Kensington Close Hotel
Wrights Lane, London, England, 00000, United Kingdom
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Room
Room
Address
Wrights Lane, London, England, 00000, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- On-site parking
- indoor pool
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Closet
- Daily Housekeeping
- English
- Czech
- French
- Hungarian
- Italian
- Lithuanian
- Polish
- Russian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- Shops on site
- Electric vehicle charging station
- Light therapy
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Grocery delivery
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Tennis court & equipment
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Cleaning products available
- Room service available
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Northolt - 10.36 mi
- London City Airport - 10.63 mi
- Heathrow Airport - 11.66 mi
- London Biggin Hill - 15.19 mi
- Gatwick Airport - 24.31 mi
- Luton Airport - 26.95 mi
- Farnborough - 29.54 mi
- Blackbushe - 30.72 mi
- Rochester - 31.69 mi
- Stansted Airport - 32.31 mi
- RAF Odiham - 37.20 mi
Museums
- Thackeray Gallery - 908 f
- Leighton House Museum and Art Gallery - 0.44 mi
- RCM Museum of Musical Instruments - 0.69 mi
- Natural History Museum - 0.72 mi
- Natural History Museum London - 0.76 mi
- London Science Museum - 0.81 mi
- Sikorski Museum - 0.85 mi
- Science Museum - 0.85 mi
Click here to leave your opinion >>
Mariana (Family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location
Seshendra (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
They were drilling on one of the rooms that woke me up.
Georges (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Clean and good customer service
Great service
Bait R. (Couple)
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
very small room not like photos in booking
dan (Solo Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
Hair in the bathroom
IBRAHIM (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
I think the staff were very good especially Ms. Roshani and Ms. Ankita where these two girls were very dynamics with big smile on their faces to welcome and help all, this kind of attitude makes every gust as if he is the recognized gust.
the location of the Hotel was very convenient to a very populated area . shopping, restaurants and underground are very close the hotel. when I come to London for visit , this hotel will be first choice.
Abdulaziz A. S. (Group Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location and room size
No thing
JAMAL (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Location
Small bathroom with smallest sink ever, I wonder where they found if!
Eva (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Comfortable room and great location.
Breakfast was standard.
Erin (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location-facilities-staff-breakfast
Just like other reviewers, listing the room as a king standard was misleading. Bed was a queen or possibly a double. Loved the breakfast buffet but it could be changed every few days for Longer visits.
Hopkins (Family with young children)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
It was clean and the location was perfect
The TV had limited channels, there were some noises at night that kept us awake a beeping noise
Ajit (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Location
We asked for toileteries we had forgotten
Despite repeated reminders they did not bring it
We went to the reception to ask & they kept saying they would send it tl the room but did not
unknown (Couple)
stayed in November, 2025
Guest Score 2 out of 10
Poor
The location was very good.
When we first arrived, we were given a very poor room that looked nothing like the photos on Booking.com. I asked to change it, and the next room they offered had a bathtub full of dirt. After about an hour of waiting, they finally gave us a decent room. The housekeeping service was also disappointing — one day, they even left a mop inside our room.
Van D. G. (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Hannah (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
We liked everything!
Nothing to dislike
Intisaar (Solo Traveler)
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Location
Cleanliness, breakfast
Dennis (Family with young children)
stayed in October, 2025
Guest Score 7 out of 10
Good
Bath,breakfast
Swimming lessons in the swimming pool so did not get to use it
Donna-Marie (Solo Traveler)
stayed in October, 2025
Guest Score 2 out of 10
Poor
After a seven-hour drive to London, I was relieved to finally arrive. The Concierge was friendly and helpful, and the receptionist at check-out was polite, apologetic, and did her best to make amends by offering IHG points and a coffee voucher. The room was clean and tidy, and the location remains convenient for central London visits.
Unfortunately, the rest of my experience fell far short of expectations-particularly disappointing given that I had booked a Premium King Room. Nothing about the stay felt “premium.”
When I arrived, there was a queue of around ten people at reception, and this was the case every time I walked past. The reception staff looked disinterested and unapproachable, with no urgency to move the line along. After finally checking in, I was told I needed to speak to the Concierge to arrange parking, meaning I had to join another queue-not exactly the welcome I needed after such a long journey.
