Doubletree By Hilton London - West End
92 Southampton Row, London, England, WC1B 4BH, United Kingdom
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
92 Southampton Row, London, England, WC1B 4BH, United Kingdom
In London's historic Bloomsbury district, near the British Museum, Covent Garden and Oxford Street, this 4-star hotel boasts stylish and contemporary air-conditioned rooms with plasma flat-screen TVs. Free WiFi is available and guests can use the fitness room free of charge. The DoubleTree by Hilton London-West End is less than 500 metres from both Holborn and Russell Square London Underground stations. The British Museum is just 200 metres away, while Covent Garden and Oxford Street are less than a mile away. The beautiful Edwardian building houses refurbished, luxurious modern rooms, all with an electronic laptop-sized safe and individual climate controls. Bar 92 offers a selection of drinks and fine wines within a relaxing atmosphere. A modern and contemporary menu is served in Restaurant 92, which overlooks Southampton Row. A good spot to enjoy pre-theatre meals and afternoon tea. A table d'hôte menu is also available.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Heating
  • Wheelchair accessible
  • On-site parking
  • telephone
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Closet
  • Daily Housekeeping
  • English
  • Arabic
  • Catalan
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • taxi service
  • Carpeting
  • Ticket services
  • Currency exchange service
  • Facilities for disabled guests available
  • Fitness center
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • TV & Movies/Shows
Click here to leave your opinion >>
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
Reception and bar area good. Location fantastic
Noisy road, room small for the price.
stayed in September, 2021
Guest Score 1 out of 10
Very Poor
good size room, clean bathroom
I was overcharged by £31 - no reason given on invoice - facilities in the room were not touched or damaged as I only stayed the night for work.
stayed in September, 2021
Guest Score 1 out of 10
Very Poor
Nothing
Anything
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
Exceptionally clean. Bed very very comfortable. Very friendly staff, especially the lady working in the bar in the evening and the ladies at breakfast. They were so happy and smiling!
Nothing
stayed in September, 2021
Guest Score 7 out of 10
Good
stayed in September, 2021
Guest Score 6 out of 10
Pleasant
The hotel has clearly been 60% refurbed. My room wasn’t in the refurbed but however. The gentleman heard my issues and discounted the room by 50% straight off the batt, which was greatly appreciated. It was just discounting for Hilton.
My room hadn’t been cleaned or hoovered properly. The sink was dirty. Shampoo was left in the shower, the toilet flush stopped working. The carpet was extremely tired, stained and ripped. Neither bedside light worked, nor did the bedside switches. The tv didn’t have any tv or radio options and the cupboard door to the fridge came lose in my hand. A very, tired room in all but a real disappointment in the lack of cleaning or hoovering.
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
stayed in September, 2021
Guest Score 2 out of 10
Poor
The breakfast that was included in the room price. I liked nothing else.
Messed up on the room wasn't what I booked, then given another room and on opening the door the room had not been cleaned. So had to go back to the reception. We then had to wait for the room to be cleaned which was not to a good standard. They offered us a complimentary drink while we waited and as it took so long we had to eat at the hotel which is not we had planned. We had theatre tickets and this made us rush to get ready so spoilt the overall experience and it was actually my birthday so felt very disappointed. On the day of leaving they did only charge us for the room but the situation was totally unacceptable. The only compliment I can give is to the chef, the breakfast was lovely and the room included the breakfast. I will not use this hotel again, not one of the best places I have stayed.
stayed in September, 2021
Guest Score 6 out of 10
Pleasant
Brilliant location and a great price.
Rooms are dated and could do with being upgraded to the standard of the public areas and reception.
stayed in September, 2021
Guest Score 3 out of 10
Poor
stayed in September, 2021
Guest Score 5 out of 10
Fair
Location of hotel is great. 5 mins walk to the Strand. Even though the hotel is on a main road it was very quiet in the rooms. Staff were friendly and helpful
Rooms were very basic and in dire need of an update. We booked a Queen Superior room which actually is the standard double at Hilton. Expensive hotel for a standard room. According to opening hours displayed at the hotel, the bar was supposed to be open until 12midnight/1am on a weekend however it closed closed both nights promptly at 11pm which was a shame as we were not arriving back to the hotel following the theatre until between 10.30-11pm so was a rush to have a nightcap in the hotel bar.
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
Comfortable room bedding pillows and great breakfast with excellent service lots of choices
Would have liked tea/coffee and clean mugs without having to ask for top ups at reception. No rubbish bag in bins had to use own carrier bags
stayed in September, 2021
Guest Score 9 out of 10
Wonderful
Nice room, air conditioning, Plesent staff
N/A
stayed in September, 2021
Guest Score 10 out of 10
Exceptional
Everything about the hotel, friendly staff, facilities & perfect location.
stayed in September, 2021
Guest Score 4 out of 10
Disappointing
Location was perfect, breakfast was very nice.
Room was extremely small, no remote for TV, no non slip mat in bath although there was a sign to say make sure you put the non slip mat down, complimentary biscuits in room was 8 months out of date didn’t realise until I bit into one.
stayed in September, 2021
Guest Score 7 out of 10
Good
stayed in September, 2021
Guest Score 8 out of 10
Very Good
Very nice hotel
Nothing
stayed in September, 2021
Guest Score 6 out of 10
Pleasant
The room was great, very clean and smart. Lounge area downstairs good.
The room service was the worst I’ve ever experienced, in fact non existent! To just get a mobile answerphone message at 11.15pm when contacting room service (we had been told by the staff downstairs that room service food was available from 11.00pm), they couldn’t wouldn’t serve any snacks/food at 10.30pm!! Outside of the room, the facilities/service/staffing was abysmal and this very average hotel is masquerading as a 4 star quality hotel. Hard facilities good, soft facilities/service was rubbish. The downstairs men’s toilet was disgusting at 10.30pm with excrement on the floor in one cubicle. The hotel allows the public to wander in and out without any control, so anyone can come in. No control over access to the floors via the lift (no room key security) so anyone can come and go in the lift which is 5 yards from the unlocked/non managed doors. Simply a complete lack of staff to provide a good service outside of providing a room. No better than a motel…..nice room, no service.
stayed in September, 2021
Guest Score 5 out of 10
Fair
Location
In there for three nights never cleaned the room had to ask to get clean towels and tissue every time lots of noise on our floor smoke alarm is going off for no reason
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • London City Airport - 7.64 mi
    • Northolt - 12.94 mi
    • London Biggin Hill - 14.68 mi
    • Heathrow Airport - 14.90 mi
    • Gatwick Airport - 25.88 mi
    • Luton Airport - 26.66 mi
    • Rochester - 29.33 mi
    • Stansted Airport - 29.47 mi
    • Farnborough - 32.88 mi
    • Blackbushe - 34.08 mi
    • London Southend Airport - 35.30 mi

