Epic Serviced Apartments
7-9 Campbell Street, Liverpool, Merseyside - England, L1 5AX, United Kingdom
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7-9 Campbell Street, Liverpool, Merseyside - England, L1 5AX, United Kingdom
Located in the popular L1 district of Liverpool city center, Epic Serviced Apartments offer luxury, elegant apartments with free WiFi and direct access to shops and restaurants. Each apartment is uniquely decorated and each has a modern kitchen with a stylish breakfast/dining area. Linen and towels are included and other amenities include a hairdryer and ironing facilities. Albert Dock is a 10-minute walk from Epic Serviced Apartments and the Anfield Stadium, home of Liverpool Football Club, can be found a 20-minute drive away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Restaurant
  • Room Service
  • 24-Hour Front Desk
  • Heating
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Parking Available
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • CCTV security in common areas
  • Daily disinfection
  • Laundry services
  • Non-smoking property
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
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stayed in January, 2022
Guest Score 4 out of 10
Disappointing
Location, comfy beds,
Wifi did not work, dirty kitchen, lots of damage to interior of building, lack of interest from reception when reporting problems, heating was turned off at the boiler and the apartment was cold.
stayed in January, 2022
Guest Score 6 out of 10
Pleasant
Location was great.
There was 5 of us only 3 mugs.3 keys given only 2 worked then on 2nd day none of the keys worked. We phoned the hotel reception and was told no one to come round with new keys so had to go to the hotel ourselves. Thankfully it was late afternoon and not early hours after a night out. Plenty of mirrors in property but no sockets near them.We stayed in the Hideaway apt which was very dark with no windows. For these reasons would not stay here again.
stayed in January, 2022
Guest Score 3 out of 10
Poor
location was excellent and liked the layout of the apartment
however we had booked for a group visit and was told that there was a Bluetooth sound system throughout however it was not working the manageress came but was unable to fix it and could not offer any solution as other apartments were booked and maintenance were not available
stayed in December, 2021
Guest Score 1 out of 10
Very Poor
The location is good for the docks and Liverpool One, etc.
Unfortunately I am extremely disappointed with both the apartment and the service received subsequently. I did make a complaint at check out and the receptionist took my contact details and promised to contact me back later in the day to resolve the complaint. I didn't hear back from him. Sadly, the apartment wasn’t particularly nice or clean. It appeared the carpets hadn’t been hoovered, there was detritus across floors in all areas, including lots of hair, liquid spills, bits of card/confetti and more. Whilst the beds had been made, the top sheets and cushions had a number of stains and didn’t have much of a clean appearance. The tap in the downstairs bathroom was loose and appeared to be leaking, whilst there was also smelly damp and standing water in the alcove section of the living room under the stairs. Worst of all was the smell emanating from the fridge. It honestly had an aroma of something having died in there (or at least gone off and been left a long while). The dishwasher also had horrible brown gunk all over the bottom of it and was unusable. As a small family, the apartment really wasn’t suitable at all for our stay. We only stayed because we had commitments, arrived late and needed to be at our function. We did manage to sleep in the apartment, but couldn’t make much use of the living facilities as such because of the awful smell and lack of cleanliness. Booking two rooms at a Premier Inn would have been far nicer and cheaper. I am further disappointed that my complaints at checkout appear to have been overlooked and a promise to get back in touch with me later in the day wasn’t kept. I did email the hotel with my complaints to offer the opportunity for them to rectify the issues, and eventually received a reply offering a free stay by way of apology — however my return emails to take up that offer haven't been responded to in almost a month and I am now getting radio silence from the general manager.
stayed in December, 2021
Guest Score 8 out of 10
Very Good
stayed in December, 2021
Guest Score 10 out of 10
Exceptional
very modern, clean, fab location
stayed in December, 2021
Guest Score 10 out of 10
Exceptional
stayed in December, 2021
Guest Score 7 out of 10
Good
The beds were comfy and the place was clean
There was a lot of noise from outside (the windows were letting in noise and the wind) and the upstairs neighbours were very noisy all through the night so I did not get much sleep.
stayed in December, 2021
Guest Score 10 out of 10
Exceptional
stayed in December, 2021
Guest Score 10 out of 10
Exceptional
stayed in November, 2021
Guest Score 10 out of 10
Exceptional
stayed in November, 2021
Guest Score 3 out of 10
Poor
stayed in November, 2021
Guest Score 9 out of 10
Wonderful
stayed in November, 2021
Guest Score 6 out of 10
Pleasant
Staff can’t do enough, location fantastic. Very comfy beds.
Bedroom number 2 ceiling very low (low enough to bang your head (which we all did) also the bedroom didn’t have wardrobes or drawers (absolutely no where to put clothes so we lived out of our cases (this bedroom was for 3 adults!), I felt the bedroom was shoehorned in to a room that was suitable for a single bed not a single and a double as you had to crawl to the single bed under the Eves and when you stood up near the double bed, the ceiling beam was lower than 5ft (quite dangerous), we couldn’t get the heating to work, I am certain if we reported this it would have been repaired, tea towels and dishwasher tablets would have been good. A little bit shabby in areas which was disappointing , could do with a paint. We paid over £1000 for 2 nights so expected a good level of upkeep, I think it was overpriced as it really did need a bit of tlc.
stayed in November, 2021
Guest Score 8 out of 10
Very Good
stayed in November, 2021
Guest Score 7 out of 10
Good
stayed in November, 2021
Guest Score 8 out of 10
Very Good
stayed in October, 2021
Guest Score 8 out of 10
Very Good
Location. Reception staff - lovely. Overall apartment was good.
Check in - took an hour! Queueing outside too but fortunately wasn't raining...
stayed in October, 2021
Guest Score 10 out of 10
Exceptional
stayed in October, 2021
Guest Score 4 out of 10
Disappointing
Very good location in city centre. Good sound system in apartment.
Heating not working- when called reception they said maintenance were coming- they never came!! It was freezing. Only 3 cups in an apartment for 8. Dirty underwear left on radiator. Dirty floors throughout, holes in walls.
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Area information

