Grange City Hotel
8-14 Coopers Row, London, England, EC3N 2BQ, United Kingdom
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Room
Room
Address
8-14 Coopers Row, London, England, EC3N 2BQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Trouser press
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- indoor pool
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Visual aids Braille/Tactile signs
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Takeout dining services available
- Shuttle service (charges may apply)
Airports Show all on map »
- London City Airport - 5.66 mi
- London Biggin Hill - 13.33 mi
- Northolt - 14.94 mi
- Heathrow Airport - 16.69 mi
- Gatwick Airport - 25.56 mi
- Rochester - 27.32 mi
- Luton Airport - 28.03 mi
- Stansted Airport - 29.08 mi
- London Southend Airport - 33.46 mi
- Farnborough - 34.25 mi
- Blackbushe - 35.63 mi
Museums
- Whitechapel Art Gallery - 0.27 mi
- Bank of England Museum - 0.42 mi
- Whitechapel Arts Gallery - 0.44 mi
- London Dungeons - 0.52 mi
- Winston Churchills Britain at War Museum - 0.54 mi
- Britain at War Museum - 0.54 mi
Click here to leave your opinion >>
Penelope (Solo Traveler)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
The spa ladies were lovely and the room cleaning lady. Thank you for taking care of me.
Both Robes in room were too small. I was left waiting for 4 hours in my first attempt to get a larger size and told it was one size. Eventually I got one. Neighboring rooms smoking drugs where I was offered to change rooms but I didn’t want to pack to unpack and re pack again. It really spoilt my stay. The staff kept patrolling the floor to ensure it didn’t happen again.
Federico (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The location was great for getting to the sites. One bus less than a five minute walk gets you to Trafalgar Square and you can walk to all the other places like the theater district, Covent Garden, etc. around the hotel are pubs and cafes etc. The food at the restaurant was awesome as was the view from the room.
As others have said, the bathroom is a little dated. We had a leak in the ceiling and one day it rained all day and water came through. I mentioned it to the guest relations lady and she said they would send someone up right away, which they didn’t. I suspect they know of the leak and just figure the guests are passing rough and they feign ignorance every time. See the picture… it is not a new leak. I put down one of the robes to absorb the water and muffle the sound.
Jennifer (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location was excellent, centrally located, great view of the London Bridge and Thames River. Rooms were spacious and comfortable beds!
The highlight and what made the hotel great was the service; especially Jaz the concierge was awesome!! He went the extra mile to assist us, from making great recommendations, securing bus tour and theater tickets!
The property was great, but Leo’s restaurant food, bar and, breakfast was just ok.
Cynthia (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Room was spacious and had a great view of the Roman Wall and the Tower Bridge.
Michelle (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff and the view
Nothing
unknown (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everyone was very friendly and helpful with everything we ask for. We were a little bit early and they did everything they could to make us comfortable until we could get into our room. The staff was very helpful with how to get around London. I was disappointed about the free transportation to the hotel from the airport. No one seemed to know about that. I chose this hotel for a second time because that was a nice perk but did not receive reimbursement for my travel. Thank you so much. enjoy our time in London.
The staff and the location
Heather (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
It was a safe and clean, reliable space to come back to, thank you.
Chgogrrl (Solo Traveler)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
location near tube station was very useful. nice restaurants nearby in Docklands. London bridge and tower are very close, though pretty much everything else is a tube ride or two away.
I paid 60 pounds extra to check in early and a got a small dark room immediately overlooking the street (privacy?), with a mushy mattress and NO HEAT (it's December!). They "upgraded" me to another room, slightly bigger. The heat controls did not work. Once those were fixed, the HEAT DID NOT WORK. They then "upgraded" me to a quiet and nice room with heat (!) that worked. Reception was wonderful and as helpful as they could be under the circumstances.
Lara A. (Family with young children)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location was good and Underground was near.
Lorraine (Group Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Kenneth (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
The staff at the Hotel and Restaurant were amazing. The Hotel is in a great location, two minute walk to Tower Station and has a restaurant on site. We booked our room that came with Breakfast, which met more than our expectations and was super convenient. Our room had a great view of the old Roman Wall located in the courtyard.
The Pillows! Not used to having such a hard pillow, but i got used to it. Also some could say the walls were a little thin on sound proofing, but I think it just might be some guests are not as courteous as others.
Hugo (Couple)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Location was OK, although with the new London road layout, a pain to get to by car.
Need a shower grab handle for safety. Their internet info says parking only for blue badge holders, which we could not find, so parked in the street.In the morning was shown the entrance, but its very crooked and hard to drive in, in a bigger car. Anyway, that evening, it was full of NON blue badge cars. I complained, and the gent on the desk, then said its for everyone, first come first served. I only booked this hotel because of their stated parking. It costs so much more by taxi, as so far out. Normally we stay on the Strand, or close by. End result, 4 parking tickets, due to their lies. Air con not working, so the evening gent brought us a portable heater, saying it would be fixed the next day- yes, you guessed - not fixed by the time we left.
Pamela (Family with young children)
stayed in December, 2025
Guest Score 3 out of 10
Poor
The location is excellent, could not be better. Loved the Roman wall view.
The room was abysmal – dated, run-down, funky bathroom.
