Hilton London Kensington Hotel
179 199 Holland Park Avenue, London, England, W11 4UL, United Kingdom
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179 199 Holland Park Avenue, London, England, W11 4UL, United Kingdom
Located in the Royal Borough of Kensington and Chelsea, Hilton London Kensington is ideally located in the leafy district of Holland Park, just a 5-minute walk from Westfield London and excellent transport links into Central London. Whether you're visiting for a family getaway, a city break or a business trip, the hotel offers a range of comfortable and stylish accommodations options, including contemporary guest rooms, spacious suites and family-friendly interconnecting rooms. All rooms feature flat-screen TVs, tea and coffee-making facilities, complimentary toiletries and Wi-Fi access. Start the day with a hearty buffet breakfast at WestEleven Restaurant, while the stylish Avenue Bar & Lounge offers an à la carte menu, drinks and light bites throughout the day. Shepherd's Bush Underground and rail stations, as well as the beautiful Holland Park, are just a 5-minute walk away. Kensington Gardens, Hyde Park and many of London's iconic attractions are easily accessible, making Hilton London Kensington the perfect base for exploring the capital.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • shuttle service
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Dutch
  • French
  • German
  • Italian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Room so small and the bathroom is so tiny for a top hotel.
The room size is small and almost a non-existent wardrobe.
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
The property is very well located very short walk to Sheperd’s Bush station,buses and Westfield. Kelly on reception was very helpful welcoming and helpful.
Nothing really it is what you’d expect a large hotel chain with lots of groups etc and the usual small rooms but the location is great and it has everything you’ll need especially luggage storage if you need.
stayed in November, 2026
Guest Score 3 out of 10
Poor
Location
Poor service, poor plumbing cold over cooked breakfast
stayed in November, 2026
Guest Score 7 out of 10
Good
The towel hanger was broken, sink was clogged
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Staff are helpful. The location is good, and the breakfast is good too. There is a storage where we could leave our luggage.
No swimming pool or Spa services. With this big chain, you'd expect this amenity too. The heating did not work properly.
stayed in November, 2026
Guest Score 8 out of 10
Very Good
I ordered a Queen size bed but as I arrived early and preferred not to wait the Double offered was fine. First floor was fine but the furthest room from the lifts! At least it kept my steps up. Apart from one incident stated below the whole of the Staff were very friendly and welcoming creating a great atmosphere.
I went into the Bar/Lounge at 2pm and from the man at the till I ordered a Beer and some chicken wings (£17). he reached behind grabbed a bottle and glass and took the top off the bottle. he then entered my order in the till and handed me a bill for £19.21! I notice it said "Service Charge" and was NOT happy. I said so and held out my £20 note, he stared at me emotionless and eventually I said "keep the change!" It was only when I grabbed table and read the menu it stated "A service charge of 12.5% is added to your bill, BUT this is discretionary". Had I known this I would have refused the payment but as it was the member of Staff gave NO intimation. Consequently I went out elsewhere for dinner. I am not an American or a Tourist and hate these extra unnecessary charges! It spoilt my Hilton experience.
stayed in November, 2026
Guest Score 8 out of 10
Very Good
room, location
fitness was a bit outdated and underwhelming
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Friendly,helpful staff,clean comfortable and quiet room in a good location.
No complaints at all
stayed in November, 2026
Guest Score 8 out of 10
Very Good
great service, quiet room, exceptional breakfast
pillows and bed not as comfortable as id hoped, room was a bit stuffy and air con didnt seem to make any difference. bathroom tiny. shower head dribbling
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
The reception staff very friendly and receptive
stayed in November, 2026
Guest Score 7 out of 10
Good
The location was too far from all the main attractions in London but we liked the shopping centre round the corner.
The only thing that was annoying that one day we came back to our room not cleaned that day no bed made or anything. No replenished refreshments either. So that was a little disappointing
stayed in November, 2026
Guest Score 7 out of 10
Good
Only location
Room are very small and not up to the mark . Locks are not good in shape
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
I loved the breakfast and the bed
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Reasonably quiet area. Close to shopping mall
Rooms q as a bit small. Not exactly what I expected.
stayed in November, 2026
Guest Score 8 out of 10
Very Good
good location within a nice area . allowed us to check in at 10am which was great
shower wasn't great
stayed in November, 2026
Guest Score 5 out of 10
Fair
Staff were friendly and efficient
stayed in November, 2026
Guest Score 1 out of 10
Very Poor
Breakfast only
Hi, I'm currently staying at the Hilton London Kensington Hotel and I'm extremely displeased with my experience. The check-in process was uncomfortable, as the staff assumed my friend and I were in a single room without asking. Additionally, we faced issues with the WiFi, and the bedding was inadequate, leaving me cold. The room was also not up to the standards I expect from a Hilton 4-star hotel. I would like to discuss these concerns directly with an agent. Could you please assist me with this? I also have pictures of my stay thank you
stayed in November, 2026
Guest Score 2 out of 10
Poor
Downstairs was very mordern, breakfast was great and staff polite and helpful
The room we had was so small and cramped it made it difficult to move around without bumping in to things. The room was very outdated with mould showing in the bathroom which agiain was tight and cramped. Dust along the edges of the carpet. No usb/c charging in the room so had to buy a plug. The air-conditioning/fan worked for less than a minute before switching off so the room was very hot!!!! None of the doors had a soft close so heard every door BANG shut throughout the night.
stayed in November, 2026
Guest Score 5 out of 10
Fair
Convenient location for Kensington and Holland Park
Interior sadly dated
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Great staff, Location, facilities and overall vibe of the hotel
Guest reviews
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Area information

