The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom
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21 Piccadilly, London, England, W1J 0BH, United Kingdom
The rooms of The Dilly feature private bathrooms with bathrobes and cozy slippers. Guests can enjoy free newspapers, a refrigerator, and 24-hour room service. The Dilly is just 10 minutes walk from the shops of Oxford Street and Bond Street, while Piccadilly Circus is less than a 5-minute walk. Leicester Square and Covent Garden are both within 10 minutes on foot. The Health Club at The Dilly has a steam room, and guests can exercise in the gym and on the squash courts. The Dilly also features a dance studio available for private hire or dance lessons. Tea is also served with child-friendly menus for the whole family to enjoy. As we approach our 120th year, The Dilly are delighted to announce the beginning of an extensive renovation program that will restore our hotel as one of Piccadilly’s most iconic landmarks. From May, our new entrance and lobby will reopen, signaling the start of our detailed bedroom refurbishment. The Dilly appreciate your cooperation and understanding while we undergo this exciting transformation. We're thrilled to announce that Madhus of Mayfair will reopen on June 4th, with a stunning transformation of the restaurant and bar, making it one of the most prestigious dining rooms in all of London.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Squash
  • Private check-in/check-out
  • Shared lounge/TV area
  • indoor pool
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Heated pool
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Wine/champagne
  • Pet basket
  • Pet bowls
  • Outdoor furniture
  • Fitness classes
  • Personal trainer
  • Kids' pool
  • Bike tours
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • balcony/terrace
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Tour services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Beautiful room decor and personal touches. Doorman was very friendly and knowledgeable offering advice on places to visit
We were looking forward to visiting the cocktail bar downstairs but it wasn't open on the 2 nights we stayed.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The location and staff were superb Clean and spacious rooms
The A/C was not good Staff were kind enough to provide us with a Fan but I think A/C need to be improved Better to improve isolation of rooms from street noise
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff were incredibly nice. The breakfast in the restaurant was also amazing
stayed in September, 2026
Guest Score 8 out of 10
Very Good
It was very central, amazing staff, clean, good aircon and blackout curtains, amazing entrance and bar area, safe lifts, calm pool area, nice gym. Anhelina prepared our room really well, made us feel very welcome and special.
The floor in the room was very creaky, so that was very annoying.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Wonderful Stay great location lots of renovations that they seemed to deal with well
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff went above and beyond to make sure we enjoyed our visit, celebrated our special moments, and provided any missing item we needed. The concierge even took group photos for us!
Would have loved for the bathrooms to be more updated. Especially the tubs/showers. Also there are no fans in the bathroom to circulate air.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
location was perfect amazing lobby stunning hotel.
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location
Windows cant be open, so it is stinky and not fresh air. Windows completly dirty. We booked suite, because there were 4 of us, and extra beds are really, really bad and uncofrtable.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Beautiful decor in and out, great location and very welcoming feel from all staff members we encountered.
Bathroom was a little dated
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Location is fantastic Staff is very friendly Restaurant is very good Breakfast is excellent
Strange problem with the TV in that it would come on on its own= at any time- even at $am. That connect is Netflix or YouTube was not always reliable. The chairs in the breakfast room, just put those things on the bottom of the legs to muffle the sound. The chairs are comfortable but heavy. It would seem an easy fix. We booked through Booking.com come, just as we did last year. But the free taxi service to and from the airport to the hotel that they advertise is just not available when you try to book, It worked great last year, but big disappoint men this year. Also, the car the sent to pick us up to take us to Heathrow (that we had to pay for) could only fit our two large cases in the trunk, and the driver said he was not allowed to that our carry-on luggage in the car with us, meaning we had to then pay for a taxi to the airport- still waiting to see if they are going to refund us,
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
they upgraded our stay and decorated it nicely for my wife and son with some nice treats. This was a lovely surprise for all of us!
View from our window wasn't great and you could hear the bin men collecting the rubbish early in the morning.
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great value considering the location. Great to see the upgrades that are ongoing. The staff make this hotel for us with familiar faces at the front of house who we have known for more than 15 years.
Looking forward to enjoying the upgraded rooms which are long overdue.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
EVERYTHING
Nothing!
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
We stayed at the Dilly for my wife's 50th birthday & the room was beautifully decorated for us upon arrival! We visited the Ritz for afternoon tea so the location was perfect for the 10 minute walk there, and the tube station is just over the road.
Our toilet would not flush, but we did notify the staff who advised they would sort
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location couldn’t be better - walkable to all the best things! Staff were very helpful and friendly.
Overnight noise (reversing truck signals, clanking bottles) that kept us awake.
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
The main level and restaurant, lobby and bar area were extremely nice. The lady, Heather upon check in was a great asset to the hotel and a young lady who had just started in bar a few days before our stay was also one of their greatest assets. Lunch was very good. The public relations dies a great job on room to make you feel welcome and special.
Room was very small, lamp by bed could not be turned off unless you undid the light bulb. They came to fix it, but took it away and did not replace. The hot water in sink did not work they came twice to fix it, but the fix left us with hot water that went on but then turned itself off. The mattress on bed had some kind of topper that appeared to be very cheap.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The hotel is in a great location and the room was perfect. The staff left us a nice surprise of chocolate covered strawberries and chocolate treats to welcome us. Breakfast in the morning was delicious and had all the makings to prep us for a day of exploring.
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Lobby is beautiful, the restaurant and bar also is pretty and so is the terrace space
Construction across the street, rooms are OLD and small and have all kinds of nails poking out and cuts in the carpet and haven’t been painted in YEARS
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The best location !!!, very friendly staff.
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location was great
Rooms are old. Also cleaning is not a standard for a 5 star hotel. The toilet flush is weak despite the fact that I asked them to fix it but nothing was done! Also the net signal in the rooms is weak
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Area information

    Airports Show all on map »

    • London City Airport - 8.20 mi
    • Northolt - 12.48 mi
    • Heathrow Airport - 14.16 mi
    • London Biggin Hill - 14.33 mi
    • Gatwick Airport - 25.08 mi
    • Luton Airport - 27.11 mi
    • Rochester - 29.63 mi
    • Stansted Airport - 30.44 mi
    • Farnborough - 31.96 mi
    • Blackbushe - 33.22 mi
    • London Southend Airport - 36.01 mi

    Museums

      Art Galleries Show all on map »
      • Royal Academy of Art - 693 f
      • Tryon & Swan Gallery - 0.22 mi
      • Waddington Galleries - 0.22 mi
      • Browse & Darby Gallery - 0.26 mi
      • Institute of Contemporary Arts - 0.29 mi
      • Cinch Gallery - 0.31 mi
      • Agnews Gallery - 0.32 mi
      • Fine Art Society - 0.33 mi

    Attractions/Entertainment

      Casinos Show all on map »
      • The Casino at the Empire - 0.25 mi

    Transport

      Train stations Show all on map »
      • Green Park - 0.32 mi
      • Leicester Square - 0.37 mi

    Other attractions

      Historical Buildings Show all on map »
      • St. Jamess Church - 299 f
      • Carlton House Terrace - 0.28 mi
      • Clarence House - 0.32 mi
      • St. James's Palace - 0.36 mi
      Monuments and Landmarks Show all on map »
      • Statue of Eros - 484 f
      • Piccadilly Circus - 532 f
      • Trafalgar Square - 0.35 mi
      • Charles I Statue - 0.37 mi
      Theatres Show all on map »
      • Criterion Theatre - 493 f
      • Piccadilly Theatre - 518 f
      • The Other Cinema - 999 f
      • Prince of Wales Theatre - 1,015 f
      • Comedy Theatre - 0.20 mi
      • Gielgud Theater - 0.21 mi
      • Queen's Theatre - 0.23 mi
      • Her Majesty's Theatre - 0.23 mi
      • Haymarket Theatre Royal - 0.23 mi
      • Lyric Theatre - 0.29 mi
      • Palace Theatre - 0.29 mi
      • Prince Edward Theatre - 0.34 mi
      Things to do Show all on map »
      • Apollo - 868 f
      • Gielgud - 0.29 mi
      • London Palladium - 0.36 mi
      Famous Streets Show all on map »
      • Shaftesbury Avenue - 0.26 mi
      • Carnaby Street - 0.29 mi
      • Wardour Street - 0.34 mi
      • Old Compton Street - 0.34 mi
      Beaches Show all on map »
      • Palm Beach Casino - 0.31 mi
      Shopping Center Show all on map »
      • The Mall London - 0.36 mi
      Other Show all on map »
      • Pepsi Trocadero - 643 f
      • Savile Row - 864 f
      • Burlington Arcade - 909 f
      • London Trocadero - 948 f
      • Haymarket - London - 956 f
      • Chinatown London - 0.24 mi
      • London String Of Pearls - 0.26 mi
      • Berwick Street Market - 0.26 mi
      • Royal Institution of Great Britain - 0.27 mi
      • Hamleys Toy Store - 0.29 mi

The Dilly

21 Piccadilly, London, England, W1J 0BH, United Kingdom