    Hospitals

      Hospitals Show all on map »
      • Great Ormond Street Hospital - 753 f

    Transport

      Train stations Show all on map »
      • Holborn - 0.20 mi
      • Russell Square - 0.23 mi
      • Tottenham Court Road - 0.45 mi
      • Chancery Lane - 0.47 mi
      • Covent Garden Tube station - 0.50 mi

    Museums

      Art Galleries Show all on map »
      • The Cartoon Museum - 0.25 mi
      • Sir John Soanes Museum - 0.30 mi
      • Soan Museum - 0.30 mi
      • Foundling Museum - 0.32 mi
      • Dickens House Museum - 0.33 mi
      • The Charles Dickens Museum - 0.33 mi
      • British Museum - 0.44 mi

    Other attractions

      Theatres Show all on map »
      • Cochrane Theatre - 817 f
      • Shaftesbury Theatre - 0.33 mi
      • Cabaret Mechanical Theatre - 0.43 mi
      • Theatre Royal Drury Lane - 0.51 mi
      • Cambridge Theatre - 0.51 mi
      • Fortune Theatre - 0.51 mi
      Colleges and Universities Show all on map »
      • University of London - 0.26 mi
      • London School of Economics - 0.48 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Lincolns Inn Fields - 0.33 mi
      • Peacock Theatre - 0.45 mi
      National Parks Show all on map »
      • Lincoln's Inn (Inns of Court) - 0.34 mi
      Monuments and Landmarks Show all on map »
      • Freemason's Hall - 0.39 mi
      • Royal Opera House - 0.51 mi
      Historical Buildings Show all on map »
      • Donmar Warehouse - 0.46 mi
      Famous Streets Show all on map »
      • Bow Street - 0.49 mi
      • Soho London - 0.50 mi
      Things to do Show all on map »
      • Covent Garden - 0.49 mi
      Other Show all on map »
      • Bloomsbury Square - 524 f
      • Old Bloomsbury - 0.21 mi
      • Holborn - 0.21 mi
      • Queen Elizabeth II Great Court - 0.23 mi
      • Abbott & Holder - 0.23 mi
      • London Mime Festival - 0.25 mi
      • The Contemporary Art Society - 0.27 mi
      • All Star Lanes - 0.35 mi
      • Royal Drury Lane - 0.40 mi
      • Percival David Foundation of Chinese Art - 0.44 mi
      • Neal's Yard - 0.44 mi
      • Bloomsbury - 0.45 mi
      • Tottenham Court Road - 0.45 mi
      • Chancery Lane - 0.48 mi
      • London Astoria - 0.48 mi
      • The Astoria - 0.48 mi
      • Tavistock Square - 0.48 mi
      • Bloomsbury Bowling - 0.50 mi
      • Seven Dials - 0.51 mi
      • Covent Garden - 0.51 mi

Doubletree By Hilton London - West End

92 Southampton Row, London, England, WC1B 4BH, United Kingdom