Intercontinental London Park Lane
One Hamilton Place, London, England, W1V OQY, United Kingdom
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Room
Room
Address
One Hamilton Place, London, England, W1V OQY, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Thai
- Arabic
- Catalan
- Czech
- Dutch
- Finnish
- French
- German
- Greek
- Hindi
- Hungarian
- Italian
- Korean
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Turkish
- Filipino
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Chinese [Mandarin]
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Tour services
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Outdoor recreational features
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Anna M. (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent breakfast. Lovely balcony off room.
Needs a full length mirror in room.
Lateefa (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing actually the service is so bad
Samuel (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Nice
Nice
AMAL (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Clean
They took my tea makers without any notice or permission even they don’t keep a note for me I was searching for it for 2 days also the price is too much, number of water bottles per room is very small
ALKAHTANI (Solo Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location
It takes a long time for the front desk, concierge and in-room dining to answer. I have to call 2-3 times till they answer. Also, for a hotel in London, they have a very bad tea (inside the room and even for dine in)
Khaloud (Couple)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
The location is excellent and the hotel is elegant with good service. The staff were generally polite and the facilities were comfortable and clean.
When checking out, I was unexpectedly asked to pay an additional 5% per night. The staff said it was a “municipality or tourism fee required by the government,” but when I looked at the invoice, it was actually listed as a “discretionary service charge.” This was never mentioned anywhere during my Booking.com reservation or at check-in. My stay was fully paid in advance through Booking.com, yet I was told that all guests, even those who prepaid, must pay this extra amount at checkout.
I was also told this rule has been “implemented by the government since last year,” but after checking with official UK and Westminster sources, there is no such government or local tax in London. I visited another London hotel a few months ago, and they did not charge anything like this.
It’s very disappointing and feels misleading for a five-star property to present an optional hotel fee as if it were a mandatory government tax. Guests deserve transparency about all costs before booking, not surprise charges at checkout.
AHMAD (Family with young children)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location
Way too expensive!
Hadeel (Couple)
stayed in October, 2025
Guest Score 5 out of 10
Fair
We had a very disappointing experience during check-in. The staff member who handled our check-in gave us the wrong room number, and we suspect it might not have been a simple mistake. When we returned to the desk to fix it, he was nowhere to be found. We had to go to another staff member ( a lady which was so professional and kind), who then provided the correct room number/key card.
Our luggage delivery was delayed by more than half an hour (close to an hour). When it finally arrived, one bag was missing and the bags we received had been opened.
This raised serious concerns about the honesty and professionalism of the first staff member. We expect management to investigate this incident and take appropriate action to protect guests and their belongings.
Saman (Family with young children)
stayed in July, 2025
Guest Score 2 out of 10
Poor
Just location
It was not clean and very expensive
Michael (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
The staff is the main reason, but also the convenience of its location.
Nasib (Family with young children)
stayed in June, 2025
Guest Score 5 out of 10
Fair
We booked a suite and got the one of the suites that were not refurnished. Room looked old. The mayfair suites rooms were lovely and refurnished (we had family that booked that). Food at the hotel was delicious. I would recommend the mayfair rooms
Ben (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Maxim (Couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Jenanj (Group Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Everything was perfect from Check-in to Check-out. I booked a Cozy room (it was room # 873) and it was very nice and well-organized. Bed was very comfortable.
Staff were very friendly and smiling all the time.
Location of the hotel is very nice!
Fangjun (Group Traveler)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
location is good and overall service is fine.
the smell of the hotel is too strong that feel quick sick about it.
Ronan (Business Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Ting (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location is perfect. Service is great.
Faisal (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
M. (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Kwabena (Solo Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
The location of the hotel the rooms looked fairly old
Thank you for your information!
Area information
- London City Airport - 8.78 mi
- Northolt - 12.02 mi
- Heathrow Airport - 13.52 mi
- London Biggin Hill - 14.31 mi
- Gatwick Airport - 24.64 mi
- Luton Airport - 27.26 mi
- Rochester - 30.04 mi
- Stansted Airport - 31.07 mi
- Farnborough - 31.26 mi
- Blackbushe - 32.53 mi
- London Southend Airport - 36.64 mi
- Wellington Museum - 423 f
- Queens Gallery - 0.40 mi
- Agnews Gallery - 0.51 mi
- Royal Academy of Art - 0.57 mi
- Tryon & Swan Gallery - 0.57 mi
- Waddington Galleries - 0.57 mi
- Fine Art Society - 0.59 mi
- Browse & Darby Gallery - 0.59 mi
- Guards Museum - 0.60 mi
- Hyde Park Corner - 750 f
- Green Park - 0.38 mi
- Knightsbridge - 0.48 mi
- Victoria Railway Station - 0.61 mi
- Victoria Station - 0.64 mi
- Victoria Station - 0.65 mi
- London Victoria Station - 0.65 mi
- Apsley House - 136 f
- Grosvenor House Antiques Fair - 0.37 mi
- St. James's Palace - 0.46 mi
- Clarence House - 0.53 mi
- St. Jamess Church - 0.66 mi
- Hyde Park - 286 f
- Green Park - 993 f
- Mayfair - 0.36 mi
- Sloane Street - 0.61 mi
- Victoria London - 0.64 mi
- Palm Beach Casino - 0.42 mi
- Victoria Memorial - 0.42 mi
- Buckingham Palace - 0.64 mi
- Princess Diana/Dodi Fayed Memorial - 0.66 mi
- Victoria Palace Theatre - 0.56 mi
- Apollo Victoria Theatre - 0.65 mi
- The Mall London - 0.63 mi
- Wellington Arch - 740 f
- Hyde Park Corner - 746 f
- Curzon Mayfair - 0.21 mi
- Italian Cultural Institute - 0.31 mi
- Royal Academy of Arts - 0.31 mi
- Park Lane - London - 0.39 mi
- Changing of the Guard - 0.39 mi
- Clermont Club - 0.42 mi
- Royal Mews - 0.43 mi
- Knightsbridge Tube - 0.48 mi
- Grosvenor Square - London - 0.50 mi
- Harvey Nichols Knightsbridge - 0.50 mi
- Royal Institution of Great Britain - 0.51 mi
- Burlington Arcade - 0.55 mi
- Victoria Underground - 0.56 mi
- Victoria - 0.58 mi
- Savile Row - 0.63 mi
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Intercontinental London Park Lane
One Hamilton Place, London, England, W1V OQY, United Kingdom