Claridge's
Brook Street, London, England, W1A 2JQ, United Kingdom
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Room
Room
Address
Brook Street, London, England, W1A 2JQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Trouser press
- Heating
- Fax/photocopying
- Private check-in/check-out
- indoor pool
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Heated pool
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Wine/champagne
- Fruits
- Sun loungers or beach chairs
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- London City Airport - 8.67 mi
- Northolt - 11.98 mi
- Heathrow Airport - 13.74 mi
- London Biggin Hill - 14.77 mi
- Gatwick Airport - 25.28 mi
- Luton Airport - 26.72 mi
- Rochester - 30.14 mi
- Stansted Airport - 30.47 mi
- Farnborough - 31.69 mi
- Blackbushe - 32.88 mi
- London Southend Airport - 36.43 mi
Museums
- Handel House Museum - 264 f
- Anthony dOffay Gallery - 556 f
- Fine Art Society - 1,030 f
- Agnews Gallery - 0.25 mi
- Browse & Darby Gallery - 0.26 mi
- Tryon & Swan Gallery - 0.32 mi
- Waddington Galleries - 0.32 mi
- Cinch Gallery - 0.36 mi
- Royal Academy of Art - 0.47 mi
- Movie Poster Art Gallery - 0.59 mi
Click here to leave your opinion >>
Peter (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Abdullah (young couple)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Because of their staff and bad management.
I don't recommend.
Unbelievable experience.
David (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Hani (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
History. Refurb
Nothing
Hedda (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
An amazing stay thank you
Nicola (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Ullar (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Kate (young couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Unfortunately the negatives outweighed the positives for our experience, but what I did like were the comfortable beds, good-sized shower and excellent water pressure, location of the hotel, and the unlimited sandwiches/scones served at afternoon tea.
I really wanted to love Claridge’s. I had been wanting to stay here for years and finally used our babymoon as the perfect opportunity for a weekend getaway (we usually stay at the Corinthia). It’s disappointing to say how many negatives we have after spending so much on a room for a weekend. Firstly, I requested a pregnancy pillow in the room, but didn’t end up using it as it was covered in stains and had obviously never been washed. We went to Claridge’s afternoon tea and again were disappointed. The food was very tasty but we were sat near the till and spent our whole tea listening to the staff bickering over some drama between each other. Then again we had breakfast in the same restaurant and the waiter forgot multiple parts of our order and we had to keep following up for missing items. One final point (which to be fair is both a negative and positive) to comment on relates to our 2nd night in the hotel when we made a noise complaint at 10pm. We were on our babymoon so came to the hotel for a relaxing wholesome weekend. Turns out our room was above the function centre a few floors down and there was a wedding DJ playing music. The night manager was very polite and moved us to a brand new room around 10:30pm for the night to sleep in. Whilst we were appreciative of finally being able to get some rest, given we paid close to £900 a night for the room, it would have been nice to be given a voucher for breakfast the next day. After checking out we were emailed a voucher offering us a complimentary upgrade on our NEXT stay, but with this many disappointing experiences for a ~£900 a night room, we will be staying at the Corinthia instead.
John (family with young children)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Vast difference in rooms within a category. Check to make sure you get what you have booked. Don’t be duped with the “upgraded” room. Poor rooms in the higher category are much worse than the average in the category you have booked.
The new extentions have included more function rooms and has changed the hotel into a wedding venue that also takes over the public spaces. Crowds of people smoking and vaping outside the main entrance to the hotel in various states of undress. Beware!!
Claire (review category business travellers)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff are fantastic and can not do enough for you. Very welcoming and excellent attention to detail.
Everything was perfect.
John (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Vicki (review category business travellers)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Candace (review category business travellers)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Faizaan (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Mark (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Best hotel in London by a country mile
O'leary (review category business travellers)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Muhammed (young couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
I had never seen such an indifferent and rude group of staff together before. It was the biggest disappointment and the worst experience I’ve had. I definitely will not choose this place again.
If you book your room online, they may place you on the side facing the construction even when the hotel has other available rooms, which makes it impossible to rest peacefully. I would strongly recommend being careful about this.
Aa (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
It was fantastic, everything about it! The staff, the food, the cocktails and the room, I couldn't fault anything, all in a relaxed atmosphere.
Nothing, it was wonderful
Terrie (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Michael (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- London City Airport - 8.67 mi
- Northolt - 11.98 mi
- Heathrow Airport - 13.74 mi
- London Biggin Hill - 14.77 mi
- Gatwick Airport - 25.28 mi
- Luton Airport - 26.72 mi
- Rochester - 30.14 mi
- Stansted Airport - 30.47 mi
- Farnborough - 31.69 mi
- Blackbushe - 32.88 mi
- London Southend Airport - 36.43 mi
- Handel House Museum - 264 f
- Anthony dOffay Gallery - 556 f
- Fine Art Society - 1,030 f
- Agnews Gallery - 0.25 mi
- Browse & Darby Gallery - 0.26 mi
- Tryon & Swan Gallery - 0.32 mi
- Waddington Galleries - 0.32 mi
- Cinch Gallery - 0.36 mi
- Royal Academy of Art - 0.47 mi
- Movie Poster Art Gallery - 0.59 mi
- Bond Street - 719 f
- Oxford Circus - 0.27 mi
- Green Park - 0.47 mi
- Marble Arch - 0.48 mi
- Bond Street - 750 f
- Mayfair - 0.29 mi
- Carnaby Street - 0.35 mi
- Oxford Street - 0.37 mi
- Wardour Street - 0.55 mi
- Wigmore Hall - 0.25 mi
- Piccadilly Theatre - 0.54 mi
- Criterion Theatre - 0.58 mi
- London Palladium - 0.30 mi
- Cavendish Conference Centre - 0.49 mi
- Apollo - 0.59 mi
- Palm Beach Casino - 0.36 mi
- EMI House - 0.38 mi
- Grosvenor House Antiques Fair - 0.46 mi
- St. Jamess Church - 0.54 mi
- Statue of Eros - 0.58 mi
- Haunch of Venison - 235 f
- Whitfield Fine Art - 563 f
- Grosvenor Square - London - 0.22 mi
- Wallace Collection - 0.23 mi
- Clermont Club - 0.25 mi
- Selfridges - 0.25 mi
- Oxford Circus - 0.28 mi
- Hamleys Toy Store - 0.29 mi
- Royal Institution of Great Britain - 0.30 mi
- Savile Row - 0.36 mi
- Burlington Arcade - 0.40 mi
- The Wallace Collection - 0.41 mi
- Curzon Mayfair - 0.43 mi
- Park Lane - London - 0.43 mi
- Royal Academy of Arts - 0.48 mi
- Fo Guang Shan Temple - 0.48 mi
- Marble Arch - 0.51 mi
- Anaesthesia Heritage Centre - 0.52 mi
- Berwick Street Market - 0.54 mi
- Pepsi Trocadero - 0.60 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Claridge's
Brook Street, London, England, W1A 2JQ, United Kingdom