Best Western Victoria Palace
60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Fax/photocopying
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Non-Smoking Rooms Available
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Free face masks
- Contactless check-in/out
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Takeout dining services available
Airports Show all on map »
- London City Airport - 8.48 mi
- Northolt - 12.61 mi
- London Biggin Hill - 13.42 mi
- Heathrow Airport - 13.78 mi
- Gatwick Airport - 23.84 mi
- Luton Airport - 28.17 mi
- Rochester - 29.43 mi
- Farnborough - 31.16 mi
- Stansted Airport - 31.61 mi
- Blackbushe - 32.54 mi
- London Southend Airport - 36.41 mi
Museums
- Guards Museum - 0.58 mi
- Queens Gallery - 0.63 mi
Click here to leave your opinion >>
Lynda (Family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Staff were very welcoming and helpful.
Kevin (Solo Traveler)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
Staff was nice though
The room they booked me was smaller than my closet. I stayed one night packed my bags left 7am next morning.
Donnelly (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Staff were lovely, and the place was very clean
Lori (Family with young children)
stayed in April, 2026
Guest Score 3 out of 10
Poor
Desk staff were friendly.
The room was extremely small! The bathroom was about the size of a closet. The beds were not comfortable. We did not get a good night sleep. It felt father from the train station than it was bc of the streets you had to go down. At night you need to be aware of your surroundings. For the amount we paid per night (>$240) we expected more. We will not stay there again. It was disappointing for a Best Western.
Edoardo (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Centrally located, just a short walk from the station. It is ideal for any traveler arriving/departing.
Nothing to say in dislike.
Mswaka (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Neat, clean and good service
Nothing
Cindy (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Staff was very friendly. The location is really unbeatable; you're walkable and so close to the Victoria station. Room was clean and tidy.
My room was actually in the annex building, which wasn't made clear to me. It's not that far from the actual building, but I did have to lug my suitcase around.
The buildings are old, so there are narrow stairs and small rooms. I barely had enough space in my room to fully open my suitcase. I also had a basement room, so the lighting was pretty dark.
Eng (Family with young children)
stayed in April, 2026
Guest Score 7 out of 10
Good
The room was nice. Location is really good. The hotel is within walking distance of Buckingham Palace, Big Ben, the London Eye, and only an hour walk to Borough Market and HMS Belfast. Also, only a five-minute walk to Victoria Train and Coach stations.
The shower drain wasn't working well, and the AC unit was leaking.
Barry (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
All staff very welcoming and helped with directions to where I wanted to visit, highly recommend
Everything! Comfy bed great breakfast!
CHARLES (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The hotel staff was very helpful and friendly. I highly recommend this hotel.
Michelle (Solo Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location
Warm
David (Family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Outstanding breakfast. Great staff.
Hairdryer is not near any mirror and one must slouch in the chair to reach your hair. Very inconvenient to use!
Had to lay on the floor to use the safe!
Light over the mirror didn't work.
Pillows very hard.
No instructions on use of heaters.
Baletsa (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The Manager, Rahim Jivraj, was outstanding. He helped us with all our need, and made our stay at BW Victoria Palace truly memorable.
Nothing. Everything met or exceeded our expectations
Despena (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Very pleasant staff
juliana (Family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
The location was great.
The room size
Helen (Solo Traveler)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
The pictures do not look like the rooms. Very poor.
The smell and the whole thing - it all needs redoing to a higher standard.
Paul (Solo Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Clean and great location. Excellant value for money.
Julia (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The room was recently refurbished and though small was very comfortable for a short stay. Having 2 chairs was appreciated & it was nice to have storage for clothes. We could easily control the heating and it was great to be able to open the window. The shower room was recently done with a great shower and nice toiletries. Excellent location with good choice of restaurants , cafes & supermarkets nearby.Would definately stay again.
Nothing serious - the armchair at the desk was very comfy but really too big for the small space - we had to lift it out to move it. The lovely shower room desperately needs a towel rail! There is just a small hook behind the door which means that even if you want to reuse your towels, the only place to put them is on the floor! Such a shame as there is wall space available for a rail.
Sheldon (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The staff were very helpful. They gave us the room by 11:00 am.
Escandarani (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
stayed in room 503 and unfortunately had a very serious issue during my visit.
When I first entered the room on the first day, I noticed a strong smell of insect spray. At the time, I assumed it was normal cleaning or maintenance and didn’t question it.
However, later during my stay, I was bitten by a bed bug. I found the insect in the bed, crushed it with a tissue, and it was full of blood. I immediately took the tissue to reception and showed it to the staff member on duty.
To be fair, the staff were polite and the hotel provided me with a full refund. I appreciate that they handled the refund professionally.
That said, the situation was extremely distressing. I left the hotel immediately and had to find another hotel in London without a reservation. In addition, I had to send all of my clothes and belongings to a professional cleaner to avoid the risk of bringing a possible infestation back home.
This completely disrupted and ruined my vacation. Even though the hotel looks visually clean and the staff were kind, a bed bug incident is not a minor inconvenience — it is a serious issue for guests.
I sincerely hope the management thoroughly inspects and treats the room before assigning it to anyone else.
Unfortunately, despite the refund, this experience had a major negative impact on my trip
Thank you for your information!
Area information
- London City Airport - 8.48 mi
- Northolt - 12.61 mi
- London Biggin Hill - 13.42 mi
- Heathrow Airport - 13.78 mi
- Gatwick Airport - 23.84 mi
- Luton Airport - 28.17 mi
- Rochester - 29.43 mi
- Farnborough - 31.16 mi
- Stansted Airport - 31.61 mi
- Blackbushe - 32.54 mi
- London Southend Airport - 36.41 mi
- London Victoria Station - 0.26 mi
- Victoria Station - 0.26 mi
- Victoria Station - 0.29 mi
- Victoria Railway Station - 0.30 mi
- Victoria Coach Station - 0.30 mi
- Pimlico - 0.42 mi
- Sloane Square - 0.63 mi
- St. James's Park - 0.64 mi
- Battersea Power Station - 0.73 mi
- Hyde Park Corner - 0.89 mi
- Guards Museum - 0.58 mi
- Queens Gallery - 0.63 mi
- Chelsea Royal Hospital - 0.78 mi
- Westminster Cathedral - 0.26 mi
- Apsley House - 0.88 mi
- St. James's Palace - 0.89 mi
- Victoria London - 0.26 mi
- Ellis Street - 0.69 mi
- Smith Square - 0.70 mi
- Sloane Street - 0.82 mi
- Apollo Victoria Theatre - 0.27 mi
- Victoria Palace Theatre - 0.36 mi
- Royal Court Theatre - 0.65 mi
- Westminster Central Hall - 0.80 mi
- Buckingham Palace - 0.29 mi
- Chelsea Bridge - 0.59 mi
- Victoria Memorial - 0.70 mi
- Jewel Tower - 0.77 mi
- Lambeth Bridge - 0.83 mi
- Big Ben - 0.86 mi
- St James' Park - 0.66 mi
- Green Park - 0.76 mi
- Hyde Park - 0.89 mi
- Queen Elizabeth II Conference Centre - 0.81 mi
- Vincent Square Westminster - 0.31 mi
- London Tourist Board - 0.32 mi
- Victoria - 0.33 mi
- Victoria Underground - 0.35 mi
- Pimlico - 0.40 mi
- Julian Simon Fine Art - 0.42 mi
- Cardinal Place - 0.45 mi
- Royal Mews - 0.49 mi
- Southall - 0.61 mi
- Changing of the Guard - 0.63 mi
- Sloane Square - 0.63 mi
- Turner Art Prize Exposition - 0.65 mi
- New Covent Garden Market - 0.70 mi
- Italian Cultural Institute - 0.71 mi
- Chelsea Flower Show - 0.78 mi
- Hyde Park Corner - 0.89 mi
Airports Show all on map »
Transport
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Museums
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Hospitals
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Best Western Victoria Palace
60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom