Malmaison Glasgow
278 West George Street, Glasgow, City Of Glasgow - Scotland, G2 4LL, United Kingdom
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Room
Address
278 West George Street, Glasgow, City Of Glasgow - Scotland, G2 4LL, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Fax/photocopying
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Pet basket
- Pet bowls
- Key access
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Electronic room key
- Car rental available
- Daily disinfection
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
Airports Show all on map »
- Glasgow Intl Airport - 6.53 mi
- Prestwick Airport - 27.57 mi
- Edinburgh International Airport - 35.09 mi
Museums
- RGI Kelly Gallery - 579 f
- Lloyd Jerome Gallery - 664 f
- Compass Gallery - 745 f
- McLellan Galleries - 1,007 f
- Royal Highland Fusiliers Regimental Museum - 0.24 mi
- Regimental Museum of the Royal Highland Fusiliers - 0.26 mi
- Kelvingrove Art Gallery - 0.36 mi
- Kelvingrove Art Gallery and Museum - 0.36 mi
- Museum of Piping - 0.43 mi
- Buchanan Galleries - 0.48 mi
- Gallery of Modern Art - 0.54 mi
Click here to leave your opinion >>
Jon (Couple)
stayed in April, 2026
Guest Score 7 out of 10
Good
Room was very comfortable and roomy. Nice little sitting area with a love seat. Good bathroom.
Unfortunately, our arrival was a bit chaotic and that put everything off. We booked here because booking.com said they had on-site parking. They don't, which they warned me about in their confirmation letter. But they did offer us bag drop off at check-in, and then instructions on where to park off-site. Problem is, there isn't a loading zone at the hotel. It's illegal to park in front, so either you find street parking, pay for it and unload from a few blocks away, or park illegally and scramble to unload your bags.
Then, the instructions to pay in advance for a car park 6 blocks away were confusing, and the front desk clerk was a "soft talker" so getting settled with our car was unsettling, and those first 10 minutes sadly set the tone for our first day in Glasgow. And for that reason, we gave a low "location" rating.
ADDITION: The hotel recommended we "pre-book" our parking, which we did for 2:00pm. But we arrived 12 minutes early. So even though we stayed in the garage for less than 24 hours, the garage billed us an additional GBP 3.00 for arriving outside our booked time. Not the hotel's fault, but they should warn patrons of this before encouraging that we pre-book.
George (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Location and price
Work be done on frontage .. would have been nice to know
STEVEN K. (Couple)
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
The staff was very friendly and helpful.
Our room location was terrible. It was on the ground floor behind the front desk and next door to the room was an office in rented by a non-related business. We could hear banging and bumping until they left at close of business. The quality of our rooms have been poor several times when booking through Booking.com. I'm beginning to wonder if it is because we are booking through Booking.com.
Natalie (Solo Traveler)
stayed in February, 2026
Guest Score 7 out of 10
Good
It is a cool building and the beds were very comfortable.
The easily visible elevator broke and no one made sure guests clearly knew that there was another evevator down the hall. Also, when we checked in, there was a systems/internet issue so the staff refused to allow us in our rooms (although they were ready) until they could scan our credit cards. That lead to a time period where we just had to sit around and wait for what turned out to be some hours. No manager addressed us to apologize or make other arrangements. I felt like the front desk staff were left hanging with a customer service issue they had no control over. Because of there not being any outlets in the bathroom, there should be a mirror by the outlets in the main room.
david (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The bar area and restaurant was stunning
Lovely friendly atmosphere
Squeaky floors boards in old part
Finlay (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great bedroom , super comfortable bed and an excellent cooked breakfast !
Susan (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Friendly, helpful staff; Incredible breakfast. Nice rooms. Great location. Easy check-in.
Can't think of anything except maybe better lighting in room.
Katherine (Solo Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great room, well located and reasonable price for the time of year.
Trudy (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Lovely clean and welcoming hotel
The fact it had a bowed curtain rail let so much light in the room from outside which is something I really hate
Donald (Family with young children)
stayed in November, 2025
Guest Score 7 out of 10
Good
Room was nice and staff very pleasant
Lift was a bit creaky and reception area a bit limited if waiting or meeting visiting friends
ROCHELLE (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Staff helpful and good selection teas in room
Better view from bedroom
Anne (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Decor, breakfast and bed
No outside window, room was too warm
jackie (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Location was good
Parking 10 minute walk ?♀️
Restaurant staff was rude bar staff nice
Britanie83 (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Central location, very accommodating staff, spacious room
Could use a deep clean/dusting
Jody (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The location and the vibe throughout the hotel
The parking location
Elizabeth (Couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Good pub/bar and restaurant.
