The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
21 Piccadilly, London, England, W1J 0BH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Squash
- Private check-in/check-out
- Shared lounge/TV area
- indoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Fitness classes
- Personal trainer
- Kids' pool
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Tour services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- London City Airport - 8.20 mi
- Northolt - 12.48 mi
- Heathrow Airport - 14.16 mi
- London Biggin Hill - 14.33 mi
- Gatwick Airport - 25.08 mi
- Luton Airport - 27.11 mi
- Rochester - 29.63 mi
- Stansted Airport - 30.44 mi
- Farnborough - 31.96 mi
- Blackbushe - 33.22 mi
- London Southend Airport - 36.01 mi
Museums
- Royal Academy of Art - 693 f
- Tryon & Swan Gallery - 0.22 mi
- Waddington Galleries - 0.22 mi
- Browse & Darby Gallery - 0.26 mi
- Institute of Contemporary Arts - 0.29 mi
- Cinch Gallery - 0.31 mi
- Agnews Gallery - 0.32 mi
- Fine Art Society - 0.33 mi
Click here to leave your opinion >>
Perry (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Vicki (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Michael (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location is excellent staff v good Breakfast needs to improve service to guests
Room small with very poor lighting for dark colours just didn't work for us but it's staff v good and manger we spoke too very understanding of our concerns
Franklin (solo traveller)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Location. This is the only saving grace.
Staff. Just cold.
Gunes (review category business travellers)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Dave (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Marcin (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Mathew (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location is perfect
More attention to detail regarding bathroom supplies is required (shower gel etc)
Tracey (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It was my husband 50th birthday.
All the staff made it extra special.
Cant wait to book again.
Martin (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The location is outstanding. The breakfast is pretty special, and the staff at breakfast are incredibly polite and helpful. They can’t do enough to assist you. The gym and pool at the Dilly are also fantastic.
The staff and concierge at reception are not particularly polite (they’re not rude); they’re just a bit “meh”, for example when i was struggling to through a door with my bags, there was a member of staff just stood there watching me struggle. They should take some lessons from the breakfast staff. The aircon/heating in my room didn’t appear to work. It was cold, freezing or arctic. It was not possible to warm the room up.
Patricia (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
Location is great, in the centre of the city, near shops
We reserved 3 rooms, one had no hot water in bathroom when we came, there was no soap in bathroom, only last day they give us, furniture is very old, breakfast was better last year when we were there, room was cold, heating was not working in two rooms. The water in toilet was like you have to push the button 15 times so the paper is gone. We spend almost all the paper first day and they changed only one so we almost run out of paper next day. We were a friends and family of 8 people and our opinion is that hotel needs urgent renovation.
Manuel (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Great location and very nice breakfast in the newly refurbished Terrace Restaurant. The guest relations Manager attended diligently our request of a much brighter room than last year.
However the windows didn’t open and the front desk didn’t provide a satisfactory solution.
Also one member of the staff at check out made us a rude comment which we’ve already brought to the attention of the guest relations Manager.
Cassie (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Amazing location!!! The hotel itself is very big and was a bit confusing walking around trying to figure out where your room was but it really helped you have a feel of the hotel back in the day. Our bedroom was absolutely gigantic, I’ve never stayed in a room that big!! The welcome chocolates and teddy were a lovely touch as well. The staff were fantastic and couldn’t have been more helpful.
Teresa (young couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location was very good.We had a very spacious suite which was good.
Overall the hotel was very nice.The decor on the bed was beautiful when
we entered and the fresh fruit and wine was a lovely gesture.
Unfortunately the heating wasn't working in the suite and it was very cold
when we complained about it we got a very small portable radiator which
was not sufficient to heat the whole place.
The decor and the furniture were very tired and worn, it could definitely do
with a face lift. As everything is very worn it did'nt look clean.
Lorena (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
This was our second stay at The Dilly, and once again the team made it truly memorable. We were celebrating our youngest's 12th birthday, and the staff went above and beyond by decorating the bedroom — a wonderful surprise that absolutely made his day. A huge thank you to Divya Rathinam for such a fantastic decoration; the thought and care that went into it meant so much to our family.
