Best Western Victoria Palace
60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom
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60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom
Located near major London attractions, the non-smoking Best Western Victoria Palace offers free Wi-Fi and a hot breakfast. This six-story non-smoking hotel has 86 rooms. Each room is outfitted with air conditioning, free Wi-Fi, a safe, a private bathroom, a hairdryer, cable TV, a safe and a coffeemaker. A hot breakfast is available each morning and features cereals, croissants, eggs, fresh fruit and baked beans. Off-site parking is available for a fee. The Best Western is located less than one mile from Victoria train station, Victoria Palace, Big Ben and Westminster Cathedral. The London Eye is two miles away. Heathrow Airport is 17 miles west of the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • No Smoking Rooms/Facilities
  • Tour Desk
  • Air Conditioning
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Heating
  • Fax/photocopying
  • Ticket service
  • All Spaces Non-Smoking (Public and Private)
  • Baggage Storage
  • Family Rooms
  • Non-smoking Rooms
  • Safe
  • Vending Machine (Drinks)
  • WiFi available in all areas
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stayed in December, 2018
Guest Score 8.5 out of 10
Good sized comfortable bed. Quiet room despite central location.
Room was small. - but not unexpected given the price and location.
stayed in December, 2018
Guest Score 7.1 out of 10
Easy check in, friendly staff
All was great but the cost was rather high!
stayed in December, 2018
Guest Score 5 out of 10
stayed in December, 2018
Guest Score 9.2 out of 10
The rooms were up to standards and beds were very comfortable, the rooms had everything we needed just for one nights stay. Would stay here again.
Rooms are not very soundproof and was woken up early hours by a loud bang and people talking and doors slamming. Windows let a cold draft through which left the person sleeping close to it very cold through the night although the radiator had been put on full heat.
stayed in December, 2018
Guest Score 6.7 out of 10
Hotel was clean and staff were helpful and friendly
Room was really basic and the bathroom was rather tight on space. We also found the room really warm
stayed in December, 2018
Guest Score 7.5 out of 10
Staff were very pleasant, bed was comfy & hotel was clean
Although a good choice for breakfast the cooked breakfast could have been hotter, the hash browns were cold both morning's & the rest of "hot" choice was just warm.
stayed in December, 2018
Guest Score 10 out of 10
Comfortable beds, lovely breakfast, great location. Very friendly helpful staff
No complaints
stayed in December, 2018
Guest Score 6.7 out of 10
The room I was given was under ground. At least I would preferred a ground floor room not an under ground room.
stayed in December, 2018
Guest Score 9.2 out of 10
We had to move to this hotel in the last minute after a horrible stay at Curzon House Hotel (fake image in the website). Thankfully, these branded budget hotels give what they claim (and maybe a little more). Everything was perfect. The assistants at the reception desk were extremely good and helpful. There was a person assisting in carrying our bags to the room. Comfortable bed, clean bathroom, a nice stack of tea and coffee! This welcome soothed our nerves after our horrible experience the previous night at Curzon House. The storing of our luggage after check out was fantastic. Nothing to complain.
Everything was perfect!
stayed in December, 2018
Guest Score 3.3 out of 10
Hard to find anything to like
Dark dingy room / Sound of the underground / telephone didn't work and when I mentioned it, it was just removed and not replaced / very expensive for what it was - disappointing.
stayed in December, 2018
Guest Score 7.1 out of 10
stayed in December, 2018
Guest Score 6.3 out of 10
Breakfast was plentiful though the selection didn’t vary throughout the 4 days we stayed; front office staff was generally helpful
The triple room was tiny, hardly any space to move around in; the declared area of the room was taken up by the toilet/bath, which was unnecessarily huge (maybe because it was the room’s contour); no heater in the toilet/shower area; while Reception referred a nearby laundrette, they didn’t give specific directions; just gave a leaflet with a map so we had to rely on Google Maps to reach it
stayed in December, 2018
Guest Score 6.7 out of 10
Room was extremely small. Hotel reception tried to give me a basement room first, I didn't accept it, then they changed it to a roof floor room which was very small as well. Bed was comfortable, but bathroom was average.
stayed in December, 2018
Guest Score 2.9 out of 10
It’s in Westminster so a central location. Other than that, it’s horrific.
The man on the front desk was lovely, everyone else was rude, careless and ignorant. The annexe is a short walk across the street and around the corner from the main hotel, literally only thirty seconds however the rooms are tiny, grubby and basic. Our room was downstairs below street level and every two minutes you could hear a ridiculously loud rumble that sounded like it was overhead and would have no chance of getting any sleep, we couldn’t tell what it was but it was horrific. We phoned reception to complain and they didn’t bat an eyelid in the sense that it was clearly a common, recurring issue. They moved us to a higher level (and in fairness, they did immediately) and we thought other than the rooms not being as the images suggest, it wasn’t the end of the world. After all it was just somewhere to put our heads down for a few nights. The instant we were left alone in the room, the noises started again but now beneath our feet. We soon realised this was actually the underground and it runs directly under the annexe. We had to purchase earplugs to allow us to sleep and very glad we did. Although nothing major and we’re easy going so wouldn’t usually complain. The fact we’d been rubbed up the wrong way already led me to be more criticising of the remainder. The bathroom was unclean with mould on some of the tiles and ceiling (I’ve added just one photo to give you an idea) To pay £500 for three nights, I appreciate the location is Westminster but for that kind of money you would expect better. It’s the worst hotel I’ve ever stayed in. We were due to check out by 11am on the Sunday morning. Saturday night was a late one with a couple of drinks with friends so the last thing we expected was for someone to be banging on the door at half eight in the morning on a Sunday. Am I being unreasonable there? I don’t know. But in general, a horrific experience. I actually didn’t opt to rate the hotel as 2.
stayed in December, 2018
Guest Score 5.8 out of 10
Good location for Victoria
This had to be the smallest hotel room in the world ever. Certainly the smallest I have ever stayed in. You couldnt swing your arms, let alone a cat. Was in a basement room, where the underground shook the room ever 5 minutes. Glad it was only 1 night.
stayed in December, 2018
Guest Score 7 out of 10
Easy check in and out nice room even though it was quite small, staff were all very friendly.
Not getting a smile from the one waitress at breakfast who was rather surly
stayed in December, 2018
Guest Score 6.7 out of 10
It was close to where I was going.
The room was rather small and didn’t really warrant the price of just under £200 for the night.
stayed in December, 2018
Guest Score 7.1 out of 10
It was clean, tidy and the beds were comfortable. Though not huge, the room size was more than adequate for our needs.
We put the door hanger out for them to change our towels and make up the room, but when we got back after 12 hours out, nothing had been done.
stayed in December, 2018
Guest Score 9.2 out of 10
stayed in December, 2018
Guest Score 9.2 out of 10
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Area information