Alan (Solo Traveler)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Breakfast was superb
Carrie (Group Traveler)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Room was beautiful with large bed.
Carpet a little dated and bathroom could do with updating a little. Overall very comfortable and pleasant stay
It felt quite dim and dark - difficult to find a spot throughout the hotel with good lighting
Michele (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
The Malmaison was a lovely, comfortable hotel with all the amenities and was close to a number of restaurants.
It was a bit further from the train station than I'd calculated.
SALMAN (Family with young children)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
Clean .
The staff in charge of transporting the luggage are excellent, friendly and very helpful, but the reception staff are catastrophically negligent. I booked three rooms and paid for them three days before check-in, but they gave me two rooms and upon departure they deducted the price of one night from the third room with a promise of a free night (which is ridiculous and an evasion of responsibility in an attempt to place the blame on me) despite not giving me the key or registering me in it. A very bad experience due to the unprofessionalism of the reception staff and also the hotel manager who dealt with the matter extremely badly. An experience I will never repeat in this miserable hotel.
Thank you for your information!
Area information
- Glasgow Intl Airport - 6.53 mi
- Prestwick Airport - 27.57 mi
- Edinburgh International Airport - 35.09 mi
- RGI Kelly Gallery - 579 f
- Lloyd Jerome Gallery - 664 f
- Compass Gallery - 745 f
- McLellan Galleries - 1,007 f
- Royal Highland Fusiliers Regimental Museum - 0.24 mi
- Regimental Museum of the Royal Highland Fusiliers - 0.26 mi
- Kelvingrove Art Gallery - 0.36 mi
- Kelvingrove Art Gallery and Museum - 0.36 mi
- Museum of Piping - 0.43 mi
- Buchanan Galleries - 0.48 mi
- Gallery of Modern Art - 0.54 mi
- Anderston Railway Station - 0.35 mi
- Glasgow Central Station - 0.35 mi
- St. Vincent Street Free Church - 805 f
- Baird Hall - 0.21 mi
- Hatrack - 0.27 mi
- Tenement House - 0.31 mi
- The Tenement House - 0.33 mi
- The Bucks Head Building - 0.44 mi
- Merchants House Glasgow - 0.54 mi
- City Chambers - 0.57 mi
- Kings Theatre Glasgow - 0.21 mi
- Arches Theatre Glasgow - 0.35 mi
- Arches Theatre - 0.35 mi
- Mitchell Theatre - 0.39 mi
- Pavilion Theatre Glasgow - 0.40 mi
- The Glasgow Royal Concert Hall - 0.47 mi
- Royal Concert Hall - 0.48 mi
- Glasgow School of Art - 0.22 mi
- Mitchell Library - 0.26 mi
- Kingston Bridge - 0.59 mi
- Sauchiehall Street - 0.33 mi
- Glasgow Queen Street - 0.55 mi
- Pavilion Theatre - 0.40 mi
- Prince's Square - 0.50 mi
- Argyll Arcade - 0.51 mi
- Greater Glasgow and Clyde Valley Tourist Board - 0.56 mi
- St Enoch Travel Centre - 0.59 mi
- St. Enoch Shopping Centre - 0.58 mi
- Grecian Chambers - 999 f
- Roger Billcliffe Fine Art - 1,011 f
- Charing Cross - 0.21 mi
- Charing Cross Glasgow - 0.22 mi
- Highlandmans Umbrella - 0.35 mi
- S V Glenlee - 0.35 mi
- Glasgow West End - 0.35 mi
- St Georges Tron - 0.47 mi
- The Arches - 0.57 mi
- St. Enoch Centre - 0.58 mi
- Centre for Contemporary Arts - 0.60 mi
Airports Show all on map »
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Transport
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Malmaison Glasgow
278 West George Street, Glasgow, City Of Glasgow - Scotland, G2 4LL, United Kingdom