City Hotel
12 Osborn Street Aldgate East, London, England, E1 6TE, United Kingdom
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12 Osborn Street Aldgate East, London, England, E1 6TE, United Kingdom
Located a minute’s walk from Aldgate East Tube Station and on the gateway to Brick Lane, Hampton By Hilton London City is just next to the Whitechapel Art Gallery. It offers free Wi-Fi and 24-hour room service. Air-conditioned rooms feature a plasma TV, a safe and private bathroom with shower and hairdryer. For an additional charge, the hotel offers a Hot Buffet Breakfast. The Hotel Restaurant offers a limited menu of Pizzas and Sandwiches. Spitalfields Market and its surrounding eateries are 5 minutes’ walk away. The property is 10 minutes’ tube ride from the West End, Olympic Stadium and Westfield Shopping Center. The Tower of London is just 15 minutes’ walk away. Welcoming guests from May 2023.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Refrigerator
  • Wheelchair accessible
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Non-Smoking Rooms Available
  • Sofa
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Staff trained in safety protocol
  • Free face masks
  • Contactless check-in/out
  • Room windows that open
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • TV & Movies/Shows
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Professional cleaning services
  • Cleaning products available
  • Kid-friendly dining
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City Hotel
Rates from View more information >>

Airports Show all on map »

  • London City Airport - 5.41 mi
  • London Biggin Hill - 13.59 mi
  • Northolt - 15.17 mi
  • Heathrow Airport - 17.05 mi
  • Gatwick Airport - 26.00 mi
  • Rochester - 27.20 mi
  • Luton Airport - 27.82 mi
  • Stansted Airport - 28.60 mi
  • London Southend Airport - 33.12 mi
  • Farnborough - 34.70 mi
  • Blackbushe - 36.05 mi

Museums

  • Whitechapel Arts Gallery - 331 f
  • Whitechapel Art Gallery - 0.22 mi
  • Bank of England Museum - 0.69 mi
  • Association Gallery - 0.77 mi
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
stayed in December, 2025
Guest Score 8 out of 10
Very Good
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The hotel was welcoming and very comfortable
The location wasn't great. Although good for tube access, the area felt dirty and rough, particularly at night.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 7 out of 10
Good
The hôtel was very crowded at breakfast time. The food was average, except for the fresh fruit
Housekeeping seemed rushed. Had to request tiques and towels
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Overall cleanliness, good breakfast, good location.
We were on the first floor, and every morning at 6:30 we were woke up by bacon smell coming via air conditioning
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 7 out of 10
Good
I liked the fact that the room was always cleaned and the quietness of the hotel. The breakfast was quite good, but there were very few products suitable for lactose intolerant people (especially the sweet breakfast, with no products available except for the plant-based drink). This could be improved significantly. They were helpful in letting us leave our bags while we waited for check-in so we could easily explore the city.
On a negative note, the gentleman at the reception in the morning, I don't remember his name, was quite rude when it came to resolving an issue regarding the total cost of the hotel and the exchange. He didn't resolve the issue and responded rudely, dismissing us in a matter of seconds. The area is decent, but a bit run-down and dirty, and it's a bit inconvenient to get to some parts of London, as you need to change buses or the tube several times.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Lovely hotel, easily accessible from nearby tube stations. Breakfast was great and plenty out even though it was busy!
I was on the lower floor so my view was a brick wall about a foot away from the window but didn't bother me for one night!
stayed in November, 2025
Guest Score 5 out of 10
Fair
Apartment is close to underground station
There were ants in the room, which we reported in the 1st day. Room was not changed to other. We had to stay with ant till the end of our stay in the hotel. Breakfast was not the best.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location and the staff were amazing
We got a room with assisted facility, which we couldn’t change, other than that it was great
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything was perfect. I will be staying again. Thanks team! Mannie
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The staff were very friendly, polite and helpful and the rooms were really nice.
The breakfast was ok and the coffee lukewarm
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Good location in an interesting part of London.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location cleanliness good value
Breakfast was a bit like warm
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Guest reviews
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Area information

    Airports Show all on map »

    • London City Airport - 5.41 mi
    • London Biggin Hill - 13.59 mi
    • Northolt - 15.17 mi
    • Heathrow Airport - 17.05 mi
    • Gatwick Airport - 26.00 mi
    • Rochester - 27.20 mi
    • Luton Airport - 27.82 mi
    • Stansted Airport - 28.60 mi
    • London Southend Airport - 33.12 mi
    • Farnborough - 34.70 mi
    • Blackbushe - 36.05 mi

    Museums

      Art Galleries Show all on map »
      • Whitechapel Arts Gallery - 331 f
      • Whitechapel Art Gallery - 0.22 mi
      • Bank of England Museum - 0.69 mi
      • Association Gallery - 0.77 mi

    Transport

      Train stations Show all on map »
      • Aldgate East - 782 f
      • Aldgate - 0.29 mi
      • Shoreditch - 0.41 mi
      • Whitechapel - 0.47 mi
      • Fenchurch Street Railway Station - 0.52 mi
      • Liverpool Street - 0.52 mi
      • Liverpool Street Station - 0.54 mi
      • Tower Hill - 0.54 mi
      • Bethnal Green Railway Station - 0.64 mi
      • Shadwell - 0.69 mi
      • Moorgate Railway Station - 0.80 mi
      • Monument - 0.81 mi

    Other attractions

      Historical Buildings Show all on map »
      • Christ Church Spitalfields - 0.24 mi
      • Dennis Severs House - 0.39 mi
      • Lloyds Building - 0.59 mi
      • Jewel House - 0.66 mi
      • Tobacco Dock - 0.75 mi
      Things to do Show all on map »
      • The Model Shop - 0.38 mi
      • Broadgate Ice Rink - 0.51 mi
      Theatres Show all on map »
      • Wiltons Music Hall - 0.39 mi
      Monuments and Landmarks Show all on map »
      • Tower Gateway - 0.47 mi
      • Tower Hill - 0.55 mi
      • Tower of London - 0.58 mi
      • London Underwriting Centre - 0.62 mi
      • All Hallows Barking by the Tower - 0.66 mi
      • Tower Bridge - 0.81 mi
      • Monument - 0.82 mi
      • The Monument - 0.82 mi
      Famous Streets Show all on map »
      • London Liverpool Street - 0.51 mi
      • Cable Street Mural - 0.65 mi
      Other Show all on map »
      • Aldgate East - 708 f
      • Petticoat Lane Market - 0.23 mi
      • The Spitz - 0.24 mi
      • Soup Kitchen for the Jewish Poor - 0.25 mi
      • Old Spitalfields Market - 0.29 mi
      • Vibe Bar - 0.29 mi
      • Aldgate - 0.30 mi
      • Brick Lane - 0.36 mi
      • Shoreditch - 0.41 mi
      • Bevis Marks Synagogue - 0.42 mi
      • Whitechapel - 0.48 mi
      • Shadwell DLR - 0.68 mi
      • Vilma Gold - 0.76 mi
      • Billingsgate - 0.77 mi
      • Institute of International Visual Arts - 0.79 mi
      • Moorgate - 0.80 mi

City Hotel

12 Osborn Street Aldgate East, London, England, E1 6TE, United Kingdom