Lansbury Heritage Hotel
117 Poplar High Street, London, E14 OAE, United Kingdom
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Room
Room
Address
117 Poplar High Street, London, E14 OAE, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- Private check-in/check-out
- On-site parking
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Outdoor furniture
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Parking available (charges may apply)
Airports Show all on map »
- London City Airport - 3.01 mi
- London Biggin Hill - 12.49 mi
- Northolt - 17.57 mi
- Heathrow Airport - 19.30 mi
- Rochester - 24.85 mi
- Gatwick Airport - 26.06 mi
- Stansted Airport - 28.11 mi
- Luton Airport - 29.42 mi
- London Southend Airport - 30.86 mi
- Farnborough - 36.54 mi
Museums
- Museum of London Docklands - 0.36 mi
- Museum in Docklands - 0.39 mi
- Pumphouse Educational Museum - 1.01 mi
- Museum of Culinary History and Alimentation - 1.28 mi
Click here to leave your opinion >>
Maryam (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Location and welcoming Staff, Haresh was so helpful.. Thanks to him
Marilyn (Couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Breakfast was good and the staff in the kitchen were pleasant and helpful.
Aesthetics
Bed linen was dirty but masked by the decorative ensemble provided for the birthday.
Spa facilities was poor. Spa facilities are not as advertised online. Inadequate staffing and knowledge of spa facilities. Lack of information upon checking in to say spa facilities were inoperable, not giving the customer an opportunity to cancel and go elsewhere.
Staff were not attentive and more or less invisible due to watching the world cup. Staff lacked attention to detail.
No hot water in the evening for shower only in the morning. This was communicated only for the morning by reception but failed to inform about the evening. Which hotel has inadequate hot water services?
Car parking was non existent!! However looking out from the top floor, I noticed several empty spaces.
Poor customer service and was challenging finding an intelligible member of staff who was honest. Too much dramatics when they are fully aware about their ineffective spa facilities.
Health and safety hazards with abandoned trolleys blocking lift access, cleaning materials and tools left on stairwells/emergency exits. The attention given to other guests whereas we were left abandoned, unnoticed and invisbile as if our needs didn't matter.
Claudia (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Beautiful building, clean, welcoming. I did not use the spa facilities. Good / nice cleaning and front desk staff.
Breakfasts were the same every day, choices limited, coffee from a machine and just okay. No serving.
Kevin (Solo Traveler)
stayed in July, 2026
Guest Score 3 out of 10
Poor
Staff were nice and attempted to be helpful in solving the property's problems. Room was clean and the octagonal suite was unique.
AC could not cool the room at all - it would blow cool air but not at a volume high enough to reduce the room temp below 24C. It also shut off spontaneously during the night despite not hitting target temperature. There were 3 different controls for the AC unit and all read different temperatures for both target and current room temperature - apparently the TV has the master control which does not match up with the typical guests assumptions. Wifi was horrid despite the high speed - frequent disconnects makes it unusable for work calls of any sort. Bathroom is quite cramped and the water flow is poor - water runs to only one of the sink or the shower/tub at a time.
Anna (Group Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location was good to ExCel London Exhibition Center, Staff was very helpful, esp. Mostafa at the reception was always ready to help us.
The bathroom in the octogonal room is too small
Amanda (Group Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Beautiful building very clean and well maintained.
Nothing well located and central very close to shopping and food. The staff were amazing from checking to checkout they could not be more helpful and friendly went above and beyond. Requested rooms near each other as had an elderly relative with us and were happy to oblige. Well informed when we checked in.
Special thank you to Anurag and all the staff ex excellent 5 stars
Michael (Solo Traveler)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Lovely building, amazing value for london ,grand staircase in the entrance the rooms are really good ,I would definitely be looking at availability of this hotel whenever we go to London again .
Nothing
Thuwaini (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel,Very clean, great service, and friendly staff. Big thanks to Harsh for the wonderful hospitality. Highly recommended
Thuwaini (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent hotel, Very clean, great service, and friendly staff. Big thanks to Harsh for the wonderful hospitality. Highly recommended
Subrata (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
clean rooms, friendly staff and overall nice experience
everything was good
Bogdan M. D. (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very nice location, good breakfast and comfortable beds
We arrived late and couldn't find a table for having dinner
Fernanda (Solo Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
15 minutes walk from canary wharf
The room did not have a luggage stand, so it had to stay layed in the floor. Even though I asked , the hotel could not provide me with a luggage stand.
