The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
21 Piccadilly, London, England, W1J 0BH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Squash
- Private check-in/check-out
- Shared lounge/TV area
- indoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Fitness classes
- Personal trainer
- Kids' pool
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Tour services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Paul (young couple)
stayed in April, 2026
Guest Score 5 out of 10
Fair
Location
Outdated Rooms. Banging doors could be heard room our which our door rattled from early morning!
Michael (review category business travellers)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Lulu (review category business travellers)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Great location. Got upgrade to a fantastic room. Excellent all round.
Jennifer (young couple)
stayed in April, 2026
Guest Score 7 out of 10
Good
Love the location, have had great experiences in the past and have had good service
The property did not adequately provide an overview of the degree to which renovations impacted the current quality of the hotel. The entrance and foyer was a construction zone, staff was very preoccupied and the rooms are not being kept up. We had 2 chairs and no couch in our room and when I inquired about more seating, I was initially given a rolling desk chair. My last stay involved amazing service. I hope the Dilly gets there again.
Pranay (review category business travellers)
stayed in April, 2026
Guest Score 7 out of 10
Good
Pam (solo traveller)
stayed in April, 2026
Guest Score 7 out of 10
Good
Location. Liked the lobby except for the construction. Front lobby staff pleasant. Bed very comfortable.
The TV screen turned on by itself every couple hours in the middle of night.
Confusion of their outlets- coffee maker and kettle not plugged in and it wasn't clear what outlet to use, they were all different.
Caroline (solo traveller)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Sandra (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location , luxurious feel
Unfortunately building work been carried out, so first impressions not great
Eoin (young couple)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Very comfortable and superb location.
A bit dated in the rooms/bathrooms and the phone to reception/bar/kitchen either wouldn’t be answered or the line was dead.
Alanagh (young couple)
stayed in April, 2026
Guest Score 5 out of 10
Fair
The only thing that was great about this property was the location
my partner and myself seen 2 mice on our 3 night stay we wore having a drink in the bar area when a mice ran past us and another we seen as we wore walking back to our room
I went to run a bath and the bath water was a mixture of yellow and brown so dirty
For the money we payed for our stay which was €829 was absolutely disgraceful not worth it at all
Foster (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
So central!
Nothing.
Kirstie (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Friendly and helpful staff,
Maria (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It was my husband birthday they made it extra special with balloons banner cake and wine and teddy bear we called dilly want to say big thank you to Radoslava ❤️
François (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Proximité avec Picadilly circus.
Special thanks to Katrina who made special decoration room for the 10' birthday of my daughter .!! Big memories
Jane (with friends)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
Everything
Arthur (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great value and a perfect location for
My business trips
Super nice staff
Billy (young couple)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Lovely building and location but very dated in places and lacking luxury touch
Poor quality room for the price, looks dated and overused in places. We were upgraded to a suite but the noise at night from something on the roof and a old radiator was disappointing
Emily (young couple)
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Location was great next to lots of shops and very in the city , close to Buckingham palace
The bed was Extremely hard and not comfortable and the pillows were so soft they didn't hold form so the combination of the two left me very sore sleeping on them. Also I was told multiple times since it was our honeymoon our room would be upgraded and we would have a room decorated for us and none of that happened at all. Also the reason I booked was because of how pretty the blue lobby looked and it had so much personality, when we arrived the lobby was newly renovated to be cream/white and just very bland looking. Still getting excuses from staff as to why our experience wasn’t different along with conflicting statements via message that was complete opposite of what was said in person. Nothing has been done to rectify our disappointment or experience and quite honestly with the customer service along with our stay, I wish I booked elsewhere for our honeymoon as this has dampened our trip and it’s something I won’t forget when I think about our time there. Very saddened and truly just a shame because they could’ve made our stay so much better if their customer service was better, conflict resolution was better and if we actually received all the amenities we were told multiple times.
Christine (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The hotel was absolutely superb! The staff were amazing! Standards were brilliant!
Alun (solo traveller)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
It is so central . The staff are friendly and helpful . We had a fantastic room with treats .. wine and a sweet dilly teddy . Also a selection of chocolates. This was all totally unexpected.
Breakfast was really good . The renovation work was unobtrusive.
Very small niggle , but I had to tuck in my bottom sheet on the bed . Also the iron didn’t seem to work . There is no telephone in the room but we were given a number to phone for guest relations
Thank you for your information!
Area information
- London City Airport - 8.20 mi
- Northolt - 12.48 mi
- Heathrow Airport - 14.16 mi
- London Biggin Hill - 14.33 mi
- Gatwick Airport - 25.08 mi
- Luton Airport - 27.11 mi
- Rochester - 29.63 mi
- Stansted Airport - 30.44 mi
- Farnborough - 31.96 mi
- Blackbushe - 33.22 mi
- London Southend Airport - 36.01 mi
- Royal Academy of Art - 693 f
- Tryon & Swan Gallery - 0.22 mi
- Waddington Galleries - 0.22 mi
- Browse & Darby Gallery - 0.26 mi
- Institute of Contemporary Arts - 0.29 mi
- Cinch Gallery - 0.31 mi
- Agnews Gallery - 0.32 mi
- Fine Art Society - 0.33 mi
- The Casino at the Empire - 0.25 mi
- Green Park - 0.32 mi
- Leicester Square - 0.37 mi
- St. Jamess Church - 299 f
- Carlton House Terrace - 0.28 mi
- Clarence House - 0.32 mi
- St. James's Palace - 0.36 mi
- Statue of Eros - 484 f
- Piccadilly Circus - 532 f
- Trafalgar Square - 0.35 mi
- Charles I Statue - 0.37 mi
- Criterion Theatre - 493 f
- Piccadilly Theatre - 518 f
- The Other Cinema - 999 f
- Prince of Wales Theatre - 1,015 f
- Comedy Theatre - 0.20 mi
- Gielgud Theater - 0.21 mi
- Queen's Theatre - 0.23 mi
- Her Majesty's Theatre - 0.23 mi
- Haymarket Theatre Royal - 0.23 mi
- Lyric Theatre - 0.29 mi
- Palace Theatre - 0.29 mi
- Prince Edward Theatre - 0.34 mi
- Apollo - 868 f
- Gielgud - 0.29 mi
- London Palladium - 0.36 mi
- Shaftesbury Avenue - 0.26 mi
- Carnaby Street - 0.29 mi
- Wardour Street - 0.34 mi
- Old Compton Street - 0.34 mi
- Palm Beach Casino - 0.31 mi
- The Mall London - 0.36 mi
- Pepsi Trocadero - 643 f
- Savile Row - 864 f
- Burlington Arcade - 909 f
- London Trocadero - 948 f
- Haymarket - London - 956 f
- Chinatown London - 0.24 mi
- London String Of Pearls - 0.26 mi
- Berwick Street Market - 0.26 mi
- Royal Institution of Great Britain - 0.27 mi
- Hamleys Toy Store - 0.29 mi
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The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom