Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- indoor pool
- telephone
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- Dutch
- French
- German
- Italian
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- taxi service
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Invoices
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa/sauna
- Tour services
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Ana-maria (review category business travellers)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Location was decent, 12-15 min walk to Big Ben. But that was the only thing I liked about this hotel and definitely not recommending. There are far better ones for this price point in the same or an even better location.
I accidentally booked an additional night and because I prepaid for my booking they were not flexible at all with changing the dates, I let it be, but everything just went downhill from there. First, I didn’t have any shower gel in any of the containers in my room for the entire stay (neither bath nor in the shower), they were never refilled throughout my stay (3 nights). Then the worst part, I used the container with the “shampoo” which I’m most certain was in fact shower gel or hand soap because my hair and scalp dried up so badly and I lost a fist full of hair trying to detangle it. I also have a medical condition with my scalp and that caused a flare up. I used ESPA shampoo before and this was definitely NOT shampoo. I often use drugstore shampoo too and never experienced anything like this. The cleaning was not what you’d expect from a 4 star hotel, I had black hairs (I’m blonde) in my bathtub and dried up residue when I arrived. My used shower cap was taken away and never replaced in any of the days (at least leave the used one there if you don’t intend on giving me another one since I didn’t throw it away myself). I was looking forward to using the indoor pool but I had no robe in my room, figured the hotel does not provide it but then saw other guests heading to the pool in robes and the list goes on. I left feeling disgusted, disappointed and with a red itchy scalp. Definitely not recommend and not staying here ever again. When I brought this to their attention at reception during checkout the manager was inconsiderate even though the initial receptionist wanted to offer me the refund after hearing about my issues for the night I wasn’t going to spend there anyway. Also, if you don’t upgrade, the only view you’ll have is of another building/hotel and you can see in their room as they can in yours, so you’ll have to always keep the blinds closed if you intend on having the light on.
Okpu (solo traveller)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Neil (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Cracking location quiet good facilities
Breakfast and location
Nick (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Very welcoming, kind staff, lovely restaurant
Room was a bit small and no view which I’d requested
Paul (young couple)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Location
We had black mould throughout the bathroom.
We were not able to use the shower.
Deborah (review category business travellers)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Graham (young couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Girija (review category business travellers)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Jonathan (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Karen (solo traveller)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Cecilia (review category business travellers)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Anonymous (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Gary (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Tal (review category business travellers)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Clean, comfortable and staff is very friendly and engaging.
10 minutes walk to the Tube.
Shower pressure ideally could be stronger.
Raeed (review category business travellers)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Shawn (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Banaz (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Kerry (review category business travellers)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Anthony (young couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
General location. Good quality of toiletries.
Not a four star hotel. Rooms were dated and compared poorly with volume chain hotels.
Basic drinks and snacks offering. Confusing light controls, no slippers or gowns. Not enough plugs and poorly positioned.
Dyl (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Excellent staff and were very helpful with storing luggage, also helped us arrange an uber and gave very insightful information. Rooms were nice and cozy, everything was spotless and clean!
Thank you for your information!
Area information
- London City Airport - 7.62 mi
- London Biggin Hill - 12.94 mi
- Northolt - 13.43 mi
- Heathrow Airport - 14.65 mi
- Gatwick Airport - 23.92 mi
- Luton Airport - 28.49 mi
- Rochester - 28.61 mi
- Stansted Airport - 31.18 mi
- Farnborough - 31.92 mi
- Blackbushe - 33.36 mi
- London Southend Airport - 35.56 mi
- Vauxhall - 0.38 mi
- Vauxhall Station - 0.43 mi
- Pimlico - 0.52 mi
- Lambeth North - 0.65 mi
- Lambert North Tube Station - 0.67 mi
- Kennington - 0.72 mi
- St. James's Park - 0.76 mi
- Oval metro station - 0.77 mi
- Oval - 0.77 mi
- Imperial War Museum - 0.45 mi
- Museum of Garden History - 0.45 mi
- Florence Nightingale Museum - 0.63 mi
- Imperial War Museum - 0.65 mi
- Imperial War Museum - 0.65 mi
- St. Thomas Hospital - 0.53 mi
- London Aquarium - 0.73 mi
- Lambeth Bridge - 0.21 mi
- Vauxhall Bridge - 0.38 mi
- Houses of Parliament - 0.64 mi
- Parliament Square - 0.67 mi
- Westminster Abbey - 0.69 mi
- Big Ben - 0.69 mi
- Lambeth Palace - 0.29 mi
- Westminster Cathedral - 0.76 mi
- Smith Square - 0.39 mi
- Regents Canal - 0.62 mi
- London County Hall - 0.66 mi
- Westminster Central Hall - 0.70 mi
- Queen Elizabeth II Conference Centre - 0.68 mi
- St James' Park - 0.75 mi
- Turner Art Prize Exposition - 0.23 mi
- Pimlico - 0.54 mi
- Vincent Square Westminster - 0.59 mi
- Brit Oval - 0.61 mi
- The Oval - 0.62 mi
- Cleaver Square - 0.62 mi
- The Oval Cricket Ground - 0.62 mi
- Patricia Kleinman - 0.62 mi
- Lambeth North - 0.66 mi
- Westminster - 0.68 mi
- Southall - 0.72 mi
- Kennington - 0.72 mi
- Cardinal Place - 0.75 mi
- Lower Marsh South Bank Market - 0.76 mi
- New Covent Garden Market - 0.76 mi
- Dali Universe - 0.77 mi
- Tibetan Peace Garden - 0.78 mi
- British Airways London Eye - 0.78 mi
- The Cenotaph - 0.79 mi
- Cenotaph - 0.79 mi
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Park Plaza London Riverbank
18 Albert Embankment, London, England, SE1 7TJ, United Kingdom