Henry (Solo Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The hotel is to an excellent standard of finish and represents great value for money close to The City.
Karen (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location .food... hotel was fantastic
Nothing
Andy (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Convenient location for me.
Would have liked more info about the restaurant - didn’t realise there was one, heavy reliance on using the tv for hotel info which isn’t my thing.
NANCY (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The restaurant is excellent—best Indian dinner ever! Breakfast had lots of choices, including Indian, which we enjoyed very much.
MICHAEL (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Ernest Knox, great guy!
Karen (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
It was very peaceful. Staff member very pleasant.
Raymond (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Nadia W. (Couple)
stayed in October, 2025
Guest Score 5 out of 10
Fair
Nothing, I would not recommend this place to anyone I know. From the outside it looks like a beautifully restored historical building, and it's an a nice, quiet street. That's it - unfortunately once we stepped inside nothing was pleasant!
Firstly, this is advertised as easily accessible from tube station, however a construction site currently turns a 5 min walk into a 20 min walk, through a not so pleasant area... This should be considered in the price! Secondly, our room was on the ground floor and the smell of the restaurant was unbearable (so much that we could not fall asleep). We informed the staff at reception and they were going to speak to the manager and get back to us, which never happened. It was also very noisy, as groups of people leaving the restaurant were hanging out in the lobby area after 10pm and the staff at reception didn't bother asking them to be quiet to consider other guests, or even close the lobby doors to reduce noise - my husband had to do it, which was very uncomfortable. This is definitely NOT 4-star accommodation, and the price should be reduced to manage expectations!
Thank you for your information!
Area information
- London City Airport - 3.01 mi
- London Biggin Hill - 12.49 mi
- Northolt - 17.57 mi
- Heathrow Airport - 19.30 mi
- Rochester - 24.85 mi
- Gatwick Airport - 26.06 mi
- Stansted Airport - 28.11 mi
- Luton Airport - 29.42 mi
- London Southend Airport - 30.86 mi
- Farnborough - 36.54 mi
- Museum of London Docklands - 0.36 mi
- Museum in Docklands - 0.39 mi
- Pumphouse Educational Museum - 1.01 mi
- Museum of Culinary History and Alimentation - 1.28 mi
- North Greenwich - 1.02 mi
- Canning Town - 1.07 mi
- Canning Town Station - 1.08 mi
- Bromley-by-bow - 1.09 mi
- Bow Road - 1.28 mi
- Mile End - 1.35 mi
- West Ham - 1.58 mi
- Canary Wharf Tower - 0.33 mi
- Millennium Dome - 0.97 mi
- Old Operating Theatre - 1.50 mi
- Canada Place Mall - 0.33 mi
- ExCEl London Centre - 0.62 mi
- Crossharbour & London Arena DLR - 0.90 mi
- O2 Arena - 0.97 mi
- London Docklands Visitor Centre - 0.79 mi
- Limehouse - 0.84 mi
- Limehouse Station - 1.06 mi
- Bow Church DLR - 1.32 mi
- Regent's Park - 1.20 mi
- Island Gardens - 1.54 mi
- ExCel Exhibition Centre - 1.50 mi
- Poplar DLR - 617 f
- All Saints DLR - 971 f
- West India Quay DLR - 0.26 mi
- One Canada Square - 0.30 mi
- Canary Wharf DLR - 0.34 mi
- Blackwall DLR - 0.38 mi
- Langden Park DLR - 0.42 mi
- Heron Quays DLR - 0.47 mi
- Westferry DLR - 0.47 mi
- East India DLR - 0.57 mi
- South Quay DLR - 0.61 mi
- Docklands - 0.74 mi
- Docklands Sailing & Watersports Centre - 0.86 mi
- The O2 - 0.91 mi
- Devons Road DLR - 0.94 mi
- Bromley By Bow - 1.10 mi
- Canning Town - 1.10 mi
- Mudchute DLR - 1.22 mi
- Bow Road - 1.31 mi
- Excel Centre - 1.32 mi
- Bow - 1.33 mi
- Mile End - 1.36 mi
- Mudchute Community Farm - 1.44 mi
- Royal Victoria DLR - 1.46 mi
- West Ham - 1.59 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Monuments and Landmarks Show all on map »
Shopping Center Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Historical Buildings Show all on map »
National Parks Show all on map »
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Lansbury Heritage Hotel
117 Poplar High Street, London, E14 OAE, United Kingdom