Mya (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
I had 5 star service from the lady at the front desk who made my stay unforgettable. Her name is Negin and she is the reason we will rerurn. Such a gem !!!
I did not like my 1st room.
Glenn (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The view was a little disappointing as we got the tube as a view.
We couldn't open any windows and it was so stuffy in the room, the air con wouldn't turn off
Sudheesh (Solo Traveler)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Room 609, where I stayed, is right next to the lift, which made metallic rumbling noises throughout the night. When I reported the issue, the staff’s response was extremely poor and unhelpful.
Maribeth (Solo Traveler)
stayed in December, 2025
Guest Score 2 out of 10
Poor
Location
They put me in a makeshift room. It looked like it used to be a conference room. Also was handicapped accessible-which I didn't ask for. A big disappointment than previous stays at Leonardo hotels. Then there was a need to place a deposit before being able to open and store my personal food in their fridge. This several trips up and down the elevator & only one was working.
saad (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything the atmosphere the coziness
Nothing
Olivier (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location. Gym. Spa
Temperature control in the room. Noise of the fan.
Luisa F. (Solo Traveler)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Swimming pool
I have stayed at the Leonardo Royal Hotel several times before, and until now my experiences had always been positive. Unfortunately, this stay was unexpectedly disappointing and did not reflect the level of service I believed the hotel offered, especially to returning guests.
When I checked in, I told the receptionist that I would be going to the pool first before heading to my room. She kindly informed me that my luggage would be taken directly to my room. However, she did not inform me—at any point—that my room was located outside the main hotel building, in a completely separate structure that requires going outdoors and climbing several flights of stairs.
Because of this lack of information, I naturally assumed my room was in the same building where I had stayed on previous visits.
After finishing at the spa, with wet hair, I attempted to go up to my floor. Only then did a staff member tell me that the reason my floor did not appear was because my room was not in that building at all, but in an external annex that requires walking outside in the cold. By that time, the spa had already closed, so I could not dry my hair. I have a compromised immune system and can easily get sick from sudden exposure to cold air, so this was particularly worrying—and completely avoidable had I been properly informed.
Additionally, I have a chronic medical condition affecting my back and pelvic area that makes climbing stairs very difficult. My assigned room requires going up what feels like three to four flights of stairs, which is physically painful for me. No one at reception asked whether I could manage stairs or whether I had any health limitations, even though these factors can significantly affect a guest’s safety and comfort.
To be fair, one of the team members kindly offered to help me with my luggage during checkout the next day, but this does not change the fact that accessing the room itself is challenging for me regardless of whether I am carrying bags or not.
Thank you for your information!
Area information
- London City Airport - 5.66 mi
- London Biggin Hill - 13.33 mi
- Northolt - 14.94 mi
- Heathrow Airport - 16.69 mi
- Gatwick Airport - 25.56 mi
- Rochester - 27.32 mi
- Luton Airport - 28.03 mi
- Stansted Airport - 29.08 mi
- London Southend Airport - 33.46 mi
- Farnborough - 34.25 mi
- Blackbushe - 35.63 mi
- Fenchurch Street Railway Station - 420 f
- Tower Hill - 524 f
- Aldgate - 0.23 mi
- Aldgate East - 0.34 mi
- Monument - 0.39 mi
- Liverpool Street - 0.49 mi
- Liverpool Street Station - 0.51 mi
- Bank - 0.53 mi
- Cannon Street - 0.57 mi
- Whitechapel Art Gallery - 0.27 mi
- Bank of England Museum - 0.42 mi
- Whitechapel Arts Gallery - 0.44 mi
- London Dungeons - 0.52 mi
- Winston Churchills Britain at War Museum - 0.54 mi
- Britain at War Museum - 0.54 mi
- Tower Gateway - 542 f
- Tower Hill - 588 f
- Tower of London - 625 f
- All Hallows Barking by the Tower - 917 f
- London Underwriting Centre - 999 f
- The Monument - 0.38 mi
- Tower Bridge - 0.40 mi
- Monument - 0.40 mi
- London Bridge and the Monument - 0.51 mi
- London Bridge - 0.56 mi
- Jewel House - 0.22 mi
- Lloyds Building - 0.26 mi
- HMS Belfast - 0.52 mi
- Christ Church Spitalfields - 0.56 mi
- The Model Shop - 0.36 mi
- Hays Galleria - 0.47 mi
- Hayes Galleria - 0.49 mi
- Lakeside Shopping Centre - 0.53 mi
- Tooley Street - 0.53 mi
- London Liverpool Street - 0.53 mi
- Cannon Street - 0.57 mi
- Aldgate - 0.21 mi
- Bevis Marks Synagogue - 0.24 mi
- Billingsgate - 0.30 mi
- Petticoat Lane Market - 0.32 mi
- Aldgate East - 0.36 mi
- HMS Belfast - 0.44 mi
- Southwark Crown Court - 0.45 mi
- Soup Kitchen for the Jewish Poor - 0.47 mi
- Golden Hinde - 0.50 mi
- London Dungeon - 0.52 mi
- Bank - 0.53 mi
- St. Giles Cripplegate - 0.53 mi
- The Spitz - 0.54 mi
- Butlers Wharf - 0.55 mi
Airports Show all on map »
Transport
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Grange City Hotel
8-14 Coopers Row, London, England, EC3N 2BQ, United Kingdom