Best Western Glasgow City Hotel
27 Elmbank St, Glasgow, City Of Glasgow - Scotland, G2 4PB, United Kingdom
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
27 Elmbank St, Glasgow, City Of Glasgow - Scotland, G2 4PB, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- 24-Hour Front Desk
- Heating
- Shared lounge/TV area
- vending machine
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Board games/puzzles
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Luggage storage & lockers
- Non-smoking property
- Professional cleaning services
Airports Show all on map »
- Glasgow Intl Airport - 6.41 mi
- Prestwick Airport - 27.63 mi
- Edinburgh International Airport - 35.18 mi
Museums
- McLellan Galleries - 369 f
- Royal Highland Fusiliers Regimental Museum - 443 f
- Regimental Museum of the Royal Highland Fusiliers - 492 f
- RGI Kelly Gallery - 990 f
- Lloyd Jerome Gallery - 1,042 f
- Compass Gallery - 0.26 mi
- Kelvingrove Art Gallery and Museum - 0.33 mi
- Kelvingrove Art Gallery - 0.33 mi
- Museum of Piping - 0.48 mi
- Buchanan Galleries - 0.59 mi
- Museum of Transport Glasgow - 0.70 mi
- Gallery of Modern Art - 0.70 mi
Click here to leave your opinion >>
Okello (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The property was well located near the city centre and very accessible to nearby shops and restaurants, plus the staff were very nice and kind.
I can’t really complain, my experience was great overall.
Petrus (Solo Traveler)
stayed in June, 2026
Guest Score 7 out of 10
Good
The staff is incredibly friendly and helpful. Being able to enter at all times is nice, it's also reasonably close to the city center. There is even a metro station nearby.
The bunk beds have a metal sheet on which the mattress rests. The mattress being on the thinner side made it a little too hard for me due to that. Tho I know that some prefer that, so this is just me nitpicking.
kurma (Solo Traveler)
stayed in May, 2026
Guest Score 3 out of 10
Poor
Budget friendly and location is quite near to chairing cross station which is great
Charging ports are a big problem. I used corridor area space to charge my laptop and phone during my stay. I was very disappointed with this. Moreover, sometimes WiFi is a problem to take video call within the room.
Joel (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great downtown location, wonderful staff, cleanliness, comfortable beds, coffe machine with surprisingly good coffee
I feel for the price a towel should be provided
Hom (Solo Traveler)
stayed in May, 2026
Guest Score 5 out of 10
Fair
Staff very friendly. Supportive.
Had to pay for Towel. And not even a 10p shampoo/soap was given in toilet. Very sad.
Omar (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
Staff and facilities
Sofía (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
The location was very good to access a lot of destinations and nice pubs in the Galway centre. The guy at the front desk provided an amazing pub recomendation and overall the front desk people were very good at responding any questions.
Breakfast had a lot of options from where to choose, so that was nice.
So, I reserved a bunk bed in a 4 bed room, and when I climbed up with my bags, I noticed there were 6 beds, so then I went down and they clarified even though there are 6 beds, the room only accommodates 4 people, so in case you reserve that option, you may be surprised about that.
Besides that, the room has a bit odd smell, but that's all.
Allan (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great place
Kannaiyan (Solo Traveler)
stayed in April, 2026
Guest Score 5 out of 10
Fair
You must provide free water for drinking water. I never expected this
Anna (Solo Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
It was very fancy and had a very nice room for eating and sitting if you didn't book breakfast or wanted to hang out outside of your room.
People were very friendly.
Room was a bit small so it felt a little cramped (4 bed female dorm) and the bathroom was also pretty small and had the shower and toilet in the same room so if one person was in the shower the other 3 could not go to the toilet or wash their hands.
Helen (Solo Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
I didn't request for breakfast
Time of checking in is not fair compare to time of checking out
Kayla M. (Solo Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
It had what i needed for my stay, booked a female only room and felt safe and secure throughout the stay.
Great location and walking distance from where i needed to be during my time in glasgow. Booked to stay here last year too, staff was so welcoming and friendly, and was able to leave my bags ahead of check in and after check out!
pillow was lumpy was my only issue
Pietra (Group Traveler)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Location is nice. Staff was receptive.
The blinds were so thin all the light came in. The beds were uncomfortable and the sheets a little dirty. Also, our bathroom flooded.
john (Solo Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Very comfortable accommodation in a good location, close to public transport, at a reasonable price.
Staff were excellent.
I would have no hesitation in staying there again.
Ngoc D. (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
None
Obed (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The location and staff approach to customers is excellent
None
MacNeill (Solo Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The staff were very friendly, the room was clean, very close to main street, my only hiccup was, the room was to warm for me, I'm used to a cool room.
As I said, a bit to warm for me
Iara R. (Group Traveler)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
It has everything you may need to spend a night, so basically, a bed and a shower. The sheets and the bathroom were clean when I arrived. Peoplet at reception were nice.
