Sheraton Grand Hotel & Spa Edinburgh
1 Festival Square, Edinburgh, City Of Edinburgh - Scotland, EH3 9SR, United Kingdom
View all photos in gallery
Book online now
nights
2 Rooms With 4 Adults 4 Children Change Search
Room
Room
Address
1 Festival Square, Edinburgh, City Of Edinburgh - Scotland, EH3 9SR, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Closet
- Daily Housekeeping
- English
- Japanese
- Arabic
- Dutch
- French
- German
- Italian
- Polish
- Spanish
- Turkish
- Ukrainian
- Non-Smoking Rooms Available
- Slippers
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Free face masks
- Chinese [Mandarin]
- Food delivery
- balcony/terrace
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 6.33 mi
- RAF Leuchars - 32.22 mi
- Perth - 34.60 mi
- Dundee Airport - 35.64 mi
Museums
- The Scotish Museums Coouncil - 718 f
- Contact Gallery Edinburgh - 846 f
- Scottish Museums Council - 914 f
- Royal Scots Dragoon Guards Museum - 0.32 mi
- West Register House - 0.34 mi
- National War Museum of Scotland - 0.40 mi
- Scotisch Whisky Heritage Centre - 0.50 mi
- National Gallery of Scotland - 0.57 mi
- Royal Scottish Academy - 0.60 mi
- Writers Museum - 0.63 mi
- Portfolio Gallery - 0.66 mi
- Scottish National Gallery of Modern Art - 0.67 mi
- Museum of Scotland - 0.72 mi
- Royal Museum - 0.72 mi
- DOM - 0.73 mi
- Fruitmarket Gallery - 0.74 mi
Click here to leave your opinion >>
Ian (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
An excellent hotel in a first class location.
All good.
Mary (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Stunning all round. Large beautiful rooms. Amazing spa facilities. Friendly and attentive staff
Nigel (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Excellent attentive staff. Great food and a great location.
Pillows too soft
Darren (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Kamilla (young couple)
stayed in April, 2026
Guest Score 2 out of 10
Poor
The location is quite nice.
I’m genuinely disappointed with my stay at the Sheraton Grand Hotel & Spa, which is marketed as a 5-star property but falls far below that standard.
The rooms are outdated and clearly in need of renovation. More concerning, the windows are not properly sealed because the cold air comes through, making the room uncomfortable and cold, especially at night. The heating system does not work effectively, so despite adjusting it, the room remained cold throughout the night.
Water pressure is extremely poor, practically nonexistent. For a hotel of this level, this is unacceptable and makes even basic things like showering frustrating. The shower itself is also very small, which makes it even more inconvenient. Even the toiletries are subpar. The shampoo is low quality and not what you would expect from a 5-star hotel.
The bathroom design is also questionable. It is mostly glass with no proper walls, offering little privacy, which is quite uncomfortable and not practical.
The pillows are extremely poor quality. They are so thin that even sleeping on a sweater would be more comfortable. This made it difficult to get a proper night’s sleep.
Housekeeping was also below expectations. The level of cleanliness and attention to detail was inconsistent and not what you would expect from a hotel of this supposed calibre.
Breakfast was another major letdown. The selection is limited, and the overall quality is poor. We ordered eggs Benedict and eggs Florentine, both of which were noticeably oversalted and unpleasant to eat. For a 5-star hotel, both variety and execution should be significantly better.
The TV is essentially useless, as it does not connect to Wi-Fi, which is a basic expectation nowadays.
For the price, it would be far better to stay at other nearby 5-star hotels such as the W or Hilton, which offer a significantly higher standard and much better value for money.
John (family with young children)
stayed in April, 2026
Guest Score 7 out of 10
Good
Excellent service and location.
Shower leaked into the bathroom. Bathroom glass walls offered no privacy. Mould on shower head.
Argana (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Suzanne (family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Beth (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Loved the one lounge, this is what makes the hotel different and feels elegant.
Spa was also very nice
I think the rooms could be a bit more superior, it is a lot of money per night to be over looking a carpark.
Richard (solo traveller)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Very comy, quiet and clean. Friendly staff.
Did not realise the hotel is in the congestion charge zone. Parking charge.
Linda (group)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Anonymous (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Daljit (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The property was well situated walking distance from bars restaurants the castle very convenient
Denise (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Room very comfortable. Lovely luxurious spa- worth paying extra for a visit to spa.
Checkin was a little difficult as we weren’t arriving together and there was some miscommunication.
David (family with young children)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Sykes (solo traveller)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Friendly staff , supported by a suprise bottle to celebrate my special occasion, which was a nice touch.
It was all good.
Kieran (young couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Isobel (young couple)
stayed in April, 2026
Guest Score 7 out of 10
Good
Bar was nice and well run
Room was small for price paid
Monica (young couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Comfortable and spacious room.
Staff service was excellent
Quiet
Not enough hooks in the bathroom
Anna (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
What a fantastic hotel! I had researched all 5 star hotels as money was not a concern. I am so please we chose this one. The rooms were so modern, making the stay so relaxing. The beds were super comfortable too. The breakfast was perfect although it did lack black pudding
It was perfect, there was nothing to dislike
Thank you for your information!
Availability from Tue, Apr 14, 2026 To Fri, Apr 17, 2026 For 2 Rooms (Change Search)
Room type
Max
Rate
Area information
- Edinburgh International Airport - 6.33 mi
- RAF Leuchars - 32.22 mi
- Perth - 34.60 mi
- Dundee Airport - 35.64 mi
- The Scotish Museums Coouncil - 718 f
- Contact Gallery Edinburgh - 846 f
- Scottish Museums Council - 914 f
- Royal Scots Dragoon Guards Museum - 0.32 mi
- West Register House - 0.34 mi
- National War Museum of Scotland - 0.40 mi
- Scotisch Whisky Heritage Centre - 0.50 mi
- National Gallery of Scotland - 0.57 mi
- Royal Scottish Academy - 0.60 mi
- Writers Museum - 0.63 mi
- Portfolio Gallery - 0.66 mi
- Scottish National Gallery of Modern Art - 0.67 mi
- Museum of Scotland - 0.72 mi
- Royal Museum - 0.72 mi
- DOM - 0.73 mi
- Fruitmarket Gallery - 0.74 mi
- Haymarket Train Station - 0.43 mi
- EICC - 310 f
- Armstrong's - 0.56 mi
- Edinburgh and Scotland Information Centre - 0.59 mi
- The Filmhouse - 698 f
- St Cuthberts Church - 0.24 mi
- Parliament House - 0.54 mi
- Lady Stairs House - 0.63 mi
- St. Giles Cathedral - 0.72 mi
- Usher Hall - 851 f
- Royal Lyceum Theatre - 948 f
- Kings Theatre - 0.39 mi
- Geoffrey Kiltmakers and Weavers - 0.20 mi
- Edinburgh Castle - 0.20 mi
- Scott Monument - 0.40 mi
- Edinburgh Military Tattoo - 0.63 mi
- George IV Bridge - 0.68 mi
- Princes Street - Edinburgh - 0.45 mi
- Castlehill Golf - 0.52 mi
- Bruntsfield Links - 0.56 mi
- Princes Mall - 0.54 mi
- Greyfriars Kirk - 0.69 mi
- Edinburgh College of Art - 0.69 mi
- Edinburgh Farmers Market - 0.20 mi
- Charlotte Square - 0.35 mi
- Institut Francais DEcosse - 0.40 mi
- Scotch Whisky Heritage Centre - 0.50 mi
- Dance Base - 0.57 mi
- Royal Mile - 0.60 mi
- Edinburgh Christmas Market - 0.61 mi
- Magdalen Chapel - 0.63 mi
- Gladstone's Land - 0.63 mi
- Canongate Ballet - 0.68 mi
- Loch Ness Discovery Centre - 0.72 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Things to do Show all on map »
Historical Buildings Show all on map »
Theatres Show all on map »
Monuments and Landmarks Show all on map »
Famous Streets Show all on map »
Golf Courses Show all on map »
Shopping Center Show all on map »
National Parks Show all on map »
Colleges and Universities Show all on map »
Other Show all on map »
Sheraton Grand Hotel & Spa Edinburgh
1 Festival Square, Edinburgh, City Of Edinburgh - Scotland, EH3 9SR, United Kingdom