Conrad London St James
22-28 Broadway, London, England, SW1H 0BH, United Kingdom
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Room
Room
Address
22-28 Broadway, London, England, SW1H 0BH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- bathrobes
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Croatian
- Danish
- Dutch
- Finnish
- French
- German
- Greek
- Hindi
- Hungarian
- Italian
- Latvian
- Lithuanian
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Swedish
- Turkish
- Non-Smoking Rooms Available
- Slippers
- Books, DVDs, music for children
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Access to health care professionals
- Staff trained in safety protocol
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Kingsley (solo traveller)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Nabil (review category business travellers)
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Complete disaster! Please read carefully and avoid this hotel at all costs!!
Our arrival at Conrad London St James was a frustrating series of mistakes. Check-in took half an hour, only for us to be assigned twin rooms when we had booked and paid more for king rooms.
There was no telephone in the room, so we had to return to reception. Staff explained that the rooms had recently been renovated and some items were still missing. We were then offered an accessible room, which did not suit our needs. After we declined, we were assigned another room—only to walk in and find another guest already inside having dinner. This was a serious privacy and security failure.
After returning to reception for the third time, we finally received a king room. Sorting out the room allocation took almost another hour. We asked to speak with the manager, but they did not come out to meet us.
When we finally settled in and tried to make tea, we found dirty cups covered in milk stains.
The whole process felt disorganised, with little accountability or care for the guests waiting at reception. At a premium price, this fell far short of the service, cleanliness and basic competence we expected from a five-star hotel.
Heyliger (young couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Room was comfortable. Location was great and within walking distance to tourist attractions. Breakfast had great variety and was substantial.
The shower floor was a little slippery. Probably from the oil in the shower gel.
Irene (review category business travellers)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Experience with all areas used went very well. Being opposite St. James Station made it so easy to quickly get around London.
I had thought someone removed to TV remote from the room in error at a time, but it was my fault who did not realize it had only been moved to another end in the room.
Mike (solo traveller)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Rukayat (young couple)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Not bad. Please make provision for Halal Sausages and not pork, bacon and ham all the time.
Not a thing
Iheoma (solo traveller)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Leanna (young couple)
stayed in September, 2026
Guest Score 5 out of 10
Fair
Anonymous (Couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location
Yaron (Solo Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The most comfortable bed ever. The room altogether was just wonderful. The extra mile was really noticeable: sweet treats as a welcome gift in the room and access to the hotel lounge once my room was not ready yet at check-in. The breakfast was delicious and diverse.
NA.
Yaron (solo traveller)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
The most comfortable bed ever. The room altogether was just wonderful. The extra mile was really noticeable: sweet treats as a welcome gift in the room and access to the hotel lounge once my room was not ready yet at check-in. The breakfast was delicious and diverse.
NA.
Karen (family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Selection in the executive lounge
More hot vegetarian choices
Deneb (group)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Danielle (family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Wow just wow! The staff go above and beyond. The rooms were stunning and the in room meal was presented just as diligently as if in the restaurant
Nothing
Diane (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Jill (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Helpful, friendly staff. Nothing is too much trouble. Room is very comfortable. Perfect location
The cost for us is considered a treat but worth it.
Nilesh (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Philip (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Mike (solo traveller)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Vladimir (young couple)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Wi Fi was not good
Thank you for your information!
Area information
- London City Airport - 8.07 mi
- Northolt - 12.80 mi
- London Biggin Hill - 13.66 mi
- Heathrow Airport - 14.20 mi
- Gatwick Airport - 24.40 mi
- Luton Airport - 27.80 mi
- Rochester - 29.25 mi
- Stansted Airport - 30.96 mi
- Farnborough - 31.74 mi
- Blackbushe - 33.08 mi
- London Southend Airport - 35.97 mi
- St. James's Park - 179 f
- Victoria Station - 0.53 mi
- Victoria Railway Station - 0.54 mi
- London Victoria Station - 0.56 mi
- Guards Museum - 1,042 f
- Queens Gallery - 0.39 mi
- Institute of Contemporary Arts - 0.50 mi
- St. Thomas Hospital - 0.62 mi
- St James' Park - 82 f
- Green Park - 0.60 mi
- Westminster Central Hall - 897 f
- Victoria Palace Theatre - 0.45 mi
- Apollo Victoria Theatre - 0.48 mi
- Her Majesty's Theatre - 0.61 mi
- Haymarket Theatre Royal - 0.61 mi
- Queen Elizabeth II Conference Centre - 1,007 f
- Trooping the Colour - 0.39 mi
- London Balloon - 0.54 mi
- Jewel Tower - 1,012 f
- Big Ben - 0.24 mi
- Parliament Square - 0.29 mi
- Westminster Abbey - 0.31 mi
- Victoria Memorial - 0.36 mi
- Houses of Parliament - 0.36 mi
- 10 Downing Street - 0.37 mi
- Lambeth Bridge - 0.55 mi
- Charing Cross - 0.58 mi
- Regents Canal - 0.31 mi
- The Mall London - 0.34 mi
- Smith Square - 0.34 mi
- Victoria London - 0.59 mi
- Westminster Cathedral - 0.39 mi
- Clarence House - 0.43 mi
- St. James's Palace - 0.44 mi
- Whitehall Palace - 0.48 mi
- Carlton House Terrace - 0.49 mi
- Southall - 193 f
- Cardinal Place - 0.20 mi
- Cabinet War Rooms - 0.26 mi
- Patricia Kleinman - 0.31 mi
- Westminster - 0.36 mi
- The Cenotaph - 0.38 mi
- Cenotaph - 0.38 mi
- Changing of the Guard - 0.40 mi
- Vincent Square Westminster - 0.42 mi
- Horse Guards Parade at Whitehall - 0.46 mi
- Royal Mews - 0.49 mi
- Victoria - 0.52 mi
- Victoria Underground - 0.53 mi
- Nelsons Column - 0.62 mi
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Conrad London St James
22-28 Broadway, London, England, SW1H 0BH, United Kingdom