Lansbury Heritage Hotel
117 Poplar High Street, London, England, E14 OAE, United Kingdom
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
117 Poplar High Street, London, England, E14 OAE, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Private check-in/check-out
- On-site parking
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Key access
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Parking available (charges may apply)
Airports Show all on map »
- London City Airport - 3.01 mi
- London Biggin Hill - 12.49 mi
- Northolt - 17.57 mi
- Heathrow Airport - 19.30 mi
- Rochester - 24.85 mi
- Gatwick Airport - 26.06 mi
- Stansted Airport - 28.11 mi
- Luton Airport - 29.42 mi
- London Southend Airport - 30.86 mi
- Farnborough - 36.54 mi
Museums
- Museum of London Docklands - 0.36 mi
- Museum in Docklands - 0.39 mi
- Pumphouse Educational Museum - 1.01 mi
- Museum of Culinary History and Alimentation - 1.28 mi
Click here to leave your opinion >>
Nicky (review category business travellers)
stayed in July, 2025
Guest Score 7 out of 10
Good
Very clean and the room was lovely.
Had booked parking and told them it was a van in advance. When I turned up, there was no way it was going to fit. BE AWARE - THE CAR PARK IS VERY SMALL AND EXTREMELY DIFFICULT TO MANOUVRE IN. I also had a parcel delivered for me which was lost for 24 hours but luckily found in the end. Plumbing needs an overhaul. All sorts of noises coming from it during the night and shower took an age to drain. My colleague had some very unpleasant smells coming from the shower tray in his room (Disabled room) Also we arrived back at 11:30pm after a long days work at an exhibition only to find we had been locked out with no way of getting in (even though they said it was manned 24/7). Luckily the restaurant downstairs was open so we went through the kitchen on a side street and was able to get to the lobby that way. Staff were friendly enough but it all seems rather chaotic and disorganised there.
Robert (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Very clean and well presented hotel.
Initially put me in a disabled room which I wasn't previous made aware of, however this was changed quickly and without any fuss.
Thabani (solo traveller)
stayed in July, 2025
Guest Score 7 out of 10
Good
G.ross (young couple)
stayed in July, 2025
Guest Score 7 out of 10
Good
The club rooms are great, very spacious (I was uable to upgrade once I arrived at the hotel). Staff answered all questions and were quite helpful.
The lack of smart TVs - it’s 2025 allow me to watch some Netflix on my break.
Monique (young couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Breakfast was too basic and very limited. We had to wait for eggs everyday as they were never ready. Not enough bread, rolls and delicacies which would have made the breakfast perfect. You should improve on more food.
I did not like presenting my ID to the reception as we are both U.K. citizens and we live in UK. I have already fully paid. I didn’t also like leaving a deposit. What was that for? We have stayed in five star high quality London hotels and deposit was never asked. It is not necessary for a small hotel. The room was too hot. The Air Con is not powerful enough. It keeps cutting out. No windows to open for fresh air.
Amy (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Aaron (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Samantha (young couple)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
Narinder (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Beautiful boutique hotel with a magical place in history. Difficult to believe this was someone's home. Staff very attentive especially Ernest Knox and loved Mansi's cheekiness. Even adapted to my specific breakfast needs and arrangements - thank you
Cooling system struggled with the extreme heat
Daniel (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
very comfortable and the staff are all very nice and helpful
Karly (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Kenneth (group)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Very well presented boutique style hotel very welcoming. The Staff were very friendly and helpful. Our room was comfortable spacious and finished to a high standard. The breakfast was very good buffet style. All tastes and preferences catered for.
The A/C operation in our room was complicated with no instructions. A simple on/off system would have made our stay more comfortable.
Clare (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The friendly, smiling staff.
A quiet bedroom.
Having a bathrobe to use.
The breakfast and delicious Indian meal.
Not having a price list for the mini bar.
Hindrik (solo traveller)
stayed in June, 2025
Guest Score 3 out of 10
Poor
Anonymous (solo traveller)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
update as of 22nd June -Ernest , a super star ( manager ) called me to resolve my concerns . He was empathetic and truly cared about my experience at the hotel as I was there for my birthday week. Very happy with the outcome . The hotel may be dated but the staff from reception to management on the ground are excellent . Thank you once again Ernest .
Can you provide a email address for your Guest relations team so I can contact them further to your response ??
Tejh is fantastic , attentive & professional . Amal is friendly and helpful too . Both Greeted with a friendly smile & goes above and beyond to keep the customer and their stay pleasant .
came here for my birthday week but left very disappointed
Hotel - dated and is a listed building so please be warned you cannot open the windows in any of the rooms . This means it gets very stuffy and castrophobic in the room . I only stayed a few days but after my 3rd day I was ready to leave and go home . I wish I left on the first day so I could get a refund . Hotel owner needs to put this message on Booking . Com so guests are aware .
