The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
21 Piccadilly, London, England, W1J 0BH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Squash
- Private check-in/check-out
- Shared lounge/TV area
- indoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Fitness classes
- Personal trainer
- Kids' pool
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Tour services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Jeremy (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location
Renovations in lobby
Mark (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Location was amazing. Staff were excellent
The corridors and rooms could do with some renovations. There are renovations happening with reception at present so maybe the rooms are next
Gerard (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Neri (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything. It was our 10 year anniversary and the guest services team went above and beyond. They left a message on our mirror, swan towels and petals on the bed, chocolates, fizz a lovely note. We were also upgraded and although the rooms are more on the traditional side, it was clean, comfortable and you can see how they're trying to update it. But I hope they keep some of the classic traditional decor like adding it to the wallpaper or elements of the furniture because it's still so lovely. The bed is very comfortable and my hubby was elated that we had a room with a bath. Please don't get rid of all the baths, it's one of the best parts of the stay for my hubby!
We also had our elderly dog with us and they were so amazing with her,she was very loved.
The staff were exemplary, couldn't do enough for us. Yes they are doing work so you didn't get thd grand entrance BUT I had been there before and I'd seen it, but my husband hadn't. Just an excuse to go back again to show him, I wish we'd stayed longer!
Maybe just that we missed the grand entrance due to heavy works being done, BUT we completely understand this and it was stated in several emails and before booking. So we weren't surprised by it.
Charlotte (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Debbie (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The hotel went above and beyond all expectations, we stayed for my sister's birthday. We were upgraded at no extra cost, thay had decorated the room, a bottle sparkling wine and some chocolate coated strawberries. Breakfast was lovely, lots to choose from.
Katie (review category business travellers)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The check in staff were amazing - I got an upgrade on my room which was so lovely. I loved the room - it was super comfortable and the location was absolutely amazing!
The staff in the bar were rude. I went in for a drink half an hour before they were scheduled to close and she seemed so annoyed that I was there and said they'd already called last orders. She then said I could take a drink to my room if I wanted which I said yes to but then they automatically added service charge on to the drink. I thought this was excessive when I was already paying a premium price for a drink that I wasn't even allowed to drink in the bar itself.and when they had made me feel very unwelcome.
Richard (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Such a good location. The staff were so professional and personable - really lovely people, especially Paul (the doorman) who was so chipper. I should also mention breakfast at the terrace - delicious.
Some building work taking place within the reception area was somewhat inconvenient however, the staff managed around that very well. Other than that I have no criticisms at all.
Birkir (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Louise (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Jona (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
I really liked the hotel, especially the clean and comfortable room. The location was very convenient, and the breakfast was fresh and delicious. The staff were friendly and helpful throughout my stay.
Nothing really stood out as a problem. Everything was pretty good overall.
Ciolfi (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Debbie (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Friendliness of staff, they couldn’t do enough for you quality of the room and the little extras provided were a lovely surprise
The current upgrading of the hotel meant we missed out on the main reception area , piano bar etc
Dora (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
The location suited us very well, it was central to the things we wanted to do.
Our room was welcoming, and the bed had been adorned with a welcome banner.
The hotel was clean and quiet.
The Terrace where breakfast was served was light and airy and the breakfast was good.
The hotel is currently undergoing reburbishment, so we didn't get the full experience. We did know this so no criticism.
The bedroom had not been refurbished yet and it did need it, carpet threadbare in places, bathroom very tired. We had a large bed which was probably twin beds linked. However the duvet was too small to cover both of us. It just about covered the bed when the bed was made, but when you put two adult bodies, and we are not overweight, it didn't cover us both unless we both slept right in the middle. Otherwise, comfortable.
No drinking water provided on day one, so we thought this wasn't hotel policy. On day 2 it was, but day 3 not. Policy needs to be clear and adhered to.
G (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Brilliant location, Excellant Facilities, Room very comfotable
Annabel (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Tammy (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Had the most wonderful stay at The Dilly for my 50th birthday
Nothing
A
Maryam (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything was great the front desk staff are very friendly and helpful.
Bruno (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Jim (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Fab location. Excellent breakfast. Friendly staff
Spa facilities excellent
Nothing
Thank you for your information!
Area information
- London City Airport - 8.20 mi
- Northolt - 12.48 mi
- Heathrow Airport - 14.16 mi
- London Biggin Hill - 14.33 mi
- Gatwick Airport - 25.08 mi
- Luton Airport - 27.11 mi
- Rochester - 29.63 mi
- Stansted Airport - 30.44 mi
- Farnborough - 31.96 mi
- Blackbushe - 33.22 mi
- London Southend Airport - 36.01 mi
- Royal Academy of Art - 693 f
- Tryon & Swan Gallery - 0.22 mi
- Waddington Galleries - 0.22 mi
- Browse & Darby Gallery - 0.26 mi
- Institute of Contemporary Arts - 0.29 mi
- Cinch Gallery - 0.31 mi
- Agnews Gallery - 0.32 mi
- Fine Art Society - 0.33 mi
- The Casino at the Empire - 0.25 mi
- Green Park - 0.32 mi
- Leicester Square - 0.37 mi
- St. Jamess Church - 299 f
- Carlton House Terrace - 0.28 mi
- Clarence House - 0.32 mi
- St. James's Palace - 0.36 mi
- Statue of Eros - 484 f
- Piccadilly Circus - 532 f
- Trafalgar Square - 0.35 mi
- Charles I Statue - 0.37 mi
- Criterion Theatre - 493 f
- Piccadilly Theatre - 518 f
- The Other Cinema - 999 f
- Prince of Wales Theatre - 1,015 f
- Comedy Theatre - 0.20 mi
- Gielgud Theater - 0.21 mi
- Queen's Theatre - 0.23 mi
- Her Majesty's Theatre - 0.23 mi
- Haymarket Theatre Royal - 0.23 mi
- Lyric Theatre - 0.29 mi
- Palace Theatre - 0.29 mi
- Prince Edward Theatre - 0.34 mi
- Apollo - 868 f
- Gielgud - 0.29 mi
- London Palladium - 0.36 mi
- Shaftesbury Avenue - 0.26 mi
- Carnaby Street - 0.29 mi
- Wardour Street - 0.34 mi
- Old Compton Street - 0.34 mi
- Palm Beach Casino - 0.31 mi
- The Mall London - 0.36 mi
- Pepsi Trocadero - 643 f
- Savile Row - 864 f
- Burlington Arcade - 909 f
- London Trocadero - 948 f
- Haymarket - London - 956 f
- Chinatown London - 0.24 mi
- London String Of Pearls - 0.26 mi
- Berwick Street Market - 0.26 mi
- Royal Institution of Great Britain - 0.27 mi
- Hamleys Toy Store - 0.29 mi
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The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom