveller)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Whiterover (young couple)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Location right on banks of the Thames near to Houses of Parliament and London Eye.
No slippers or dressing gowns in "Executive" room, really
Nicholas (review category business travellers)
stayed in February, 2026
Guest Score 3 out of 10
Poor
Breakfast was fine. Location good.
Room had a big wet patch in the carpet, Air conditioning did not work, I.e did not blow cold, no mugs or cups were in the room for coffee, at check in there was no understanding of what a credit card deposit meant for additional hotel services or costs. Express laundry was not delivered on time and took 4 discussions to sort it out. After a credit card deposit was arranged, this was not passed on to the hotel services.
Thank you for your information!
Area information
- London City Airport - 7.62 mi
- London Biggin Hill - 12.94 mi
- Northolt - 13.44 mi
- Heathrow Airport - 14.65 mi
- Gatwick Airport - 23.92 mi
- Luton Airport - 28.49 mi
- Rochester - 28.61 mi
- Stansted Airport - 31.18 mi
- Farnborough - 31.92 mi
- Blackbushe - 33.36 mi
- London Southend Airport - 35.56 mi
- Vauxhall - 0.38 mi
- Vauxhall Station - 0.43 mi
- Pimlico - 0.52 mi
- Lambeth North - 0.65 mi
- Lambert North Tube Station - 0.67 mi
- Kennington - 0.72 mi
- St. James's Park - 0.76 mi
- Oval metro station - 0.77 mi
- Oval - 0.77 mi
- Imperial War Museum - 0.45 mi
- Museum of Garden History - 0.45 mi
- Florence Nightingale Museum - 0.63 mi
- Imperial War Museum - 0.65 mi
- Imperial War Museum - 0.65 mi
- St. Thomas Hospital - 0.53 mi
- London Aquarium - 0.73 mi
- Lambeth Bridge - 0.21 mi
- Vauxhall Bridge - 0.38 mi
- Houses of Parliament - 0.64 mi
- Parliament Square - 0.67 mi
- Westminster Abbey - 0.69 mi
- Big Ben - 0.69 mi
- Lambeth Palace - 0.29 mi
- Westminster Cathedral - 0.76 mi
- Smith Square - 0.39 mi
- Regents Canal - 0.62 mi
- London County Hall - 0.66 mi
- Westminster Central Hall - 0.70 mi
- Queen Elizabeth II Conference Centre - 0.68 mi
- St James' Park - 0.75 mi
- Turner Art Prize Exposition - 0.23 mi
- Pimlico - 0.54 mi
- Vincent Square Westminster - 0.59 mi
- Brit Oval - 0.61 mi
- The Oval - 0.62 mi
- Cleaver Square - 0.62 mi
- The Oval Cricket Ground - 0.62 mi
- Patricia Kleinman - 0.62 mi
- Lambeth North - 0.66 mi
- Westminster - 0.68 mi
- Southall - 0.72 mi
- Kennington - 0.72 mi
- Cardinal Place - 0.75 mi
- Lower Marsh South Bank Market - 0.76 mi
- New Covent Garden Market - 0.76 mi
- Dali Universe - 0.77 mi
- Tibetan Peace Garden - 0.78 mi
- British Airways London Eye - 0.78 mi
- The Cenotaph - 0.79 mi
- Cenotaph - 0.79 mi
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Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom