Crowne Plaza Liverpool
St Nicholas Place Pier Head, Liverpool, Merseyside - England, L31QW, United Kingdom
US: +1 888-428-0763
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Room
Room
Address
St Nicholas Place Pier Head, Liverpool, Merseyside - England, L31QW, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- Wheelchair accessible
- On-site parking
- indoor pool
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Kitchen
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- French
- German
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- yoga room
- Shops on site
- Electric vehicle charging station
- Kids' pool
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- Food delivery
- Waterfront
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Speke Airport - 7.89 mi
- Chester Hawarden Airport - 15.83 mi
- Blackpool Airport - 25.24 mi
- Manchester Intl Airport - 29.97 mi
Museums
- Museum of Liverpool Life - 0.22 mi
- The Mathew Street Gallery - 0.33 mi
- Merseyside Maritime Museum - 0.41 mi
- International Slavery Museum - 0.41 mi
- HM Customs & Excise Museum - 0.41 mi
- Tate Gallery - 0.42 mi
- Conservation Centre - 0.47 mi
- The Beatles Museum - 0.55 mi
- Merseyside Maritim Museum - 0.58 mi
- Tate Modern Art Museum - 0.58 mi
- World Museum Liverpool - 0.66 mi
- Open Eye Gallery Liverpool - 0.67 mi
- Walker Art Gallery - 0.69 mi
- Liverpool Central Library - 0.69 mi
Click here to leave your opinion >>
Andrew (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The location is great and ideal for exploring the city.The staff are fantastic and extremely friendly and helpful.
Nothing
Tracey (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Loved the location
Bath tub shower
There was no fridge in the room
Anthony (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Stephen (solo traveller)
stayed in August, 2025
Guest Score 6 out of 10
Pleasant
Large family room and good breakfast
Always having to ask for four cups and four glasses in a room for four people empty shampoo and conditioner in the bathroom too cold in the swimming pool
Steve (family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Robert (family with young children)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Jill (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Very good location for a stay in Liverpool, waterfront location was out of the fray but still close to everything, a nice, clean, new feeling room, tub, good bicycle storage. Also, good value cost for a big city hotel. Very nice staff (Frank the doorman was great)
Tiit (family with young children)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
The room in general was really nice and relatively spacey. Everything looked neat and the hotel lobby bar was a nice place for dinner. Everything looked nice and was comfortable.
The hotel spa is a stain to an overall superior hotel. The spa looks like it has been 5 years in need for renovation and is crying for repair and overhaul. Facilities there are aged and do not look in good order. Also spa has several strange rules (maybe not in Britan) regarding kids and sauna, which is forbidden for under 16 years old.
Bryan (solo traveller)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Anonymous (young couple)
stayed in August, 2025
Guest Score 7 out of 10
Good
Robert (young couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Very clean and great facilities. Great location for Liverpool town centre and new Everton stadium.
Staff are exceptionally friendly and helpful with their knowledge of things to do in the City
No down sides
Brian (review category business travellers)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Everything
Fire alarm at 3am
David (young couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Jenny (young couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Everything
Hannah (family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Phil (solo traveller)
stayed in August, 2025
Guest Score 7 out of 10
Good
Anonymous (young couple)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The hotel was superb clean and everywhere is clean
Rudnest a member of staff
Matty (family with young children)
stayed in August, 2025
Guest Score 3 out of 10
Poor
Great location
I was extremely disappointed with the standard of the hotel room. From the moment I arrived, it was clear that the rooms are extremely dated and in desperate need of a full refurbishment. The furniture and fittings were tired, worn, and far below the standard I would expect from a hotel of this level.
The biggest issue was the bed. The frame had collapsed, which made it feel as though I was sleeping on a slope every single night. It was incredibly uncomfortable and completely unacceptable. I reported this to housekeeping straight away, expecting it to be resolved quickly, but despite raising the issue nothing was done during my entire stay. This lack of action showed a complete disregard for guests’ comfort and wellbeing.
The air conditioning system was another major problem. It was the noisiest unit I have ever come across, to the point where it made it difficult to sleep with it running. On top of that, it offered almost no control – it was operated via a basic light switch, with no proper fan or temperature settings, which made it virtually useless.
Overall, my stay was very unpleasant, and I left feeling extremely unhappy with the condition of the room and the lack of response from staff when issues were raised. For the price paid, the quality was far below expectations, and I would strongly advise that the hotel urgently reviews the state of its rooms and facilities.
Anonymous (solo traveller)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Very clean good food polite staff
Craig (review category business travellers)
stayed in August, 2025
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Speke Airport - 7.89 mi
- Chester Hawarden Airport - 15.83 mi
- Blackpool Airport - 25.24 mi
- Manchester Intl Airport - 29.97 mi
- Museum of Liverpool Life - 0.22 mi
- The Mathew Street Gallery - 0.33 mi
- Merseyside Maritime Museum - 0.41 mi
- International Slavery Museum - 0.41 mi
- HM Customs & Excise Museum - 0.41 mi
- Tate Gallery - 0.42 mi
- Conservation Centre - 0.47 mi
- The Beatles Museum - 0.55 mi
- Merseyside Maritim Museum - 0.58 mi
- Tate Modern Art Museum - 0.58 mi
- World Museum Liverpool - 0.66 mi
- Open Eye Gallery Liverpool - 0.67 mi
- Walker Art Gallery - 0.69 mi
- Liverpool Central Library - 0.69 mi
- Liverpool James Street Station - 0.24 mi
- Liverpool Moorfields Train Station - 0.30 mi
- Moorfields Railway Station - 0.34 mi
- Liverpool Central Station - 0.72 mi
- Lime Street Train Station - 0.80 mi
- Liverpool Lime Street Railway Station - 0.80 mi
- Liver Building - 287 f
- Royal Liver Building - 410 f
- Anglican Cathedral - 0.55 mi
- St. Lukes Church - 0.97 mi
- Metropolitan Cathedral of Christ the King - 1.03 mi
- Laughterhouse comedy club - 1.04 mi
- Croxteth Hall & Country Park - 0.23 mi
- Croxteth Hall and Country Park - 0.23 mi
- The Cavern Quarter - 0.35 mi
- Blue Bar - 0.58 mi
- Royal Birkdale Golf Club - 0.43 mi
- Beatles Story - 0.58 mi
- St George's Hall - 0.69 mi
- Fact - 0.82 mi
- Royal Court Theatre - 0.58 mi
- Empire Theatre - 0.69 mi
- Liverpool St. Georges Hall - 0.70 mi
- Liverpool John Moores University - 0.70 mi
- Jeffs of Bold Street - 0.80 mi
- Pier Head - 720 f
- Western Approaches - 748 f
- Tate Liverpool - 0.41 mi
- Formby Point - 0.54 mi
- The Beatles Story Experience - 0.56 mi
- Liverpool Walker - 0.65 mi
- Liverpool Echo Arena - 0.74 mi
- ACC Liverpool - 0.77 mi
- Pacific Road Arts & Exhibition Centre - 0.99 mi
- Shore Road Pumping Station - 1.04 mi
- Mr Hardmans Photographic Studio - 1.06 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Historical Buildings Show all on map »
National Parks Show all on map »
Things to do Show all on map »
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Crowne Plaza Liverpool
St Nicholas Place Pier Head, Liverpool, Merseyside - England, L31QW, United Kingdom