Malmaison London
18-21 Charterhouse Square, London, England, EC1M 6AH, United Kingdom
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Room
Room
Address
18-21 Charterhouse Square, London, England, EC1M 6AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Packed lunches
- Heating
- Fax/photocopying
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Pet basket
- Pet bowls
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Electronic room key
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Kid-friendly dining






















































Click here to leave your opinion >>
Brian (review category business travellers)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Alex (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Maggie (solo traveller)
stayed in June, 2026
Guest Score 7 out of 10
Good
Location.
The bed was very comfortable.
The staff were very helpful.
It was useful having a fridge in the room.
Breakfast -the options weren't very healthy and it was difficult to get the food I requested. I asked for two grilled(half) tomatoes on toast and mushrooms. The waiter said I could do toast for myself, but changed his mind when he saw I wasn't impressed. I got half a grilled tomato and 1 leathery mushroom, on toast. The next day I asked for two grilled tomatoes on brown toast. I got one grilled tomato on white toast. I asked another waiter and he was very helpful and immediately got me another grilled tomato. On the third day it didn't seem worth the struggle and I just had cereals.
The adjustable free standing mirror at the desk in the bedroom didn't adjust; it just pointed at the ceiling, so was unusable until I found a way of wedging it with the coffee machine pod holder.
The room was grey, and quite dark and dour, not in a restful way.
Jesner (solo traveller)
stayed in June, 2026
Guest Score 5 out of 10
Fair
Laine (young couple)
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Yasemin (review category business travellers)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Perfect location, clean and large enough rooms.
Check-in and check-out proceedings were unnecessarily complicated.
Helen (solo traveller)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Violetta on reception was exceptional. She was extremely welcoming, attentive, professional and helpful. Although she must see dozens of people every day she made me feel highly valued as a customer and as an individual.
My room was lovely, so comfortable with a fabulous shower. I slept very well in the bed, very comfortable and lovely bed linen.
I will definitely return, it's my favourite hotel I have stayed at in London.
The breakfast probably wasn't worth the money for me as I have a fairly small appetite. If you're a hearty eater it would be good value!
Marah (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Rooms are spacious. Staff is very friendly. Overall good facility. The beds were very comfortable!
The rooms were far too hot. We couldn't sleep from the heat. We even asked for 2 fans which the staff brought to us right away, but they didn't help much.
Arshad (review category business travellers)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location
Price
Marah (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Rooms are spacious. Staff is very friendly. Overall good facility. The beds were very comfortable!
The rooms were far too hot. We couldn't sleep from the heat. We even asked for 2 fans which the staff brought to us right away, but they didn't help much.
Jan (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It was close to the Barbican and had air conditioning and a cooler to keep our drinks cool, friendly staff. Plenty of coat hangers for clothes. Liked the container for toothbrushes and the space for toiletries in the bathroom
The dressing gowns are only for skinny people. The seats in the room were not as advertised in the picture so a little disappointing and not as comfortable as they look. Lack of drawers for underwear
Durham (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Francesca fabulous on reception. Very friendly and helpful.
Molina (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location next to metro, chic rooms, super lux, lots of bars and restaurants nearby, can get to anywhere in London easily
Ronald (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Drew (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
absolutely amazing hotel ,lovely area ,very quiet which was ideal ,on arrival on the 23rd young lady on arrival upgraded our room which was spacious and very comfortable bed and pillows ,very quiet ,breakfast was great ,lovely vibe hotel ,staff very friendly and welcoming will be booking again
no complaints at all
Michelle (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Room was too warm
Molina (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location next to metro, chic rooms, super lux, lots of bars and restaurants nearby, can get to anywhere in London easily
Helen (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Welcoming, friendly and attentive staff. Clean comfortable rooms.
Lunch menu could offer more variety.
David (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Rebecca (review category business travellers)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Beds are really comfy, hotel is nice and peaceful, but in a great location
Thank you for your information!
Area information
- London City Airport - 6.73 mi
- Northolt - 13.84 mi
- London Biggin Hill - 14.33 mi
- Heathrow Airport - 15.82 mi
- Gatwick Airport - 26.05 mi
- Luton Airport - 26.99 mi
- Rochester - 28.50 mi
- Stansted Airport - 28.96 mi
- Farnborough - 33.70 mi
- London Southend Airport - 34.37 mi
- Blackbushe - 34.95 mi
- Barbican Train Station - 591 f
- Barbican - 618 f
- Farringdon - 0.20 mi
- Farringdon Railway Station - 0.21 mi
- St. Paul's - 0.43 mi
- City Thameslink Railway Station - 0.50 mi
- Chancery Lane - 0.51 mi
- Moorgate - 0.52 mi
- Moorgate Railway Station - 0.53 mi
- Old Street - 0.62 mi
- Blackfriars - 0.65 mi
- Museum Of The Order Of St John - 632 f
- The Blue Gallery - 909 f
- Lesley Craze Gallery - 0.27 mi
- Andrew Mummery Gallery - 0.28 mi
- Museum of London - 0.28 mi
- Barbican Gallery - 0.35 mi
- Barbican Centre - 0.39 mi
- Guildhall Art Gallery - 0.42 mi
- St John's Gate and the Museum of the Order of St John - 356 f
- WIlliam Wallace Memorial - 1,039 f
- Memorial to Heroic Self Sacrifice - 0.30 mi
- Old Bailey - 0.38 mi
- Millennium Bridge - 0.63 mi
- Postman's Park - 0.31 mi
- St. Pauls Cathedral - 0.50 mi
- Dr Johnson's House - 0.54 mi
- Bridewell - 0.51 mi
- Fleet Street - 0.60 mi
- St. Johns Gate - 686 f
- Farringdon - 0.20 mi
- Barbican Conservatory - 0.32 mi
- St. Etheldredas - 0.35 mi
- Hatton Garden - 0.35 mi
- Greyfriars Passage - 0.35 mi
- Clerkenwell - 0.38 mi
- London Stock Exchange - 0.41 mi
- Paternoster Square - 0.43 mi
- Estorick Collection of Modern Italian Art - 0.44 mi
- Chancery Lane - 0.50 mi
- St. Mary le Bow - 0.50 mi
- City Thameslink - 0.50 mi
- Sadlers Wells - 0.54 mi
- Moorgate - 0.54 mi
- Sandlers Wells - 0.54 mi
- Exmouth Market - 0.57 mi
- St. Brides - 0.57 mi
- Institute of International Visual Arts - 0.57 mi
- PrimroseHill - 0.62 mi
- Blackfriars - 0.64 mi
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Malmaison London
18-21 Charterhouse Square, London, England, EC1M 6AH, United Kingdom