When I reached my room, I was surprised by how basic and small it was for a “Premium King.” The bathroom was tiny-barely enough space to turn around, with no shelves to place toiletries and such limited space that you could touch the sink in front of you from the toilet.
Worse still, the room was freezing cold. The air conditioning was stuck on cold air, and despite several calls to reception (using a broken, crackling phone), I was repeatedly told that maintenance had already fixed it-even though they clearly hadn’t. After being fobbed off multiple times, I gave up and endured a sleepless night in a freezing room.
In the morning, things didn’t improve. The overhead shower had almost no pressure, forcing me to use the handheld one. Also the shower screen didn’t meet the edge of the bath, so water went all over the floor.
By checkout, I was too tired to go over every issue, but I did mention the air conditioning. Thankfully, the morning receptionist was friendly and genuinely helpful, offering 5,000 IHG points and a coffee voucher as a gesture of goodwill-though in hindsight, that’s worth very little compared to the disruption.
Overall, this stay was a huge disappointment, especially compared to my experience last year, which was excellent. The room standard, maintenance, and customer service have all clearly declined. Unless there are major improvements, I’ll be staying elsewhere.
Gill (Group Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
location
Murtadha (Group Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Excellent location, highly equipped gym
Very comfortable and quiet place
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Area information
- Northolt - 10.36 mi
- London City Airport - 10.63 mi
- Heathrow Airport - 11.66 mi
- London Biggin Hill - 15.19 mi
- Gatwick Airport - 24.31 mi
- Luton Airport - 26.95 mi
- Farnborough - 29.54 mi
- Blackbushe - 30.72 mi
- Rochester - 31.69 mi
- Stansted Airport - 32.31 mi
- RAF Odiham - 37.20 mi
- High Street Kensington - 225 f
- Gloucester Road - 0.55 mi
- Earl's Court - 0.60 mi
- Notting Hill Gate - 0.66 mi
- Kensington (Olympia) - 0.74 mi
- Kensington Olympia Train Station - 0.77 mi
- Kensington Station - 0.78 mi
- Queensway - 0.78 mi
- West Kensington - 0.86 mi
- Bayswater - 0.89 mi
- West Brompton - 0.89 mi
- Kensington Roof Gardens - 433 f
- Roof Gardens - 520 f
- Kensington Gardens - 0.74 mi
- Thackeray Gallery - 908 f
- Leighton House Museum and Art Gallery - 0.44 mi
- RCM Museum of Musical Instruments - 0.69 mi
- Natural History Museum - 0.72 mi
- Natural History Museum London - 0.76 mi
- London Science Museum - 0.81 mi
- Sikorski Museum - 0.85 mi
- Science Museum - 0.85 mi
- Kensington High Street - 424 f
- Linley Sambourne House - 959 f
- Kensington Palace - 0.42 mi
- Baden-Powell House - 0.67 mi
- Commonwealth Institute - 0.70 mi
- Opera Holland Park - 0.25 mi
- Holland Park - 0.74 mi
- Hyde Park and Kensington Gardens - 0.80 mi
- Royal College of Art - 0.67 mi
- Imperial College - 0.76 mi
- Prince Albert Memorial - 0.67 mi
- Natural History Museum - 0.76 mi
- Royal Albert Hall - 0.74 mi
- Olympia Exhibition Hall - 0.76 mi
- Proms - 0.74 mi
- Earls Court Exhibition Centre - 0.77 mi
- Olympia Exhibition Centre - 0.78 mi
- Richmond Park Assn Golf Club - 0.76 mi
- 22 Hyde Park Gate - 0.49 mi
- Gloucester Road - 0.54 mi
- The Minema - 0.58 mi
- Notting Hill Coronet - 0.66 mi
- Notting Hill Gate - 0.67 mi
- Kensington - 0.76 mi
- Queensway - 0.77 mi
- Olympia Conference Centre - 0.84 mi
- West Brompton - 0.88 mi
- Bayswater - 0.90 mi
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Kensington Close Hotel
Wrights Lane, London, England, 00000, United Kingdom