Doubletree By Hilton London - West End
92 Southampton Row, London, England, WC1B 4BH, United Kingdom
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92 Southampton Row, London, England, WC1B 4BH, United Kingdom
Our guests give high marks to the non-smoking Doubletree by Hilton London - West End, which sits near the British Museum and tube stations and offers an on-site restaurant and a fitness room. This five-story, non-smoking hotel has 215 rooms. Each room includes a flat-panel cable TV, air conditioning, a hairdryer, an electronic safe and a work desk. Wi-Fi is available for a fee. The on-site restaurant serves gourmet food and fine wine, and there is also an in-house bar for casual dining. Guests stay in shape in the fitness room. Parking is available for a fee. The Doubletree is within a five-minute walk of the British Museum. The Holborn and Russell Square underground stations are both within a 10-minute walk. Covent Garden and Oxford Street are less than one mile away. Heathrow Airport is 19 miles west of the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Family room
  • Dry cleaning
  • Non-smoking throughout
  • Breakfast in the room
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • WiFi everywhere
  • WiFi available in all areas
  • Breakfast options
Click here to leave your opinion >>
stayed in July, 2019
Guest Score 8.3 out of 10
Very Good
stayed in July, 2019
Guest Score 8.8 out of 10
Excellent
Comfy beds and pillows Beautiful Foyer Was really good being able to leave our bags with the concierge before checking in and after as we checked out. Meant we got to spend a little more time looking round London without our luggage which we really appreciated So close to Covent garden and the theatres The welcome cookie!
Couldn't find that the room had a hairdryer - should be standard for a hotel. It can't be helped as this hotel is in central London but there was a lot of road noise throughout the night, car beeping, sirens etc
stayed in July, 2019
Guest Score 5.4 out of 10
Fair
Good breakfast. Good location.
I expected better from Double Tree Hilton brand. Rooms are old. A lot of renovation work around the hotel. Checkin was horrible. The first room provided to one of my group was not cleaned. We had to change to 2-3 rooms. I would not stay in this hotel again. Very disappointed.
stayed in July, 2019
Guest Score 5 out of 10
Fair
Location only but there are much better locations.
Only 1 tiny lift for 6 floor of rooms. Have to wait forever to use the lift. Crappy hotel. Shouldn’t have stayed there. Much better hotels for the same rates. Using Hilton’s name to make money. Shameful!
stayed in July, 2019
Guest Score 4.6 out of 10
Disappointing
stayed in July, 2019
Guest Score 2.5 out of 10
Poor
I had very bad experience stay here . Some rooms area are in renovation, air is bad and workers walking around the stairs and corridor. The worse thing is one worker had a key to open my room while I was in the room , i was shocked and feel scared . I meant to stay 4 nights but I check out third day morning coz i feel not safe in the room . I told the receptionist but they still charge me the third night due to late cancellation. It’s not my problem but their hotel room problem!! It’s not worth to charge 361 pounds per night with this bad service! No AC , no wardrobe and room is so small , how can they sell it for premium deluxe room price ??
stayed in July, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in July, 2019
Guest Score 2.9 out of 10
Poor
The room was tiny, couldn’t even open my suitcase on the floor. I was next to the lift and it was terribly noisy. Plus the staff was very rude. Would not go back!
stayed in July, 2019
Guest Score 4.6 out of 10
Disappointing
Location , close to my school Le Cordon Bleu, and for my friend , the British Museum
1. Rooms are tiny 2. Only one pitifully small elevator serving the hotel . A non functioning one was never repaired while we were there 3. Staff is arrogant . I bought a total of 15 nights for myself and my old friend , when I asked for a late checkout for myself , I was asked to pay 10 pounds per hour. 4. One week after checkout , I still have not received the 200 pounds deposit forcibly taken (cash payment was denied )
stayed in July, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in July, 2019
Guest Score 9.2 out of 10
Wonderful
The friendly staff, very attentive at breakfast, great section of food.
Very efficient checking in and lovely complimentary choc cookie. Extra nice touches in the room for my Husbands birthday, thank you. Every need was catered for in the bathroom from the usual shampoo and lotions to toothbrushes, shaving, sewing kit to mouthwash. A most enjoyable stay. Thank you
stayed in July, 2019
Guest Score 7.1 out of 10
Good
Bathroom had mould
stayed in July, 2019
Guest Score 8.8 out of 10
Excellent
The hot cookie on arrival, nice touch. The breakfast was very good, fresh and lots of variety.
There was no changing room to get changed in prior to the room being ready. There was only 1 lift working.
stayed in July, 2019
Guest Score 6.3 out of 10
Pleasant
Location
Phone in the room wasn’t working
stayed in July, 2019
Guest Score 10 out of 10
Exceptional
stayed in July, 2019
Guest Score 5 out of 10
Fair
Room awfull
Room
stayed in July, 2019
Guest Score 8.8 out of 10
Excellent
Friendly staff V clean room
Outlet pipe from bathroom sink leaked into Floor
stayed in July, 2019
Guest Score 8.3 out of 10
Very Good
The room was lovely and clean the beds were very comfy the staff in the bar and restaurant were very welcoming and took time to talk to you
I was a bit disappointed that I had no view out of my window other than stairs or the back of the building I think. And on the dessert menu when I asked for just a bowl of custard as I had a craving with being pregnant they were unable to give me that alone
stayed in June, 2019
Guest Score 5.8 out of 10
Okay
On check-in, having booked a twin room for myself and my (male) friend to use, the member of staff on reception made the assumption that we were 'partners' and offered us a double room! Why was this assumption made? Not very professional. For a central London hotel, to return at midnight and find the bar closed was disappointing. We had to go to the nearby Imperial Hotel and have a drink there. At 6am, there was a lot of noise coming from somewhere near our room, it sounded like furniture being moved. It was very loud.
stayed in June, 2019
Guest Score 5 out of 10
Fair
Breakfast
No baggage assistance
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Area information