    Airports Show all on map »

    • Speke Airport - 7.31 mi
    • Chester Hawarden Airport - 15.50 mi
    • Blackpool Airport - 25.57 mi
    • Manchester Intl Airport - 29.44 mi

    Museums

      Art Galleries Show all on map »
      • Open Eye Gallery Liverpool - 880 f
      • Conservation Centre - 0.29 mi
      • Tate Gallery - 0.31 mi
      • The Mathew Street Gallery - 0.32 mi
      • International Slavery Museum - 0.33 mi
      • HM Customs & Excise Museum - 0.38 mi
      • Merseyside Maritime Museum - 0.38 mi
      • The Beatles Museum - 0.39 mi
      • Merseyside Maritim Museum - 0.39 mi
      • Tate Modern Art Museum - 0.39 mi
      • Museum of Liverpool Life - 0.48 mi
      • Liverpool Central Library - 0.51 mi
      • Walker Art Gallery - 0.51 mi
      • World Museum Liverpool - 0.53 mi

    Transport

      Train stations Show all on map »
      • Liverpool Central Station - 0.23 mi
      • Liverpool James Street Station - 0.35 mi
      • Liverpool Lime Street Railway Station - 0.45 mi
      • Lime Street Train Station - 0.48 mi
      • Moorfields Railway Station - 0.49 mi
      • Liverpool Moorfields Train Station - 0.49 mi

    Other attractions

      Historical Buildings Show all on map »
      • Anglican Cathedral - 932 f
      • St. Lukes Church - 0.41 mi
      • Laughterhouse comedy club - 0.46 mi
      • Liverpool Cathedral Church of Christ - 0.47 mi
      • Metropolitan Cathedral of Christ the King - 0.51 mi
      • Royal Liver Building - 0.53 mi
      Famous Streets Show all on map »
      • Jeffs of Bold Street - 0.25 mi
      • Hope Street Liverpool - 0.58 mi
      Monuments and Landmarks Show all on map »
      • Fact - 0.26 mi
      • St George's Hall - 0.37 mi
      • Beatles Story - 0.39 mi
      Things to do Show all on map »
      • The Cavern Quarter - 0.30 mi
      • Blue Bar - 0.39 mi
      Theatres Show all on map »
      • Royal Court Theatre - 0.35 mi
      • Empire Theatre - 0.37 mi
      • Liverpool St. Georges Hall - 0.46 mi
      • Unity Theatre - 0.49 mi
      • Philharmonic Hall - 0.57 mi
      • Philharmonic Hall Liverpool - 0.57 mi
      National Parks Show all on map »
      • Croxteth Hall & Country Park - 0.47 mi
      • Croxteth Hall and Country Park - 0.47 mi
      Other Show all on map »
      • Formby Point - 0.32 mi
      • The Beatles Story Experience - 0.36 mi
      • Tate Liverpool - 0.45 mi
      • Pier Head - 0.47 mi
      • Mr Hardmans Photographic Studio - 0.47 mi
      • Western Approaches - 0.49 mi
      • Liverpool Echo Arena - 0.49 mi
      • ACC Liverpool - 0.50 mi
      • Liverpool Walker - 0.50 mi

Epic Serviced Apartments

7-9 Campbell Street, Liverpool, Merseyside - England, L1 5AX, United Kingdom