    Airports Show all on map »

    • Northolt - 9.38 mi
    • Heathrow Airport - 10.82 mi
    • London City Airport - 11.53 mi
    • London Biggin Hill - 16.06 mi
    • Gatwick Airport - 24.69 mi
    • Luton Airport - 26.36 mi
    • Farnborough - 28.97 mi
    • Blackbushe - 30.04 mi
    • Stansted Airport - 32.54 mi
    • Rochester - 32.66 mi
    • RAF Odiham - 36.59 mi

    Transport

      Train stations Show all on map »
      • Shepherd's Bush Railway Station - 832 f
      • Shepherd's Bush (Central) - 0.20 mi
      • Kensington Station - 0.47 mi
      • Kensington (Olympia) - 0.53 mi
      • Kensington Olympia Train Station - 0.53 mi
      • Shepherd's Bush (H&C) - 0.54 mi
      • Goldhawk Road - 0.59 mi
      • Latimer Road - 0.60 mi
      • White City - 0.64 mi
      • Notting Hill Gate - 0.78 mi
      • Ladbroke Grove - 0.85 mi
      • Hammersmith (H&C) - 0.92 mi
      • Hammersmith (District & Piccadilly) - 0.98 mi
      • High Street Kensington - 0.99 mi
      • Barons Court - 1.02 mi

    Museums

      Art Galleries Show all on map »
      • Leighton House Museum and Art Gallery - 0.66 mi
      • Caelt Gallery - 0.90 mi
      • Museum of Brands - 0.92 mi
      • Judith Clark Costume Gallery - 0.99 mi
      • Pearson Gallery - 1.01 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Kensington Roof Gardens - 0.94 mi
      • Roof Gardens - 0.96 mi

    Other attractions

      National Parks Show all on map »
      • Holland Park - 0.25 mi
      • Opera Holland Park - 0.78 mi
      Monuments and Landmarks Show all on map »
      • BBC Television Centre - 0.57 mi
      Theatres Show all on map »
      • Olympia Exhibition Hall - 0.63 mi
      Things to do Show all on map »
      • Olympia Exhibition Centre - 0.65 mi
      Historical Buildings Show all on map »
      • Commonwealth Institute - 0.68 mi
      • Linley Sambourne House - 0.79 mi
      Colleges and Universities Show all on map »
      • Loftus Road Stadium - 0.84 mi
      Golf Courses Show all on map »
      • Richmond Park Assn Golf Club - 0.85 mi
      Famous Streets Show all on map »
      • Kensington High Street - 0.91 mi
      Other Show all on map »
      • Shepherds Bush - 962 f
      • Shepherd's Bush (Central line) - 0.20 mi
      • Kensington - 0.53 mi
      • Shepherd's Bush Market (Hammersmith and Circle lines) - 0.54 mi
      • Wood Lane - 0.54 mi
      • Goldhawk Road - 0.59 mi
      • Latimer Road - 0.62 mi
      • White City - 0.66 mi
      • Olympia Conference Centre - 0.71 mi
      • Portobello Road Market - 0.75 mi
      • Notting Hill Coronet - 0.78 mi
      • Notting Hill Gate - 0.79 mi
      • Loftus Road - 0.84 mi
      • Ladbroke Grove - 0.86 mi
      • Hammersmith - 0.96 mi
      • Hammersmith (District & Piccadilly lines) - 0.98 mi
      • Westbourne Grove - 0.98 mi
      • Barons Court - 1.01 mi

Hilton London Kensington Hotel

179 199 Holland Park Avenue, London, England, W11 4UL, United Kingdom