    Airports Show all on map »

    • London City Airport - 7.64 mi
    • Northolt - 12.94 mi
    • London Biggin Hill - 14.68 mi
    • Heathrow Airport - 14.90 mi
    • Gatwick Airport - 25.88 mi
    • Luton Airport - 26.66 mi
    • Rochester - 29.33 mi
    • Stansted Airport - 29.47 mi
    • Farnborough - 32.88 mi
    • Blackbushe - 34.08 mi
    • London Southend Airport - 35.30 mi

    Hospitals

      Hospitals Show all on map »
      • Great Ormond Street Hospital - 753 f

    Transport

      Train stations Show all on map »
      • Holborn - 0.20 mi
      • Russell Square - 0.23 mi
      • Tottenham Court Road - 0.45 mi
      • Chancery Lane - 0.47 mi
      • Covent Garden Tube station - 0.50 mi

    Museums

      Art Galleries Show all on map »
      • The Cartoon Museum - 0.25 mi
      • Sir John Soanes Museum - 0.30 mi
      • Soan Museum - 0.30 mi
      • Foundling Museum - 0.32 mi
      • Dickens House Museum - 0.33 mi
      • The Charles Dickens Museum - 0.33 mi
      • British Museum - 0.44 mi

    Other attractions

      Theatres Show all on map »
      • Cochrane Theatre - 817 f
      • Shaftesbury Theatre - 0.33 mi
      • Cabaret Mechanical Theatre - 0.43 mi
      • Theatre Royal Drury Lane - 0.51 mi
      • Cambridge Theatre - 0.51 mi
      • Fortune Theatre - 0.51 mi
      Colleges and Universities Show all on map »
      • University of London - 0.26 mi
      • London School of Economics - 0.48 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Lincolns Inn Fields - 0.33 mi
      • Peacock Theatre - 0.45 mi
      National Parks Show all on map »
      • Lincoln's Inn (Inns of Court) - 0.34 mi
      Monuments and Landmarks Show all on map »
      • Freemason's Hall - 0.39 mi
      • Royal Opera House - 0.51 mi
      Historical Buildings Show all on map »
      • Donmar Warehouse - 0.46 mi
      Famous Streets Show all on map »
      • Bow Street - 0.49 mi
      • Soho London - 0.50 mi
      Things to do Show all on map »
      • Covent Garden - 0.49 mi
      Other Show all on map »
      • Bloomsbury Square - 524 f
      • Old Bloomsbury - 0.21 mi
      • Holborn - 0.21 mi
      • Queen Elizabeth II Great Court - 0.23 mi
      • Abbott & Holder - 0.23 mi
      • London Mime Festival - 0.25 mi
      • The Contemporary Art Society - 0.27 mi
      • All Star Lanes - 0.35 mi
      • Royal Drury Lane - 0.40 mi
      • Percival David Foundation of Chinese Art - 0.44 mi
      • Neal's Yard - 0.44 mi
      • Bloomsbury - 0.45 mi
      • Tottenham Court Road - 0.45 mi
      • Chancery Lane - 0.48 mi
      • London Astoria - 0.48 mi
      • The Astoria - 0.48 mi
      • Tavistock Square - 0.48 mi
      • Bloomsbury Bowling - 0.50 mi
      • Seven Dials - 0.51 mi
      • Covent Garden - 0.51 mi

Doubletree By Hilton London - West End

92 Southampton Row, London, England, WC1B 4BH, United Kingdom