    Airports Show all on map »

    • London City Airport - 8.48 mi
    • Northolt - 12.61 mi
    • London Biggin Hill - 13.42 mi
    • Heathrow Airport - 13.78 mi
    • Gatwick Airport - 23.84 mi
    • Luton Airport - 28.17 mi
    • Rochester - 29.43 mi
    • Farnborough - 31.16 mi
    • Stansted Airport - 31.61 mi
    • Blackbushe - 32.54 mi
    • London Southend Airport - 36.41 mi


      Train stations Show all on map »
      • London Victoria Station - 0.26 mi
      • Victoria Station - 0.26 mi
      • Victoria Station - 0.29 mi
      • Victoria Railway Station - 0.30 mi
      • Victoria Coach Station - 0.30 mi
      • Pimlico - 0.42 mi
      • Sloane Square - 0.63 mi
      • St. James's Park - 0.64 mi
      • Battersea Power Station - 0.73 mi
      • Hyde Park Corner - 0.89 mi


      Art Galleries Show all on map »
      • Guards Museum - 0.58 mi
      • Queens Gallery - 0.63 mi


      Hospitals Show all on map »
      • Chelsea Royal Hospital - 0.78 mi

    Other attractions

      Historical Buildings Show all on map »
      • Westminster Cathedral - 0.26 mi
      • Apsley House - 0.88 mi
      • St. James's Palace - 0.89 mi
      Famous Streets Show all on map »
      • Victoria London - 0.26 mi
      • Ellis Street - 0.69 mi
      • Smith Square - 0.70 mi
      • Sloane Street - 0.82 mi
      Theatres Show all on map »
      • Apollo Victoria Theatre - 0.27 mi
      • Victoria Palace Theatre - 0.36 mi
      • Royal Court Theatre - 0.65 mi
      • Westminster Central Hall - 0.80 mi
      Monuments and Landmarks Show all on map »
      • Buckingham Palace - 0.29 mi
      • Chelsea Bridge - 0.59 mi
      • Victoria Memorial - 0.70 mi
      • Jewel Tower - 0.77 mi
      • Lambeth Bridge - 0.83 mi
      • Big Ben - 0.86 mi
      National Parks Show all on map »
      • St James' Park - 0.66 mi
      • Green Park - 0.76 mi
      • Hyde Park - 0.89 mi
      Things to do Show all on map »
      • Queen Elizabeth II Conference Centre - 0.81 mi
      Other Show all on map »
      • Vincent Square Westminster - 0.31 mi
      • London Tourist Board - 0.32 mi
      • Victoria - 0.33 mi
      • Victoria Underground - 0.35 mi
      • Pimlico - 0.40 mi
      • Julian Simon Fine Art - 0.42 mi
      • Cardinal Place - 0.45 mi
      • Royal Mews - 0.49 mi
      • Southall - 0.61 mi
      • Changing of the Guard - 0.63 mi
      • Sloane Square - 0.63 mi
      • Turner Art Prize Exposition - 0.65 mi
      • New Covent Garden Market - 0.70 mi
      • Italian Cultural Institute - 0.71 mi
      • Chelsea Flower Show - 0.78 mi
      • Hyde Park Corner - 0.89 mi

Best Western Victoria Palace

60-64 Warwick Way, London, England, SW1 V1SA, United Kingdom