The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom
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Room
Room
Address
21 Piccadilly, London, England, W1J 0BH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Squash
- Private check-in/check-out
- Shared lounge/TV area
- indoor pool
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Pet basket
- Pet bowls
- Outdoor furniture
- Fitness classes
- Personal trainer
- Kids' pool
- Bike tours
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Food delivery
- Electronic room key
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Tour services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Lynsey (Solo Traveler)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Beautiful room decor and personal touches. Doorman was very friendly and knowledgeable offering advice on places to visit
We were looking forward to visiting the cocktail bar downstairs but it wasn't open on the 2 nights we stayed.
Abdullah (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The location and staff were superb
Clean and spacious rooms
The A/C was not good
Staff were kind enough to provide us with a Fan but I think A/C need to be improved
Better to improve isolation of rooms from street noise
Conor (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff were incredibly nice. The breakfast in the restaurant was also amazing
Kristine (Couple)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
It was very central, amazing staff, clean, good aircon and blackout curtains, amazing entrance and bar area, safe lifts, calm pool area, nice gym. Anhelina prepared our room really well, made us feel very welcome and special.
The floor in the room was very creaky, so that was very annoying.
Caroline (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Wonderful Stay great location lots of renovations that they seemed to deal with well
Jessica (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff went above and beyond to make sure we enjoyed our visit, celebrated our special moments, and provided any missing item we needed. The concierge even took group photos for us!
Would have loved for the bathrooms to be more updated. Especially the tubs/showers. Also there are no fans in the bathroom to circulate air.
Michelle (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
location was perfect amazing lobby stunning hotel.
Uros (Solo Traveler)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location
Windows cant be open, so it is stinky and not fresh air. Windows completly dirty. We booked suite, because there were 4 of us, and extra beds are really, really bad and uncofrtable.
Darren (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Beautiful decor in and out, great location and very welcoming feel from all staff members we encountered.
Bathroom was a little dated
Duncan (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Location is fantastic
Staff is very friendly
Restaurant is very good
Breakfast is excellent
Strange problem with the TV in that it would come on on its own= at any time- even at $am.
That connect is Netflix or YouTube was not always reliable.
The chairs in the breakfast room, just put those things on the bottom of the legs to muffle the sound. The chairs are comfortable but heavy. It would seem an easy fix.
We booked through Booking.com come, just as we did last year. But the free taxi service to and from the airport to the hotel that they advertise is just not available when you try to book, It worked great last year, but big disappoint men this year. Also, the car the sent to pick us up to take us to Heathrow (that we had to pay for) could only fit our two large cases in the trunk, and the driver said he was not allowed to that our carry-on luggage in the car with us, meaning we had to then pay for a taxi to the airport- still waiting to see if they are going to refund us,
Rian (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
they upgraded our stay and decorated it nicely for my wife and son with some nice treats. This was a lovely surprise for all of us!
View from our window wasn't great and you could hear the bin men collecting the rubbish early in the morning.
James D. (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Great value considering the location. Great to see the upgrades that are ongoing. The staff make this hotel for us with familiar faces at the front of house who we have known for more than 15 years.
Looking forward to enjoying the upgraded rooms which are long overdue.
Karen (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
EVERYTHING
Nothing!
Martyn (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
We stayed at the Dilly for my wife's 50th birthday & the room was beautifully decorated for us upon arrival! We visited the Ritz for afternoon tea so the location was perfect for the 10 minute walk there, and the tube station is just over the road.
Our toilet would not flush, but we did notify the staff who advised they would sort
Pamela (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location couldn’t be better - walkable to all the best things! Staff were very helpful and friendly.
Overnight noise (reversing truck signals, clanking bottles) that kept us awake.
Barbara (Couple)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
The main level and restaurant, lobby and bar area were extremely nice. The lady, Heather upon check in was a great asset to the hotel and a young lady who had just started in bar a few days before our stay was also one of their greatest assets. Lunch was very good. The public relations dies a great job on room to make you feel welcome and special.
Room was very small, lamp by bed could not be turned off unless you undid the light bulb. They came to fix it, but took it away and did not replace. The hot water in sink did not work they came twice to fix it, but the fix left us with hot water that went on but then turned itself off. The mattress on bed had some kind of topper that appeared to be very cheap.
luchinivt (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The hotel is in a great location and the room was perfect. The staff left us a nice surprise of chocolate covered strawberries and chocolate treats to welcome us. Breakfast in the morning was delicious and had all the makings to prep us for a day of exploring.
Adi (Couple)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Lobby is beautiful, the restaurant and bar also is pretty and so is the terrace space
Construction across the street, rooms are OLD and small and have all kinds of nails poking out and cuts in the carpet and haven’t been painted in YEARS
Maya (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The best location !!!, very friendly staff.
Eihab (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location was great
Rooms are old. Also cleaning is not a standard for a 5 star hotel. The toilet flush is weak despite the fact that I asked them to fix it but nothing was done! Also the net signal in the rooms is weak
Thank you for your information!
Area information
- London City Airport - 8.20 mi
- Northolt - 12.48 mi
- Heathrow Airport - 14.16 mi
- London Biggin Hill - 14.33 mi
- Gatwick Airport - 25.08 mi
- Luton Airport - 27.11 mi
- Rochester - 29.63 mi
- Stansted Airport - 30.44 mi
- Farnborough - 31.96 mi
- Blackbushe - 33.22 mi
- London Southend Airport - 36.01 mi
- Royal Academy of Art - 693 f
- Tryon & Swan Gallery - 0.22 mi
- Waddington Galleries - 0.22 mi
- Browse & Darby Gallery - 0.26 mi
- Institute of Contemporary Arts - 0.29 mi
- Cinch Gallery - 0.31 mi
- Agnews Gallery - 0.32 mi
- Fine Art Society - 0.33 mi
- The Casino at the Empire - 0.25 mi
- Green Park - 0.32 mi
- Leicester Square - 0.37 mi
- St. Jamess Church - 299 f
- Carlton House Terrace - 0.28 mi
- Clarence House - 0.32 mi
- St. James's Palace - 0.36 mi
- Statue of Eros - 484 f
- Piccadilly Circus - 532 f
- Trafalgar Square - 0.35 mi
- Charles I Statue - 0.37 mi
- Criterion Theatre - 493 f
- Piccadilly Theatre - 518 f
- The Other Cinema - 999 f
- Prince of Wales Theatre - 1,015 f
- Comedy Theatre - 0.20 mi
- Gielgud Theater - 0.21 mi
- Queen's Theatre - 0.23 mi
- Her Majesty's Theatre - 0.23 mi
- Haymarket Theatre Royal - 0.23 mi
- Lyric Theatre - 0.29 mi
- Palace Theatre - 0.29 mi
- Prince Edward Theatre - 0.34 mi
- Apollo - 868 f
- Gielgud - 0.29 mi
- London Palladium - 0.36 mi
- Shaftesbury Avenue - 0.26 mi
- Carnaby Street - 0.29 mi
- Wardour Street - 0.34 mi
- Old Compton Street - 0.34 mi
- Palm Beach Casino - 0.31 mi
- The Mall London - 0.36 mi
- Pepsi Trocadero - 643 f
- Savile Row - 864 f
- Burlington Arcade - 909 f
- London Trocadero - 948 f
- Haymarket - London - 956 f
- Chinatown London - 0.24 mi
- London String Of Pearls - 0.26 mi
- Berwick Street Market - 0.26 mi
- Royal Institution of Great Britain - 0.27 mi
- Hamleys Toy Store - 0.29 mi
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The Dilly
21 Piccadilly, London, England, W1J 0BH, United Kingdom