AC and heating - AC worked fine HOWEVER heating had a mind of its own and came on randomly. It’s 21 degrees in London and heating is not required . I heard from a guest that AC has not been working in room 308 - get it fixed management it’s morally wrong for paying guests .
Bathroom - the sink does not drain the water . I told the short Bangladeshi cleaner who works for room service . He wasn’t bothered and told me to let reception know . I also noticed he washed with water only the used tea and water glass cups . Hotel manager /owner - buy your cleaners some washing up liquid . This is unethical and unhygienic!
Room- basic and dirty stained carpet throughout the room . My room was not hoovered for my 3 day stay . The bath robes were dirty and I believe used by previous guests . Dirty furniture and curtains . Fridge temperature very warm . My ice cream melted had to throw it away . Be warned house keeping do not carry out cleaning and rush it . They are unhygienic and do not care about health and safety standards .
Reception area - there is a very disgusting fragrance smell , it stinks and gave me along with other guests who I met during my stay a headache . Throw the diffuser and fragrance cabinet in the bin and instead buy a water filter for all guest to use .
Spa- somewhat pleasant HOWEVER on 2 occasions the sauna was off
Anonymous (young couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Elaine (family with young children)
stayed in June, 2025
Guest Score 7 out of 10
Good
There was a problem with the Air Conditioning so the room I booked wasn't available and it was a very warm night. However, the Manager Ernest Knox was very helpful and he and his staff went out of their way to be as helpful as possible in arranging an alternative room and complimentary breakfast. Although it was disappointing, Ernest was very accommodating and very professional in his manner and did everything possible to improve my stay.
Serena (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Lovely room which was spotless. Staff were very polite and supportive of our early departure. We will definitely return for a longer stay. Thankyou!
Evandro (family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Excellent hotel, little far from tourist center, but you can get 1 bus to reach the center of the city
Chalan (young couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 3.01 mi
- London Biggin Hill - 12.49 mi
- Northolt - 17.57 mi
- Heathrow Airport - 19.30 mi
- Rochester - 24.85 mi
- Gatwick Airport - 26.06 mi
- Stansted Airport - 28.11 mi
- Luton Airport - 29.42 mi
- London Southend Airport - 30.86 mi
- Farnborough - 36.54 mi
- Museum of London Docklands - 0.36 mi
- Museum in Docklands - 0.39 mi
- Pumphouse Educational Museum - 1.01 mi
- Museum of Culinary History and Alimentation - 1.28 mi
- North Greenwich - 1.02 mi
- Canning Town - 1.07 mi
- Canning Town Station - 1.08 mi
- Bromley-by-bow - 1.09 mi
- Bow Road - 1.28 mi
- Mile End - 1.35 mi
- West Ham - 1.58 mi
- Canary Wharf Tower - 0.33 mi
- Millennium Dome - 0.97 mi
- Old Operating Theatre - 1.50 mi
- Canada Place Mall - 0.33 mi
- ExCEl London Centre - 0.62 mi
- Crossharbour & London Arena DLR - 0.90 mi
- O2 Arena - 0.97 mi
- London Docklands Visitor Centre - 0.79 mi
- Limehouse - 0.84 mi
- Limehouse Station - 1.06 mi
- Bow Church DLR - 1.32 mi
- Regent's Park - 1.20 mi
- Island Gardens - 1.54 mi
- ExCel Exhibition Centre - 1.50 mi
- Poplar DLR - 617 f
- All Saints DLR - 972 f
- West India Quay DLR - 0.26 mi
- One Canada Square - 0.30 mi
- Canary Wharf DLR - 0.34 mi
- Blackwall DLR - 0.38 mi
- Langden Park DLR - 0.42 mi
- Heron Quays DLR - 0.47 mi
- Westferry DLR - 0.47 mi
- East India DLR - 0.57 mi
- South Quay DLR - 0.61 mi
- Docklands - 0.74 mi
- Docklands Sailing & Watersports Centre - 0.86 mi
- The O2 - 0.91 mi
- Devons Road DLR - 0.94 mi
- Bromley By Bow - 1.10 mi
- Canning Town - 1.10 mi
- Mudchute DLR - 1.22 mi
- Bow Road - 1.31 mi
- Excel Centre - 1.32 mi
- Bow - 1.33 mi
- Mile End - 1.36 mi
- Mudchute Community Farm - 1.44 mi
- Royal Victoria DLR - 1.46 mi
- West Ham - 1.59 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Shopping Center Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Historical Buildings Show all on map »
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Lansbury Heritage Hotel
117 Poplar High Street, London, England, E14 OAE, United Kingdom