It is what you pay for. It's an old building, so lots of carpets, stairs, and, for some, reason doors. I wouldn't recomend for traveleres with luggage with wheels (like myself). Carpets were, as expected, dirty and stained. There was a bit of a smell. The road in front of the build is closed and there was a lot of noice during the day.
Benjamin (Solo Traveler)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Safe and clean with curtains and plugs and a big Ensuite bathroom for the dorm. It’s old and pretty barebones but has everything you need.
The vibes are kind of shelter like and there’s definitely people who are at least partially living there, which was cool with me but might put off some people. There also were some guests with little regard for others in the dorms doing things like watching tik tok on full volume or speaking on FaceTime with people at all hours of the day and night. So maybe a few more rules about quiet hours should be put in place. Also the lockers were in really bad shape and were hard to use.
Peter (Solo Traveler)
stayed in January, 2026
Guest Score 2 out of 10
Poor
The Location was great, the staff was great, The beds were sort-of comfortable (the mattress was, but I had to pay extra money to get a bottom bunk - which are handspan off the floor - making it difficult to sit on, get in, get out of.)
1) No electric kettle for hot water: a basic expectation in the UK.
2) The Door Locks were broken - with a majority of guests having to come get the card re-imprinted to get the door lock to work. (Safestay pays its employees to waste time rather than fix the locks) I had to hike up to the 3rd floor 3-4x more than needed because the lock never worked.
3) The Lounge (and only common space) closes after 22:30 - leaving no where to sit - including your own bed. Terrible for a Digital Nomad who works late at night.
4) Everything was an up-charge (tea, water, towels, lower bunk, etc......)
5) no common kitchen (no fridge, no food storage)
6) no laundry
7) Breakfast was expensive and meager ($10 = toast, cereal, yoghurt, sliced cheese, weak coffee)
8) No venting in the rooms (my room smelled like a wrestling gym). the bathroom didn't vent.
9) Shower was lukewarm at best, leaked through the night, and had no shower door - causing the floor to get soaked making post-shower activities difficult
10) the power in the lounge did not work - and the few plugs that did, have a power phasing issue - causing damage to my computer. (I had to get it repaired)
Thank you for your information!
Area information
- Glasgow Intl Airport - 6.41 mi
- Prestwick Airport - 27.63 mi
- Edinburgh International Airport - 35.18 mi
- McLellan Galleries - 369 f
- Royal Highland Fusiliers Regimental Museum - 443 f
- Regimental Museum of the Royal Highland Fusiliers - 492 f
- RGI Kelly Gallery - 990 f
- Lloyd Jerome Gallery - 1,042 f
- Compass Gallery - 0.26 mi
- Kelvingrove Art Gallery and Museum - 0.33 mi
- Kelvingrove Art Gallery - 0.33 mi
- Museum of Piping - 0.48 mi
- Buchanan Galleries - 0.59 mi
- Museum of Transport Glasgow - 0.70 mi
- Gallery of Modern Art - 0.70 mi
- Anderston Railway Station - 0.38 mi
- Glasgow Central Station - 0.51 mi
- Exhibition Centre Train Station - 0.65 mi
- Kings Theatre Glasgow - 279 f
- Mitchell Theatre - 0.24 mi
- Pavilion Theatre Glasgow - 0.49 mi
- Arches Theatre Glasgow - 0.51 mi
- Arches Theatre - 0.51 mi
- The Glasgow Royal Concert Hall - 0.58 mi
- Royal Concert Hall - 0.59 mi
- Baird Hall - 353 f
- Tenement House - 767 f
- The Tenement House - 0.20 mi
- St. Vincent Street Free Church - 0.31 mi
- Hatrack - 0.42 mi
- The Bucks Head Building - 0.60 mi
- Charing Cross Mansions - 0.68 mi
- Merchants House Glasgow - 0.69 mi
- Mitchell Library - 672 f
- Kingston Bridge - 0.68 mi
- Sauchiehall Street - 925 f
- Glasgow Queen Street - 0.69 mi
- Glasgow School of Art - 0.21 mi
- Pavilion Theatre - 0.49 mi
- Prince's Square - 0.66 mi
- Argyll Arcade - 0.67 mi
- Greater Glasgow and Clyde Valley Tourist Board - 0.71 mi
- Grecian Chambers - 335 f
- Charing Cross - 362 f
- Charing Cross Glasgow - 380 f
- Highlandmans Umbrella - 0.33 mi
- Roger Billcliffe Fine Art - 0.35 mi
- S V Glenlee - 0.43 mi
- Glasgow West End - 0.43 mi
- Scottish Exhibition and Conference Centre - 0.54 mi
- The Tall Ship at Glasgow Harbour - 0.59 mi
- Garnethill Synagogue - 0.60 mi
- St Georges Tron - 0.61 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Theatres Show all on map »
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
Famous Streets Show all on map »
Colleges and Universities Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Things to do Show all on map »
Other Show all on map »
Best Western Glasgow City Hotel
27 Elmbank St, Glasgow, City Of Glasgow - Scotland, G2 4PB, United Kingdom