The reception team and the doorman were also extremely warm and welcoming throughout our stay, making us feel looked after from the moment we arrived. It's the people who turn a good hotel into a great one, and The Dilly clearly has the right team in place.
We'll definitely be back!
Dawn (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Lovely building, room was small but still nice.
Nothing to add as we knew in advance that there was building work happening
Tom (solo traveller)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Room clean and spotless, , lifts good , great location ,
Fine size room , shower in the bath at this day and age , room very dated but clean , lots of noise durind the night, traffic and people from the street even from 5th floor,
Shimon (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was very good. Staff was most helpful. Gym was open 24/7 which is great
Michelle (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
The location is the main selling point for the hotel. It is a great location and makes a great base for a central stay.
Breakfast was excellent, with great choice and good quality.
The guest relations team were extremely helpful before the stay and arranged a little surprise in the room for my son, which was a lovely touch. The staff were pleasant enough during the stay.
The room was dated and unfortunately nowhere near worthy of a 5 star rating. My window kept blowing open as the latch was broken and I had to jam it shut with some cardboard. The iron was broken, but replaced on request and the furniture is worn and wall plugs loose etc. The attention to detail is not there it needs to be, when it comes to the standards.
Jenna (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- London City Airport - 8.20 mi
- Northolt - 12.48 mi
- Heathrow Airport - 14.16 mi
- London Biggin Hill - 14.33 mi
- Gatwick Airport - 25.08 mi
- Luton Airport - 27.11 mi
- Rochester - 29.63 mi
- Stansted Airport - 30.44 mi
- Farnborough - 31.96 mi
- Blackbushe - 33.22 mi
- London Southend Airport - 36.01 mi
- Royal Academy of Art - 693 f
- Tryon & Swan Gallery - 0.22 mi
- Waddington Galleries - 0.22 mi
- Browse & Darby Gallery - 0.26 mi
- Institute of Contemporary Arts - 0.29 mi
- Cinch Gallery - 0.31 mi
- Agnews Gallery - 0.32 mi
- Fine Art Society - 0.33 mi
- The Casino at the Empire - 0.25 mi
- Green Park - 0.32 mi
- Leicester Square - 0.37 mi
- St. Jamess Church - 299 f
- Carlton House Terrace - 0.28 mi
- Clarence House - 0.32 mi
- St. James's Palace - 0.36 mi
- Statue of Eros - 484 f
- Piccadilly Circus - 532 f
- Trafalgar Square - 0.35 mi
- Charles I Statue - 0.37 mi
- Criterion Theatre - 493 f
- Piccadilly Theatre - 518 f
- The Other Cinema - 999 f
- Prince of Wales Theatre - 1,015 f
- Comedy Theatre - 0.20 mi
- Gielgud Theater - 0.21 mi
- Queen's Theatre - 0.23 mi
- Her Majesty's Theatre - 0.23 mi
- Haymarket Theatre Royal - 0.23 mi
- Lyric Theatre - 0.29 mi
- Palace Theatre - 0.29 mi
- Prince Edward Theatre - 0.34 mi
- Apollo - 868 f
- Gielgud - 0.29 mi
- London Palladium - 0.36 mi
- Shaftesbury Avenue - 0.26 mi
- Carnaby Street - 0.29 mi
- Wardour Street - 0.34 mi
- Old Compton Street - 0.34 mi
- Palm Beach Casino - 0.31 mi
- The Mall London - 0.36 mi
- Pepsi Trocadero - 643 f
- Savile Row - 864 f
- Burlington Arcade - 909 f
- London Trocadero - 948 f
- Haymarket - London - 956 f
- Chinatown London - 0.24 mi
- London String Of Pearls - 0.26 mi
- Berwick Street Market - 0.26 mi
- Royal Institution of Great Britain - 0.27 mi
- Hamleys Toy Store - 0.29 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
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The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom